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Subway

Sandwich · Geneva

3.1 · 207 reseñas Google
restaurants.subway.com

Sobre Subway

Subway in Geneva offers a casual and convenient dining experience with a focus on build-your-own sandwiches and salads. We provide a variety of health-conscious options to cater to diverse preferences. Enjoy our offerings through delivery, takeout, or dine-in services. We're open for breakfast, lunc...

Subway in Geneva offers a casual and convenient dining experience with a focus on build-your-own sandwiches and salads. We provide a variety of health-conscious options to cater to diverse preferences. Enjoy our offerings through delivery, takeout, or dine-in services. We're open for breakfast, lunch, and dinner, with extended hours from 8:30 AM to 10:30 PM Monday through Friday, and 10 AM to 10 PM on weekends. Catering services are also available. Rated 3.1/5 based on 207 reviews, we strive to provide a quick and satisfying bite for every customer. Coffee and solo dining are also available.

Qué dicen los clientes de Subway

This Subway receives mixed reviews. While some appreciate the polite staff and efficient service, many customers complain about rude service (especially from one staff member), stingy ingredients, and the inability to see the sandwich being made. Some also report issues with online orders and incorrect orders.

Platos populares

footlong veggie delight 6” sandwich

Ideal para

Comida rápida Comer solo

Tip: Be sure to double-check your order before leaving, especially if ordering online or requesting specific toppings/sauces. Some reviewers suggest avoiding extra requests due to potential issues with staff.

Servicios

🚗 Delivery 🌅 Desayuno 🍽️ Almuerzo 🌙 Cena Café
🎯 Casual

Qué ver cerca de aquí

Tower 270
A 101m

Tower 270

edificio

Ver más
291 Broadway
A 124m

291 Broadway

edificio

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299 Broadway
A 142m

299 Broadway

edificio

Ver más
Gerken Building
A 176m

Gerken Building

edificio

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Mutual Reserve Building
A 177m

Mutual Reserve Building

edificio

Ver más
Bridewell
A 181m

Bridewell

edificio

Ver más

Datos de Wikidata

Explora los alrededores de Subway

Subway se encuentra en Geneva, rodeado de lugares de interés cultural e histórico. Estos son algunos de los puntos más destacados en las inmediaciones.

Patrimonio Histórico

  • 25 Park Place Building (A 209m) — landmarked store and lofts in Manhattan, New York Monumentos Históricos de Nueva York

Otros Lugares de Interés

  • Tower 270 (A 101m) — edificio en Nueva York
  • 291 Broadway (A 124m) — commercial skyscraper in Manhattan, New York
  • 299 Broadway (A 142m) — high-rise building in the Tribeca neighborhood in Manhattan
  • Gerken Building (A 176m) — building in the Tribeca neighborhood in Manhattan, New York City
  • Mutual Reserve Building (A 177m) — edificio en Manhattan, Nueva York, Estados Unidos
  • Bridewell (A 181m) — municipal prison in New York City
  • Ted Weiss Federal Building (A 197m) — office skyscraper in Manhattan, New York
  • 45 Park Place (A 239m) — building in New York
  • 53 Park Place (A 245m) — building in the Tribeca neighborhood of Lower Manhattan, New York City

Datos de Wikidata

Preguntas frecuentes sobre Subway

Subway está ubicado en 165 Church St, New York, NY 10007, Geneva.
Cerca de Subway se encuentran lugares de interés como Tower 270, 291 Broadway, 299 Broadway, Gerken Building.
Subway ofrece cocina sandwich.
Subway tiene horario de atención. Consulta los horarios actualizados en su perfil.
Subway ofrece los siguientes servicios: comer en el local, para llevar, entrega a domicilio.
Los platos más recomendados en Subway según las opiniones de clientes son: footlong veggie delight, 6” sandwich.
Subway es ideal para comer rápido, ir solo.
This Subway receives mixed reviews. While some appreciate the polite staff and efficient service, many customers complain about rude service (especially from one staff member), stingy ingredients, and the inability to see the sandwich being made. Some also report issues with online orders and incorrect orders.
Be sure to double-check your order before leaving, especially if ordering online or requesting specific toppings/sauces. Some reviewers suggest avoiding extra requests due to potential issues with staff.
207
Reseñas

Opiniones de Subway Geneva

3.1
207
5★
30%
4★
18%
3★
13%
2★
6%
1★
33%
Reseñas (120)
M
Matthew Bauerle

😝

D
DANY L

Fat excellent service. The food is great. I eat here every Wednesday for break and just love it.

m
marilyn velez

The meal was a little pricey but besides that the food was delicious! I would definitely go there again 😋👍

S
Shazia Ahmed

the service was quick and the ingredients were fresh! excellent for a quick meal

J
James Claytor

Staff is friendly and fast. Great job !

