No. 1 Chinese Restaurant
Chinese · Schenectady
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About No. 1 Chinese Restaurant
At No. 1 Chinese Restaurant, we're dedicated to serving up authentic flavors that bring a taste of China to Schenectady. Our traditional Chinese recipes are crafted with love and care, using only the freshest ingredients. We've built a reputation for delicious dishes like our Kung Pao chicken, which...
At No. 1 Chinese Restaurant, we're dedicated to serving up authentic flavors that bring a taste of China to Schenectady. Our traditional Chinese recipes are crafted with love and care, using only the freshest ingredients. We've built a reputation for delicious dishes like our Kung Pao chicken, which has become a local favorite. Inside, our cozy atmosphere invites you to relax and unwind, while our attentive service ensures you receive the personal touch you deserve. With years of experience serving the community, we're proud to be your go-to destination for a truly Chinese dining experience.
What Customers Say About No. 1 Chinese Restaurant
No. 1 Chinese Restaurant in Schenectady receives mixed reviews. While some customers praise the inexpensive food and prompt delivery, many report inconsistent food quality and rude customer service, particularly when resolving order issues. Several reviewers mention issues with delivery and order accuracy.
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Tip: Be aware that food quality and service can be inconsistent. Check your order carefully upon arrival, especially if getting delivery.
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Explore the area around No. 1 Chinese Restaurant
No. 1 Chinese Restaurant is located in Schenectady, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Schenectady Park (A 697m) — park in the United States of America
- Everett T Grout Athletic Field (A 765m) — park in the United States of America
- Pleasant Valley Park (A 915m) — park in Schenectady County, New York, United States of America
- Mount Pleasant Athletic Field (A 985m) — park in the United States of America
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Frequently asked questions about No. 1 Chinese Restaurant
No. 1 Chinese Restaurant Schenectady Reviews
Good, inexpensive food delivered promptly. Eat up 🍻
I ordered two combos and didn’t get the egg rolls
I don't really care for that food, it's very greasy. I wasn't even there I was next door I don't know why they think I was there. I haven't ate that number once since last year when I got some spring rolls and they were greasy and I ain't ate there since. And before that I had ate there like 10 years.
I dont know about this place. One minute their food is good,n the next its not. Same with service. Hit or miss in my opinion. Most ties I miss...lol!
Today I called number one Chinese and I wanted to make an order and the lady told me I couldn't make an order because the computer said that it can't make deliveries to my phone number, which is listed on the computer not to deliver any food to me. Me and my family have given this restaurant business for over 25 years, and they're not going to deliver me any food? This doesn't make any sense at all. If that's how they want to automate their business so be it that I'm not going to spend a single dollar with this business anymore.
Placed an order, took 2 hours to be delivered and ask for alot of hot sauce and they didn’t give me none.
Terrible customer service you pay for food to have delivered and they mess it up… I gave a tip… they want me to come pick up what they messed up… Had the nerve to tell me they was to busy…. Time are and use your hard working money and this is the service you give…
Worst Wings and fries..previous times good.today $n garbage called restaurant due to being loyal customer for Yrs. Received no concern. Can't waste $$here anymore
Called for a delivery, lady on the phone took 10 minutes to get my address down then got on the phone screaming saying I need to tell her what I want in the middle of me telling her my order. I ended up not wanting the food because I felt as though I can’t trust to eat the food since she was so nasty and rude and I’ve gotten sick in the past. I tried to cancel my order and got screamed at again and was told not to order from here again. The food used to be good in the past I loved it but the last couple of years I’ve been sick by it anyways so I don’t even eat it as much and based off the service she didn’t have to tell me twice about not coming back because I sure as hell wasn’t. 😃😃
I ordered food for delivery from this place, the order was about 30 minutes late THEN the delivery driver calls me and says she can’t find my house. I live in a very normal area of the city about 10 minutes away from the restaurant. She was on a completely different street and all up down my street. She finally locates my house and then calls me and says she can’t deliver the food because the order was cancelled! She finally finds my house after 30 minutes of being on the phone with her and then the manager cancels the order. When I asked the manager why he canceled it, he told me that I was one that canceled the order. How did I cancel it when I was on the phone with the driver for the past 30 minutes? How are you gonna finally get to my house and then cancel my order? And be rude on top of all that and say I’m wasting your time! Like my time is worth less than yours. I’m a paying customer and I should be treated as such. I urge you to go anywhere else but here.
