A&W
Burger · San Jose
About A&W
En A&W de San José, te damos la bienvenida a un rincón donde disfrutarás de la auténtica experiencia americana, con nuestras clásicas hamburguesas, pollo crujiente y patatas fritas irresistibles. Por supuesto, no te puedes perder nuestra famosa Root Beer, elaborada con la receta original que nos ha...
En A&W de San José, te damos la bienvenida a un rincón donde disfrutarás de la auténtica experiencia americana, con nuestras clásicas hamburguesas, pollo crujiente y patatas fritas irresistibles. Por supuesto, no te puedes perder nuestra famosa Root Beer, elaborada con la receta original que nos ha hecho famosos. ¡Ven a visitarnos y descubre por qué somos un clásico con sabor a hogar!
What Customers Say About A&W
A&W in San Jose has mixed reviews. Many appreciate the nostalgic A&W experience, especially the root beer floats and Papa Burgers. However, some customers report issues with service, cleanliness, and missing items, particularly since the combination with KFC.
Popular Dishes
Best For
Tip: Be aware that this location is a combo A&W and KFC. Some menu items and the root beer experience may be different from a standalone A&W.
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Frequently asked questions about A&W
A&W San Jose Reviews
Steaming hot pot pie and an A&W root beer in great ambiance place and good service. What a great treat!
Steaming hot pot pie and an A&W root beer in great ambiance place and good service. What a great treat!
I was a little concerned as there were a bunch of negative reviews that popped up, but it was a good experience for me! There are so few A & Ws around anymore that I was pleasantly surprised to find one. There is something about the burgers that is unique, I love them! Food was great, service was great. One thing that I missed was they didn't have frosty mugs! Probably because it was a combo A&W/KFC. The stand alone ones that I know are still around still offer that (one in S. Idaho and one in Nevada). I'll be back for my double Papa burger w bacon and real Root Beer!
Rootbeer freeze in a frozen mug!!! 1hr free wifi in a quiet clean setting! Friendly staff! I was able to make a quick pit stop to get a contract sent out. I arrived stresses, left cheerful. A gem of a place. You cant loiter all day with the 1hr wifi limit, but this means you will actually find a table sonce people dont loiter all day. Beats Starbucks any day. And its a KFC A&W!!! Fun food options :)
Very freindly and good food
For some reason the 70s/80s music made me happy. Papa burger was as I expected/remembered. Seasoned fries didn't seem like what I had in the 60s/70s but today they were fine.
Rootbeer freeze in a frozen mug!!! 1hr free wifi in a quiet clean setting! Friendly staff! I was able to make a quick pit stop to get a contract sent out. I arrived stresses, left cheerful. A gem of a place. You cant loiter all day with the 1hr wifi limit, but this means you will actually find a table sonce people dont loiter all day. Beats Starbucks any day. And its a KFC A&W!!! Fun food options :)
I was a little concerned as there were a bunch of negative reviews that popped up, but it was a good experience for me! There are so few A & Ws around anymore that I was pleasantly surprised to find one. There is something about the burgers that is unique, I love them! Food was great, service was great. One thing that I missed was they didn't have frosty mugs! Probably because it was a combo A&W/KFC. The stand alone ones that I know are still around still offer that (one in S. Idaho and one in Nevada). I'll be back for my double Papa burger w bacon and real Root Beer!
For some reason the 70s/80s music made me happy. Papa burger was as I expected/remembered. Seasoned fries didn't seem like what I had in the 60s/70s but today they were fine.
It's the first time I've eaten at this location and it's the first time I've had A&W in over 15 - 20 years. The food was delicious and the root beer float was spot on. Can wait to come back and do this all over again...
I've been this A&W for well over 20 years and finally dropped by for a meal. Their burger combo was fine, basically just a normal burger while their fries were decent. Of course you'd come for their root beer which was again fine as well. I wouldn't go often but their sides are novel for a fast food joint.
I've been this A&W for well over 20 years and finally dropped by for a meal. Their burger combo was fine, basically just a normal burger while their fries were decent. Of course you'd come for their root beer which was again fine as well. I wouldn't go often but their sides are novel for a fast food joint.
