Neapolitan Pizzeria
Pizza · Naples
Sobre Neapolitan Pizzeria
En Neapolitan Pizzeria, te traemos un pedacito de Nápoles a tu mesa con nuestras auténticas pizzas italianas, deliciosos bocadillos y refrescantes helados. Aunque nuestro ambiente es sencillo, la calidad y el sabor de nuestros productos hablan por sí solos. ¡Perfecto para llevar y disfrutar del auté...
En Neapolitan Pizzeria, te traemos un pedacito de Nápoles a tu mesa con nuestras auténticas pizzas italianas, deliciosos bocadillos y refrescantes helados. Aunque nuestro ambiente es sencillo, la calidad y el sabor de nuestros productos hablan por sí solos. ¡Perfecto para llevar y disfrutar del auténtico sabor italiano en casa!
Qué dicen los clientes de Neapolitan Pizzeria
Neapolitan Pizzeria is praised for its delicious, NY-style pizza with crispy crust and balanced sauce. Many customers highlight the friendly owners and quick service. Some find it pricey and mention issues with cleanliness, inconsistent service, and uncomfortable seating.
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Tip: Order online for takeout or delivery to avoid potential seating issues and enjoy the pizza at your preferred location.
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Preguntas frecuentes sobre Neapolitan Pizzeria
Opiniones de Neapolitan Pizzeria Naples
Stopped at Napoli on our way back to Miami from a long day on Naples beach. We had the cheese pizza special. Although it was just a cheese pizza it was the best pizza we had in our life. Napoli will be our new lunch spot in Naples.
We stay in Diamond Resorts for one week , yesterday we ordered a XL 18” Chess Pizza and Buffalo Wings for dinner. I tell you what, It is amazing home made food ! when I checked the box , I saw the name Napoli Since 1982. Haha , same my age . Hey guys , please support the family business, it is easy way we can do and we can enjoy the best meal in town!
Was a lovely evening with my wife roaming around downtown, my wife was hangry, very hangry. So after all said and done we make our way to the city dock and stop in for a couple of slices and a coke. Good service, and even better food
Delicious pizza. Amazing ziti pasta with marinara and cheesesteak sandwich. The staff really helpful and the food was ready to eat fast. We love this place. 😊
Awesome Classic Italian spot down near the Dock Restaurant..Slices anyway you want them, Pasta dishes, Lasagna, Stuffed Shells, everything is delicious and the staff is very friendly and accommodating. Some of the best Pizza made in Naples..Word!
Easy ordering, pick-up and free delivery. Always consistently cooked. Small eat-in area, only feet away from the Naples City Dock. New York style pizza, nice guys behind counter. Tasty gelato too.
We tried Napoli on the Bay for the first time tonight. The pizza was perfect and the Italian sub was delicious. The restaurant clean an inviting. We will be returning! Good job!
Great subs! They use Boar’s head ingredients and make very fresh tasting subs! I would highly recommend stopping by for lunch!
Nice place been coming here for years. Great people that own the place and work here. Get the extra large pie! They also gave beer and of course soda. Very clean and they have an open kitchen.. Definitely come here if you want the best pizza in Naples. Right next to the city dock. After eating you can window shop the art galleries or go for a walk on the Naples City Dock or take a short drive to the pier. -local resident-Johnny
Truly one of the best! They've survived multiple storms including Ian. They're open & the pizza's fantastic. Go & get multiple different slices to help discover your fave! 😌🙌
This is some REALLY GOOD pizza!!! We got a large classic, it was cooked just right, toppings were plentiful, good sauce. Got a couple of ice cream cones and walked the docks while we waited on the pizza to get made. Friendly staff, good food, reasonable prices. Yum!!
Seriously the best pizza to be had outside of NYC. I especially recommend getting a slice (ask for it to be heated a little extra for best crust), skip the box and opt for a paper plate, take your pizza and amble through the city dock while you munch on your slice.
We had their white pizza delivered to our room at The Lemontree hotel. The people at the hotel suggested them. They were right. Great pizza! Quick delivery and on time of what was quoted. Will order again.
Best pizza that I have ever had! We were visiting the area and we loved the pizza so much that we returned to get a couple to take home with us. Highly recommended this little place.
On tiamiami trailnorth us 41 north 720 best location best pizza kindest service top location
I eat pizza often. I enjoyed this pizza more than any other that I've ever had. Also, the Stromboli is delicious. The gravy is a must - I'm told it's an old recipe handed down from generations past
I love this pizza! This is my first time here but I definitely will come back! I ordered Margarita with ham and ricotta cheese and I really like it! The small one it’s really big actually 😁
One of our favorites. We love to stop in to buy a slice or two, and also get delivery to have pizza poolside. Large slices, great flavor, great service.
Napoli makes a delicious pizza pie! Always hot and fresh when we receive :) love to support the local business. Thank you for being available for delivery also ! Huge perk!!
All I can say is I feel like I just had the best pizza of my life! I actually don’t eat pizza because I’m sensitive to gluten and feel awful afterwards but but not with this pizza! It’s filling but I actually feel good after eating this! So fresh and authentic! Thank you for producing a pie with top quality ingredients!
I love this place. Delicious pizza to grab and eat before jumping on the catamaran. Very friendly people behind the counter seem like they take pride in their business. Not fancy, but they don’t claim to be. Great for a quick lunch or mid-afternoon snack if you happen to be in the area (going to/getting back from a cruise).
Whether you are looking for a slice, a whole pie, or a Stromboli, it's always fresh and tasty. I get the pepperoni Stromboli, and I love it. They have plenty of locations, and they are all the same.
The food is great in the service was excellent
The best White Pizza with broccoli or spinach, your choice. Excellent taste and we usually carry out, yet fun to eat at the restaurant for something different. It's our Sunday night every week dinner!
Great Pizza place! I'm from NY so I'm stereotypically super critical of out of State pizza lol but this place was the bomb! Also staff is friendly, indoor and outdoor seating, and awesome view by the water with beautiful weather year round to top it off. Overall wavy place to go.
I ordered the trio it came with stuffed shells manicotti and lasagna by far one of the best trios I've ever tasted the lasagna is amazing the flavor is on point very well seasoned thank you so much. Ordered a barbecue chicken pizza from here as well amazing if I could give a six star rating I would
If you're looking for affordable lunch or dinner near the pier check out Napoli on the Bay. I've eaten here several times I really enjoy their pizza. Today we went in for lunch, the service was great and the food was amazing! I had the chicken parmesan sandwich and it was just like homemade. The parking here can be a little tough especially in season so I highly recommend delivery.
Old fashion thin pizza. The best in Naples. Great lunch special and very nice personal.
This Napoli on the Bay restaurant is located in Crayton Cove adjacent to the Naples City Dock. If you like going back to the 1960s old Naples, don't miss this excellent pizza place. Inside and sidewalk seating available. You probably come for the pizza but they have a complete Italian menu that Napoli is known for. Good food, informal atmosphere and positive happy staff. Pick your own soft drink or beer out of the refrigerator when you walk in, or get a fountain drink. After you eat, walk over to the city dock to see a bevy of beautiful boats of all sizes.
Ordered a 12” meats lover and it was absolutely delicious. The crust was fresh and it had the perfect amount of toppings. The owners were friendly and the atmosphere was great. Will definitely come back!
I have loved this pizza for years. I can't wait for their 3rd street South location to open. Ordered delivery today from this location and was very happy with the pizza as always.
Great Pizza for an amazing price! As a tourist I’m always looking amazing food at a reasonable price! It’s definitely the place to go for an amazing pizza! Plus the location near the water adds an amazing view with a cool breeze from the water.
Tasty pizza spot. They sell whole pizzas 12" up to XL 18". The supreme and cheese pizzas were quite good and the thin crust had a nice crunch. They also sell pizza by the slice. Outdoor seating is limited at 5 tables, but there are a dozen tables inside along with a counter. There are fountain and bottled drinks, as well as bottled beers. They also have ice cream if you'd like a sweet treat after your pie.
Great little pizza place. Our group ordered pizza, some sandwiches, and a salad. All loved the food. Good prices. Nice little dining area as well if you need a place to sit and escape the heat or rain while you eat.
Wonderful customer service. Fabulous pizza! We picked up a large order within 20 minutes. Very organized team! Thank you, we will be back!
Very good New York style pizza. The restaurant seemed clean and the staff answered all our questions. I loved seeing the pizza being hand tossed and it tasted so fresh. We just got a couple slices of pizza but they were amazing. Can’t wait to come back. Well done you guys!
Wow! We were looking for a great pizza place while visiting Naples. Living in Toronto, surrounded by great Napolitano pizza we weren’t expecting this… we are so happy! The kids loved the pizza. We loved the pizza. Great thin pizza. Crunchy but not too crunchy crust. Cooked well done. Just amazing!!
Placed a to go order after spending the day at the beach ordered a large cheese and their Sicilian pizza with some appetizers their chicken tenders were very delicious and crispy as well as the cheese pizza was a perfect crust thin however the Sicilian pizza was thicker but very delicious as well everything was great and the family enjoyed the food.
This is the closest pizza to NY pizza I've tasted since being down here over the last 4 years. I highly recommend and will certainly grab a pie even to go when I'm in the area.
We bought pizza delivery. Meat lovers with Mushrooms. Cost was.$33, a bit high, but pizza was fantastic! Highly recommend!
My review is only on their take out large cheese pizza. I’ve never actually eaten at their establishment, mostly ordered online and ordered for delivery for lunch at my job. I’m from North Jersey and this pizza brings me back home. It’s not too doughy, plenty of cheese and enough sauce. The service when picking up has been quick, not much interaction or friendliness. I’ve only been there around 4-5pm and it hasn’t been busy. Lots of parking nearby. I do notice that when placing an order online they charge a “service fee” of about $1.99 which doesn’t state what this fee is for.. Inside the establishment it has a few tables, pretty spacious and I believe they have a restroom and TV’s I haven’t tried their other locations because I’ve heard the pizza isn’t as good as this one, and I don’t want to be disappointed, I look forward to ordering take out again or might sit in the future..
As a Philly native, I’m incredibly picky about my pizza—it’s hard to impress me. But while on vacation in Florida, I stumbled upon this spot, and let me just say, it’s absolutely incredible. The crust was perfectly crispy yet light, the sauce was balanced with just the right amount of tang, and the toppings were super fresh. It’s rare to find pizza this good outside of Philly. The staff was also super friendly and made the experience even better. If you’re in the area, this place is a must-visit for any pizza lover!
**Napoli Pizzeria Cheese Pizza Review** From the moment I stepped into Napoli Pizzeria, the aroma of baked dough, melted cheese, and a rich tomato sauce wafted towards me, promising a delightful experience ahead. The ambiance was rustic yet cozy, with the murmur of satisfied customers filling the space. The star of the show was, of course, the cheese pizza. At first glance, its golden-brown crust, slightly charred at the edges, offered a visual hint of what was to come. The cheese glistened with just the right amount of grease, a testament to its richness and quality. When I took my first bite, the initial crunch of the crust transitioned into a soft, fluffy interior, providing the perfect base for the toppings. The cheese was a revelation. Silky, stretchy, and full of flavor, it melded perfectly with the tangy and robust tomato sauce beneath. Every bite was a harmonious blend of textures and tastes - from the crust's crisp exterior to its chewy inside, and the velvety layers of cheese paired with the zesty sauce. The seasoning was spot-on, neither too salty nor bland, letting the natural flavors of the ingredients shine. What also stood out at Napoli was the consistency in each slice. The distribution of cheese and sauce was even throughout, ensuring that every bite was as delicious as the last. In conclusion, Napoli Pizzeria's cheese pizza is an epitome of simplicity done right. It's a testament to the power of quality ingredients combined with expert craftsmanship. For those in search of an authentic and delectable cheese pizza experience, Napoli is the place to be. Rating: 9.5/10.
