I'm not sure why people are rating this location two stars my experience was excellent and exceeded my expectations the staff were all super friendly and helpful and our food came out perfect and q…

This McDonald has the best ice cream and friendly staff especially at the window! Giving you your food with a big smile. Plus they actually listen when you ask for fries well done! As for the ice c…

Customer service is not good at the window. I always order sauce when I use the app to order food. It’s literally on the receipt for them to add it to my bag. They never put the sauce in the bag. So when they hand me my food, I open the bag to check and so then I go to ask. And they have already walked away. At this point I’m annoyed, so I wait. For them to come back. They look at me annoyed and I ask for sauce, then with a roll of their eyes they toss me the sauce . However this whole second interaction could have been avoided had they (did their job) and read the receipt and put my WHOLE ORDER in the bag. But no. Here we both are. Annoyed .

carolynn w

They tried to force me to use the kiosk for my order. I said "you're standing right here, next to the register"

Colin Scholl

I don't think that I've ever gone to this McDonald's and received an order correctly. The last time I went I ordered breakfast and they forgot the utensils and napkins syrup , ketchup, butter and salt and pepper. The food was cooked well and presented nicely.

Dr. Abdullah AlHomeadan

Great stop by the 101 highway. This McDonald’s has free parking and clean restrooms

+11

Daniel Mozes (DaDa)

This McDonald’s is located on Kanan Road in Agoura Hills, California right off the freeway, clearly visible as you drive by. It’s situated next to the Shell gas station, just like it has been for as long as I can remember. The food here is exactly what you’d expect from a typical Southern California McDonald’s. I usually go for the Egg McMuffin with a hash brown, and occasionally a coffee. My wife prefers the hotcakes with a hash brown, which she shares with our boys. I rarely have complaints about the food because McDonald’s generally maintains solid quality control. If you need any adjustments to your order, they’re usually able to accommodate small changes without issue. Service here is consistent with most McDonald’s locations. You can dine in the restaurant has plenty of seating or choose the drive-through. They also offer curbside pickup with designated parking spots labeled 1 through 5. Just enter the spot number in the app, and they’ll bring your order out to your car. The ambiance is what you’d expect: clean, functional, and updated every few years to keep things looking fresh as seen in the photos I’ve included with this review. I visit McDonald’s often, like many people do, but this location holds a special place in my heart. It’s where I used to go with my parents when I was a kid growing up in Agoura Hills. I’ll always come back, whether it’s for a quick breakfast, a coffee, or just some of those perfectly crispy French fries.

+6

Every time I come to this location because I work in Agoura Hills I either get very salty fries or hamburgers that make me sick to my stomach, vomiting and diarrhea or the milkshakes or the smoothi…

Food tasted cheap oily and smelled of old grease I ordered a burger a filet o fish fries and a Mac flurry the burger was stale oliy and tasted very expired the filet of fish was like biting into ga…

Food tasted cheap oily and smelled of old grease I ordered a burger a filet o fish fries and a Mac flurry the burger was stale oliy and tasted very expired the filet of fish was like biting into …

Stopped at this McDonald's as passing through from Southern Calif, back to Central Calif. Needed a quick bite and wanted something to grad and drive .. this location is right off Highway 101, and ha…

Rogelio Jimenez

Its McDonald's guys, I don't think ill be back. Its not the food, the food is good. It's all the un-personal. No one to take your order, no human conversation. The kiosk takes your money and then they call out your name and had you a bag. So my question is why even ask for a table #. Any how, that is my opinion. You all enjoy and God bless.

+2

Nadesico ND

The two lane drive through here is the most stupid layout of a drive through I've ever seen in my life. Causes so much congestion and confusion.

Nothing much has changed here since my last review. This location offers plenty of parking. I haven't eaten at the restaurant itself, so I can't comment on the interior. Customer service is general…

The food was on par for all McDonald's. Staff were pleasant and dining area clean. Bathroom was in need of cleaning, parking was awkward

Food, service both suck! The employees this the lobby is their personal living room sitting on their phones with the volume all the way up so every customer has to listen to whatever they're listenin…

food, service both suck! The employees this the lobby is their personal living room sitting on their phones with the volume all the way up so every customer has to listen to whatever they're listen…

Food, service both suck! The employees this the lobby is their personal living room sitting on their phones with the volume all the way up so every customer has to listen to whatever they're listen…

I ordered a Fish Sandwich without Tarter online, through the McDonalds App, for the Agoura Hills store #3997. I picked up the order through drive through. When I got to my destination, I found the fi…

I ordered a Fish sandwich without Tarter online, through the McDonalds App, for the Agoura Hills store #3997. I picked up the order through drive through. When I got to my destination, I found the …

Yall f'ing suck. waited almost 30min for one sausage and egg breakfast sandwich. Laziest workers I've ever seen.

