Sarku
Japanese · Thousand Oaks
About Sarku
Sarku, located in Thousand Oaks, offers made-to-order teppanyaki-style Japanese cuisine prepared fresh on sizzling grills, alongside a selection of sushi. We're a chain restaurant committed to providing a convenient and enjoyable dining experience. We offer diverse service options including dine-in,...
Sarku, located in Thousand Oaks, offers made-to-order teppanyaki-style Japanese cuisine prepared fresh on sizzling grills, alongside a selection of sushi. We're a chain restaurant committed to providing a convenient and enjoyable dining experience. We offer diverse service options including dine-in, takeout, and delivery. Enjoy your meal indoors or take advantage of our outdoor seating. We are wheelchair accessible, with accessible entrances, parking, restrooms, and seating. We are open for lunch and dinner, and welcome solo diners. Check our hours: Monday-Saturday 10AM-8PM and Sunday 11AM-7PM. Our current rating is 3.9/5 based on 105 reviews.
What Customers Say About Sarku
Sarku in Thousand Oaks generally receives positive feedback for its food quality, price, and friendly staff, especially the chicken and shrimp teriyaki. However, some customers have reported issues with rewards programs, inconsistent food preparation, and poor customer service.
Popular Dishes
Best For
Tip: The food is generally fresh and hot. Be aware that the restaurant is located in a mall food court, so the atmosphere is typical of that environment.
Features
What to see nearby
Data from Wikidata
Explore the area around Sarku
Sarku is located in Thousand Oaks, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.
Parks & Gardens
- Walnut Grove Park (A 855m) — park in Ventura County, California, United States of America
- Walnut Grove Park (A 856m) — community park in Newbury Park, California
Data from Wikidata
Frequently asked questions about Sarku
Sarku Thousand Oaks Reviews
Omg The Chicken/Beef Teriyaki Was So good I Had To order It Two Days In A Row. It Was A Bit Of A Wait But I Didnt Mind
Omg The Chicken/Beef Teriyaki Was So good I Had To order It Two Days In A Row. It Was A Bit Of A Wait But I Didnt Mind
Great food at a great price! Staff is always friendly.
Had a great experience with them today and food was great. They were all very nice. The cooking area was neat.
Food was very good. Very fresh and had good deal
Sarku has been my favorite for many years now. Unfortunately they don't have a location in the valley so I have to wait to visit Bakersfield to enjoy their tasty and amazing 😋 food. I took my son for his birthday to thousands oaks because it's only 30min away to try their Sarku location, I'm happy to say 🙂 it's also delicious 😋 thank you!!!
Excellent meal. Fast Fresh, and friendly service. The Oaks food court needs to be revitalized and have empty spots leased for even more choices. Sarku Japan is spot on!
Excellent meal. Fast Fresh, and friendly service. The Oaks food court needs to be revitalized and have empty spots leased for even more choices. Sarku Japan is spot on!
Food was very good. Very fresh and had good deal
Had a great experience with them today and food was great. They were all very nice. The cooking area was neat.
Great food, price and staff!
Great food at a great price! Staff is always friendly.
Sarku has been my favorite for many years now. Unfortunately they don't have a location in the valley so I have to wait to visit Bakersfield to enjoy their tasty and amazing 😋 food. I took my son for his birthday to thousands oaks because it's only 30min away to try their Sarku location, I'm happy to say 🙂 it's also delicious 😋 thank you!!!
Typical of Sarku in a good mall environment. Feels slightly dated but overall slightly better than average.
Shrimp and chicken is the best.allways hot and fresh.Recommend.
Great chicken teriyaki! No iced tea option, which I would have liked.
Great chicken teriyaki! No iced tea option, which I would have liked.
Typical of Sarku in a good mall environment. Feels slightly dated but overall slightly better than average.
Shrimp and chicken is the best.allways hot and fresh.Recommend.
great fresh food. i like the shrimp meals my wife likes the chicken. atmosphere is a four star because it's in a mall food court....not exactly atmospheric but that shouldn't be held against the restaurant.
great fresh food. i like the shrimp meals my wife likes the chicken. atmosphere is a four star because it's in a mall food court....not exactly atmospheric but that shouldn't be held against the restaurant.
What is the point of having "rewards" if you can not be able to use it?? Even better.. why the trouble of making a QR code if you can not use it? I have my points.. and even if I have the chance to use it before they expire.. sometimes don't work online like it supposed too.. so if you go in person to order .. the same thing happen to not be able to use it.. Tell me if that doesn't give anyone a bad day?? Besides it used to be way better in the terms of food... No wonder there is not a big line like before.. Well just be aware when you come here and order.. check it twice too..
What is the point of having "rewards" if you can not be able to use it?? Even better.. why the trouble of making a QR code if you can not use it? I have my points.. and even if I have the chance to use it before they expire.. sometimes don't work online like it supposed too.. so if you go in person to order .. the same thing happen to not be able to use it.. Tell me if that doesn't give anyone a bad day?? Besides it used to be way better in the terms of food... No wonder there is not a big line like before.. Well just be aware when you come here and order.. check it twice too..
