Brittney overstreet Wilkerson

This isn’t the first or even second time I’ve been disappointed with my food, but with the price of food nowadays, I’m tired of paying for something I can’t eat. Ordered cheese fry’s, there was literally only 2 edible fry’s, the rest looked like what you’d leave behind in your fryer at home. Sure wouldn’t put it in front of a guest. This order wasn’t something that should have even gone out to a customer. Were paying full price, and should not get some rock hard, Grease filled See-through fry, When they melt the cheese on the top, they think it’s acceptable. I’m not sure what the issue is when it comes to sonic making fries, They need to stop sending out fry’s they wouldn’t eat, and cold fry’s, who wants cold fry’s. I get it sometimes things happen, But we pay way too Much for food, It’s not unreasonable to expect your cheese fry’s to come out at least warm, not the ones you made an hour ago, with all the nasty fry’s left over in the bin, you know you wouldn’t even eat., Pictures don’t show the hardness, or how some were even flat. This is what’s left after picking through for the decent ones, really unacceptable. The carhop was great! Just the ones back in the kitchen, not right now many times they’ve given out nasty food, I’m sure not gonna complain so they give me some spit on food and return. But this is getting ridiculous. It’s every single time. and then no one answers the phone, I’m not about to load kids up to go back.

Silent Red

Server Chloie barely acknowledged us and took off in a rush. She came because their system didn't process our payment, but we had question about groovy fries. When she came back with our card, we were able to ask and she just said they don't serve it before rushing out again. Didn't have a chance to ask about the sauce. Apart from this experience, all of their speaker boxes need adjusting or fixing, since it's very hard to hear from the multiple times we've been. On the plus side, food was delivered quick. With this recent experience, I don't think we'll go to this location anymore. Good thing a Whataburger is coming up soon. Update: There is no store number located on the receipt, so I couldn't leave an official feedback on Sonic site.

Angela Etie

It gets worse each time I go. The food is rarely fresh anymore - it's either overcooked, undercooked or simply been sitting too long in the packaging - causing it to sit in moisture! The people taking orders could use some training on listening and customer service. They rush orders which result in errors and also time. Hopefully these issues are something they are already trying to improve.

+2

Anna Moreno

This isn’t the first time we’ve had rude service at this Sonic. The first time, we arrived about 10 minutes before closing. While we were deciding (less than two minutes) at the speaker, the lights were turned off without anyone letting us know they could no longer take our order. The second time, we were given the wrong soda. This third time, while I was ordering and adding another meal, the employee suddenly gave me the total for only the first two items and stopped responding, cutting me off mid-order. When I asked to cancel, the response had a clear attitude. I repeated three times that I needed to cancel, but she kept saying she couldn’t hear me. At that point, I said I didn’t need the meals anymore, thanked her, and drove away. Unfortunately, this location has been consistently unprofessional.

Tracy Graham

Very nasty food chicken stripe way over cooked grease soaking through the bag . Cooked in old grease was terrible. Fries were soggy this place needs a manager that cares.

HTownCuttin

Waited in the drive thru line forever never got any service yet cars in stalls getting served. Ended up leaving complete waste of my time.

missy singleton

I ordered the smash burger combo got the meal and it looked like it was just thrown together and the fries were so cold the fries would break my walls. That's had hard they were I even tried to call back to the store and none would ever answer the phone bad service as well

AER0999R Gaming

Got off work at 10:45, got there (yes bad timing i know, i couldnt help it) 10:53, Others were still getting their order so i pushed red button at one of the stalls, figured out what i want. Waited... waited waited... no response.., stood there by the stall outside my car for nearly 10 mins.. nothing, went to drive through.., Nothing... by then it was their closing time.. and we had to go to a jack in the box next door. but Before leaving i went back to check the stall and saw the "well be with you in a moment" gone, so its plain obvious they ignored customers and "closed early"

Deidra Sowell

Dear Sonic, I'm done. This is not a double quarter pounder with cheese. Then yall sent a stupid girl our to tell me it was. Y'all have screwed up my drinks in the past and didn't make it right. Also your pickles suck!

Shonai Newsome

I can’t even comment on the food. At 945pm tonight I sat at the speaker to be ignored for 10 minutes when there was only a couple cars there. We kept saying hello, but no answer. We had to drive to a stall to order only for the woman inside to be incompetent and again take her sweet time. We just drove off after waiting in that place for 20 min without even completing an order. Poor service.