Stopped in for lunch today and each of us had a slice of this absolutely DELICIOUS pizza. Afterwards the 2 others I was with had some Edy's ice cream while I had another slice of heavenly pizza. Yum! Great service, great food!! Right next to the docks, where we stroll afterwards while we digest. My definite stop whenever I'm in Naples. By agentfrances. #ontothenext
Ordered pizza for delivery while on vacation. Good flavor on pizza, very light sauce and a little greasy. Great value for the huge pizza sizes. Would definitely order again
Great variety of pizzas and pasta dishes at reasonable prices. Enjoyed my spaghetti and meatballs! Nice outdoor tables although the restaurant and furnishings are ready to be updated.
We stopped in for pizza. We had the thin crust pizza with peppers, onions and pepperoni. It was terrific. The crust was crispy on the outside and soft on the inside. Will definitely be back for more of their great pizza.
This place amd Moravelas are the best pizza places in Naples. They nail the thin crispy N.Y. style crust. Sauce is solid. Just a bit more cheese and it would get 5 stars bit if I could give 4.9 I would have.
they have the best pizza around by far, the buffalo chicken stromboli is amazing as well. however the customer service is non existent. you may as well serve yourself. just always a line of customers standing around that nobody talks to.
First pizza since relocating. As close to a NY style pizza as it gets. The NYer in me asked if they served beef patties, but understood why they didn't. Conveniently took a nice scenic walk by the dock after. Will give the other locations a try.
Very good pizza, ordered online and picked up a large Napoli supreme.
Um yea...no. I guess it wasn't bad. All we had we some pizza. Maybe an unfair judgement since we ordered a few slices, not a fresh pie. I'll try it again, considering the menu was fully stocked. I ordered a chicken cutlet slice and a pepperoni Sicilian slice. Both were ok, the Sicilian had no crunch and the chicken slice was definitely reheated too much. I'll give it another shot for redemption. Great service and nice place though !
It is not even close to New York Pizza. But, it is better than they need to be. Good location and it is still a good Pizza. Not great , good. Almost, but not over price. People working there don't want to be there.
Good Pizza, too much crust, not enough sauce, veggies and cheese for my taste. Parking is limited and always a chance of luck. But it's nice to walk down the dock after you eat.
If you are getting take out, check the pizza before leaving, our pie was thrown in the box causing 3 of the slices to be folded over on each other and all the toppings were off of them just leacing the crust exposed. (It wasn't caused by the drive home, bk the pizza was secure in the car.)
Cashier was on the phone when taking our order subsequently, our order was wrong. These days I would hope that restaurants especially in Naples would not still be using styrofoam. With that said, the pizza is always amazing delicious!
Decent NY style pizza for dine in or take out. I recommend the pepperoni, cheese or veggie slices. I didn't care for the crumbled sausage topping, as it was pebble sized and lacked flavor.
I really wanted to like this place, cozy location and some of the reviews gave the pizza high marks. Unfortunately the pizza does not live up to the hype of some of the reviews. The pizza crust itself was hard leaving me wondering if it was frozen dough, the sauce has no taste, the cheese and basil were skimpy. We’ve had far better pizza at some of the restaurants on 5th and 3rd.
It was okay. A little dry, still a little cold, and certainly overpriced. We were unfortunately harassed by an alcoholic while eating, and then my sunglasses got struck by lightning completely ruining them and I had to consult my doctor with chest pain for several days, so we recommend sitting inside and staying away from the metal tables.
Be aware- they make you pay extra if you use a credit card! They don’t tell you that over the phone.
Their pizza looks great but just doesn't deliver. I will say that I have only ordered slices here and not a whole pizza out of the oven. But ordering one of their slices and eating it at room temperature or heated up again it just falls short of having a crispy crust even though it is very thin, or tasty cheese, or any sort of taste profile that makes you want to order another. The restaurant is clean, inviting, and the staff is very friendly. It just hasn't satisfied my taste for good pizza. I have not ordered any other items on the menu to this point.
