IHOP

Name: IHOP
Address: 1740 S College St, Auburn, AL 36832, Martinez, CA, 36832, US
Telephone: +13344668961
Price range: €€
Rating: 3.7

Breakfast, pancake · Martinez

3.7 · 806 reseñas Google

IHOP

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Yelp 2.5 (3)

Sobre IHOP

En IHOP Martínez, te damos la bienvenida a un espacio donde disfrutar de los clásicos del desayuno americano y mucho más. Nuestras deliciosas tortitas y sabrosas hamburguesas, acompañadas de patatas fritas y batidos cremosos, son perfectas para cualquier momento del día. Ven a compartir momentos esp...

Qué dicen los clientes de IHOP

Customer experiences are mixed. Some praise the friendly and funny staff, quick service, and fresh food. However, many report issues with incorrect orders, rude employees (especially at the drive-thru), and slow service, particularly with mobile orders.

Platos populares

cheeseburgers (3) whoppers bbq brisket burger fries

Ideal para

Comida rápida

Tip: If ordering, double-check your order at the window, especially for drive-thru and mobile orders, as accuracy can be an issue.

Servicios

📶 WiFi 🅿️ Parking 🚗 Delivery ♿ Accesible 🌅 Desayuno 🍽️ Almuerzo 🌙 Cena ☕ Café

🎯 Casual 👨‍👩‍👧 Familiar 👥 Grupos

Preguntas frecuentes sobre IHOP

IHOP está ubicado en 1740 S College St, Auburn, AL 36832, Martinez.

IHOP ofrece cocina breakfast;pancake.

IHOP tiene horario de atención. Consulta los horarios actualizados en su perfil.

IHOP ofrece los siguientes servicios: comer en el local, para llevar, entrega a domicilio.

Los platos más recomendados en IHOP según las opiniones de clientes son: cheeseburgers, whoppers, bbq brisket burger, fries.

IHOP es ideal para comer rápido.

If ordering, double-check your order at the window, especially for drive-thru and mobile orders, as accuracy can be an issue.

806

Reseñas

Opiniones de IHOP Martinez

3.7

806

5★

41%

4★

25%

3★

15%

2★

1★

16%

Reseñas (22)

Toni Michelle

Very clean establishment!!! Staff was friendly. Food was actually decent.

Kevin Pate

This is a great place to take your kids to grab some food and play on the playground! Jamie was especially great. Of course doing your job is just that but she went above and beyond! She was ringing up orders, cleaning the playground (which I don’t see much), and helping answer questions all while having a GREAT attitude! Thanks Jamie! You need a raise!

Katherine Griffin

Clean place and the service and food are good BUT THE MUSIC IS TOOOOOOO LOUD! and there is nothing they can do about it. Edited to add they adjusted music and it was so much better!!!

Heather Moore

This burger king is the nicest burger king i’ve ever been too!! the workers are always so nice and funny. my food is always correct, hot, and fresh. please never update the inside, it’s so vintage i love the old burger king!!!!

star별

This place has a playground! I recommend toddlers (3-year-olds) and older kids to come and play! It looks a little dangerous for children under the age of three to come and play. But for babies over the age of three, this is probably the best place to eat and play! For the children who play loudly, playground spaces and non-playground spaces are divided for those who want a quiet place! For the food, I ordered a whopper burger meal and a spicy crispy wrap meal! It was really tasty 😄

Roberta Jackson

I've gone to this location a few times. For the most part I've been satisfied, nothing to rave about. On this occasion my husband orders my double cheese burger with extra pickles meal with bottle water. Straight forward, nothing major. 🤔 He repeated the order several times over the speaker. We pulled up to the window, the money was taken by someone who needs to work on her customer service skills. Seconds later the water bottle was given with no comments. We could see workers standing around through the window (we were the only customers there at the drive thru, don't know about the inside.) Between 5-6 minutes took place with no contact with any employees about what was going on. Finally the bag of food was just handed out of the window to my husband and employee walked off. Wow! I touched the bottom of the bag one side felt "warm" not "hot" the other side felt "even cooler". I opened the bag up the fries were warm.... I opened the burger wrapper and the bread was not even room temperature. When I opened up the sandwich I had only 2 pickles! I didn't even get extra and they charged me .30 cents for nothing!! I bit into the sandwich and the meat was dry and medium warm. Is this what we were waiting on? Make it make sense... Needless to say, I won't be going back for a long time if ever....

Mckinley Weldon

Mobile ordered a couple cheeseburgers and 2 whoppers and the lady at the window said "I could beat you for this big order." Initially, I took it as a joke, but she made it very clear that she was not joking. The order wasn't that big.

Joshua East

I visited this Burger King for breakfast this morning and unfortunately had a disappointing experience. I pulled into the right lane while another car was ordering in the left lane. After they finished and drove forward, I waited a couple of minutes before saying “Hello” at the speaker box. When an employee finally responded, her tone sounded irritated right away. I began placing my order (three-piece French toast sticks, small fry, and a Whopper Jr. with cheese), but before I could finish she cut me off and said, “You know all that’s got to cook, right? You’re gonna have to wait.” I told her that was fine. Then I asked, just to confirm, if she got the cheese on the Whopper Jr., and she replied, “No, I’ll go back and add it.” Immediately after that she said, “Last window.” When I drove around, she opened the window without greeting me. I handed her my phone to tap pay, and she again spoke abruptly, telling me to “pull up to the black fence; we’ll bring it out.” I waited nearly 10 minutes for my food while several cars behind me eventually left the line. I used to work at Burger King years ago, and I rarely remember anything taking that long unless it was chicken. To give credit where it’s due: the food itself was fresh and tasted good. I normally don’t leave bad reviews over minor issues or wait times. However, rude behavior is never acceptable, and the overall tone of the interaction made the experience unpleasant. The name on my receipt was Doris, so I assume that was the employee. I hope management can take this as constructive feedback, because I’ve always enjoyed Burger King and would like to continue being a customer, just with better service in the future.

KeVLaRQuipS

Extra rude at the drive thru this morning... Not the lady taking payments at the first window... She was super friendly and professional.... But the young lady taking orders at the speaker and working the 2nd window I can't say the same for.... Cutting me off to say "anything else?" 7 times before you finish a sentence is ridiculous.... And then complete silence at the window ....and just ignored my request for lite ice in my sweet tea that I asked for very politely... Didn't ring it up that way or make it that way... I guess she was too busy asking the next customer "anything else?"... Do better

Jenn Jankiewicz

3rd visit thru the drive thru in recent months and my order was incorrect again. Took it back inside and they gave me my "correct" order which was still wrong. But they were friendly and fast 😁

Jay Mills (Jaye Coupe)

Ridiculous. A bunch if employees AND a manager standing around could not put two cheeseburgers in a bag for mobile pick up. Then they sat and had to figure out how to prioritize ONE drive through order and 2 mobile orders after at least 15 minutes. They refuse to hire a decent manager and have kids in there who can't get simple tasks done like fries. Ridiculous. PUT THE FRIES IN THE BAG AND GO!

Diana

Went in the drive thru and they got most of my order right they forgot two sandwiches but the main reason I’m rating so low is the attitude of the employees telling me to call ahead for 7 orders many places don’t take call orders or don’t answer at all I don’t have the time to sit there and call ahead

Steven Friloux

Writing as Ive been sitting in the drive thru for 25 minutes in the middle of the day waiting for my mobile order of ONE plain cheeseburger. If you really want BK it’s probably faster to drive to another location in Opelika than eat here.

Vakiera

Employee was making sandwiches with one glove on. I wouldn’t mind if she wasn’t using her hand without the glove however that wasn’t the case. Inform the manager on front counter that I will not be placing an order unless the employee put gloves on both hands. The other employee made my sandwich. I usually don’t have a problem with this Burger King. Please be aware customers can see you making their food. Keep gloves on at all times!

dustyn monday

Says business updated hours 7 days ago. Open til midnight Fridays. Came through at 11:04pm on friday and was told sorry were closed.

