Incredible food. We got our food very quickly as well. Also impeccable service from Beverly. No complaints.

Incredible food. We got our food very quickly as well. Also impeccable service from Beverly. No complaints.

Sam the bartender was AMAZING!!! He made sure to explain food and the drinks. He even fixed our ticket to the right price after signing up as a member. When you come to the bar, ASK FOR SAM'

Sam the bartender was AMAZING!!! He made sure to explain food and the drinks. He even fixed our ticket to the right price after signing up as a member. When you come to the bar, ASK FOR SAM'

if you want a good place to grab a few drinks and sit at the bar this is the place! the 2 bartenders taylor and Sam were great, fantastic service and fun conversation! Food was good, half priced ap…

Great service and good drinks! I love coming here after work and getting dinner with coworkers and their happy hour menu is very extensive. Will be coming back!

I had the bourbon street chicken and shrimp, and the chef prepared my chicken slightly overdone, but season exquisitely. The shrimp was superb and the sautéed onion was superlative. The $1 margar…

Samuel-Varvara Harrison

We visited this place a couple of weeks back. The staff was super friendly and welcoming. The area is really charming and cozy. I ordered a ribeye steak and asked for it to be cooked medium-rare, but it ended up being well-done. The tacos were absolutely delicious! I couldn’t stop eating them. Overall I highly recommend it!

+2

I usually go here for the great drink specials that they have; but when I went there for Veterans Day I couldn't help but realize the loud manager (POC) who doesn't seem to utilize his inside voice. …

I usually go here for the great drink specials that they have; but when I went there for Veterans Day I couldn't help but realize the loud manager (POC) who doesn't seem to utilize his inside voice…

Custom Man

On December 25th, I went with my family, and we had to wait because it was a holiday, and there were a lot of people and not enough staff to serve us. They told us we would have to wait more than half an hour, and we accepted. Not all the tables were occupied, but they said it was so they could serve the customers better. We waited for approximately fifty minutes, and then other people arrived, and surprisingly, they were allowed in before us! We continued waiting even longer, and when we finally got in, we noticed that the customers who had entered before us were already having dinner. It took them another 20 minutes to take our order. By the time they finally took our order, the customers who had entered before us had already finished their dinner and left! Our order was wrong; they didn't bring us all the food we ordered, and when all my family members had received their food, the waitress told me that they no longer had what I had ordered (a soup).

A Marshall

We dined at this location last Sunday for lunch and were very disappointed. First of all, Applebee's needs to invest in renovating their dining areas at all locations. The decor looks old, dark and dated. However, the area was clean as far as we could see. We were seated immediately because there were only a few customers in the dining area and sitting at the bar watching football. The server was nice and did her best. It took approximately 30-45 min to get our food from the time we placed the order. When it finally arrived, it was mediocre at best and the chicken wonton tacos were cold. Applebees was a great place to eat back in the day and prices were very reasonable. I can't say the same about today. I didn't take any photos of the food but we ordered the Four Cheese Mac-N-Cheese with Honey Pepper Chicken Tenders and Chicken Wonton Tacos. Overall, the experience did not impress. We probably won't return to this location anytime soon.

If I could leave this negative at two stars, I would because they suck. They overcharged me and then tried to give me a voucher for $15 off next time no ma'am I want my money don't go here. Don't r…

This has got to be the worst experience we ever had at a restaurant. We went to this location last night at 11:30 just to have a drink to bring in the new year. We were denied service by the barten…

we waited a couple of minutes maybe like 5-10 minutes and nobody came to seat us and people saw us waiting but the bar was full. It was very empty in the rest of the restaurant. Definitely won't …

Used to be a fan of Applebee's however this location has me never wanting to come back. Over a hour waiting for food, appetizer given to another couple that arrived and ordered after us and misse…

Used to be a fan of Applebee's however this location has me never wanting to come back. Over a hour waiting for food, appetizer given to another couple that arrived and ordered after us and missed …

I waited 25 minutes for a to-go order and never received my food. Extremely disappointed with the lack of service and communication.

