Two Boots Pizza
Chicken · New York
Savoring flavors near the High Line in New York
Ofertas disponibles
Sé flexible, ahorra más
Sé flexible, ahorra más
Sobre Two Boots Pizza
Nestled in the heart of Little Elm, Texas, just a stone's throw away from New York’s vibrant spirit, Two Boots Pizza stands as a unique culinary haven. Our restaurant, located at 2776 E Eldorado Pkwy, offers an unparalleled experience with our signature focus on chicken dishes that cater to all tast...
Nestled in the heart of Little Elm, Texas, just a stone's throw away from New York’s vibrant spirit, Two Boots Pizza stands as a unique culinary haven. Our restaurant, located at 2776 E Eldorado Pkwy, offers an unparalleled experience with our signature focus on chicken dishes that cater to all tastes and preferences. We take pride in using only the finest ingredients to craft a menu that is both diverse and satisfying. With over 1200 reviews and a rating of 2.9/5, we are dedicated to providing various dining options that suit every occasion—whether it’s a casual family meal or a special gathering with friends. At Two Boots Pizza, our mission is simple: to bring together the flavors of chicken in ways that delight your senses and leave you wanting more. Join us for an unforgettable culinary journey where comfort meets creativity.
Qué dicen los clientes de Two Boots Pizza
Customer experience is overwhelmingly negative. Many report extremely slow drive-thru service, long wait times, and frequent order errors. Some customers mention disorganized staff and poor management. A single review praises an employee named Elizabeth for good service.
Tip: Consider visiting a different Popeyes location due to consistently slow and problematic service at this one.
Servicios
Preguntas frecuentes sobre Two Boots Pizza
Opiniones de Two Boots Pizza New York
Just had the best experiences ever dealing with Natalie. Little does she know I am homeless living out of my car and I came through the drive thru at the last minute and she took care of me. Thank you for great service. God Bless you.
Who ever made the macaroni 9/6/2025 needs to show everyone how to do it. Noodles wasn’t mushy and macaroni had plenty of cheese. Thank you
This location has vastly improved their food and their service. I live in McKinney, but I look forward to visiting this location when I’m in Little Elm. Chicken always hot and FRESH. Biscuits warm and moist, not hard and dry like some locations. Slaps every time! The guy who works the drive thru is always professional and friendly as well. I worked at Popeyes back home in the dirty south when I was a teen, so I know if the Popeyes is giving what it’s supposed to give my bebeh.
I visit this Popeyes quite frequently. My first visit a little over a year ago, I struggled with knowing my food was not being according to procedure. I had to show the MOD a picture of myself wearing my POPEYES uniform that showed my GENERAL MANAGER name tag. My food was immediately corrected and served to me as it should have been. I didn’t want to cause trouble, I just wanted the MOD to know I knew better than to fall for the staff not wanting to follow procedures, especially when it comes to making sure the tenders go in the flower first, before the batter, and then into the flower again before frying. Over the year I’ve been coming to this location and a few others. I must say…. THIS EVENING, a young man named JESUS made me a very proud former manager. He knocked the ball out of the park from the beginning to the end of my visit. Thank you JESUS
I love this Popeyes!! They’re fast and very friendly! I eat here everyday. The food is always hot and delicious. No other place I would want to eat at. 1000/10 definitely recommend! Come see Natalie you won’t be disappointed.
Used the drive thru this evening. Edgar R was on the window and speaker. BEST customer service I have ever received at this restaurant. Courteous, helpful, pleasant. A wonderful young man that deserves acknowledgment for his work. Food was quick and delicious as always but his customer service was outstanding.
Great food and excellent service! Nora gave excellent reccomendations for my order!
I come here every now and then, always fast, friendly, and accurate service. I came here last week on the 2nd at around 8PM-ish to get an order of Red Beans & Rice for my mom, I like them but she LOVES them. Unfortunately, I forgot my wallet. However, the wonderful Natalie who was at the window was kind enough to give me the beans & rice since I forgot my wallet! Thank you so much Natalie, and thank you Popeye's for having people like her working for y'all!
Yainelis is awesome she got my order on time and she has great customer service and and all around great employee.