R
Ron S

The sandwiches at this particular subway are always really good.

T
Telow MowZus Baugh

My daughter and I were hungry and Subway always does the trick for us.

G
Gary “Elijah” Palmer

Am all about fresh , healthy food . I love Subway ❤❤

B
Bingpro40. Music Prod

Fast and easy to shop. Great place.

C
Carmen Robles

SIGNS ARE NICE BIG EASY TO READ. CLEAN

S
Samiha Khan

It is my all time favorite. Easy to go.

B
Brian Mancuso

Always delicious and great service!

R
Roseanne Chandler

Love their tuna subs ,i enjoyed it

D
Deepak Naran, MD

Been there recently again. Management has changed. Good quick service and just right the way I like it. Cramped but they listen to you. Clean and healthy. Must GO

M
Mari Shiratori

best subway in NYC! The service is great and everyone who works there is very friendly!

P
PetThePizza

Have you ever heard the phrase “size isn’t everything”? Well that’s exactly what comes to mind when I think about this Subways. The attentive staff shows their undeniable passion for the art of sandwich making, truly living up to their title of sandwich artisan.

I
Ivana

The food here is awesome. The store is always clean. And the two cashiers there are angels. I left my purse there 2 days ago and the manager was kind enough to set it aside for me. I also watched him give a courtesy soda to someone in need. To see such kindness in a time like this touches my heart. Thank you, please never change. 🙏

R
Ravi

Made an online order for two footlongs from the phone while walking towards it and around 5-7 minutes away. It was ready even before we could reach. The online coupon was acceptable here too. We did not see an option to toast one of the sandwiches but she did it when asked about to toasting it there after we reached and while the sandwich was already made. The lady was very polite and patient to us. The place has a little space with only one table but this is NYC. Can’t blame them for any inconvenience during this entire transaction.

T
Taylor Leon

Stopped in for a free 6” sandwich. Staff is very polite, even though there was a long line. Place is a bit small, but you get in and out with the meal you order. Will come here again even I have to pay. Thanks

s
spontekk

Been coming here for a couple of months now. When I go to subway I go to get me a fix on a footlong veggie delight. Here you will find an unlikely dynamic duo in sandwich making. The lady is no nonsense making and stuffing your sandwich as asked. The man is ready to ring you up while providing condiment support dressing and the buttoning up the show. Viola! a crafted yummy subway sandwich. Bon appétit!

Taylor Leon
Taylor Leon

Stopped in for a free 6” sandwich. Staff is very polite, even though there was a long line. Place is a bit small, but you get in and out with the meal you order. Will come here again even I have to pay. Thanks

spontekk
spontekk

Been coming here for a couple of months now. When I go to subway I go to get me a fix on a footlong veggie delight. Here you will find an unlikely dynamic duo in sandwich making. The lady is no nonsense making and stuffing your sandwich as asked. The man is ready to ring you up while providing condiment support dressing and the buttoning up the show. Viola! a crafted yummy subway sandwich. Bon appétit!

N
Nathan MacCarter

The food is amazing,😀😀😀😀 Me and my dad eat there almost every week it is but not a lot of people go there so it is good for small lines. If you are looking for a place to stop order quick and eat great food go to subway

A
A Carzon

Good food, fast service.

T
Tracye Spirits Royal

Clean & eat in area very small

L
Lamond Plummer

Purchase tuna sandwich. Also have protection divider between people and workers.

A
Andrew Rosenthal

small place, so go there for only take out since there is only a couple of seats.

J
Jayy Aries

Just like any other Subway, but smaller. Almost no seating. When I visited, the meat was fresh, and the bread was soft and good.

J
John Barnes

I like the shredded chicken salad. But the employee is very difficult to understand. Another customer was having the same problem.

R
Ricardo Duval

Decent sandwich and decent price. I have just one complaint. I always ask the attendant to warm the sandwich only enough to melt the cheese but not toast the bread, however I always end up with a toasted sandwich!

R
Robert Murray

Basic Subway. Veggies are fresh.

V
Vincent Edwards

Not so bad today!

J
Jeff Kamrath

Very quick getting in, ordering and getting out. Personality leaves something to be desired. Very little seating. Grab n go.

