Wendy's
Burger · Reseda
Sobre Wendy's
En Wendy's Reseda, te damos la bienvenida a un ambiente donde la rapidez y el sabor se unen para ofrecerte una experiencia única. Disfruta de nuestras jugosas hamburguesas, el chili reconfortante y las patatas asadas perfectas para acompañar tu comida. ¡Ven a descubrir por qué somos una opción favor...
En Wendy's Reseda, te damos la bienvenida a un ambiente donde la rapidez y el sabor se unen para ofrecerte una experiencia única. Disfruta de nuestras jugosas hamburguesas, el chili reconfortante y las patatas asadas perfectas para acompañar tu comida. ¡Ven a descubrir por qué somos una opción favorita para una comida rápida y deliciosa!
Qué dicen los clientes de Wendy's
This Wendy's location receives mixed reviews. Many customers praise the friendly and fast service, particularly highlighting employees like Bryan and a manager named Silverado. However, issues with food quality (undercooked chicken, cold fries) and order accuracy are recurring problems.
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Tip: If using the drive-thru, check your order for accuracy before leaving, and inspect fries for freshness.
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Opiniones de Wendy's Reseda
I love this Wendy’s! Every single time I come here, the drive-thru staff is incredibly friendly and welcoming, and the food is always on point. The customer service I’ve received has been exceptional every visit.
I love this Wendy’s location, I would drive the extra mile for them any day. The restaurant is clean, the staff are helpful. I think the managers name is “Silverado” he’s really sweet and kind…they have a very helpful team, they are doing a great job at this location
stopped by Wendy’s today and had a great experience thanks to Bryan. He was super friendly, fast, and made sure my order was exactly right. It’s rare to see someone care that much about customer service. Bryan definitely made my day
I had such a great experience at this restaurant! The atmosphere was cozy and perfect for a relaxed dinner. I ordered the pan-seared salmon, and it was cooked to perfection — tender, flaky, and bursting with flavor. The sides complemented the dish perfectly, and the staff was attentive without being intrusive. I’ll definitely be back soon.
Friday November 21, 2025 evening We were there for just half an hour for dinner that evening. The food was quickly prepared and there were only 6 people eating and spending time in the restaurant during the time we were there. I ordered a cheeseburger and 4 chicken nuggets with ketchup. It was clean and the employees were friendly and helpful when I asked for some napkins.
Clean and inviting space! It's perfectly positioned at the corner of Shirmen Way and Tampa, offering you a spacious 190° view of both streets. During lunchtime, the traffic was pleasantly light and stayed that way, making it a peaceful spot to enjoy.
Stopped in for a frosty and got one of the new ones, caramel crunch. Of course, it looked nothing like the advertisement. The cashier was harried in trying to juggle the drive-thru orders as well as counter orders. Drink machine with a 100+ flavors wasn't working. Not a great experience.
Awful customer service. Gave me totally wrong order. Charged us $10 extra. Gives no receipts. No customer recovery attempts. Bad sanitation practices. Had to come all the way back to resolve order. Won't be back whatsoever. No one had a name tag on. Host Juan.
If you want milkshakes go to Jack in the Box or Del Taco. You get big sizes for a good price. At Wendy's you pay $5 for what looks like a small.
Nice people working. But this is the 3rd time at this location, in which I ordered the "Spicy Chicken Sandwich" and its NOT FULLY COOKED. I even requested that they cook it a little longer. This is NOT SAFE! Please take the extra time to get it right
Finally! No line at this location on this visit. Usually the long wait in drive-thru deters me from visiting. I was excited to see their sign "try our hot crispy fries before you drive away" (something like that), so I tried my fries and they were cold and limp. I told the guy I needed new fries and he gave me instant attitude (he was a mgr). Why ask for feedback then get mad?
Absolutely horrible experience The guy at the drive-through couldn’t even speak English I never even got my sandwich but they literally charged me for it. I ordered for me and my two friends and they were able to get everything else in the order right but they completely could not get me my burger and I’m really upset. That was the only thing that I had to eat everyone else got like burgers and fries and other things but I just wanted my one burger. I am never letting this go.
Im sorry to say I won't be going back to Wendy's ever, I ordered a breakfast biscuit and sausage w/egg and one without egg, both my roommate and I didn't care for it at all. Hopefully the staff was just having a off day and the food will be better.
I visit this location essentially every other week and it's great but today while on my way in to pickup my mobile order, the doors were locked. It was pouring out and my partner and I are just stuck out there for a whole minute until an employee was on their way out and opened the door for us. I thought it was an accident that they locked the door until I heard a customer ask an employee and he told them that it was locked on purpose. That honestly infuriated me to hear because us and like 4 other customers after us were just standing out in the rain until someone opened the door. Mind you it was like 2 PM, nowhere near the opening or closing times of the store. The food also didn't taste as good today and honestly just felt like it was rushed and thrown together. Just a really bad visit this time.
Worst customer service ever. Took us 30 minutes to order and get our food. Extremely backed up. Horrible, stay away. Totally under staffed and not trained properly. Never coming back again.
Title: Consistently misleading pricing and menu at this location Review: This review alerts consumers to the inconsistent pricing at this Wendy's location. This issue has occurred repeatedly, so it is recommended to check receipts before leaving. Yesterday, a coupon for a $12 deal on two spicy chicken sandwiches was attempted. The initial quote at the register was $27.98, exceeding the advertised price. After pointing this out and showing the coupon, the cashier "corrected" the price to $14.79, which was still incorrect. The cashier made the final adjustment and provided the correct change only after the customer insisted the total should be around $13 with tax. This is a recurring pattern at this location. The menu boards display only medium and large combos. Staff have falsely claimed that a small size is unavailable, which pushes customers toward more expensive options. While the error was corrected after further inquiry, this deceptive practice likely causes customers to overspend. Advice to other customers: Always verify the total on the screen before paying. Get a receipt and carefully review it before leaving the counter or drive-thru window. Be aware that this location has misrepresented prices and available sizes in the past. This pricing is misleading and seems designed to overcharge inattentive customers. Consumers are entitled to receive what they pay for without needing to argue.
My fries were burned and hard and the burger bun was hard on top. I mean don’t these people working there pay any attention to the food quality?
3rd Review: Fri 2.28.28 - Why do I even keep going here. Asked for "extra" and got "only" pickles, onions, tomatoes, and mayo. How hard is it to make a freakin' hambrger!!! Dang!!!! $20 waste 2nd Review: Thurs 10.17.24 - Manager answers and hangs up as soon as I ask "are you out of tomatoes 🍅 " after receiving two meals without tomatoes 🍅. Do better. I want a refund!!!! $33 and the meal isn't made right, fries are cold and burger was cold. Cooperate number please! ??? 1st Review: How was Wendy's? Not good. A long wait for bad service and an overpriced incorrect order. Where is Wendy? She would be terribly disappointed 😞
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19317 Sherman Way, Reseda, CA 91335
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19317 Sherman Way, Reseda, CA 91335
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