Love their Papa burgers and fries. Chris and Michael are always friendly and helpful. I don't know the managers name but she is always spot on target with the orders, we always have special orders. Clean, friendly, quick and good taste for the money.
Nice place. I was surprised there was no drive in! But the food is great and the customer service was very friendly. I intend on coming back. I ordered the 12 piece bucket of original chicken, all dark meat, and it was delicious.
Nice place. I was surprised there was no drive in! But the food is great and the customer service was very friendly. I intend on coming back. I ordered the 12 piece bucket of original chicken, all dark meat, and it was delicious.
Love their Papa burgers and fries. Chris and Michael are always friendly and helpful. I don't know the managers name but she is always spot on target with the orders, we always have special orders. Clean, friendly, quick and good taste for the money.
The cashier didn’t seem to be aware of the deal advertised… Food came out fast. Loved the Strawberry Milkshake and the person I came with enjoyed their rootbeer float. The rest of the the food was as expected…
Food is what I expected. Was easy to get something for everyone since this is an A&W and KFC. It could've been cleaner and I didn't see anyone come out to clean while we were there. The furniture/upholstery is visibly old/used. We had to go back twice for things that were missing from our order - didn't go back for the third thing we realized was missing.
Decent food, good considering the lack of fast food options close by. They are listed as having drive through but it doesn't really exist. There is an unmanned booth outside that says drive through but I've never seen anyone in it
Decent food, good considering the lack of fast food options close by. They are listed as having drive through but it doesn't really exist. There is an unmanned booth outside that says drive through but I've never seen anyone in it
The cashier didn’t seem to be aware of the deal advertised… Food came out fast. Loved the Strawberry Milkshake and the person I came with enjoyed their rootbeer float. The rest of the the food was as expected…
Food is what I expected. Was easy to get something for everyone since this is an A&W and KFC. It could've been cleaner and I didn't see anyone come out to clean while we were there. The furniture/upholstery is visibly old/used. We had to go back twice for things that were missing from our order - didn't go back for the third thing we realized was missing.
Every time I get a deal from the mug club the store is unable to process my digital coupon.
Ever since they made this a combo with KFC it's absolutely awful. You can't pour your own Rootbeer, no mugs. They try to cross the menu. Fries are KFC fries not A&W. Place is dingy and overall not good.
Every time I get a deal from the mug club the store is unable to process my digital coupon.
Ever since they made this a combo with KFC it's absolutely awful. You can't pour your own Rootbeer, no mugs. They try to cross the menu. Fries are KFC fries not A&W. Place is dingy and overall not good.
Ordered 2 double bacon burgers (one with no cheese/onions). Burgers came without bacon. One had a funky sauce while the other without changes did not. Ordered root beer float, but all the drink floated out of the cup and made a mess right when it was handed to us. Drinks were watered down. At least the onion rings were good. Disappointing to discover all these mistakes when we’re already on the highway. Won’t be coming back.
Ordered 4 items. Asked the cashier to confirm the order 3 separate times, and he did not repeat the order to me, just told me it was all there. 25 minutes later I get my order. One item was incredibly overcooked (kids corn dog order for my daughter) and the main sandwich I ordered for myself was entirely missing. Also, as the picture I included shows, the employees at this location don't even take the time to write out this corporate board (which is supposed to be updated every shift). Long line, ridiculous wait time for fast food, and poor, unprofessional service from disinterested employees.
Ordered 2 double bacon burgers (one with no cheese/onions). Burgers came without bacon. One had a funky sauce while the other without changes did not. Ordered root beer float, but all the drink floated out of the cup and made a mess right when it was handed to us. Drinks were watered down. At least the onion rings were good. Disappointing to discover all these mistakes when we’re already on the highway. Won’t be coming back.
Ordered 4 items. Asked the cashier to confirm the order 3 separate times, and he did not repeat the order to me, just told me it was all there. 25 minutes later I get my order. One item was incredibly overcooked (kids corn dog order for my daughter) and the main sandwich I ordered for myself was entirely missing. Also, as the picture I included shows, the employees at this location don't even take the time to write out this corporate board (which is supposed to be updated every shift). Long line, ridiculous wait time for fast food, and poor, unprofessional service from disinterested employees.