The service is so bad. They constantly get your order wrong, have attitude, and can't even speak English or understand me when talking to the employees. When the employee finally understood me, or …

Did not receive food item despite payment for it. I have to get to work, so feel like I got money stolen. It wasn't a lot of money, but its the principle of the thing.

I ordered a happy meal with a cheeseburger, no meat, no onions, add pickles. The ordering went fine, I paid and picked up at the window. A short girl with beady eyes handed me my food while smirkin…

The most expensive McDonalds in LA. Just drive a little farther down the FWY and save $2-5 for the same Big Mac. Las Virgenes Ripoff.

Ordered fries with no salt, and I assume they were upset by that because my fried were thrown in the bottom of the bag with no container

It was midnight on a Wednesday. The drive-through line didn't seem like it was moving very fast, so we sat in the parking lot waiting for it to move before lining up. You know what? It never moved.…

It was midnight on a Wednesday. The drive-through line didn't seem like it was moving very fast, so we sat in the parking lot waiting for it to move before lining up. You know what? It never moved.…

M.C. Rowley

Apparently the size of the fish sandwich has been reduced. The bun size is about what the old single hamburger was. $5.99 for just the sandwich? Ridiculous…McDonald’s has overpriced themselves. It’s just a matter of time before they close their doors. I’ll never go back. Update: we decided to give this restaurant another chance this evening. We ordered 2 qtr pounders with cheese, the daily double meal, 10 piece chicken McNuggets, one order of large fries and two cheeseburgers. The total was slightly over $40. Once we got home we discovered that only one cheeseburger was in the bag. I’m done with this place and will never give McDonald’s any more business.

ROGER PACAB

No coffee available, because the coffee maker is broken! Unacceptable, and missing one hashbrown of my order, sad.

Jaylen Obsidian

Absolute poor customer service from their "manager" Brian. At the drive-thru I informed him I had a mobile order for Taj. Brian asked if it was "mobile" or "pickup", which I replied "same thing, it's a mobile order for Taj from Uber Eats". He chuckled, in a condescending tone laughed and said it was not the same thing, to pull forward to the 2nd window. At the window I asked for his name and if he was the one speaking through the drive-thru speaker which he confirmed his name was Brian and it was indeed him on the speaker. So I told Brian "do you think it's appropriate for you to speak down to customers like that through the speaker box?" He didn't say anything except for "UHH we need to confirm the type of order", didn't offer an apology for his tone or any inconvenience he caused. Even after I had clearly stated the order was for Taj from Uber Eats. I could see by his uniform that be was a manager. I told him as a manager he should know better on how to speak professionally to all customers. Brian just said "ok well have a good night". Unfortunately due to having a terminally ill mother who I care for, I now do Uber Eats as a way to make ends meet. The way Brian handled the entire interaction tonight, starting at the drive-thru speaker until getting my order at the drive-thru window, was absolute poor customer service. Not surprised to get home and have a notification from Uber stating I had been docked by a merchant (wonder by whom) as a poor driver. Repaying the favor here for you Brian with this review. Skip this place unless you're a masochist desperate for food.

Frank Qi

One of the cashiers double charged me. When I in the drive though, it was a very bad experience, I paid ahead on mobile app so they ended up charging me again in person, I requested a refund online but never got it, very terrible McDonald’s place.

Patrick Dehne

Their sweet tea in the morning is always awful. Whoever is making the sweet tea needs to learn from another McDonald’s with good sweet tea. Like most other McDonald’s.

Taylor Johnson

Order a sausage McMuffin and they only gave me bread and cheese. First and last time coming here to this location. Absolutely ridiculous & inconvenient.

Luke Buford

This was hands down the worst McDonald’s experience of our lives. We pulled up to the first drive-thru speaker and the guy told us, “Hold on one moment”—then completely disappeared. Never came back. Just silence. We sat there waiting like idiots for 10 full minutes, thinking maybe they were busy. Turns out, he was just helping people in the other drive-thru lane like nothing happened—taking their orders, moving them through, acting like we didn’t exist. We finally had to drive up to the window just to place our order. No apology, no explanation, just pure incompetence. If your job is taking orders and you can’t even do that, maybe it’s time for a career change. Absolutely pathetic. This place needs a complete staff overhaul. Avoid this location unless you enjoy being treated like invisible garbage.