M
M.J.* S

I'm not a big fan of their bread but their raps are pretty good though.

D
Demetrius Macon

Never before have I been treated so badly in a subway... Dirty, smelly, crowded...

D
DAROCK2300

Bought a 6 inch roast beef. Nothing special

R
Radwan ALRABI

Good restaurant in area full with many divarse restaursnts

M
Monique Gonzalez

Store super tiny has 2 tables that are squashed in the corners. Food was edible not mind bending delicious. Service was ok. Nothing special.

M
Melynda DeLoatch

Place is small. Furthermore I wanted to use a coupon and they told me they only take certain ones. I don't understand how you only take certain Coupons. Not everyone can pay or want to pay 15$ for a sandwich. Then the coupon that they said I could use said I could get chips I was told I could only get a cookie.

K
K

It's a pretty small location. Really limited seating. I ordered a footling sandwich with rotisserie chicken. The portion of chicken was larger than I expected it would be. Something I disagree with is the way the employee heated the chicken. He stuffed it into a red mold and placed it in the oven, which I don't think is a very food safe way of heating something. In other restaurants the employee would ask me if I wanted the sandwich toasted and spread the protein along the sandwich so that the protein and bread heat up together.

S
Shima & Suri

The sandwiches aren't really tasty anymore like it use to be.

D
Diane Tordeux

Very unpleasant waiter who blows and complains out loud if you don't understand what he is saying. Avoid if you are not bilingual! Sandwich ok.

L
Luis Yunda

This subway is always crowded and they even got a my soup order wrong. They were nice enough to change my soup. The bathrooms are crowded.

G
Goodman Samuel

Woman tells everyone store is closing at 8:30 when door says 10pm. Does not give people chance to finish eating when you buy food to sit down. Not good business

J
Jen J

I didn't think I needed to read reviews for a Subway restaurant but I really should have. All the other reviews are so accurate. I dont trust their food...This is the only subway that I've been to where you cannot see the food. Isn't that part of the whole appeal? All the ingredients are blocked by a metal cover. Staff are rude and unwelcoming. Most subway restaurants are small with limited seating, but I've never been treated this way. I was essentially kicked out as soon as I was done eating. But the disrepectful way I was told is my real issue and when I told them that I was going to file a complaint, they could care less & I see why. Based on all of these complaints, this place needs to be shut down and needs new management. Needless to say I will not be returning and neither should anyone else!

Jen J
Jen J

I didn't think I needed to read reviews for a Subway restaurant but I really should have. All the other reviews are so accurate. I dont trust their food...This is the only subway that I've been to where you cannot see the food. Isn't that part of the whole appeal? All the ingredients are blocked by a metal cover. Staff are rude and unwelcoming. Most subway restaurants are small with limited seating, but I've never been treated this way. I was essentially kicked out as soon as I was done eating. But the disrepectful way I was told is my real issue and when I told them that I was going to file a complaint, they could care less & I see why. Based on all of these complaints, this place needs to be shut down and needs new management. Needless to say I will not be returning and neither should anyone else!

M
Mìsha Raeee

The Mexican lady that works the front is either overwhelmed or just plain nasty.. I ordered online for pickup when I arrived my sandwhich was not ready, which was no problem but as i watched her make my sandwich order i asked for her to add alil bbq sauce as well( which was not on the order) however she was still in the midst of making the sandwhich, she first acted like she didnt hear me until i got louder than she proceeded to say shes only doing whats on the paper ! I asked her is it an additional fee (which i knew it was not) ? what would be the problem with you adding a squirt of bbq? Mind you there was no line and i order once aweek from this establishment.. she gave me a nasty look and proceeded to close the sandwich! She is not welcoming at all

Mìsha Raeee
Mìsha Raeee

The Mexican lady that works the front is either overwhelmed or just plain nasty.. I ordered online for pickup when I arrived my sandwhich was not ready, which was no problem but as i watched her make my sandwich order i asked for her to add alil bbq sauce as well( which was not on the order) however she was still in the midst of making the sandwhich, she first acted like she didnt hear me until i got louder than she proceeded to say shes only doing whats on the paper ! I asked her is it an additional fee (which i knew it was not) ? what would be the problem with you adding a squirt of bbq? Mind you there was no line and i order once aweek from this establishment.. she gave me a nasty look and proceeded to close the sandwich! She is not welcoming at all

F
Felix Sierra

$ 9.54 for a tuna sandwich can't be good

F
Francisco Mantica

Dirty, bad service

O
Oscar Ojeda

The WORST SUBWAY I'VE EVER BEEN TO... service was awful, small place, no bread... I haven't seen anyone so annoyed to see me as the asian clerk in that place...

