IHOP
Breakfast, pancake · Watertown
About IHOP
En IHOP Watertown, te damos la bienvenida a un lugar donde el sabor americano se encuentra con la tradición. Desde hace años, preparamos con cariño una amplia selección de pancakes esponjosos y los clásicos platos de desayuno y cena que te encantan. Ven a disfrutar de un ambiente acogedor y familiar...
En IHOP Watertown, te damos la bienvenida a un lugar donde el sabor americano se encuentra con la tradición. Desde hace años, preparamos con cariño una amplia selección de pancakes esponjosos y los clásicos platos de desayuno y cena que te encantan. Ven a disfrutar de un ambiente acogedor y familiar, perfecto para compartir momentos especiales con los tuyos.
What Customers Say About IHOP
IHOP in Watertown receives praise for its friendly and attentive staff, with servers like Victoria, Isaiah, Christy R (aka Ziggy), Jessica and Kadence frequently mentioned. Customers appreciate the quick service and clean environment. Some reviews mention slow service and inconsistent food quality.
Popular Dishes
Best For
Tip: Ask for specific servers like Victoria or Kadence for an exceptional experience. Be aware that service can be slow at times.
Features
Frequently asked questions about IHOP
IHOP Watertown Reviews
Beautiful dining room and great guest experience. You can tell the cooks really care the quality of the food has gotten so much better over the years. All the servers in the restraunt are super friendly and caring you can tell everyone works as a team! Thank you Watertown IHOP for the amazing experience we will be back soon!!!
Our server was Jessica G, she was amazing!! As soon as we walked in she took care of us until we left, our little girl loved her. The store was clean and the food came in as soon as we ordered, no wait! Thank you so much
We had a fantastic waitress in Christy R. Answered all questions I had when I was stuck on what to order. Very good food and service!!
Me and my husband came to eat on Veterans Day. Jessica was our server, and for how mat people she was taking care of, she did a wonderful job!! It was very obvious to me that they were short-staffed, but obviously that’s not Jessica’s fault. Thank you so much queen and I hope your night got much better!!! <3 Leaving a five-star review because of Jessica, and maybe management should consider having more people on the floor on a holiday…
Stopped for breakfast during a weekend trip. Isaiah was our server he was such a breath of fresh air. He treated us like we were in a 5 star restaurant. He was so professional and went above and beyond to make sure we had everything we needed. We will definitely be returning when we visit the watertown area again.
Wow! You must ask for Cadence upon your arrival! She has personally AND initiative in making me a special drink that she offered to fit my high maintenance needs, without me asking! And it was delicious! She certainly seemed as though she simply wanted to do her job well and help us enjoy our meal!
Food was as good as I remembered from the 90s. Everything was nice and clean and had a good atmosphere. Service was some of the best I ever had. Kadence was my waitress and she was top notch. Always there when I needed something. She had a very pleasant demeanor about her, and she really knew what she was doing! Very professional! I WILL return to that location because of the food and service!
Our cook James did a great job. Our food was spot on! The last few times we came or did was mediocre, but today the food was perfect and our waitress Victoria very attentive. We will request her again. Great job!
First, as soon as you walk in, you notice that the restaurant is beautiful. Then, we had excellent service from Victoria. She made sure we had everything we needed and was friendly and professional while she took care of us. She definitely loves her job and it shows. The food was super yummy, as always. Thank you for a great experience - especially big thanks to Victoria!
I told Victoria my last visit was not great. She apologized and answered my crepe questions. She made my food herself to ensure it was awesome. I hade one bananas, Florentine, and one fresh fruit, but they were both filled with cream cheese, which was Which was suggested by Victoria. The meal was fantastic.
Food was amazing! Victoria was our waitress and Mark was the cook! We bought the 7.99 meal came with two pancakes and biscuit and eggs and it was so delicious I ate it all! The only thing I recommend is to turn the lights up. It was very dark and we were there for lunch! It needs to be bright and open feeling for the kids! But the staff was A+
So decided to give IHOP another try once for breakfast with my kids and once for a late night outing. Had two of the best servers! For the morning with the kids we had Christy R. Aka Ziggy funniest l…
So decided to give IHOP another try once for breakfast with my kids and once for a late night outing. Had two of the best servers! For the morning with the kids we had Christy R. Aka Ziggy funniest…
We stopped here for breakfast and it was delicious. Our server was kind and quick. It was also quiet and clean. We will be returning!
We stopped here for breakfast and it was delicious. Our server was kind and quick. It was also quiet and clean. We will be returning!
As always, the staff and the food were great! Our server, my apologies for not getting her name, was friendly, courteous and attentive. Food was served, hot and delicious! This is our "go to" plac…
As always, the staff and the food were great! Our server, my apologies for not getting her name, was friendly, courteous and attentive. food was served, hot and delicious! This is our "go to" …
As always, the staff and the food were great! Our server, my apologies for not getting her name, was friendly, courteous and attentive. Food was served, hot and delicious! This is our "go to" …
We went to this IHOP for a late breakfast Saturday 9/10/2022. We were greeted upon arrival and seated very quickly. The hostess was friendly and accommodating. Soon after being seated, our server…
To start off, this is the most “high end” looking ihop I’ve ever been to. Very elegant and welcoming. The restaurant was very well kept and clean. We enjoyed our lunch in a nice atmosphere. The food was good, I’d definitely order what I got again. Our waitress was nice but she didn’t check on us often. As we had to wait awhile for her to come around to ask for the bill. Almost seemed like they were understaffed. The restaurant had about 3-5 other tables to tend to. They didn’t seem too busy. The host who sat us didn’t offer a highchair for my obvious baby. Luckily one of the other waitresses noticed and brought us over one before I could ask. Everything went good. The only complaint is that they can be slow for no noticeable reason.
The service is good, everyone is friendly and attentive, food came out hot. The building was also has a nice atmosphere and was clean. The food just tastes cheap. Like crappy frozen food you'd expe…
The service is good, everyone is friendly and attentive, food came out hot. The building was also has a nice atmosphere and was clean. The food just tastes cheap. Like crappy frozen food you'd expe…
The hostess was friendly and seated us promptly. Looking around we were surrounded by dirty tables. The place wasn’t busy at all so I’m not sure why they weren’t cleaning the tables. Food was okay bu…
Food cold long wait not tell employees from off street construction worked I that matter to anyone
Disappointed in past by service (see below reviews). Serve staff has been adequate, wait for food ridiculous. Decided to order on-line for curbside pick-up. Arrived early, phone in arrival, was …
Service was beyond slow on our visit. The dining room was half empty there were tables with dirty dishes that stayed that way for most of our visit. Food was fine but the service is what would keep…
Our server, Isaiah, was very nice and respectful. The cooks need to learn how to cook. My plate of food was swimming in grease. I asked for my bacon to be crispy what I got was half cooked and half…
The French toast is disturbingly massive! the waitress was also quite thick as well as mean, while at the same time nice I like the old time timber wooded grandpas house feel of da place. Ask for t…
Actually 2.5 stars... \nWe went for Sunday brunch. The restaurant was mostly empty, about 25% filled, but our server came to take the orders after 20 minutes of waiting, also it took almost another…
Service : OK\n\nFood price: On the high side taking into consideration the quality, food prep, and quantity.\nThey need to train there cooks better over easy eggs does not mean the egg white is unc…
We big IHOP lovers came to this location first time and it was really Bad service! Wasn’t attended at all by our waitress Crystal. She really needs to be more attentive with her tables, not once did she check on us or get creamer when I asked her too, the cook had to give us creamer and refills And checked in even on us probably won’t be back, The food was good though.
Arrived early enough for breakfast. Only a few customers seated. Service was quick. We ordered and when the food was delivered to our table my boyfriend noticed a short black hair on his breakfast plate. Meanwhile, while I was checking my food over, I too had a short black hair on my toast plate. We called our server over to show her. She said "oh" I'll have to go show them". She did not take anything off our bill. We have gone to IHOP quite a few times over the years. We will not be back.
Waited 36 mins for food to arrive, it wasn’t that busy. The food was mediocre. Saw our server when she brought us or drinks and then to bring us a check and box. Nothing in between. A different server brought us our food items. Tipping culture is ridiculous. Suggested 18% for barely seeing my server to check in on customers, “Meh” food. Long wait time from ordering to being served. Best advice, go somewhere else.
It had been about a year since I had visited this restaurant, and the decline is shocking. There was loud shouting from the kitchen and banging dishes around that could be heard throughout the restaurant the entire time we were there. The overall appearance of the area we sat in (ripped seat in the booth, torn up wall) gave the impression that this restaurant is not well maintained. While our waitress was polite, none of the staff seemed overly friendly. It took quite a while to get our food, especially given the restaurant didn't appear to be overly busy. The food was decent, although hard to enjoy given the atmosphere. We have had positive experiences in the past. I hope we just caught the restaurant in a bad night, but it will be a long time before we're back
We were seated at the table by the host awaiting the server, the young man came to the table and did not address the group, I had to ask “Can you not greet the group by saying good morning”?, his remark was “well then” with no apology. We ordered and got our meals, the bacon tasted rancid and it was burnt! Pork sausages seemed as if they had them sitting out for a while prior to serving them. The only thing on the plate that tasted decent was the waffle.
