Subway
Sandwich · Indio
Sobre Subway
Located in Indio, Subway offers a welcoming, casual counter-serve environment perfect for both quick meals and relaxed conversations. Known for its friendly staff who go out of their way to ensure every guest feels valued, this local favorite specializes in fresh build-your-own sandwiches and salads...
Located in Indio, Subway offers a welcoming, casual counter-serve environment perfect for both quick meals and relaxed conversations. Known for its friendly staff who go out of their way to ensure every guest feels valued, this local favorite specializes in fresh build-your-own sandwiches and salads with plenty of health-conscious choices. The atmosphere strikes a balance between efficiency and comfort, accommodating solo diners and groups alike. While the team strives diligently to get orders right, they remain approachable even during busy shifts or closing hours. With accessible entrances and seating, plus options for takeout and dine-in service, it stands as a reliable spot for delicious comfort food delivered with a genuine smile.
Qué dicen los clientes de Subway
Customer service is a mixed bag, with some praising employees like Gabby, Angeles, and Karla for being friendly and efficient. However, many report issues with rude or unhelpful staff, incorrect orders, and cleanliness concerns. Price and ingredient freshness are also concerns.
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Tip: Be sure to check your order carefully before leaving, as several customers reported issues with incorrect items or missing ingredients. Consider ordering protein only if you don't eat much bread.
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Opiniones de Subway Indio
Great experience, Great atmosphere and Amazing costumer services with a great smile! We were driving to a short trip from phoenix az to San Dimas California and went twice to this store, Angeles and Karla are Amazing! Keep up the good work!
The Bestie Ash & I stoped and grabbed Lunch here . Had our separate meal . For sure , it’s a quite place to actually conduct a conversation. Staff is pretty chill , I complemented a few times the girls Nails 💅🏽 They always keep everything clean especially their hands 🙌🏽 and there’s no issues other than People , hardly Dine in as they should 😬.
The Subway on Jackson Street has great customer service. Gabby is the one that helped me and she was so friendly considering it was close to their closing time. She made it enjoyable that evening and she hooked my sandwich up. It's also really clean inside.
Amazing customer service! Ladies were so sweet and polite.
Amazing customer service! Ladies were so sweet and polite.
Great experience, Great atmosphere and Amazing costumer services with a great smile! We were driving to a short trip from phoenix az to San Dimas California and went twice to this store, Angeles and Karla are Amazing! Keep up the good work!
The Bestie Ash & I stoped and grabbed Lunch here . Had our separate meal . For sure , it’s a quite place to actually conduct a conversation. Staff is pretty chill , I complemented a few times the girls Nails 💅🏽 They always keep everything clean especially their hands 🙌🏽 and there’s no issues other than People , hardly Dine in as they should 😬.
The Subway on Jackson Street has great customer service. Gabby is the one that helped me and she was so friendly considering it was close to their closing time. She made it enjoyable that evening and she hooked my sandwich up. It's also really clean inside.
Food was delicious, however it took a few tries to get my order correct, I asked for to go and they gave it to me for dine in, i appreciate them trying to get my order correct ,but I had to repeat myself alot
Food was delicious, however it took a few tries to get my order correct, I asked for to go and they gave it to me for dine in, i appreciate them trying to get my order correct ,but I had to repeat myself alot
I have many medical issues, don't eat much bread, so orders are usually protein only. Today staff didn't want to serve me because store was out of cups. Staff was certain she could not use anything else to put order in. She certainly is not a "problem solver" which is so important in the business world.
I have many medical issues, don't eat much bread, so orders are usually protein only. Today staff didn't want to serve me because store was out of cups. Staff was certain she could not use anything else to put order in. She certainly is not a "problem solver" which is so important in the business world.
As I walked in I asked for a Steak & Cheese melt with beacon added in it. Then the employees asked me that its not allowed to add anything other than what it have. I tild them that I had gotten the Steak & Cheese melt with beacon some other times. Then a rude female employer told me that when did I ever got that & who was it that did my order. I responded back that it was 2 months ago and that I don't remember the person who took my order. She was being disrespectful and not letting get what I wanted while the other guy who was taking my order was going to let me. Her tone was very rude and I didn't like it at all. And I actually thought that it was my choice to get whatever I want but I guess that doesn't work like that. So they ended up giving it to me as a regular sandwich. Was not satisfied at all.
The sandwich wasn't terrible but the service was so bad. There was one woman making 3 sandwiches all by herself while 3 other employees were walking around. Finally another woman came from the back with the WORST attitude. She asked "What do you want" as I started saying my order, she turns around to do something else mid sentence so I had to repeat my order. She did that 2 times during my order. She starts putting the the meat on my sandwich and with the left over meats she starts aggressively throwing the left over meats back into the bin. I asked for avocado and she gave me not even a quarter of the avocado and then chucks it back into the bin and misses. I paid 2 bucks for less than a quarter of an avocado. I'll go back to this subway as long as she isn't the person helping.
The sandwich wasn't terrible but the service was so bad. There was one woman making 3 sandwiches all by herself while 3 other employees were walking around. Finally another woman came from the back with the WORST attitude. She asked "What do you want" as I started saying my order, she turns around to do something else mid sentence so I had to repeat my order. She did that 2 times during my order. She starts putting the the meat on my sandwich and with the left over meats she starts aggressively throwing the left over meats back into the bin. I asked for avocado and she gave me not even a quarter of the avocado and then chucks it back into the bin and misses. I paid 2 bucks for less than a quarter of an avocado. I'll go back to this subway as long as she isn't the person helping.
As I walked in I asked for a Steak & Cheese melt with beacon added in it. Then the employees asked me that its not allowed to add anything other than what it have. I tild them that I had gotten the Steak & Cheese melt with beacon some other times. Then a rude female employer told me that when did I ever got that & who was it that did my order. I responded back that it was 2 months ago and that I don't remember the person who took my order. She was being disrespectful and not letting get what I wanted while the other guy who was taking my order was going to let me. Her tone was very rude and I didn't like it at all. And I actually thought that it was my choice to get whatever I want but I guess that doesn't work like that. So they ended up giving it to me as a regular sandwich. Was not satisfied at all.
I just can't with you anymore Subway. $20 for a turkey bacon sub? Why? No drink. No chips, just a sandwich. I'll make my own sandwiches from now on. This price gouging is out of hand.
I just can't with you anymore Subway. $20 for a turkey bacon sub? Why? No drink. No chips, just a sandwich. I'll make my own sandwiches from now on. This price gouging is out of hand.
I tried to go in at 7:20. I thought they opened earlier …so I waited in the car until 7:36. Then, tried again and the door was locked. I pointed to the hours and the lady looked up from her phone and continued to ignore me . She could’ve said they changed their hours or acknowledged me. Please update your signage if you decide to hire an employee who does not have customer service skills or courtesy to communicate.
Flies in the food and they were still serving people. We left after a wait and then saw the flies all over the food 🤢 The worker just kept serving... Terrible customer service too, one person serving when there's clearly a need for more and other workers in back never came out , no one even apologized for the wait. We left. This place was our go to when driving to or from California for a bite, nice, clean, great service. Now it's clearly gone downhill.
This subway was one of my favorites previously, but lately, the bread has been burned (not edible), the veggies are dried out and not fresh, and every time I have gone in the last 6 months, they have not had any soup made. Lack of staff is what it appears but where’s management to help? Every time we go in there’s only one employee trying to do everything in this location. They work so hard and try so hard but can’t keep up with the busy location. So disappointed that the last time my husband brought me a sandwich home (after I had surgery and couldn’t go myself) the bread was so burnt I refused to eat it and just threw it away. Do better Subway, management is terrible, and corporate should really get involved to turn this place around.