Eat here lot of times but today guys in kitchen do not know how to cook chicken is burnt and order was noodles but they gave half noodles and half rice not good looks like portion of chicken is also going smaller day byday they need to change the cook there
Eat here lot of times but today guys in kitchen do not know how to cook chicken is burnt and order was noodles but they gave half noodles and half rice not good looks like portion of chicken is also going smaller day byday they need to change the cook there
Number one: I asked for a separate sauce, and they asked for more money. It's my first time in 50 years. Second: The who ever oder can't communicate in English.
Number one: I asked for a separate sauce, and they asked for more money. It's my first time in 50 years. Second: The who ever oder can't communicate in English.
I went here today, I got a bento box with chicken, and at first I thought the food would honestly be okay because the line was kinda long there, I went with a couple of friends, we all got the same things and the was sushi was super fishy, the rice was undercooked it was super crunchy, the chicken was chewy and it was almost like leftover pieces of chicken barley even cut. My friend almost threw up. I started to feel nauseous, and felt like I was gonna throw up too, I barley ate and I still feel gross. I really do not recommend.
Got food poisoning yesterday! Never eating here again
Poor customer service… asked for a sauce on the side because we didn’t want to have it on top of the chicken plate and wanted to get charged $0.50 for the side. I explained that we don’t want it on top because we have a baby and I trying to share the food with him so instead of putting the sauce on top just give us on side and they kept arguing and asking for money. Worse customer service I have ever seen. Never going back again!
If I could give it less than 1 star I would. I know it smells good while they cook it in front of you and they may have even given you a sample that tasted pretty good too but the minute you get your plate you are disappointed. First, I never heard them call our number so when we finally figured out that 3 of the 6 were ours we took them and sat down the check was not toasted like the one they serve you. There is quite a bit of fat on what they serve you too. We also had a spicy tuna roll...we must have been starving. That was the most disgusting thing on the planet and they definitely have no right calling it sushi! I would not go back again.
Not a good experience. The food was not good, and the customer service was poor. The staff did not understand our order. I would not recommend this place.
The food is bland. This restaurant ran out of fried rice. There is no variety.I want my money Back. I paid $25.08.
First time to ever try this place, but as soon as I took the cover off my Bento Box bug was hoping on the Ca roll🥴 Our table was nearby so I hurried to take it back to show the staff. The guy on the counter almost didnt know how to handle my complain. Another guy must've told him in Spanish to just dump the whole tray. This guy took the food and showed attitude of dumping it. Slid the food then practically dumped it hard. They did make another order, but man all this staff like to do is talk over your food while cooking.
The food is bland. This restaurant ran out of fried rice. There is no variety.I want my money Back. I paid $25.08.
Not a good experience. The food was not good, and the customer service was poor. The staff did not understand our order. I would not recommend this place.
Got food poisoning yesterday! Never eating here again
First time to ever try this place, but as soon as I took the cover off my Bento Box bug was hoping on the Ca roll🥴 Our table was nearby so I hurried to take it back to show the staff. The guy on the counter almost didnt know how to handle my complain. Another guy must've told him in Spanish to just dump the whole tray. This guy took the food and showed attitude of dumping it. Slid the food then practically dumped it hard. They did make another order, but man all this staff like to do is talk over your food while cooking.
Poor customer service… asked for a sauce on the side because we didn’t want to have it on top of the chicken plate and wanted to get charged $0.50 for the side. I explained that we don’t want it on top because we have a baby and I trying to share the food with him so instead of putting the sauce on top just give us on side and they kept arguing and asking for money. Worse customer service I have ever seen. Never going back again!
If I could give it less than 1 star I would. I know it smells good while they cook it in front of you and they may have even given you a sample that tasted pretty good too but the minute you get your plate you are disappointed. First, I never heard them call our number so when we finally figured out that 3 of the 6 were ours we took them and sat down the check was not toasted like the one they serve you. There is quite a bit of fat on what they serve you too. We also had a spicy tuna roll...we must have been starving. That was the most disgusting thing on the planet and they definitely have no right calling it sushi! I would not go back again.
Sign in to leave a review
Sign inRemove ads and manage your menu
Explore Your Area
Hummus
Philz Coffee
Plata Cocina Mexican Restaurant
Chick-fil-A
Old Oaks Steakhouse
Greco's New York Pizzaria
White Elephant Thai Cuisine
Jack in the Box
Cafe Rio
In-N-Out Burger
Gallery
No photos available
Photos will appear here when synced from Google Places
About Sarku
How to get there
382 W Hillcrest Dr Space #FC03, Thousand Oaks, CA 91360
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
382 W Hillcrest Dr Space #FC03, Thousand Oaks, CA 91360
📍 Explore the Neighborhood
Upcoming Events
Pacific Festival Ballet Presents Camelot
16 May 2026, 14:00
Fred Kavli Theatre- B of A Performing Arts Center,Thousand Oaks
The Neil Diamond Concert Experience starring Rob Garrett
16 May 2026, 15:00
Scherr Forum- B of A Performing Arts Center, Thousand Oaks
Camerata Pacifica
17 May 2026, 15:00
Scherr Forum- B of A Performing Arts Center, Thousand Oaks
Conejo Schools Foundation presents ADMF Band NP Night
18 May 2026, 19:00
Fred Kavli Theatre- B of A Performing Arts Center,Thousand Oaks
park in Ventura County, California, United States of America
community park in Newbury Park, California
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Sarku and other restaurants
Earn Points at Sarku!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Sarku
🏆 Rewards at Sarku
10% Discount
At Sarku
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu