Dunkin'

Mike , Tampa Fl.

Stop in this morning for coffee and bagel breakfast sandwich. The sandwich was a 10 minute wait, and it was cold inside. Didn't get what I ordered either. The place was busy, but I've been in DDs all over the country that have been busy and service was good. You would of thought it was opening day for this store. But I was informed it opened in November last year. Someone needs to reevaluate the operation.

C Murphy

Ordered a coffee, was told they couldn't make it cause their machine was down, and was refused a refund when I told them to cancel my order. They also had the audacity to tell me they couldn't print a receipt for my order, until I asked them to give me the piece of paper they attach to all online orders (also known as a receipt), to which they begrudgingly complied cause they knew I was gonna complain, and rightfully so. Their corporate knows about their shenanigans, and is working on getting my full refund and MORE.

Kimberly Matt

They’re serving their customers molded food. Gross

Mikey

3/4 times my order is missing an item or the item is wrong. Shouldn't have to check my order every time I go for something simple as sandwich topping or a drink add on.

P S

11/30/24 I normally enjoy the coffee here but on this day it was not that . Ordered three coffees totaling $19.35 . All three came out lukewarm at best . Sent it back to the unhappy girl at the window . Second time came out hot but they never put the flavoring into the coffees . I guess that was my punishment for complaining . Be careful of this Geneseo location as weekend staff are a problem . I plan to try Tim Hortons again .

Tegan Lawrence

The slowest Dunkin in the area with the most unhappy staff. Sat in line for 10 minutes waiting on an iced cold brew I ordered ahead on the app that was watered down and no longer had any cold foam at the top.

Caitlin Roos

Order is always wrong, coffee never tastes like anything but water. The staff is some of the rudest women that its even been my displeasure to interact with, and the group of creepy old man that sit in the corner and shout obscenities at the college females that come in the store is frankly disgusting. Really wish Dunkin was a chain restaurant so that something may be done about this, but management in this area doesn't care and I doubt that there will ever be improvements.

Nathan James

I watched this lady throw a cold slice of cheese on my sandwich after cooking it. She looked around first like “is anyone watching!?!” the glazed donut sucked it was maybe 25% glazed I could not even taste it. The crossaint was not toasted either. This place has failed me like 10 times now and yet I keep coming back cuz it’s the only dunkin around. But for your own sake find another place.

Cathy Allison

I ordered a Coffee Cake muffin through the drive thru. When I arrived home i discovered that it was a Pumpkin muffin ( I don’t like Pumpkin ). If they didn’t have the item I ordered just communicate that, please don’t allow me to pay for something that I won’t eat. I seriously would give them Zero stars if that were an option..incompetence and lack of communication make your staff extremely ignorant to the customers and their needs.

ASHLEY raymer

Drive thru worker was very impatient and kept asking anything else constantly trying to rush. Messed up our order by not giving us our drinks and had to go back for them. hashbrowns were burned and they were out of most bagel selections. Only one person was working while others were dragging around.

Robert Statt

I ordered 2 large frozen mocha swirl coffee. They gave me 2 medium and charged me $9.78. When I questioned the price , one woman shouted "you can blame your government for that" How rude. When I got home I discovered the cups were only about 80% full. I'll never visit that store again.