A
Amanda

Very rude Mexican lady at the front , they were opened and I went in and she kept screaming from the counter to leave

D
DySteM Iz

So rude and they charge a lots of money from different stores.

P
Philip Saidely

They refuse to serve you an hour before closing time. They should make changes to the hours listed.

O
OWEN GUISCHARD

4 me i like Blimpys best Deli style sandwich/sloppy date special😋😋😋

A
Anton Udartsev

Worst Subway I've ever visited

E
Endor

The lady is very overworked

b
binny shah

The worst experience. They dont serve after 9 as they have to clean up before store closing. So better change the store timings online too

C
Charles

We don't see ingredients and we don't understand the employees.

J
Jawan Harris

Thanks for the burnt ass cookies.

M
Metro Pcs

will no longer recommend this subway fro my employees or customers thanks to Chandra denying me ice and treating me with lack of respect . even after i explained how we are one church st community supporting each other , Chandra continued with lack of human respect and dignity for others, would not buy or eat from her again...very sad!

G
Gauravdeep Thakur

Do not come in the store at 10 am, i was inside store at 10:20 am, the Spanish lady told me would take 1 more hr to open. SO THEY OPEN 11:20 AM IN THE MORNING. Owner change the timings on google. WONT RECOMMEND 👎

V
Vincent Chiu

Did not listen to our order, gave us wrong order and blamed on us, didn't toast etc so bad I hate them

D
David Harper

The big guy behind the counter rips everyone off... you order the big pastrami he give u a regular little bit of meat instead of the extra that's supposed to come with the " big pastrami"

R
Richie

Walked in the get a sandwich and the Asian guy who worked there was stacking the chips, I must of bothered him so badly by walking in that he kicked the box and banged hard on the shelf asking what did I want, needless to say I walked out the place.

F
Faysal Khan

This fatty korian or Chinese I don't know, guy is so rude, he screaming with customers and rude behavior. As if manager show ythus comments check this date closing time in Camara.

P
Pavan Duvvuri

This is by far the worst Subway I have ever been to . The South American lady who works at the front counter was so RUDE to me and refused to remake my sandwich when I asked her politely . I was given a very harsh attitude by her and she even said if I don’t like my sandwich that she will throw it out for me but will no remake it the way I asked ln a nice fashion . I even asked politely to speak with the manager and the lady working at the front counter who made my sandwich refused to let me speak to the manager . Shame on the manager for hiring such rude and disrespectful staff who don’t even know or show a sense of Decency with customers . PLEASE DO YOURSELF A FAVOR AND AVOID THIS SUBWAY LOCATION AT 165 CHURCH STREET AT ALL POSSIBLE COSTS .

E
Edvin Cobaj

Prices are $5 more in person than online order. They hide sandwich making station so you can’t see the sandwich being made.

N
N M

Wouldnt let my disabled son use restroom. Rudeas well

c
clth89

Didn't like the night shift guy. He didn't pay attention to my order. I asked for a 6 inch sandwich but he put a footer on the cutting board. I had to remind him the second time.

l
lonewolf Snoop

Very small space. Even going in there after the lunch rush hour, they still get your order wrong. They don’t know how to prepare a salad properly and over charge you. They’re very clueless about their reward program. I’m going to have to stop going in there.

C
CH BOBBY

They Hide food in the freezer so can’t see what you want and what he giving you the food I was totally uncomfortable with the food. I will recommend don’t go to this branch 🤔🤔

V
Venus Vacharakitja

The owner is the worse. I feel extremely uncomfortable when I purchased sandwich from that store. The owner yelled at the worker so loud, I didn't need to hear that. Horrible experience! Never go back here again.

W
Willerm Delisfort

You can definitely trust that they will not make the order you want and make what they want to give you 🤦🏿‍♂️. Which could be a problem if you have allergies or something.

R
Random Luttrell

Hacker go onto my Subway app and ordered a sub with my payment method to this location. I called 9 times and they only answered around the 7th time just to ignore what I was saying, tell me the address and hang up on me. I understand if you are busy and can’t answer the phone, but why did it forward to a wireless number with a full mailbox? And why when I said “a hacker just ordered a sub from my account” wasn’t I taken seriously?

L
Lin Wu

The place must be under new management because I haven’t had bad experiences with them until recently. I should have read the other reviews. The hours say they are open at 10am on Saturdays, and when we went in at 10:30am, the lady behind the counter was so rude and basically kicked us out saying the food isn’t ready. She can’t explain why nothing is ready 30 minutes after opening! Not sure we’ll be going back.

M
M A

Lady is rude and disrespectful, gave me old deli meat and made the sandwich with the wrong meat to begin with.

G
Glowing 2suns

We walked in here to get 2 foot long sandwiches and the lady making them had such a negative vibe. She acted like someone made her work there against her wishes. She had such an attitude and mind you the store is tiny and only had 3 customers ( we made up 2 of them ). As for my sandwich the bread was crunchy sadly and I only had like 4 or 5 small pieces of bacon. I tasted more bread than anything. This subway is permanently closed as far as I'm concerned. A little customer service can go a long way.

J
Johnny G

Very bad customer service services also they're weird people . And I ordered half sandwich they charged me $11 top of that they hide all their food. They don't want you to see the foods that means they're doing something.

H
Het Desai

The worker was so rude, she didn't even offer the paper napkins, also said that for 1 footlong you should get 2 only. Worst footlong ever. Small bread, no sausages, no vegetables. Full racism. Don't ever go to this location...........................! Waste of money....... I could have given 0 stars😑

L
Lorna Ungson

2 days ago we give instructions to cut the footlong in 2 and wrap separately. They did not comply. It was my friend who went to get our orders. This time I went to get our orders and they did the same. So I got mad and told the owner why the options to give instructions was not complied. And she said they are allowed to make mistakes, and I told her that they did that to our orders 2 days ago. She said they get a lot of orders. But at that time, it was only my order there that I saw. She said not to go back there. She gave me my orders and said thank you. When I check there was no napkin and asked for napkins. I told her thanks and left. Yeah, I won't be going back there.

T
Ty Y

Ordered using the app so I can pick it up. I ordered a chicken and bacon footlong (The Great Garlic to be exact) and it barely had any meat. Like you actually can't see it when you open the sandwich. The bread wasn't toasted and the vegetables were old. The spinach was wilted and the one of the tomato slices had the bottom still attached. Edit / Update: I ate only this sandwich today and didn't feel too good. Few hours later. I was stuck on the toilet from 9:17pm to 10:32pm. Not fun at all. You think you're done, stand up, lower intestine gurgles then you're back on the toilet again. Repeat for an hour.

V
Vaughn Jacobs

The food wasn't fresh they had the leftover meat in the freezer, I guess, plus you can't see when they are making or preparing anything. I definitely won't be coming back.

S
Sumaiya Afroz Zaman

Extremely poor customer service. Guy working there was rude when I went early and told him I had an order for pickup. He was rolling his eyes and saying “I just got it”. I just wanted to let him know that I had the proof of order and that I was there and ready when they were done.

B
BX NYC

worst subway restaurant. horrible service. scammers. rude. ordered tuna fish online via subway app. and they gave me only lettuce and spinach. i got my refund back. DO NOT GO TO THIS LOCATION!!!!!!!!!HORRIBLE, SMALLLLLLLLLLL, DIRTY, AND STINKS

S
Shakil A

The one worker that was here is doing an amazing job, but she is clearly overworked and this place is grossly understaffed. They have one person making simultaneously making sandwiches for multiple people, while running the cash register and taking orders. Management is doing a terrible job staffing this place and for that i must give one star. I suggest the workers unionize ASAP.

P
Palugula Swetha

Such a worst service i have ever faced he was so rude and arrogant. Never ever visit this subway, he is not ready to listen what we are saying.

J
Jennifer Lopez

This was not the first time that I have gone to this subways. Lets start with the positives: The store was open Now the negatives: The store is so small that I had to wait outside even though I was the 4th customer in line. There is no salad menu. Online there was a big one and it said that thus subways has one. When I asked the lady working there if they had salads she said yes. I had to ask her again before she told me that any sandwich could be made into a salad. The lady started out by putting romain lettuce in the bowl and then other toppings. I explained to her thst I could not have romain lettuce. She then tried to hand pick the lettuce out. I told her that she needed to resart the order. She refused to at first until the person working with her told her to restart. Then she began hand picking the green pepper and other ingredients from the other bowl. This lady does not understand what good customer service is. Very very rude. The workers had no clue what gulten free means. The store was dirty. You can tell they hardly clean this very tiny store. They only get 1 star from me