Had to request the teenager working the register to change gloves after helping the lady in front of me prior to touching my food to add veggies. Absolutely disgusting. Food safety and cleanliness should be #1 priority but obviously it is not to the manager of this store who obviously doesn’t promote that to their young work force. Again absolutely disgusting.
THE WORKERS ARE AMAZING !!! but the BOSS/OWNER needs to learn how to treat his employees. I was so upset from the moment I walked in until I left. His employees were simply trying to do their job and he was yelling at them in front of customers making US customers uncomfortable. I will not be returning to support this man and I hope his employees find a job where they’re appreciated. They looked extremely anxious and stressed . I go to this store often on my lunch and they have never given me bad service they are amazing this man came in for one day blaming his mistakes on them. He talks to them as if they were incompetent and yet they run that store efficiently without him everyday I did not ever have a issue with them until he was there . Corporate needs to get involved ASAP. All he did was get in the way while he complained and slow them down. This is ridiculous he should not be anyone’s boss he has no people skills . His attitude just shows he does not care about his employees or customers and yet the reason he has a business is because of us the community he should learn to appreciate that.
The owner told the workers “dont be taking extra time to help customers, because you have better things to do” little did he know that extra customer service is what was keeping a regular client a regular client. Plus the Restraunt floors are always filthy this place needs a new owner, or new management with Good customer service but with Great management skills. I wont be back thats for sure 👎
Worst subway I've ever been to. The food there is okay but the customer service is the worst!!!!!! I was on a 3 hour trip so I decided to stop by the nearest subway and I found this place. It was around 9:30 and there was barely any people there. So we ordered to this young woman in there and as we were asking for things in the subway she started throwing them in there! I mean what did the food do wrong? And then without any inside wrap she just wrapped it with that outside thin paper. So when I opened it, the subway was leaking threw and it was a mess!! Not a place I would ever go again!:(
Ingredients look old and are mixed in the boxes, if you have any food allergies - beware!!! I asked for tomatoes and she picked up the grossest ones and put them on my sandwich. I hate being picky about food but these were nasty so I apologized and asked if I could get different tomatoes expecting her to throw them in the trash (where they probably should have been)… she took them off of my sandwich and put them back in the bin, after they had already been on my sandwich??? Owner needs to get their employees in check 🤮 I’ve worked at a chain sandwich shop that rhymes with Timmy Tom’s and they’d never let something like that fly. Then she put less than half the amount of avocado on, which as an extra cost is pretty lame. Not sure how this place has ever received more than 1 star.
Sunday morning , just got my usual after gym. Older Latina, whose said she was manager, was in a very bad mood. Charged me $2.00 over the listed price on wall. She was not happy when I pointed out the mistake. A manager should know her prices. Will go else where if she is there again.
Our 2 sandwiches were not made according to our digital order. We were missing extra lettuce on both and extra mayo on one of them. The ingredients were scarce altogether. Now that the meats are thinly sliced I received the same amount as I used to, so they looked so measly. For almost 20 dollars for 2 footlongs this was a big letdown.
They where rude yelling at the people in front of me and me i don’t even mean to sound rude but I’m telling it how it is if i go to a subway I’m never going back there again
I tried to go in at 7:20. I thought they opened earlier …so I waited in the car until 7:36. Then, tried again and the door was locked. I pointed to the hours and the lady looked up from her phone and continued to ignore me . She could’ve said they changed their hours or acknowledged me. Please update your signage if you decide to hire an employee who does not have customer service skills or courtesy to communicate.
Flies in the food and they were still serving people. We left after a wait and then saw the flies all over the food 🤢 The worker just kept serving... Terrible customer service too, one person serving when there's clearly a need for more and other workers in back never came out , no one even apologized for the wait. We left. This place was our go to when driving to or from California for a bite, nice, clean, great service. Now it's clearly gone downhill.
