Well service was long waiting. And one of your employees needs more training ( or the music was to load) her name starts with a C. She said there was no garlic butter bacon cheeseburger but I can o…

Well service was long waiting. And one of your employees needs more training ( or the music was to load) her name starts with a C. She said there was no garlic butter bacon cheeseburger but I can o…

Well service was long waiting. And one of your employees needs more training ( or the music was to load) her name starts with a C. She said there was no garlic butter bacon cheeseburger but I can o…

Well service was long waiting. And one of your employees needs more training ( or the music was to load) her name starts with a C. She said there was no garlic butter bacon cheeseburger but I can o…

I'm not crazy about their burgers but then I'm not crazy about burgers in general. But I really like their shakes and ice cream dishes......superb !!!

I'm not crazy about their burgers but then I'm not crazy about burgers in general. But I really like their shakes and ice cream dishes......superb !!!

I'm not crazy about their burgers but then I'm not crazy about burgers in general. But I really like their shakes and ice cream dishes......superb !!!

Waited in line for 4o minutes for a slush. There were only 4 cars ahead of us and we couldn’t believe the wait. Unfortunately this seems to be the norm for this location. I know it’s difficult to …

waited in line for 4o minutes for a slush. There were only 4 cars ahead of us and we couldn’t believe the wait. Unfortunately this seems to be the norm for this location. I know it’s difficult…

Michael Green

I don't normally give a low rating. Most of the time, it's due to the area and atmosphere. Although the Employees, for the most part, are kind, I come here due to convenience, not preference. This location tends to get my order wrong often, and the wait after parking and ordering is long . I worked fast food when I was younger, and the other offerings in the area are much quicker. Ordering an unsweetened iced tea and repeating it doesn't help. I am diabetic and they always give me sweet tea. They do replace it every time and make it right, but that's additional wait time, and I have waited 30 to 45 minutes at times. That's the reasoning for the low rating. Will update the post if things change.

Lorenzo Warfel

IT IS WHAT IT IS... lol. Sonic is always a good time when you pull up and order a fun drink and chill. I've had very good shakes, slushies, and beverages here. Some of the food is a bit underwhelming, like the "breakfast toaster". Think poor Jack in the Box breakfast quality. It's not gross or undercooked, it's just disappointing knowing that it can be much better. Now, this isn't to say all of the food is bad. I like the nuggets and burgers. They're a good pairing with a shake or cold drink. Also, the fries aren't half bad, I actually enjoyed them! My favorite thing about Sonic is the fact that breakfast is served ALL DAY. Yup, us night owls who wake up late can have a late breakfast haha. On the other hand, I wish this location was open 24/7, it's a community staple and people WOULD come. I think it's a missed opportunity closing at 11pm. I see this Sonic busy on the weekends. It's definitely an experience having that retro 1950s service of having your food come to your car. I love it! VERDICT: Is Sonic THEE best? No, but it's a whole lot of fun! I recommend it.

+8

Ordered drinks only from drive-thru. I Ordered the same two drinks. The prices have increased.

Ordered drinks only from drive-thru. I Ordered the same two drinks. The prices have increased.

I haven't been at this sonic for several years ; due to slow service and "lack luster" food. Did the drive thru around 11am before lunch rush. There were 3 vehicles ahead of me and it took 15 minutes or more; very slow service for a drive thru before lunch. Got the smasher burger; not much flavor. I can truly say that sonic will not be my choice of fast food and I can see why their reviews reflect the low scores; should be even lower scores. I noticed that on many of the low reviews that management is very sorry that you had a bad experience; which is very nice. The only thing with this, is that there are lots of low reviews, they are always very sorry, and nothing has changed for such a very long span of time. Making valid changes will reflect on your low reviews and after a few months of valid good reviews, your business will increase. Happy customers brings in more business and the end result will be a successful business; just saying !!!!

Angel Higuera

Went and tried the pretzel smash burger. It was over salted and I couldn't even eat the thing. Their quality is inconsistent. Sometimes you'll get decent burgers. Other times you'll get a disappointing burger.

Kisha Davenport

Waited over 40 minutes tonight to get our food, just for the order to be incorrect, food missing and the basics like cheese missing on plain cheese burgers. If you're going to have your customers waiting so long for food that's not even fresh, the least you can do is get the order correct. Then no condiments were offered, we had to go inside and get them ourself.

Kimberly Davolt

The last 3 times I have gone with my family I have been told it would be a 30-40min wait just for ice cream. In the future we will go to Baskin Robbins. Furthermore, this location has gotten our order wrong the previous visits. Go to a different location!

lori jean

Went here with my husband. Got the wrong order they said that's what they charged me for and gave me a dirty look. ok fine I'll eat what I got( ordered a burger and got chicken nuggets) but got no ketchup or sauce. Pushed the button and sounded like they answered then clicked off. Tried 3 more times and finally gave up. Took my dry nuggets home warmed them up and added ranch. Riverside on van Buren has much better service and the employees seem happy to help.

LaTonia Bryant

Extremely poor service I understand it’s close to closing time but to give me cold burnt onion rings dried out chicken have to replace both slushy’s was just crazy. Service sucks.