j
jesse cain

I have lived in NYC for 10 yrs now and this was the worst experience I've encountered so far. I came in to this Subway restraunt Sep. 24th at 935pm and was told repeatedly that their store was closed yet when I pointed out that the stated hours on the door for closing was for 10pm, the employee of Asian decent screamed at me for several minutes before finally agreeing to make me a sandwich. During the entire time he was preparing my sandwich, he continued to yell and swear at me for coming in a half hour before closing. I bit my tongue after getting my food and left the store around 945. I just hope people are aware that they will be treated this way, and hope the store management or owner realizes that they are losing business by certain employees stating that their store is closed 30 min before the stated hours on top of being yelled at their entire time being at the store. CUSTOMER SERVICE AT IT'S WORSE!!

L
Liting Wei

STAY AWAY! If anyone know how to file a claim to their website please let me know. The worst Subway ever been. Who would think you’ll be entering a Subway and have a male staff rolling their eyes on you. I felt uncomfortable. We ordered a foot long sandwich and this is what we got. It’s all vegetables and I asked for American cheese, he didn’t put it. All the ingredients were hidden in, as shown in the other reviews.

A
Avinash Raj Malaka

They hide every item with the metal cover and can't see what they have. I asked for 4 sauces. i can't taste even one in my sub. It tasts dry. Never coming back.

Liting Wei
Liting Wei

STAY AWAY! If anyone know how to file a claim to their website please let me know. The worst Subway ever been. Who would think you’ll be entering a Subway and have a male staff rolling their eyes on you. I felt uncomfortable. We ordered a foot long sandwich and this is what we got. It’s all vegetables and I asked for American cheese, he didn’t put it. All the ingredients were hidden in, as shown in the other reviews.

Avinash Raj Malaka
Avinash Raj Malaka

They hide every item with the metal cover and can't see what they have. I asked for 4 sauces. i can't taste even one in my sub. It tasts dry. Never coming back.

M
Marilyn Delacruz

The Mexican lady working the sandwiches was very rude, I asked for the meal of the day she started prepping it. I was a little worried because I'm allergic to sesame seeds so I asked to change from seeded chicken to plain chicken on my sandwich. She said no and to order something else for a higher price. I was on a budget so I asked for reassurance if the seeds on the chicken were sesame or not and she said she doesn't know. It wouldn't have hurt to accommodate that one little thing to be safe if you're unsure. But I guess the chicken inventory comes out of her pocket. I see many complaints about this lady being rude..

S
Stevie Summerise

I stopped going to this Subway many months ago because there was a metal partition hiding the food preparation and ingredient area. I noticed today that it has been removed, so I decided to give it another try, but I won't be returning because they are VERY stingy with the ingredients. The lady working there today put so few olives on my sandwich I knew I wouldn't even be able to taste them. When I asked for more, she told me (in broken English) that it would cost extra, and then she added like 3 extra olive pieces. Ridiculous! I asked her to show me the amount of olives that counts as "extra" and tell me how much it would cost, but was not able to clearly explain. She just said "six six six, everything six." They are rude and stingy, and they don't have bags with handles that can hold your sandwich, chips, and cookie. NEVER AGAIN. This is the worst Subway location I've ever visited.

C
C W

Dirty manager and employees extremely rude and lack any customer service skills. Only subway in 20 locations that doesn’t want you to substitute an item for another Food and condiments seen not in fridge.

A
Alex Scilla

Staff doesn't know their own address, and that there is another Subway around the corner that online orders might be sent to. Non existent concept of customer service.

C
CRUZ FAMILY

Worst subway ever i ordered like 30min ahead for pick up it wasnt ready when i got there hispanic lady said i have to wait so i waited when she finally started making my sandwhich i asked to add extra meat that i was gonna pay the fee for it but she said she cant that she would charge me forba whole foot long of i just wanted extra meat which it like 4$ only which it so dumb i always ask for extra and they just charge me 4$ not a whole sandwhich DONT EAT THERE

M
Marcos Marcos

The customer service was not that great in my experience. There was a Mexican lady who was very rude to my family and did not want to give full service. She refused to give me napkins and made faces at us.

M
Maya

Staff wasn’t terrible but weren’t particularly helpful or friendly either. You can’t see the food or ingredients which I thought was very strange. It’s all hidden behind a metal lid. When I finally opened my sandwich it seemed much smaller than I’m used to from subway and it had very little flavor. I don’t recommend. I feel like I got scammed lol

D
Dannalle Cooper

Cashier( Mexican Lady) is very Rude Attitude..Mad that my daughter drop cereal on the floor by accident... I apologize to her about it. She still had attitude rolling her eyes. I been coming to Subways for years , Also my boss used to own it so im surprise This one cashier acting so rude... I will never come here again.. And I will tell everybody on the block don't come either....

J
J Z (Captain Z)

This store doesn't let you see them make the sandwich. There's is a metal his that hides the preparation and ingredient area. That's a HARD NO for me. I asked why they didn't let you see the sandwich Manning process and she just rolled her eyes at me. I walked out. There's too many choices to wonder what they are hiding at this store.

A
Ahsan Tariq

Will have you pay first then refuse to put toppings/sauces you want due to “limit”. Then won’t let you pay extra either for said toppings/sauce because they just don’t want to and then for the grand finale, throw your sandwich to you instead of handing it over. - based on true events

v
vee lawl

I walked in for my order that would be ready by 12:40. I was 10 minutes early. I didn’t want to interrupt them as they were making other sandwiches. The guy asked about “pickups” and I told him that my ordered says it would be ready by 12:40. He had an attitude and went to check. When he gave me my sandwich, I explained it to him again and called me crazy for not saying my name from the start. No respect and rude customer service just because I decided to follow the app. I didn’t want to be rude since they were busy handling other sandwiches. That’s what I got in returned for being polite.

S
Sukúya Mathers

I came in and asked for half a footlong and I repeated myself twice. You can’t see the food while they make it so I was unaware until the end that she had actually made me a footlong. After the food was made and placed above to where I could see that she made a foot long I told her “I’m sorry I didn’t ask for a footlong I asked for half a footlong”. To which she responded very rude by saying that she asked me multiple times and I said a footlong, but I had said both times that I wanted half a footlong but I’m assuming she clearly only heard me say footlong. Then again just asked if she could cut it in half and she kept on saying that I asked for a footlong and didn’t want to just cut my sandwich in half. After she finally cut my sandwich in half and I grabbed my meal and went to fill up my drink she began talking to herself calling me stupid while my friend was right in front of her and he heard her calling me stupid and said that she’s being very rude and unprofessional because of the way that she was talking about me right in front of my friend. Afterwards I told her she didn’t have to be rude and nasty towards me over a simple misunderstanding. We grabbed our food and left instead of sitting down to eat because she just ruined the vibe. 0/10 not coming back she even squashed my sandwich after she cut it and shoved it into the bag and made a mess.

N
Nadia Hall

the “manager” here is extremely rude and wrote me off when i asked for extra greens even though it was marked on my online order that i wanted extra i’m looking to contact the owner of the establishment

Stevie Summerise
Stevie Summerise

I stopped going to this Subway many months ago because there was a metal partition hiding the food preparation and ingredient area. I noticed today that it has been removed, so I decided to give it another try, but I won't be returning because they are VERY stingy with the ingredients. The lady working there today put so few olives on my sandwich I knew I wouldn't even be able to taste them. When I asked for more, she told me (in broken English) that it would cost extra, and then she added like 3 extra olive pieces. Ridiculous! I asked her to show me the amount of olives that counts as "extra" and tell me how much it would cost, but was not able to clearly explain. She just said "six six six, everything six." They are rude and stingy, and they don't have bags with handles that can hold your sandwich, chips, and cookie. NEVER AGAIN. This is the worst Subway location I've ever visited.

Marilyn Delacruz
Marilyn Delacruz

The Mexican lady working the sandwiches was very rude, I asked for the meal of the day she started prepping it. I was a little worried because I'm allergic to sesame seeds so I asked to change from seeded chicken to plain chicken on my sandwich. She said no and to order something else for a higher price. I was on a budget so I asked for reassurance if the seeds on the chicken were sesame or not and she said she doesn't know. It wouldn't have hurt to accommodate that one little thing to be safe if you're unsure. But I guess the chicken inventory comes out of her pocket. I see many complaints about this lady being rude..

Alex Scilla
Alex Scilla

Staff doesn't know their own address, and that there is another Subway around the corner that online orders might be sent to. Non existent concept of customer service.

CRUZ FAMILY
CRUZ FAMILY

Worst subway ever i ordered like 30min ahead for pick up it wasnt ready when i got there hispanic lady said i have to wait so i waited when she finally started making my sandwhich i asked to add extra meat that i was gonna pay the fee for it but she said she cant that she would charge me forba whole foot long of i just wanted extra meat which it like 4$ only which it so dumb i always ask for extra and they just charge me 4$ not a whole sandwhich DONT EAT THERE

M A
M A

Lady is rude and disrespectful, gave me old deli meat and made the sandwich with the wrong meat to begin with.