Jonathan was very helpful & kind. Very happy with service
This popeyes location has very good customer service, and always have fresh chicken. 10/10
This Popeyes is always my number one go to because the food is always fresh and they're never out of chicken like other Popeyes. However this particular trip I received the best customer service ever from a lady named Natalie and a young gentleman at the drive-thru window I can't remember his name but they were so warm, cheerful and had the best vibes! Thank you!!!
I recommend this Popeyes. Ms. Nora was helpful and patient with me. She great at her job. I love her service. Very polite and respectful. 10/10
I really had the best experience here, the staff always goes above and beyond. Everything was fast, and excellent. Nora is one of the best employees there and she really shows excellent customer service…!!!
Good service at Popeyes means greeting customers with a smile, taking accurate orders, serving hot fresh food quickly, and making sure every guest leaves happy.
This is my first review but Dana was so sweet I had to. My food came out very quick, nothing was forgotten and she was very kind and overall made my experience great!
I came to this location and Elizabeth and Donna gave great service even though it was just the 2 of them they did really well and my food was delicious
I have been coming to this location and they always have fresh food plus the whole crew is very helpful and patient with their customers always clean too!!
Nora, took my order.Was so friendly and so pleasant. After my food was served, she actually came to my table to see how I enjoyed the meal. And thanked me a second time for coming to the restaurant.
Went on Friday and had an amazing experience, this woman named Nora helped me with my order and and made sure I got fresh chicken 🍗 great service!!! The staff is also really helpful I do recommend this location to anyone 🙂↕️
Food is always great and the service here is bar none! Even while the remodel is happening the drive through is open and food is still great ! Y'all keep it up !
Came in with my party of 11 and the servers were very kind and hospitable. Jesus and Edgar in particular were very accommodating and gave us extra sandwiches, sauces, and fries. I will definitely be coming back to this location.
Since December of 2025, an employee by the name of Elizabeth has turned this location around with good customer service and fast at providing fresh food. They need more employees like her. Job well done
Elizabeth in the drive-thru is absolutely awesome! She’s always so informative, patiently reads my order back to make sure everything is correct, and has such a positive attitude. Little interactions like that truly make my day. Great customer service!
Everyone at this location was fantastic. Great customer service very professional very neat and clean. I enjoy coming to this place. I live right down the road and I refuse to go anywhere else. The manager is Nora kudos. She is the best of the best if I was in management upper management, I will pay attention lady well and keep her on my staff. She’s wonderful of what she does.
Not a Popeyes fan but stopped in today for their famous spicy chicken sandwich and I'm very glad I did. The chicken was tender and had a golden breading with a perfect crunch. I'd definitely get it again. Why not 5*? The actual chicken patty was about 3/4 the size of the bun so a lot of extra bun...and at this location it was hard to find a clean table. But friendly and delicious.
I don't frequent fast foods places, I have to have a specific taste such as Popeye's. But this is not what this review is about. It is about the most outstanding customer service I've received from a worker. A young man by the name Ariel took my order, very professional, courteous, and well-mannered. Swift in preparation and ensured I had all the sauces and napkins. He deserves a raise for doing his job, and I hope this reflects his enthusiasm. Thank you, Aria, for the excellent service.
3 is being generous with it,we waited about 10min for someone to take our order while there were multiple employees and managers staring at us. You could tell the place hadn’t been swept all day and the back of house was pretty rough to.after 10min they got our food the only problem I had was the mashed potatoes were t filled up all the way and that right there is why I have it 3 stars if they had the mashed potatoes right would’ve gave it 3.5.
Rude cashier. Chicken was over cooked and was not "spicy" as ordered.
I’m done with this location. The food is always old like it’s been siting all day. Horrible customer service. Please just drive to the Frisco location for better service.
This Popeye’s used to be able to serve the daily meal with white meat. Then, they got a new manager a few months ago and can no longer do it. But, other Popeye’s can. So, if you want the daily meal with white meat, go to any other Popeye’s.
