Jessica H.

Absolutely AWFUL. I have never left a bad review for a restaurant but this was so bad it warranted this review. I took my little boy and my daughter to this Dairy Queen for ice cream. My kids ordered blizzards and I asked for a hot brownie, hot fudge sundae with caramel and chocolate sauce. I was given a blob of ice cream with chocolate sauce and caramel. I took it back and asked for a hot brownie, hot fudge sundae. The guy said, "do you still want caramel?" And I said yes and he rolled his eyes at me. They then gave me ice cream with a half frozen brownie. The workers were pretty rude so I didn't take it back, I just threw it away. Just fyi, do not go to this Dairy Queen for ice cream. Sonic is way better.

Tony Roberts

I ordered a taco salad with extra meat. Most people would automatically add more of the taco meat that is already on it, but no, they played a hamburger patty on top. Plus, the shell was overcooked and hard as a rock. Avoid this place!

Dc Dc

Food is undercooked, atmosphere smells of doom and gloom. Order was not right , burgers taste like regurgitate crap, place is absolutely filthy. Steak finger basket undercooked, French fries are as soggy as wet socks. Do not come here, the whole place is just bad.... zero stars

John Hinson

Ordered a butterfinger blizzard with cheesecake bites. You guys 😞 I got not one piece of cheesecake and they couldn’t have put more than 1/2 teaspoon of butterfinger in a large. It was super sad. Total waste of money. Who does that happen though?

Jj Onpoint

I guess they have their favorites of who sits in the lobby it’s approximately 8pm on Jan 6th 2021 Store hours changed to 11 use to open at 10, this place use to be ran by 4 individuals with the doors open it’s sad how things have gone down Anyone who comes here and they’re being told at night they’re out of meat, gravy or whatever the thing is if Lily is working this place she’s one main worker who doesn’t want to go the extra mile to make the food for the customers. I’ve came here a few times while sitting at the window watching everyone fiddle with their phones, laughing while orders sitting on the counter waiting to be served to the customers/they wonder why orders are served cold to the customers. I had went in to dq never had an issue like this I ordered a cinnamon roll blizzard to go when I noticed after I payed the lady white female with glasses who has her hair cut underneath wasn’t wearing gloves when she decided to grab cinnamon from the container. This happened 12/28/2022 @12/45pm. A report to corporate has been made. The proper way to handle anything going from register to handling any kind of food is wash your hands for 20 secs.

Della Hill

Horrible customer service. Food is horrible. You're only allowed 3 ketchup packets. Asked for honey mustard received ranch that I also had to pay for. Attaching a picture of my"salad" I found 2 tomatoes and 5 pieces of chicken and all lettuce. This place is horrible. Save your money and go somewhere what.

I visited Dairy Queen on 02/22/2026 around 7:30 PM with my grandparents. We all ordered crispy chicken salads, something we used to order often years ago and now go to DQ every now and then I’ve never had a problem at other locations. When we received our food, the salads were served in taco shells, which immediately seemed incorrect. I politely told the employee who handed us the food (I believe her name was Ana, though I’m not 100% sure) that our order might be wrong and explained that I had never received a chicken salad like this before. She told me it was the “new version” of the chicken salad and walked away. As I continued eating, I noticed beans at the bottom, which made no sense. After looking it up later, I confirmed this is not a new version of a chicken salad. It felt like she simply didn’t want to correct the order. I then checked my grandfather’s salad and realized his didn’t even have chicken it had ground beef instead. My grandmother asked to speak to a manager, but we were told there was no manager on site, only a shift lead, and that she couldn’t issue a refund. We were told we could wait until 10 PM when the manager would arrive to get a refund. During this time, the employee made a rude comment out loud along the lines of, “Now she wants a refund once it’s already in the garbage,” even though I had addressed the issue as soon as the food was handed to us. Other customers nearby were also having issues and witnessed her attitude. The employee continued going back and forth with me and was rude not only to us, but to other customers as well. Her behavior was extremely unprofessional and made the situation worse. We were unable to return at 10 PM because my grandparents were heading back to Houston. I called the store afterward, but no one answered. They took my phone number and said someone would contact me. To this day, I have never received a call back, a refund, or any follow-up. The issue was never resolved. This was by far the worst fast-food experience I’ve ever had. The customer service and lack of accountability were extremely disappointing. If I could give this location 0 stars, I would.

I stopped to get the famous mint crunchin cookie parfait and was told this specific store doesn’t make them. Disappointed, I noticed they do make parfaits but not the ones you want. The restroom looked really bad and there was no soap in the soap dispenser

Eddie DeLuna

Walked in after a day at work expecting to get my food how I ordered instead I got a nasty attitude from the old lady behind the cashier the 2 bigs guys in the back couldn’t fix a burger I ordered a bacon and cheese with no lettuce or tomatoe what I got was a double patty with a strip of bacon … no mayonnaise no mustard no onions NO CHEESE… took it back to get it fixed and they sent it back with a slice of cheese but no toppings

HS Webb

Staff is slightly rude. I asked if they had corn dogs at this location and she snickered and said we stopped selling those 7 years ago. Your location might have but not all DQ locations did. Tacos were good but fries were dry. Employees oversold stuff and didn’t listen when we said only the burger NOT the meal. Lastly, when we went to order ice cream-they made it ridiculously weird. They crammed and I mean crammed ice cream into the peanut buster parfait not allowing space for the toppings. I watched the older employee with glasses “teach” the younger two how to (ruin it basically) make it they used a spoon to push the ice cream into there as much as possible then dumped the toppings into the lid and put it on. When I opened it peanuts spilled everywhere. The hot fudge was burnt. The dilly bar was pulled from a deep freezer as cold as Antarctica. It was impossible to bite into and we had to wait 20 minutes for it to defrost. It actually was painful to my teeth to bite into. The menu to see the food was covered by the ice cream machine. There were no lids for the cups. All in all the franchise owner either doesn’t care or doesn’t try. There are much better locations for DQ’s. This definitely isn’t one of them and this come from the owner or management training.

Phillip

Ice machine for the fountain drinks was empty. Floor was dirty with french fries and paper everywhere. Person taking orders was not responsive when questions were ask. The womens toilet was stopped up and was not placed out of order. Ice cream machine was also broken. This was without a doubt the worst Dairy Queen we've ever been to in any state.

Muah Besos (Muah Besos)

No wonder this place has a low rating its like every person working here does not want to be here. I stood at the counter for 5 min while staff did not even say 'Hello, I'll be right with you". Oh no the girl at the drive through just stared my way and acted busy. The guy that was supposedly taking care of the counter just ignored me until he had to take my order. Service here sucks 😒, cook was fast but these front counter employees were slow. And ignored customers until they were done with what ever else they thought was priority. These guys stood there the same way and staff could care less. The guys walked out. Business Lost. Dame this blizzard was runny and the guy didn't even flip it. 😒 if I could give zero stars I would.