Nadia Hall
Nadia Hall

the “manager” here is extremely rude and wrote me off when i asked for extra greens even though it was marked on my online order that i wanted extra i’m looking to contact the owner of the establishment

Marcos Marcos
Marcos Marcos

The customer service was not that great in my experience. There was a Mexican lady who was very rude to my family and did not want to give full service. She refused to give me napkins and made faces at us.

Dannalle Cooper
Dannalle Cooper

Cashier( Mexican Lady) is very Rude Attitude..Mad that my daughter drop cereal on the floor by accident... I apologize to her about it. She still had attitude rolling her eyes. I been coming to Subways for years , Also my boss used to own it so im surprise This one cashier acting so rude... I will never come here again.. And I will tell everybody on the block don't come either....

J Z (Captain Z)
J Z (Captain Z)

This store doesn't let you see them make the sandwich. There's is a metal his that hides the preparation and ingredient area. That's a HARD NO for me. I asked why they didn't let you see the sandwich Manning process and she just rolled her eyes at me. I walked out. There's too many choices to wonder what they are hiding at this store.

Maya
Maya

Staff wasn’t terrible but weren’t particularly helpful or friendly either. You can’t see the food or ingredients which I thought was very strange. It’s all hidden behind a metal lid. When I finally opened my sandwich it seemed much smaller than I’m used to from subway and it had very little flavor. I don’t recommend. I feel like I got scammed lol

Ahsan Tariq
Ahsan Tariq

Will have you pay first then refuse to put toppings/sauces you want due to “limit”. Then won’t let you pay extra either for said toppings/sauce because they just don’t want to and then for the grand finale, throw your sandwich to you instead of handing it over. - based on true events

Sukúya Mathers
Sukúya Mathers

I came in and asked for half a footlong and I repeated myself twice. You can’t see the food while they make it so I was unaware until the end that she had actually made me a footlong. After the food was made and placed above to where I could see that she made a foot long I told her “I’m sorry I didn’t ask for a footlong I asked for half a footlong”. To which she responded very rude by saying that she asked me multiple times and I said a footlong, but I had said both times that I wanted half a footlong but I’m assuming she clearly only heard me say footlong. Then again just asked if she could cut it in half and she kept on saying that I asked for a footlong and didn’t want to just cut my sandwich in half. After she finally cut my sandwich in half and I grabbed my meal and went to fill up my drink she began talking to herself calling me stupid while my friend was right in front of her and he heard her calling me stupid and said that she’s being very rude and unprofessional because of the way that she was talking about me right in front of my friend. Afterwards I told her she didn’t have to be rude and nasty towards me over a simple misunderstanding. We grabbed our food and left instead of sitting down to eat because she just ruined the vibe. 0/10 not coming back she even squashed my sandwich after she cut it and shoved it into the bag and made a mess.

Random Luttrell
Random Luttrell

Hacker go onto my Subway app and ordered a sub with my payment method to this location. I called 9 times and they only answered around the 7th time just to ignore what I was saying, tell me the address and hang up on me. I understand if you are busy and can’t answer the phone, but why did it forward to a wireless number with a full mailbox? And why when I said “a hacker just ordered a sub from my account” wasn’t I taken seriously?

vee lawl
vee lawl

I walked in for my order that would be ready by 12:40. I was 10 minutes early. I didn’t want to interrupt them as they were making other sandwiches. The guy asked about “pickups” and I told him that my ordered says it would be ready by 12:40. He had an attitude and went to check. When he gave me my sandwich, I explained it to him again and called me crazy for not saying my name from the start. No respect and rude customer service just because I decided to follow the app. I didn’t want to be rude since they were busy handling other sandwiches. That’s what I got in returned for being polite.

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165 Church St, New York, NY 10007

Geneva, NY 10007

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207 reseñas
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Económico
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👨‍🍳
sandwich
Tipo de cocina

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🥞 Desayuno
🍽️ Almuerzo
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Café
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Verificado por el propietario
🕐 Horario Hoy
8:30AM-10:30PM
Valoración
3.1/5
💬 Reseñas
207
💰 Nivel de Precios
$
📞 Teléfono
+1 212-406-7582
🌐 Sitio Web
restaurants.subway.com

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165 Church St, New York, NY 10007

Geneva, NY 10007

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