They have a drive thru sign and arrow which is really confusing since it leads to an unattended ticket window, kind of like a mini storage shed .. just leaves you kinda confused ... No one is in there ...and if there is someone in there, it's like a drive up pick up shack separated from the building with the dining area and kitchen. Employees were kinda rude. No customer service skills whatsoever.
Went to this location on June 9th. Horrible customer service and the food was not up to par as I've had in other locations. Cheese curds we blown out. Barely any cheese in them. And the milkshake was served very watery and warm. It was nasty. And when I asked for another shake, the man said it's just him and he's about to lose his mind. Told him to call a manager or somebody for help. Came all the way from Hawaiʻi to get disappointed.
My daughter and I came here on a Tuesday at 6 p.m. there was a long line waiting we ordered and tried to get soft drinks but they were all spraying foam except the root beer. So diet root beer it was and it was quite good. Our food arrived and my A&W Burger was quite good. But my daughters popcorn chicken was Dreadful period most pieces did not even contain chicken but we're just fried flour. Gross! The tables were all dirty and the restaurant was freezing cold inside not welcoming at all. We will not be back as one of the meals they gave us was not even really food! The people who work there however were quite nice. A manager looking lady person stuck their head out of the kitchen area once in the hour we spent there and then went back to whatever they were doing instead of running the restaurant. It really appears as if the manager should be fired and standard should be put in place that Ensure really good food comes out of the kitchen
First time going to this location and the last. Absolutely the rudest customer service I’ve ever experienced in my life. You can tell the cashier hated her job and didn’t care to show it by treating me like I was a no body. The entire time she talked to me like I was below her. Left without even ordering.
First off nobody at register. One girl washing tables and another guy drinking a soda behind the counter, but nobody helping like 6 people in line. Finally she says something to him and he comes, but that wasn't until I said something. Then we get our cups and no root beer and nobody replaces it. Bathrooms stunk like bad mold and who knows what else. My burger tasted like they poured a ton of salt on one end of it.. Never again will I go to this location.. Very bad!!
They have a drive thru sign and arrow which is really confusing since it leads to an unattended ticket window, kind of like a mini storage shed .. just leaves you kinda confused ... No one is in there ...and if there is someone in there, it's like a drive up pick up shack separated from the building with the dining area and kitchen. Employees were kinda rude. No customer service skills whatsoever.
First time going to this location and the last. Absolutely the rudest customer service I’ve ever experienced in my life. You can tell the cashier hated her job and didn’t care to show it by treating me like I was a no body. The entire time she talked to me like I was below her. Left without even ordering.
Went to this location on June 9th. Horrible customer service and the food was not up to par as I've had in other locations. Cheese curds we blown out. Barely any cheese in them. And the milkshake was served very watery and warm. It was nasty. And when I asked for another shake, the man said it's just him and he's about to lose his mind. Told him to call a manager or somebody for help. Came all the way from Hawaiʻi to get disappointed.
First off nobody at register. One girl washing tables and another guy drinking a soda behind the counter, but nobody helping like 6 people in line. Finally she says something to him and he comes, but that wasn't until I said something. Then we get our cups and no root beer and nobody replaces it. Bathrooms stunk like bad mold and who knows what else. My burger tasted like they poured a ton of salt on one end of it.. Never again will I go to this location.. Very bad!!
My daughter and I came here on a Tuesday at 6 p.m. there was a long line waiting we ordered and tried to get soft drinks but they were all spraying foam except the root beer. So diet root beer it was and it was quite good. Our food arrived and my A&W Burger was quite good. But my daughters popcorn chicken was Dreadful period most pieces did not even contain chicken but we're just fried flour. Gross! The tables were all dirty and the restaurant was freezing cold inside not welcoming at all. We will not be back as one of the meals they gave us was not even really food! The people who work there however were quite nice. A manager looking lady person stuck their head out of the kitchen area once in the hour we spent there and then went back to whatever they were doing instead of running the restaurant. It really appears as if the manager should be fired and standard should be put in place that Ensure really good food comes out of the kitchen
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About A&W
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3144 S Bascom Ave, San Jose, CA 95124
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3144 S Bascom Ave, San Jose, CA 95124
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