Great pizza, no doubt, but take it to go because the low quality plastic chairs are like recliners because the backrests are so worn out, and the aluminum patio chairs are just as uncomfortable. A large white pizza with spinach and mushrooms and 1 Gatorade was $34, a bit on the pricey side. 1 unisex bathroom for the clients, and it wasn't the cleanest, but better than most. View out the front window is of a parking lot and us 41, and there are no bollards protecting the patrons from an unintentional drive-through if you know what I mean, so I picked a table in a corner and away from glass.
Poor food and the service was terrible,better stay hungry all day than eating in this pizza store
My family and I stopped here for a nice dinner before going to the ocean. The young man at the counter told us it would be a 15 minute wait. Awesome! We sat down, got our drinks, and time has ticked by. The store isnt busy. We are the only people sitting here and we were told again, it would be 3 more minutes. Another 15 passed and still no food. We have now been waiting for our pizza for 45 minutes. Staff is laughing and having a good time, eating ice cream out of the ice cream cooler, as we are waiting. Very sad for our first time in Florida.
BEWARE of ordering from this place on a food delivery app. They never confirmed my order. After the time that my order was supposed to be delivered, this establishment just canceled my order. Why would you be on a food delivery app and not complete orders. When I placed my order, there were still 3 hours before closing time. TERRIBLE!!!!
The girl behind counter was very condescending. Telling me I did not order a supreme pizza because she took the order. Both of my cousins heard me say “supreme”. I thought I was getting a pizza that they were working on with broccoli because she told me I ordered half cheese and half veggie. But I did not. I agreed to take the pizza that was being made and it was very plain, no broccoli and crust not done. Very sad how I was treated by the girl and that I didn’t get what I ordered. 😢
They took 40 min to serve a mediocre pizza
Third time I ordered from them for delivery with severe wait time . “Out for delivery “ for 40 minutes or so and I live nearby. As a result food is dried out. I believe they have their own delivery men, but clearly not enough of them. They need door dash badly for the other restaurants on the Slice app have no issues with delivery. The only reason my food arrived at all was because I reached to the Slice app customer service. Three strikes, you’re out, Napoli!
That star is for the nice delivery man who arrived promptly. The toppings were ok but the thick Sicilian crust was oily and tasteless rendering it barely edible. The regular pizza had so few toppings and little taste that the price was hardly justified. Prices are high for minimal quality in Olde Naples, so this one fits right in.
We've eaten there many times and the problem is that it is very inconsistent from time to time And the price is different every time for the same type of pizza. Last time we were there, the pizza came out with almost no cheese on it. We went to complain and they refuse to give us a second pizza for free to make up for the lousy pizza.
Horrible once again. Salad soaked in water and a cheesesteak with mushrooms and onions is inedible. Spicy! Did someone put red pepper on it? Called to complain and they blew me off. Too many other places to spend my $.
pizza was ordered w black olives on 1/2. came w green olives all over. I don.t like green olives. asked for sausage on 1/2 came w no sausage . crust was too thick and over cooked. if there is a next time. would need to order more topings, there wasn,t enough.
I just moved here from NYC 12/2023 I went out and stopped at the first Pizza I could I could find as I bought the 3 moving men lunch, I personally did not try the Pizza as it did not look appealing to me, and they was a Mexican making the Pizza, I am sure there are plenty of other choices?
Service very poor I ordered an ice cream the girl never say hello or look at me. She gave me a broken waffle cone and without asking she said I will put it in a cup because is broken. I had to ask her to give me another cone. We are talking of 7 dollars ice cream cone for such a poor service.
What a shame, this restaurant has amazing food, but absolutely terrible customer service. When ordering food online I have had to cancel orders because they were over 2 hours late. When I called and asked for updates it was "almost to my house",I live less than five miles away. I understand being understaffed but lying/not knowing an order is ridiculous. This has happened more than once. Sadly I won't be ordering pick up/delivery again, not worth the headache.
