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Papas Pizza
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Syracuse

Papas Pizza

★★★★ 3.7 · 0 reseñas

En Papas Pizza, llevamos el sabor auténtico de la pizza a tu casa o a tu mesa. Con una amplia variedad de pizzas clásicas y especialidades irresistibles, junto con alitas, acompañamientos y postres deliciosos, tenemos algo para todos los gustos. Nuestro compromiso es ofrecerte...

Papas Pizza

Pizza · Syracuse

3.7 · 713 reviews Google
www.pizzaatpapas.com
Yelp 2.0 (22) TripAdvisor 3.3 (4) Uber Eats 4.4 (4,000)

About Papas Pizza

En Papas Pizza, llevamos el sabor auténtico de la pizza a tu casa o a tu mesa. Con una amplia variedad de pizzas clásicas y especialidades irresistibles, junto con alitas, acompañamientos y postres deliciosos, tenemos algo para todos los gustos. Nuestro compromiso es ofrecerte calidad y comodidad, y...

En Papas Pizza, llevamos el sabor auténtico de la pizza a tu casa o a tu mesa. Con una amplia variedad de pizzas clásicas y especialidades irresistibles, junto con alitas, acompañamientos y postres deliciosos, tenemos algo para todos los gustos. Nuestro compromiso es ofrecerte calidad y comodidad, ya sea para una cena rápida o una celebración especial. ¡Te esperamos para disfrutar de una experiencia deliciosa!

What Customers Say About Papas Pizza

Papa John's in Syracuse has mixed reviews. Many praise the hot, delicious pizza and friendly staff, especially mentioning Nicole's great service. However, there are complaints about poorly made pizzas, unprofessional staff, and issues with delivery services like DoorDash.

Popular Dishes

pizza (22) slices (3) wings Shaq-A-Roni pizza

Best For

Quick Bite Casual Families

Tip: Visit on Tuesdays for $1 slices, but be aware that quality can vary, so check your order before leaving.

Features

🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner
🎯 Casual

Frequently asked questions about Papas Pizza

Papas Pizza is located at 2921 James St, Syracuse, NY 13206, Syracuse.
Papas Pizza offers pizza cuisine.
Papas Pizza has regular opening hours. Check their profile for updated schedules.
Papas Pizza offers the following services: takeaway, delivery.
The most recommended dishes at Papas Pizza based on customer reviews are: pizza, slices, wings, Shaq-A-Roni pizza.
Papas Pizza is ideal for quick bites, casual dining, families.
Papa John's in Syracuse has mixed reviews. Many praise the hot, delicious pizza and friendly staff, especially mentioning Nicole's great service. However, there are complaints about poorly made pizzas, unprofessional staff, and issues with delivery services like DoorDash.
Visit on Tuesdays for $1 slices, but be aware that quality can vary, so check your order before leaving.
713
Reviews

Papas Pizza Syracuse Reviews

3.7
713
5★
49%
4★
18%
3★
10%
2★
5%
1★
19%
Reviews (20)
Edgar Quinones
Edgar Quinones

On 9/25/25 i ordered around 5pm… Food delivered a few minutes ago. Who ever is working this location Right now, is absolutely your best team, Pizza maker, my pizza was perfect and looked fantastic and the wings well done just how I ordered. So happy with my order today.

Christie Rodriguez
Christie Rodriguez

Omg, first time eating Papa John’s and I mean sooooo good. I usually Door Dash and started picking up orders here and decided to try it. Went online and they had the $6.99 special smh so delicious! Did a pick up order (because I’m cheap and not trying to pay delivery lol) it was hot and phenomenal!!! The staff was quiet but professional, focused on the orders. Definitely coming back!

Melanie Behlen
Melanie Behlen

Absolutely amazing. Husband went in tonight and the gentleman was so kind. New favorite pizza place and I live all the way across town. Pizza is delish too, fresh and not too greasy! Thank you for your kindness to the employees! It's so appreciated!! 😊

Nicholas Thompson
Nicholas Thompson

Can’t beat $1 slices on Tuesdays. Fat, delicious pizza and for $1. The value cannot be beat. These slices are huge. Papa John’s just has great quality ingredients. The slogan isn’t a lie. This place was popping when I went but they were still cranking slices out for the lunch rush.

James Johnson
James Johnson

Every time we go here the pizza is always hot and delicious! The employees are are always super nice and friendly!

A Guide has no name
A Guide has no name

My first time at this restaurant since the pre-covid era. The staff is great and the quality of the pie was surprisingly very good, especially after having a very poor experience with delivery times and the quality of previous orders from this restaurant. I will go to this location if they maintain the quality of the pies I ordered this week. I stopped ordering from here during COVID because the food was not well prepared. My experience there in 2024 has been great. Very friendly staff and consistent quality. Very good pie!

Mark Wade
Mark Wade

Nicole helped me order a delicious two topping pizza over the phone and made sure was made with BBQ sauce and not tomato paste, for allergy reasons. When I came in with my child, she made sure I had plates, forks and napkins, so my child didn't make a mess in my vehicle. Great Pizza and great service, thanks to Nicole. Will now be going back again soon.

Dakota Jewell
Dakota Jewell

My household probably orders from here at least once a month and gotta say, never disappoints. Orders are always done super quick and are a great value for what you are getting. Service is awesome too. We greatly appreciate the easy and quick dinner nights y'all provide!

Cassie LaGrange
Cassie LaGrange

Overpriced garbage. The food is gross, the facility is gross, and half the employees don't wash their hands. There are a few, maybe 5 people, that actually care about what they're doing and the fact that they're serving people food and are cognizant of the area they're in. The owner just wants your money and doesn't care about the people he's serving or the people that work for him. Everything is about making money, especially at the expense of quality

Bill Kaufman
Bill Kaufman

I called the place an order and the automated receptionist couldn't understand me. When I finally got to a person they told me 15 minutes for one pizza. That sounded good. I got there 25 minutes later. They took my money and told me my pizzas the next one out of the oven. Then 20 minutes later still no pizza and they don't know where my order is. I try to get my money back and they say I never paid. Some arguing and getting the cashier back up there to vouch for me I got my money back and left without a pizza. They were all very rude and they lied to me several times. This must have been the very worst experience in a pizza shop I've ever had. Also while I was there people just started lining up and not getting their orders a couple came in and said they ordered on the app which indicated their order was ready but when they got there they didn't know where it was. Someone else came in for their order and they were told it was already picked up and they're not going to get another one. This place is a mess It needs a lot of help.

Lori
Lori

Ordered a pizza 1/2 onion with mushrooms and sausage and the other half just sausage. Picked up an all messed up onions on half and mushrooms on the half to bad couldn’t eat it being that I hate both mushrooms and onions. Gave y’all the way we wanted it but you failed we won’t be back

Donnella “Donnie Monk” Monk
Donnella “Donnie Monk” Monk

2025 - same issues and can't reach anyone at the store. 2022- Wasn't cooked and fell apart immediately.

Octavia Wright
Octavia Wright

Where do I start, they use DoorDash with these unprofessional and corrupt drivers, either the food is stolen (said delivered) or arrived with dog hairs on it. They tell you wait 20-30 minutes to call about undelivered order and yet they close within that time frame. We went to pick up our food and it was still made incorrectly and the workers like to rush and not care. Yes, we do tip; which is a waste of our money. I do not recommend this location to my enemy.

Ed DeVaul
Ed DeVaul

We love our Shaq-A-Roni pizza… but had a terrible experience this time around. Our pizza we picked up and it came as you see. Looks like someone got hungry behind the senses. We called asking for a refund but would only credit us with an another pizza after driving all the way there. He said it was caught in a pizza machine and he “checked” the cameras. I called back to follow up on why they cannot give us a refund. The manager didn’t even introduce himself on the call and stated he’s already dealt with this situation yelling at me irritated when I was just trying to have a conversation for him to hang up on me. After all this frustration and trying the pizza, we ordered it well done it was undercooked. We unfortunately will be giving our business elsewhere going forward.

Malibu Cocaine
Malibu Cocaine

I order a original crust pizza and i got a extra thin pizza that could barely hold the tops the night manager MELISSA was so freaking Rude and told me it’s not her problem and to come back in the morning

V Monaco
V Monaco

When I say please do not buy pizza here please do yourself and your family a big favor don't I should've checked rating 3stars I normally do not purchase anything under 4 and I called told her pizza not done she gets mad and act like she didn't know she the manger was the one who made this pizza and it was not cooked all the way I asked to get the pizza delivered as I was already home she said no I asked for a refund she said no don't waste your time

IAmHim DaGreat
IAmHim DaGreat

Pizza was not cut rite at all. The sides was cooked hard🤦🏽‍♂️ Workers smoking ganja on the side of the building very unprofessional.

Alexander Sustache
Alexander Sustache

NEVER AGAIN! i spent almost $40 on two pizzas that we’re supposed to be bigger than what we got! What we received we’re basically two very small pizzas that look more like personal size!! I got the extra cheese alfredo and the fresh garden. This papa johns location is the worse i have ever ordered! Wasted money and the pizza wasn’t even that great :/ i do not recommend this place, hell i will say this but even little caesars is way better than this papa johns!

James Winslow
James Winslow

I came in n to Papa Johns on James St to get my son, whom is in hospital, 2 slices of pizza cause this place is his favorite. He opened the box to dried out pizza. It was so bad that he said that the hospital food was better. I left hospital after I left there which was 2 hours later due to visiting hours. The manager Melissa said she wouldn’t change for 2 new ones‼️ This is rediculous‼️‼️ They knew what it was like. I am so disappointed with this company‼️‼️

Darcy Gunsalus
Darcy Gunsalus

Ordered pizza and it arrived totally destroyed. Box was half crushed and the pizza stuck to the box so of course the cheese stuck. Gotta love just crust. Customer service just referred to a survey. Update. It's been weeks since I complained the manager said she would let me have a free pizza. I called no one had a clue what I was talking about and said I have to pay like everyone else. Save your money and don't order here. The fat scumbag that delivered the pizza also smelled horrible and I did not say anything a mixture of drugs urine and no. Almost like he was homeless

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About Papas Pizza

How to get there

2921 James St, Syracuse, NY 13206

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Highlights

💬
Many Reviews
713 reviews
💰
Budget Friendly
Price level
👨‍🍳
pizza
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥡 Takeout
🚚 Delivery

Dining Options

🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
9AM-1AM
Rating
3.7/5
💬 Reviews
713
💰 Price Level
$
📞 Phone
+1 315-463-7272
🌐 Website
locations.papajohns.com
📋 Menu
View Menu

Amenities

🅿️ Parking
Wheelchair Accessible
💳 Credit Cards
📱 Mobile Payments
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