I ordered chicken and it had long blonde hair in it they only refunded me for the chicken and not everything why would I want to eat anything from there if it had hair in it that is not a good place check your food before you eat it said it was it wasn't I left a long piece of blonde hair and I have no hair so it's not me
Charges a fee when you use debit card even though it’s against the law to charge fees when someone is using their debit card in NYS. Will be reporting to Division of Consumer Affairs!
I have been using them for over a year but a couple of days ago I had the worst experience with their male delivery driver. I was basically forced into giving him a tip. He made me feel so uncomfortable, and he was very intimidating. He did not even give me the option to offer him a tip. I paid with a card and with the card machine still out and pointed towards me. He looked at me and said well are you gonna tip me? Are you gonna give me a Tip? I called the restaurant. They were very apologetic about it, but nobody has called me back. The manager did not take any time to speak to me. I just left my complaint with whoever picked up the phone, but worst experience very intimidating very uncomfortable. The worst possible service, the nastiest people working in the restaurant, the rudest people picking up the phone It’s literally just like the bottom of the barrel when it comes to customer service
I call today to order my favorite the clerk was rude & nauseous she told me because I’m ordering one thing to basically don’t waste your time and get here in order it. It only takes five minutes. I don’t have five minutes to be wasting. That’s the reason I call to order and pick it up and when I get there, I just go in and get it. That’s the whole point of calling over the phone. A head start It’s not my favorite restaurant for Chinese I will recommend the taste in China. It’s a better restaurant in clean.
Quality of food has declined tremendously, the rice is almost always under cooked (hard). I gave them one more shot after staying away for months, no change in the Quality of the food. I really think they should close down, they've had their run of good wholesome food!!! STOP DISHING OUT INFERIOR FOOD TO DESCENT PEOPLE WHO RELY ON YOUR ESTABLISHMENT TO SERVE FRESH FOOD, NOT LEFTOVERS MIXED WITH A LITTLE BIT OF FRESHNESS! The atmosphere is the same as it was when it opened, st least make your patrons feel like they mean enough to update the place! STOP TAKING, AND GIVE BACK TO THE COMMUNITY THAT KEEPS YOUR ESTABLISHMENT IN BUSINESS!
Whoever calls and answers there phone is so rude…. The fact that they allow us to be talked that way when ordering food is ridiculous that girl needs attitude management and a customer service course because she is absolutely horrible! Couldn’t even order my food without her asking what else in the middle of my sentence…horrible I give them benefit of the doubt everytime I call she’s just horrible and rude
I was given my combination with white rice, and first of all, I want to know who the hell apparently orders white rice from their Chinese spot. Upon calling to explain this, instead of offering a resolution, the lady at the front desk became defensive and incredibly rude. She ridiculed our way of speaking through a thick accent and that we should order ahead since she couldn't understand our English. We're bilingual. She said if I return the food they will charge me to change it. The service was horrible the entire way through. I doubt my family or I will be returning after this experience.
Had an issue with an order, I called to get it straightened out. Her response was no more food for your number and hung up.
I’ve ordered a lot of food from this place and it’s never been consistent when it came to quality and service. The last time I placed an order for a delivery as soon as I opened the bag I smelled a rotten smell. It was an egg roll which made the rest of my food suspect. I called them and let them know they sold me a rotten egg roll and the response was the next time you order we’ll credit you an egg roll. I haven’t ordered there since and never will. DON’T EVER ORDER HERE..!!!!
I ordered chicken and string beans. I couldn't eat it gross 🤮🤢. What's this gelatin brown sauce stuff? The quality isn't that good. You get what you pay for. What I did find to be pretty decent was the fried rices. So I'll continue getting those from time to time
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About No. 1 Chinese Restaurant
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1122-1124 State St, Schenectady, NY 12304
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1122-1124 State St, Schenectady, NY 12304
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