It takes forever! Don't bother with drive thru. It's always some excuse, but I've been here for 8 years and it's still the same. I love Popeyes. It's just this location
Slooooow customer service in the drive-through lane. Then, won't accept my coupon. I just wanted a chicken sandwich and fries. I'll suffer with the non-English speaking employees, or the bad attitudes, and the super slow service, but not if I gotta pay full price! So tired of this place not being able to take coupons or even process credit cards sometimes.
The food is good. They literally ignore the drive through and hope you drive away. I sat for 10 minutes and then just drove up. I only got served because I parked in front of the window. Probably should just go to a different Popeyes if you want food.
Online delivery order paid with ApplePay. Error occurred and I was charged twice. Nobody from Popeyes would or could help me. I finally received an email saying the 2nd charge was an error but did not process. Not true according to my bank records. They took my money and basically refused to help or even apologize. Thankfully that email will help my bank dispute the invalid charge.
I've been to this Popeyes two or three times. Every time I come here, their drive-thru window is closed and they make you come inside. Unfortunately, I could barely understand any of the workers there as they speak very little English. The atmosphere is run down and the kitchen area looks pretty dirty. I do like Popeye's food, but this location is run very poorly.
I was highly disappointed we waited in line a good 15 min and I consider myself a patient person but no one said "we will be right with you" or even acknowledged us in any shape or form. I can understand they seem to be short staffed but still make time to address the customers. After waiting almost 20 min we ordered and got our food it was not up to the normal standards I'm use to. The dining area was not the cleanest but we sat and ate quickly and left. Probably safe to say we will not be return to this location. I love Popeyes but this location really disappointed me.
Slow drive-thru. It took nearly 30 minutes to to get my order. 22 minutes after placing the order and there were only 6 cars in line. EDIT: The boilerplate responses to all the bad reviews (including mine) is telling about the location. "We appreciate you bringing this to our attention, we will..." but never a request for further info or direct contact to get more details. There are some genuinely nice people working there that are trying very hard, but they are put in a bad position by poor management and lack of support. I didn't rate service because it shouldn't reflect on the counter and kitchen staff. There should be a management category, which would be 1 star. Poor preparation and training.
Drive thru was completely dark when I went up to the doors both locked and a Burger King employee says go to the drive thru.When I tell her it’s dark she proceeds to shrug her shoulders so I go to the drive thru worker was talking. I ask what time y’all close the lobby she looks at me like I’m stupid. I know it was late but me driving from Dallas back home before the time it closes which was 30 minutes before close. Place needs to be closed.
Took about an hour to get a normal meal and on top of that I ordered it through online pick up
Employees are rude. They're hard to understand with the heavy accent so they get upset when they need to repeat themselves. Chicken was spoiled. This location can be so much better but they don't care and it shows.
Wrote on the receipt for my wings to be naked without sauce because there is no option online. Called restaurant in little elm several times never answered. My door dash answered quickly and told them to make sure my order was naked no sauce and the cooks angry said they were not going to remake they had already made. Dasher said they were not nice about it. Called several times no answer. Worst experience. I do want my money back and will not be going to this location again.
Waited over 20 min for Drive Thru.. this is just taking our order at Drive Thru. Very Very Rude, Shitty, and Unfriendly People working for this Popeyes..
Do not bothering order doordash here, took an hour for them just to tell my doordasher they were out of everything I had ordered. Why accept the order then??
Horrendous service, I told them what I wanted three different times and they still gave me the complete wrong order. It wasn’t even remotely close to what I ordered.
The food was cold and not even the order was correct, they should be fired if they are not going to do their job well, the old managers should come back, this is horrible, today, the lobby was horrible, and also when their were doing my order the floor was full of thrown food, don't come
ZERO STARS is what they deserve long wait time ,old dry food new management is untrained and unprofessional just go to the one on Lebanon and 423 their prices are cheaper and open later !!
It took them almost an hour to give me my order and the food was cold and not even the order was correct, today, the lobby was disgusting, the floor was full of thrown food they should be fired their manager, because it doesn't seem like there is one, don't come
Food was alright but I had to wait a whole hour, absolutely sucked
Poor service. If you are not in good mood cuz of your life, dont work. I am getting bad vibe from the staff
been in the drive through for 30 minutes and i’ve only moved up 2 spots. what a waste of time.