After numerous visits to Napoli on the Bay in the Crayton Cove neighborhood, today my visit turned out differently. I walked in to grab a slice of pizza and some ice cream. As I sat outside and ate my pizza I came across this COPPER FROM A BRUSH in my slice. I nearly hurt the inside of the top of my mouth and tongue. After realizing what had just been inside of my mouth, I walked back inside to speak to the owner. When I approached the cashier I had the slice of pizza inside the pizza box. When I approached the owner I told him I had found this slice of copper in my pizza. He then said " oh no you put that in the slice of pizza". He accused me of placing a piece of copper in a slice of pizza?!? He then yanked the pizza box out of my hands with my slice and immediately slammed it inside the trash can and began to grab me a new slice. He never offered to give me my money back or reimburse me. He then walked away and ignored me as he waited for the new slice to be ready. I was never disrespectful to him I clearly went back inside just to inform him that I didn't want anyone else to get injured from this issue. As he walked away I then grabbed the pizza box and the slice of pizza out of the trash and the wire to have my evidence and I walked out. I did file a complain to the Florida health department and they will move forward with this case. I received the worse customer service I've ever received for being nothing but a loyal customer. I recommend this pizza place to no one and I hope you visit another great pizzeria in Naples, Fl. The owner is a complete coward and is very disrespectful. Hope this review lets you know that you should treat your clientele better you damn Jerkoff.
Asked for it well done, instead they gave me pizza crust with pretty much soup in the middle, also the toppings were pretty much poured onto the pizza. To top it off, the cashier decided to serve the people who walked in behind me rather than serve me me pizza and get me on my way.
Have made two orders through doordash 1 on 10/22/2022 and 1 on 10/23/2022 both orders were canceled and when i called someone answered and hung the phone up on me. This is uncalled for and not how a business show be. Was hoping for good tasting food and instead i got disrespect from the bussiness. Dont waste your time on a place that doesnt care for its guest.
Ordered a large sausage and an antipasto salad. They made a mistake and forgot to make the antipasto salad. No problem. The people that ate the pizza said it was terrible. Couldn't even see any sausage. The salad was iceberg, one slice of ham, salami and pepperoni, red onion and three small black olives. No cheese, tomato, or pepperoncini. Won't be going back😪 such a shame. We used to go to mama Mia's once a week
Got charged 50 dollars for a large 1 topping pizza 2 2liters and an order of garlic bread. I got delivery but it was just a few block but the food was too greasy to enjoy and the garlic bread sucked. Makes it really hard to help small businesses lol will not come back
The worst food experience of our 2-week Florida trip. First they messed up our order. We asked them 5 times to get a pizza without cheese, and 20 minutes later we receive a pizza full of cheese. Then we wait another 20 minutes and the pizza we got was over cooked, it felt like eating sand from the beach. So many better pizzas in Naples, not to mention the service.
Been a customer for over 10 years…and they wanted me to prove it with a photo that the pizza dough was raw and stuck to the paper…so here it is..one slice after the other peeled the paper off the back and lost all the toppings… a wet soggy mess was thrown away one by one.. not even able to put in oven to salvage it.
I was here few days ago. The experience was terrible. Reasoon: -Stuff that does not want to help at all, and on top of that they were unpolite and rude at Napoli 1 location. -Pizza quality is not even close to the one nearby racetrack, at Collier-US41, Naploli 3 - The tables were dirty, when I aksed theme to clean, they just wipe it and talbes remain dirty. I couldn’t believe. THE REASON why I went to eat here at Napoli 1 is because I live in Crest and I go every week in Napoli 3. The Julio is great, kind and quality is 10 times better than here. Tables are clean and service is 10/10. -Napoli 1, the one close to 5th Ave needs to have some changes ASAP. Either supervisor is bad, either regional manager is not taking care of that place. This review is here to wake you up and put focus on Napoli 1. Check how everything is perfectly at Napoli 3 and have Julio to help with making Napoli 1 good as well. One thing is for sure, I am not eating at Napoli 1 anymore until you make some changes. Make Napoli 1 to look as Napoli 3 if not, then better close Napoli 1 because service and quality was terrible.