Ella

I had a very unprofessional and frustrating experience at this Burger King location tonight. I accepted an Uber Eats order at 11:00 PM and arrived at the restaurant at approximately 11:11 PM. Online, this location is listed as being open until 12:00 AM, so I expected to be able to complete the pickup. Especially because it’s the weekend and fast food restaurants are typically open a bit later. When I arrived, sitting in the drive thru, employees, including the manager were loudly yelling to everyone in the drive-thru, myself included, that the store was closed. I asked the manager specifically if they had made an Uber Eats order, and she said rudely no. I found this strange because the order had already been placed through the app more than 10 minutes earlier, and it should have been prepared. Since Uber Eats requires proof that a restaurant is closed in order to cancel an order, I pulled up to the window to take a picture for documentation. The manager, I assume (African American, wearing glasses) came to the window waving her hand dismissively, telling me to go. I politely explained that I needed to take a picture to show Uber Eats the store was closed. Instead of cooperating, she told me it didn’t matter because the time is not on the drive thru window, and I let her know Uber Eats still needs to see the store is closed someway so I still need to take a picture of the window, she laughed, and then closed the window. This type of behavior is extremely unprofessional. As a delivery driver, I rely on accurate hours and respectful communication in order to do my job and serve customers. Closing early and being rude about it, refusing to acknowledge confirmed orders, and treating drivers in a dismissive way is unacceptable. I really hope cooperation takes a look into this and change how things are being operated here. August 23, 2025 at 11:11PM

Kimberly Burger

We ordered online, but when we went to pick it up the woman at the counter was extremely rude to us. It was 8:45pm. My partner stood in line and I went to take a seat to wait. Before I could even sit down I was being told the dining room was closed and they were drive thru only. I said okay, I didn't know. She told us that we could still order, but I told her we already did. We'd go through the drive thru, thank you. I don't know what she thought I meant by that, but her response was a scoffed "Yea, whatever!" We turned back to her in surprise. I repeated that we had already ordered. She immediately changed her tone. I have been the manager of a restaurant. Even if we hadn't already ordered, you don't treat customers like that no matter how stressed out you are. Please rethink your career!

Jenna Lawlor

I ordered the new bbq brisket burger and it was super disappointing. No brisket, no tomato, no cheese, barely any crispy onions.

Lissa Bryant

Came through the drive through approximately 6:25pm on 7/25 and one of the employees was vaping inside. Absolutely foul!

Zappo Zappo

Slow. Very slow and fries cold by the time you get your food. Drive thru doesn't know how to switch to the outside lane? Left after 3 cars in the other lane ordered and taking order for the next.

jose briceño

Worst Burger King ever. People are the most rudest they can be since you arrive. Worst customer service ever! She even told me to go next time to McDonald’s! I wish i could give 0 stars to this place, food is cold and they don’t treat you as you deserve. Never come here. Large fries are small fries lol.

Mina Choi

Never do mobile order!!!!!! All Services were terrible, and I can tell it was the worst BurgerKing service experience ever! Even the manager, Angela, told me if someone took my food I had ordered, that was my fault. She said the mobile stuffs are not their business, so they can’t take care of my issue. She also picked at everything I said and blamed me why I did online order and sat and waited at play-ground. The worst explanation was they can’t check the name of the order. If the food for Angela is on pick-up station and they call the name, they give it any one of Angelas. If wrong, another Angela picked the food, it is not their problem or mistake. The manager said that was my problem or mistake! What a ridiculous situation. It was not the first time I complained that I did not receive the food. It also happened when I had ordered the food in person, too. Is it the online order? I don’t think so. I strongly want to say their service is not professional. Bad. Worst. I am not easily upset, but I should share this bad experience with other customers for their service correction and improvement.