I was waiting almost 20 mins infront of the counter , nobody is taking care of me . They are act like a busy and atleast they are not responding , one girl is standing at drive thru window and watching mobile
This location receives a ZERO!! Just left and I feel like my card information was taken. Our order had to be placed at the window, I was charged $17.47. I was never given a receipt. I was given food I did not order because what I wanted was sold out. I was told this after given the food and I checked my order. When asked for my refund, I was told I would get $15 back. When I protested, l was then told " ok, $17.40. Why couldn't I be refunded what I paid? The employee then gives me a receipt of what I asked for, not what I received. The refund receipt did not have any of my card information on it. There has been no notifications from my bank or pending refund. I'm sure this isn't the first time this has happened. Popeyes I promise that you will correct this wrong and not with just a free 2 piece meal!
EMPLOYEES ARE TERRIBLE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!! I am usually not a person to write a review but this Popeye's location is horrible!! 2nd time I had issues with them and THIS is unacceptable. 1st time my husband went around 8pm one day to grab some food and the employee at the drive thru told him they stop making more chicken for the night and they only had like tenders, legs and thighs left. We were trying to order a family meal. If you close at 11p who tells someone they are not frying anymore chicken? He got upset and drove off. 2nd time since the last time which is probably months later and this was this past Saturday 2/1. I placed an order online. When I drove up the drive thru to provide my name to pick up, a man told me to "hold on" just like that nothing else. 5 mins go past I am still sitting there waiting, and said Hello, and he said "wait" (this is with a rude attitude too) 5 mins of waiting again, and there are 4 cars waiting behind me developing. I just got upset and said look I just need to give you my info so I can pick my order up. He got my info and I pulled up, hands me my order, and I asked did he have a problem and he started off saying this to me and I am a woman! Bro, you was all being rude to me. Wait a minute!!! I am the customer and you are an employee at Popeyes. I deserve respect and good customer service. I asked for his manager and he said she wasn't there to check at 5pm?????????? What the??? Not only that when I drove off and realize one of my chicken sandwiches was missing had to drive back to go get it. I am not happy with the service here. Same location, rude employees. Doesn't matter if you are busy there, stressed or not man you have to learn to give the best service possible and learn to work under pressure even while it's busy!!!! If you don't like it your job then find something else. As a woman I should not be referred as a "Bro" I should of been referred as a ma'am at least. Shoo, we are not related lol. No home training. I am not going to lie if this was on a different side of DFW I would of got wayyyyy better service. SMH
Order the Surf basket. It was awful. The Shrimp were Purple. When I returned it to the store and showed the Manager. She says, "It bad because are Freezer wasn't working." I told her than why sell any of food. I could of got food poisoning. She did give me a refund. But why sell Spoiled food.
We love Popeyes, but this location is an absolute no go. I was in the drive-through line for 45 minutes and they had helped one person and still no one would come across the speaker to even Take my order.
This is a Burger King / Popeyes and while I had to wait an extra 20 minutes for my order (after being told in the drive through they needed 4) I witnessed not one, but four people between the two places have to come in and get missing parts of their order
Hard to leave a good review. I pulled up to the drive through at 9:30 on a Sunday night and they told me that they were out of Chicken and Fries. That’s kind of what Popeyes serves right? How are you out of the only two things you sell?
Every time I come here it’s a 20-30+ minute wait through the drive through!!!!. The service is pretty terrible. It’s as if they only have one or two people working here. This is not “fast food” anymore.
i was in the drive through trying to get my pick up order and i was in there for about 15 minutes. there was a car in front of me and they let me pass so i went to the window and no one was there. i was waiting there for about 5 minutes and no one came so i came inside and picked it up.
This place is ridiculous they have two teenagers running the line and not one adult. People started walking out and the store is dirty. Very disorganized and they need some help immediately!
