Jorge Sotres

I just remove one start because I expect to get some napkins and plates when I order 6 pizzas to go. Al the rest it’s a good place and the pizzas are really good.

+3

David Neff

Pizza was good. That’s all I’ve had here so I can’t speak for other food items. ***Update*** Business is closed. Being torn down to make way for a marina 🤷‍♂️

Marlon Anthony Falco

Um yea...no. I guess it wasn't bad. All we had we some pizza. Maybe an unfair judgement since we ordered a few slices, not a fresh pie. I'll try it again, considering the menu was fully stocked. I ordered a chicken cutlet slice and a pepperoni Sicilian slice. Both were ok, the Sicilian had no crunch and the chicken slice was definitely reheated too much. I'll give it another shot for redemption. Great service and nice place though !

Ciro Crespo

Great pizza, no doubt, but take it to go because the low quality plastic chairs are like recliners because the backrests are so worn out, and the aluminum patio chairs are just as uncomfortable. A large white pizza with spinach and mushrooms and 1 Gatorade was $34, a bit on the pricey side. 1 unisex bathroom for the clients, and it wasn't the cleanest, but better than most. View out the front window is of a parking lot and us 41, and there are no bollards protecting the patrons from an unintentional drive-through if you know what I mean, so I picked a table in a corner and away from glass.

Jany Hernandez

The worst tiramisu I've ever had. It was frozen and stale. It didn't even taste like tiramisu. The pizza wasn't bad, although the place didn't look very clean.

That star is for the nice delivery man who arrived promptly. The toppings were ok but the thick Sicilian crust was oily and tasteless rendering it barely edible. The regular pizza had so few toppings and little taste that the price was hardly justified. Prices are high for minimal quality in Olde Naples, so this one fits right in.

Worst customer service ever. Weren’t able to help me at all. I wasn’t even looking for a refund. Tried to pay extra tip for delivery and they still couldn’t do anything for me. On top of that manager Tony called and was rude and wouldn’t listen to my concern. Would not order from this place ever again.

So disappointing. You read previous reviews and yet nothing has changed. Food was ok. Upon entry, all tables dirty. Only 1 guest was waiting for his to-go order so no reason for them to be like that. We cleaned our table. Staff was busy on their phones. No customer service whatsoever. Bathrooms out of order. Customer after asked. Fountain drink machine out of order. No water. I couldn't believe, a bigger location, more staff and yet such a waste. Received our food and it was just set on table. No silverware, no napkins. No here's your order. Just here and staff went back to sit on stool and be on his phone. A lot more chatter between staff than acknowledgement of customers. I write this not out of petty or entitlement. It's out of contrast of other locations. I cleaned up our table. Group of 8 came in as we were leaving. Asked if they had to clean the tables. Staff did nothing, said nothing. We let them know, yes you have to if you decide to eat there. And good luck. Everything is terrible. Staff, cleanliness, service etc. I hope owners take a look now. It's a good location but losing lot of business if it keeps going like this.

Thibault A.

Very disappointed in my recent visit. Fountain drinks spewing mold into drinks. Charging extra money for the smallest amount of ranch, ignorant staff. Will not be coming back.. P.S. hidden fees they will add onto your order..

Janula Jankulovska

They were spraying strong chemicals while we were dinning in with 2 kids. We got up and left immediately. Won't be back.

Leora Kantz

I ordered something on their online menu!! I dealt with a huge attitude from one girl that took my order and it was unacceptable! Instead of saying it’s not on our menu u anymore, she hung up. Not once, but twice. I had requested extra Alfredo sauce and there was none on the noodles I was given instead of pizza! Worst service ever! I’ve been in the industry for 25 years. This cut the cake! And here’s the extra sauce I requested on my pizza and gave it to me on noodles and told me they no longer make that pizza!

Jillian Faulconer

Napoli’s on the Bay used to be so good. Now this whole franchise is going down the drain. The lady on the phone was very rude to us and told us the wait time was 25 mins. We show up in 25 mins and we had to wait another 20. Then our pizza looks like this. Not to mention it was empty in there. So disappointing that one of the best pizzas in Naples is now the worst.

Euro Naples

4 pm Saturday empty restaurant. Ordered pizza for $13 and gave $4 TIP. No thank you no smile no recognition at all. ONLY answer was it will take 25-30 min !! After I ordered I was watching the only two employees there on the phone and no one cared for least 10 min I just paid for pizza !!!!! Pizza rolled in the oven in 25 min! Staff back on the phone. I NEVER BE BACK. I LIVE HERE FOR 26 years and will not be coming here. If you want to try it here is suggestion. Make your appointment so staff has time for your between facebuk and insta. My pizza made it to the oven after 25 min - yes stretch dough red sauce and cheese is 25 min baking only 10 min ............

+2