This subway was one of my favorites previously, but lately, the bread has been burned (not edible), the veggies are dried out and not fresh, and every time I have gone in the last 6 months, they have not had any soup made. Lack of staff is what it appears but where’s management to help? Every time we go in there’s only one employee trying to do everything in this location. They work so hard and try so hard but can’t keep up with the busy location. So disappointed that the last time my husband brought me a sandwich home (after I had surgery and couldn’t go myself) the bread was so burnt I refused to eat it and just threw it away. Do better Subway, management is terrible, and corporate should really get involved to turn this place around.
Had to request the teenager working the register to change gloves after helping the lady in front of me prior to touching my food to add veggies. Absolutely disgusting. Food safety and cleanliness should be #1 priority but obviously it is not to the manager of this store who obviously doesn’t promote that to their young work force. Again absolutely disgusting.
THE WORKERS ARE AMAZING !!! but the BOSS/OWNER needs to learn how to treat his employees. I was so upset from the moment I walked in until I left. His employees were simply trying to do their job and he was yelling at them in front of customers making US customers uncomfortable. I will not be returning to support this man and I hope his employees find a job where they’re appreciated. They looked extremely anxious and stressed . I go to this store often on my lunch and they have never given me bad service they are amazing this man came in for one day blaming his mistakes on them. He talks to them as if they were incompetent and yet they run that store efficiently without him everyday I did not ever have a issue with them until he was there . Corporate needs to get involved ASAP. All he did was get in the way while he complained and slow them down. This is ridiculous he should not be anyone’s boss he has no people skills . His attitude just shows he does not care about his employees or customers and yet the reason he has a business is because of us the community he should learn to appreciate that.
The owner told the workers “dont be taking extra time to help customers, because you have better things to do” little did he know that extra customer service is what was keeping a regular client a regular client. Plus the Restraunt floors are always filthy this place needs a new owner, or new management with Good customer service but with Great management skills. I wont be back thats for sure 👎
Ingredients look old and are mixed in the boxes, if you have any food allergies - beware!!! I asked for tomatoes and she picked up the grossest ones and put them on my sandwich. I hate being picky about food but these were nasty so I apologized and asked if I could get different tomatoes expecting her to throw them in the trash (where they probably should have been)… she took them off of my sandwich and put them back in the bin, after they had already been on my sandwich??? Owner needs to get their employees in check 🤮 I’ve worked at a chain sandwich shop that rhymes with Timmy Tom’s and they’d never let something like that fly. Then she put less than half the amount of avocado on, which as an extra cost is pretty lame. Not sure how this place has ever received more than 1 star.
Our 2 sandwiches were not made according to our digital order. We were missing extra lettuce on both and extra mayo on one of them. The ingredients were scarce altogether. Now that the meats are thinly sliced I received the same amount as I used to, so they looked so measly. For almost 20 dollars for 2 footlongs this was a big letdown.
First time visit and the last time. Like the comment below. The food is ok, but the customer service sucks. There was young kid, Adrian, who needs to learn manners. He prepared a tuna flatbread and proceeded to make my sandwich with the same gloves. I asked him nicely to change his gloves, but he began arguing with me. He needs to be taught manners, plain and simple. It's disturbing that Subway is now hiring the layed off employees from the circus, that couldn't fill the ballons properly.
Worst subway I've ever been to. The food there is okay but the customer service is the worst!!!!!! I was on a 3 hour trip so I decided to stop by the nearest subway and I found this place. It was around 9:30 and there was barely any people there. So we ordered to this young woman in there and as we were asking for things in the subway she started throwing them in there! I mean what did the food do wrong? And then without any inside wrap she just wrapped it with that outside thin paper. So when I opened it, the subway was leaking threw and it was a mess!! Not a place I would ever go again!:(
Sunday morning , just got my usual after gym. Older Latina, whose said she was manager, was in a very bad mood. Charged me $2.00 over the listed price on wall. She was not happy when I pointed out the mistake. A manager should know her prices. Will go else where if she is there again.
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42250-C Jackson St Suite 105, Indio, CA 92203
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42250-C Jackson St Suite 105, Indio, CA 92203
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park in Riverside County, California, United States of America
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