Bad atmosphere, the ladies are very arrogant and rude when serving you, it took them almost an hour to give me my order and the food was cold and not even the order was correct, they should be fired if they are not going to do their job well, because they are not good at providing a service worth it, the old managers should come back, they always had the place clean, today, the lobby was disgusting, the floor was full of thrown food and garbage, they should be fired along with their manager, because it doesn't seem like there is one, everyone does what they want. don't come
I visited this location yesterday 6/3/2025. I ordered via drive-thru. First of all, the guy who took the order was dry and rude. I almost drove off and wish I would've because the chicken was old! The best was dark and the leg...it looked horrible! For a 2 piece meal with an extra side and pie was almost $18. I will NEVER visit this location again. EVER! The chicken matched the guys attitude so I'm not even surprised. I day it all the time. It's free to be kind. That is your job. A friendly time goes a long way. Why is it so hard to provide fresh chicken? The biscuit was good. *shrugs* Management should do better. It starts from the top. -ex customer
Ordered two spicy chicken sandwiches, no pickles, with fries. Received 3 spicy chicken sandwiches, all with pickles, one with mayo, all so cold that I'm assuming they just had 3 sandwiches from old orders laying around and gave me those. You'll notice fries aren't pictured, apparently a large fry is about ~10 fries at this location.
I went inside and specifically asked the clerk if the chicken was fresh and if it wasn’t, I told her I did not mind waiting. She told me that it had only been up for five minutes. Well, she lied. It was dry and looked like it had been sitting there for a few hours, so I called and spoke with the manager, Jose, who only made excuses and defended her. I’ve been eating at Popeyes Chicken for years. I know the difference between fresh and old. I realize they do not make a lot of money, but I do not appreciate being lied to. It was a horrible experience. I hope there is a new chicken place that will come around, one that is honest, loyal, and provides fresh chicken instead of something that’s old.
I am up here right now to get my food and the lady that took my order rather talk on the phone with her boyfriend on speakerthen to focus on the two people in the lobby. Been here five minutes and orders are steady, popping up in her machine. So unprofessional. Hispanic woman
The lady at the window is so rude! We waited at the drive through for 37 minutes just to receive cold food! Lady rushed us away before we could even send it back. I visit Popeyes 3 times a week I will never come to this one again!
Worst Popeyes ever! I ordered through the Popeyes app a 12 piece I received 8 pieces of chicken! I called up there and the guy tells me there’s no manager on duty and there’s nothing he can do! I paid over $50 for 8 pieces cold chicken and a side of gravy! Definitely calling corporate! I eat Popeyes almost every week but I’ll lick concrete before I ever support this location again!
DO NOT EAT AT THIS LOCATION. They are rude and aggressive and has a habit of giving out old food. When you ask for a replacement they do not want to comply and when you ask for a refund they will refuse and then want to replace your food. They do not have a clue of what they are doing. Location is not clean and the bathrooms smell like old mop water. Manager will not assist you. Will argue with about the money you spent!
pulled into the drive thru right at 11. they shut the drive thru screen off as i pulled up. i called them, said they’re still open but rudely told me they’re only taking mobile orders. don’t go here after a 14 hour shift expecting service. 🙄
This is by far the worst Popeyes in existence. It's almost like the employees are trying to get this place closed down. I was missing a biscuit with my meal, and then they decided to inform me that they didn't have any to include with the order, but they still charged me as if I was getting a full meal. They wouldn't even offer a different item to replace it. The whole kitchen looked dirty and disgusting. Workers were not wearing gloves at times and wiping their noses and not washing their hands afterward.
Yall need to shut this location down! Manager threw my order at me because SHE MESSED MY ORDER UP! I spent 40$ on a 3 piece meal and two tender meals she left out my sides and when u told her she was mad then I asked for white meat they gave me dark so I sent it back and when she came back she literally threw my order at me! If you don’t like your job QUIT! How could you possibly be a manager with that disgusting attitude! I don’t even feel comfortable eating the food at this point. I’m going to simply go somewhere else! Do better Popeyes!