Completely disgusting and most disrespectful manager and staff I have ever encountered! I complained because I saw two roaches crawling on there wall in the back and told them I don’t want the pizza and to give me my money back! Absolutely disgusting. 🤢 I couldn’t even eat pizza for a while after that. That place needs to be shut down. Maybe soon because I called the health department on them. People should be careful of what might be under there toppings!! Nasty!!!!
I thought I ordered from Napoli, but it must have been Papa Murphy's, because the pizza arrived grossly undercooked. It was so bad that we threw it away. This place has always been inconsistent and prone to getting the order wrong. This was the end of my patience. I am done with them. Luigi's gets great reviews. I'll try them.
Worst customer service ever. Weren’t able to help me at all. I wasn’t even looking for a refund. Tried to pay extra tip for delivery and they still couldn’t do anything for me. On top of that manager Tony called and was rude and wouldn’t listen to my concern. Would not order from this place ever again.
So disappointing. You read previous reviews and yet nothing has changed. Food was ok. Upon entry, all tables dirty. Only 1 guest was waiting for his to-go order so no reason for them to be like that. We cleaned our table. Staff was busy on their phones. No customer service whatsoever. Bathrooms out of order. Customer after asked. Fountain drink machine out of order. No water. I couldn't believe, a bigger location, more staff and yet such a waste. Received our food and it was just set on table. No silverware, no napkins. No here's your order. Just here and staff went back to sit on stool and be on his phone. A lot more chatter between staff than acknowledgement of customers. I write this not out of petty or entitlement. It's out of contrast of other locations. I cleaned up our table. Group of 8 came in as we were leaving. Asked if they had to clean the tables. Staff did nothing, said nothing. We let them know, yes you have to if you decide to eat there. And good luck. Everything is terrible. Staff, cleanliness, service etc. I hope owners take a look now. It's a good location but losing lot of business if it keeps going like this.
Very disappointed in my recent visit. Fountain drinks spewing mold into drinks. Charging extra money for the smallest amount of ranch, ignorant staff. Will not be coming back.. P.S. hidden fees they will add onto your order..
They were spraying strong chemicals while we were dinning in with 2 kids. We got up and left immediately. Won't be back.
I ordered something on their online menu!! I dealt with a huge attitude from one girl that took my order and it was unacceptable! Instead of saying it’s not on our menu u anymore, she hung up. Not once, but twice. I had requested extra Alfredo sauce and there was none on the noodles I was given instead of pizza! Worst service ever! I’ve been in the industry for 25 years. This cut the cake! And here’s the extra sauce I requested on my pizza and gave it to me on noodles and told me they no longer make that pizza!
Napoli’s on the Bay used to be so good. Now this whole franchise is going down the drain. The lady on the phone was very rude to us and told us the wait time was 25 mins. We show up in 25 mins and we had to wait another 20. Then our pizza looks like this. Not to mention it was empty in there. So disappointing that one of the best pizzas in Naples is now the worst.
4 pm Saturday empty restaurant. Ordered pizza for $13 and gave $4 TIP. No thank you no smile no recognition at all. ONLY answer was it will take 25-30 min !! After I ordered I was watching the only two employees there on the phone and no one cared for least 10 min I just paid for pizza !!!!! Pizza rolled in the oven in 25 min! Staff back on the phone. I NEVER BE BACK. I LIVE HERE FOR 26 years and will not be coming here. If you want to try it here is suggestion. Make your appointment so staff has time for your between facebuk and insta. My pizza made it to the oven after 25 min - yes stretch dough red sauce and cheese is 25 min baking only 10 min ............
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720 Tamiami Trl N, Naples, FL 34102
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720 Tamiami Trl N, Naples, FL 34102
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