Sonic delivered the wrong order! I notified Sonic in Hemet and even sent photos of the wrong order and Sonic did nothing! Sonic was horrible!!!

Would give a zero if I could one of the slowest mismanaged places I've ever been to two cars in front of me and I've been waiting well over 20 minutes right now just go out of business already. This …

Would give a zero if I could one of the slowest mismanaged places I've ever been to two cars in front of me and I've been waiting well over 20 minutes right now just go out of business already. Thi…

horrible customer service, horrible serving size , and overall a horrible experience all workers should be reconsidered for their future employment.

Terrible. waited extremely long for food that I didn't even receive. The worker that I asked about my food told me it was coming out in 5 mins then a worker came out 10 mins later with a meal and a…

Terrible. Waited extremely long for food that I didn't even receive. The worker that I asked about my food told me it was coming out in 5 mins then a worker came out 10 mins later with a meal and…

food is good and the prices are good. \nThe daytime mgr. Male with dark hair treated me very rudely and had one of his employees dis me.\nI've been going there almost daily. I always tip. I've alwa…

Food is good and the prices are good. \nThe daytime mgr. Male with dark hair treated me very rudely and had one of his employees dis me.\nI've been going there almost daily. I always tip. I've alwa…

This is probably the worst food I've ever gotten. Waited 45 minutes for 3 burgers and a couple fries. We were the only car at the drive in window when we got there. Once we finally got our food I o…

I stopped here to get my father-in-law a burger. There were two cars in the drive-thru ahead of me. The first car ordered and moved to the window. Two more cars joined the line behind me. I pulled …

The employees lost the restroom keys and was rude about it but the food was good so this is not a good restroom place on traveling trips

Ordered a chicken sandwich and got two buns with pickles and lettuce. Also the girl who was doing my orders does not belong in customer service

The weight for your food in the drive-through was just ridiculous and then when I received my order it was wrong and I was too far ready to go back

The employees are so slow it took half hour just for the drinks and it was only 3 tables with customers

Joanna Honey (Joanna)

I just thought you would like to know that an hour before closing, your employees refuse cash and only accept card. We pulled into the drive thru at 11:10pm and they refused to take cash for my $45 order. I wonder how many sales you are missing out on nightly?

Stephan Davis

Had to cancel my order after I got to the window because it said it didn't take apple pay. I have Google not apple had to leave my items at the window.

pancho olvera

Well there wasn’t any chilli on the tater tots and no cheese in the mozzarella sticks ….

Avila Family

Never order mobile! Their priority is drive through. I ordered on the mobile app, the app said it was ready I live about 5 min away. When I got to sonic they told me they were making my stuff and I had to wait. Overall my order took about 30 min. The drive through was moving way faster. Plus the employees are dismissive and really don’t care. We will avoid this sonic from now on.

JB

I hate to write such a negative review but this location in Hemet, CA of of Stetson Ave needs a lot of help. You need to repair signs and ordering speaker in drive-thru. Couldn't make an order using my app. The food I ordered was wrong size. Ordered a medium combo received a small combo paid over $14. I would like to get a refund for the stores mistake. This location seemed very unorganized. Needs new management or ownership.

Josh Price

One of the worst locations in my opinion. Seems to be understaffed takes 30 mins or more for a drive thru order. Come on do better

Chelsee Duncan

Never have had an issue at this location, but whoever is on staff this evening really needs some training on customer service. She rushed through my order and cut me off before I could give the last thing (I had four items). When someone finally answered on the microphone again (pretty sure same girl) goes “what is it?” Then after all that…our shakes were so watery…probably an act of irritation that there are customers at the workplace where you are required to serve people. Really disappointed. It’s giving Bon QuiQui king burger attitude tonight.

Camille Brown

This is the worst Sonic I’ve ever been to. They don’t mix their drinks so all of the syrup is at the bottom of your drink and the service is even worse. Their microphone/speaker box doesn’t work well and you have to yell as loud as you can to place an order and even then they still can’t hear you. The workers are extremely rude and it took me 20 minutes to receive ONE drink.

J W

Ordered four Southwest Chicken Wraps and none of them had any sauce on them. Salty and completely dry. Ordered a Sonic Cheeseburger and it was meh. Dry patty with no flavor. The onion rings were good. Order was messed up and missing items so I had to go back. Also missing dipping sauces for my grandsons chicken strips. Horrible food and service. Stay far away from this location.

Regina

Crapasic service, food and equipment . Seems they served large shakes with size small portions of mix-ins... We thought both of our shakes, Hot Fudge and Strawberry Cheesecake, respectively, were simply Vanilla shakes... A few mix-ins were at the bottom of our cups. Waited over 25 minutes for our order, once we managed to get their attention... Patio order taking screens were both broken. One facing away from the building, indicated after pushing a button that we needed to wait for service. However, after waiting over 10 minutes another customer let us know that side was broken.... The other facing the building, was unlit, but the intercom worked... The credit card payment slot did not... Apparently, this had been the case for quite some time. Far above the control of their hapless staff, working on the evening of July 4th. We won't be back.