Unpleasant experience I had at this location. I placed my order and, in the middle of the payment process, the cashier left me alone. I picked up my receipt and the first cup I saw for my drink, then walked over to fill it at the soda fountain. While I was doing that, I was called back to the register, and I returned without hesitation. You can check the security cameras to verify this sequence of events. What followed was unacceptable. The staff took away the cup I had already filled with soda and told me I had to pay for an “extra” drink. I explained that nobody handed me a cup—I simply took the first one I saw, as I had not been guided or assisted at the register. I also pointed out that the cup was already used and could not be reused or given to another customer, but they ignored this and insisted I pay again. What I received in response was a rude and disrespectful attitude, which made me feel blamed for a situation that was clearly the result of poor customer service and lack of staff communication. I strongly believe this was not handled properly. I ended up being treated unfairly and made to feel as if I had done something wrong, when in fact, the lack of assistance and guidance from your staff was the real issue
i love popeyes so much but this location ruins everything. i ordered a delivery order from the app on october 10th. i ordered a spicy chicken sandwich with extra spicy sauce and with fries and mac and cheese. with my points i got a free coleslaw. when it came the sandwich was cold, they didn’t get my coleslaw, and they got me a non spicy sandwich. i submitted a report and they never contacted me back. this place was at a 2.7 stars a week ago and now it’s at 3. it’s very clear the employees are putting 5 stars with multiple accounts. most of the newest reviews are the same name. “eddie muniz” “nora reyes.” honestly this is the worst location ever. i just want my money back for my order which u guys have failed to do that. i’ve already submitted another request.
I’ve visited the location at 2776 E Eldorado Pkwy, Little Elm, TX 75068 3 times and each time the service is SLOW & horrible!!! What in the world is going on at this Popeyes? I don’t experience this at any other location. You wait a long time in the drive thru and also if you decide to go inside. This store needs to shut down. Sorry not sorry. I will never patronize this establishment again. Absolutely disgraceful!!
No one was at the drive through window to take orders we saw a car leave in front of us, but we decided to wait. There wasn’t a wait or people inside. After a couple minutes we decided to pull up to the window instead to get some service since no one greeted us at the drive through menu. We waited for a minute or two and the workers inside just ended up looked at us and kept walking by not acknowledging us after waiting patiently.
If u want good customer service DON’T COME HERE!!!!! I order a 10 piece w/2 large sides and biscuits, I asked for a lot of honey hot sauce and ketchup she gave me 4 of each so I asked for more seeing that I just spent $25 on my food I would think she would show some kind of common sense NOPE she already had a bad attitude from the start and then got real disrespectful…the food I give u 2 stars….the worst Popeyes I have ever experience!!!! Get rid of that little girl in the drive thru 6:30 10/31/25
We pulled up and waited for 10 minutes at the speaker and they said we would have to put in a mobile order because their system was done. We put in the mobile order. Waited at the window for 30 minutes and they said now they shut off the equipment to close 2 hours early. So we would have to ask for a refund online since it’s a mobile order. Avoid this Popeyes at all cost. Very rude staff and not helpful through the process. Saw them yelling at another customer inside.
Couldn't understand a lick of what the lady was saying in the drive-thru. Her English was almost non-existent. My husband can speak Spanish. He asked if she wanted to communicate that way (although, we shouldn't have to). There was no response for some time... my husband said "hello" and she shouted to come to the window. We left.
On 1/03/2026 approx. 6pm. Family and I went through drive thru. There were 2 cars in front of us, and 20 minutes went by, and no vehicles moved nor received their order. I decided to call the store to ask what was taking so long and the person that answered stated they were busy and that he/she was the only one there. Clearly the young employees at this Popeyes location were not concerned with completing their orders. I usually go to the Popeye's in Frisco on 423 and Lebanon Rd. and have never received this type of service/treatment. I highly recommend to go to this location instead of the one in Little Elm off Eldorado. Sadly I live in Little Elm and would like to support our stores here, but not with this type of service. Will be a while before trying this location again.