I have been here several times when in town for work. Today is the last time I'll come here. My food was burned. Told the server and she literally just said "ok". Told the manager (I believe) on the …
I have been here several times when in town for work. Today is the last time I'll come here. My food was burned. Told the server and she literally just said "ok". Told the manager (I believe) on th…
I have been here several times when in town for work. Today is the last time I'll come here. My food was burned. Told the server and she literally just said "ok". Told the manager (I believe) on th…
I have given these guys a year to get it right. Honestly I am unsure why I keep going back. The food itself is fine if they get your order correct. Typically they don't get your order right. You will…
I have given these guys a year to get it right. Honestly I am unsure why I keep going back. The food itself is fine if they get your order correct. Typically they don't get your order right. You wi…
Cold soggy waffles, watery decaf so I switched watery regular coffee. It tastes more like hot water with sugar and creamer. Crystal as our server was barely passable. The place looks nice, that's t…
Cold soggy waffles, watery decaf so I switched watery regular coffee. It tastes more like hot water with sugar and creamer. Crystal as our server was barely passable. The place looks nice, that's…
My friend and I had breakfast at the IHop this weekend... the place was filthy--the walls were filthy floors were sticky. the food was overpriced and only ok
My friend and I had breakfast at the IHop this weekend... the place was filthy--the walls were filthy floors were sticky. the food was overpriced and only ok
After waiting for 1hr, this is what we get. Service was good, but they only had 3 people working including the manager. So I understand the struggle and everything, but at least try to make the foo…
To start we waited nearly an hour for our food while the place was empty. Once the food arrived my wife's food was burnt which seems crazy seeing how much time they had to cook it properly. And the…
Extremely poor service (except for guy at reception). Barely acceptable food. Not even sure I received the pancake type I ordered. First cup of coffee Luke warm . Restaurant almost empty, wait staf…
I wish we would have read the other reviews before going here for breakfast. Took forever to be served and we never did receive several items we ordered. We ordered apple juice for our young kids…
We visited this establishment for breakfast as we were staying in a neighboring hotel. We waited a bit longer than expected to be greeted and seated. Once seated a waitress asked about drinks and …
We visited this establishment for breakfast as we were staying in a neighboring hotel. We waited a bit longer than expected to be greeted and seated. Once seated a waitress asked about drinks and …
Dirty, 9 uncleaned tables surrounding us, I’m not even exaggerating all Covered in plates, and food, staff is just standing in the corner talking, service is slow too
Dirty, 9 uncleaned tables surrounding us, I’m not even exaggerating all Covered in plates, and food, staff is just standing in the corner talking, service is slow too
We visited this establishment for breakfast as we were staying in a neighboring hotel. We waited a bit longer than expected to be greeted and seated. Once seated a waitress asked about drinks and …
Slow service and un bussed tables next to us when we walked in and still that way when we left. Our table was dirty and sticky. Not like they were busy only ten tables total occupied. Steak tips were ordered medium well yet some were bleeding raw inside. Fish was very strong tasting. Coffee at $3.69 a small cup and had to wait until meal was finished to finally get a refill. Considering the service and portions it should not have been almost $50.00.
Stopped to eat and the food was awful. Only one other table in the place besides us. Food took forever, was cold and tasted awful. We both had breakfast and you couldn’t even drink the OJ, told manager something was wrong with it. She said she’d take off the bill yet when paying the bill we were still charged for 2 glasses. Didn’t see it till after and server basically said too late now. Wouldn’t go there again.
Uncooked eggs versus what was ordered crepes came with no filling versus what was ordered coffee had brown chunks in it, waitress was very nice about it she went and made the crepes herself. The hostess came over and said the crepes didn't come with the filling but they did in the picture on the menu. The waitress was very pleasant and helpful and understanding. She was tipped very well but the food was not the greatest
Terrible. Had reservations for a party of 10, food didn't come out for over an hour. When the food finally started coming out, it came in increments of 10 minutes. My kids only ordered chocolate chip pancakes yet they got their food last and by that time almost everyone else was done eating. My mom had to find a waitress to get coffee refilled. We never got some of the food that came with the meal (hashbrowns, sides, ect..). We left feeling very disappointed. I will say the man that helped deliver our drinks was very pleasant (maybe a bus boy or kitchen worker- had a dark beard with appropriate netting).
Looks can be deceiving. I am completely in shock at how mismanaged this IHOP is. Only one person wearing uniform, from what I can see. The host was terrible. She as well as the entire staff need to be trained. Corporate or whomever need, must send in trainers. The pancakes were burnt. The coffee was bitter. The fried eggs made on a burnt grill. To top off the horrible experience, we paid cash and were supposed to get back $5.43 the host, lady with the only blue shirt, said here's $5 we don't give change because we don't have any. Not properly managed at all. Someone should be doing the bank and accounting journals so this should not happen. I manage and I would never allow this of my staff. Even if I have to work right along side my team, which I proudly do. Now, I'm hoping IHOP will see this and realize there needs to be a resolution to this problem before they implode. I travel quite a bit and this place is definitely on the list of "no-gos"
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About IHOP
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1290 Arsenal St, Watertown, NY 13601
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1290 Arsenal St, Watertown, NY 13601
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