I don't understand after so many bad reviews management doesn't get this location together. I honestly believe they give fresh chicken to whom they want and old chicken to others. The last few times I have went, the chicken taste like it had been sitting all day. They absolutely should not be in business as well as those that live close by shouldn't have to go out to Frisco just to get fresh food. Get it together
Bad service! I pulled up to the drive thru speaker only to find out they are not taking orders at the window and I would have to come inside. From the time I placed my order to the time the food was jn my hand was 55 minutes. I order a chicken sandwich meal. There was 3 people in front of me, and eventually there was about 10 people waiting with me for their orders. There was 3 employees working and they were moving but no orders were coming out. Then we discovered call in and Uber eats orders had precedent over live bodies. I will never go back to this location. I stopped on my way to work thinking I would have 25 or so minutes before I had to clock in. Instead I was 40 minutes late. Shame on u Popeye's!
If I could give 0 stars I would. Sat in the drive thru for almost 1 hour. Finally got to the window and even though I had a mobile order put in over 90 minutes ago at this point, it wasn’t ready and they didn’t have half of the things I wanted. Staff was extremely unprofessional and didn’t care that we were waiting for such a long time. Never going here again. Rude, disrespectful, and not worth my money or time
The kitchen area was a mess, with grease buildup and food scraps everywhere. It’s hard to enjoy the food when you’re worried about how it’s being handled. On top of that, the service was painfully slow.
This place is terrible and it's because of the teenage boys that work here behind the register counter. I have a part time side hustle working for DoorDash. On (December 21 at 12:10 pm) I had an order from this specific Popeyes location. When I went inside to pick up the order, the young boy about 15-19 years old, tan skin, short, dark straight hair, possibly asian or mixed race was extremely rude to me. He literally wanted me to make the food order for him by handing me an empty cup to fill up and by handing me empty food containers to put the food in. Excuse me? That is not my job that is your job. My job is to pick up the food order and drive to the customers residence and deliver. YOUR JOB is to make the food and put the food in the delivery/to go bag for me to pick up. That whole "team" of disrespectful teenage boys need to be fired because they also had other customers irritated by their lack of competency and lack of time management. They don't know what they are doing at all and it affects customer satisfaction.
My child dad order online the fright night at Freddy’s combo. We went and they claim they ran out of the cupcakes and the cheese bites so I ask for a refund the manager was like I can substitute the order for something else and then when I told her what I want we she proceeded to say well I have to cancel my order online which I couldn’t do so. All I can say is this location need to ran with people that 1 speak English and 2 better customer service. And I need my refund back asap
I ordered food online (app)from Popeyes at a Little Elm, Texas location. The location stated that their system was down and we did not receive the food nor a refund! The location is stating we need to reach out to customer service because there is nothing they can do about it (because it was done online) And the online support is stating the situation has been resolved. It HAS NOT!! This is unacceptable and I should not have to jump through hoops to rectify Popeyes’ mistake. Not to mention no one speaks proper English when you call the location. Not to be harsh but the manager should be able to fully understand and communicate while trying to resolve issues. That is impossible if he doesn’t know full English.
I called to share my order ta ken at 5:35 pm was made incorrectly because I requested 3 classic Tuesday deal combos. Instead, I was given spicy for my young children. I spoke with the woman who took the order through the drive through. She had an attitude, refused to give me her name and walked away from the phone speaking Spanish and hung up the phone. This is the second bad experience I've had with them. I'm really taken aback how this place is still open with the major lack of professionalism and customer service skills. It's unfortunate I can't share anything positive. I've learned my lesson and will never spend our money at this Popeyes location. Thank goodness there's others near by.
They close before the time to close. They take forever to respond at drive thru. Inside mobile pick-up takes forever. Seems like they are making one meal at a time but have four employees working very disorganized which is a result of poor management skills. No sense of order cleanliness walking slow. Everybody looks confused like they have no idea what they’re doing. Pour overall they don’t even deserve like one Starr an employee drinking out of a cup while working on food Hispanics speak in Spanish to one another like having conversations it’s terrible Service
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26 Fotos
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Información de Two Boots Pizza
Cómo llegar
2776 E Eldorado Pkwy, Little Elm, TX 75068
New York, NY 75068
Destacados
Servicios
Opciones de Comedor
Información del Restaurante
Comodidades
El Área
Ubicación
📍 Explorar el Área
Juegos
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🏆 Recompensas de Two Boots Pizza
Descuento 10%
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