I waited 25 minutes for a to-go order and never received my food. Extremely disappointed with the lack of service and communication.

Awful food. Awful service. Cold, stale fries. Greasy chicken Fajita roll up. Not busy. Had to find people for refills

Been eating there before and since the move from Belt Line Rd. to Plano Rd. I'M DONE! Went there last weekend and we ordered chicken fingers and a sirloin. Sirloin was ordered 'medium rare'. You wo…

Stopped here on Friday night and again Saturday night for a drink. Sat at the bar both nights. Both nights experienced people at the bar who were obviously drunk. Friday night the man needed help get…

Branden Feagins

First off, took about 10 minutes for a DIFFERENT server to get my drink order. Then got drinks. I had 3 kids with me, 1 kid got their food, wrong. 5 minutes later, the other 2 got theirs. After 30 minutes of waiting, I never got MY FOOD. I was patiently waiting, they looked understaffed, granted there was like 5 servers and like 6 tables. So I asked to cancle MY food, manager comes by and is loud and says is there anything he can do. How about train and hire correctly, and handle stuff before it gets to that? I dunno. So I ask for the check, he gets it. Then I wait 5 minutes for my server to come get my card. Hands down, the absolutely worst experience I have ever had at a restaurant.

Dy Smith

Sooooooooo yeah. Won’t be back here. Been here 2x and both times it was terrible. I gave it a second chance just because I know sometimes there are bad days..but 2x. Yeah that’s not a fluke. This place needs a serious overhaul top to bottom. Management and servers alike. We were literally 1 of maybe 5 tables in the entire restaurant and waiting 20mins for WATER…not a cocktail…WATER. The silverware was filthy. And the plates were waaay past due for being out of service. Thought it was dirt too but then noticed it was the coating off the plate…yeah bad look for an establishment regardless of the chain. This Applebees needs some serious help…

Dawnof Time

There were roaches on our table. This is unacceptable in any industry, but worse in FOOD SERVICE INDUSTRY. I paid the tab and we left immediately when we saw this. Three ROACHES crawled across our table and up the wall. This disgusted us and my lunch date vomited the lunch she just had outside. Absolutely disgusting. The server was nice and sweet, elderly lady that was great. I feel for her working in a nasty environment. GROSS GROSS GROSS

Marv Hill

PLEASE DO NOT VISIT THIS LOCATION. This is by far the worst restaurant in the Richardson area, it has went down hill since they hired the new bartender. DALLAS is her name to be exact, she is absolutely horrible, unfriendly with no customer service skills at all. me and wife arrived at 11:30 new years eve just last night. We were refused service by the horrible bartender Dallas. Before we could even sit down at the bar she told us that it would be 30 to 45 minutes for anything we wanted, mind you that the bar rail only had 4 people around it. She said that she would not be able to get to us for the next 45 minutes, we said we didn't want to eat we just wanted to have a beer each, a bottle beer at that. She said that she was to busy to get us anything at all because she had people to take care of and dishes to wash. We were in disbelief, it only takes 5 seconds to twist off a beer cap and give it to us. We asked to speak to a manager and her reply was that she was the manager. We have been coming to this location for years because we stay right down the street. We have never been treated like this ever before. It was embarrassing to say the least. So as we walked out she made a joke about it to a customer at the bar and thought it was soooo funny that she turned us away. I never know a place to turn down money because they need to do there dishes before they take care of there guest. The guest are the reason that she even has a job, without us customers spending money there would be no job. I definitely will not be back to this location as long as Dallas is an employee there. I also will be letting everyone I know that comes to this location to stop going here. Thanks Dallas for making our new year rememberable. You suck and I definitely hope you are replaced. Bring Tasha or sam or even Brian back. Please get rid of her asap. I will also be calling corporate first thing in the morning.

P Kelley

I think corporate should be looking at this location in Richardson. We were a party of 4 arrived approx 6 pm on a Friday night. No greeter, restaurant was not busy!! Was seated by the manager and received service pretty fast.. then went down hill after that.. ordered food.. and drink from the bar. Approx 45 minutes later received cold food but really hot plates. Burnt pretzels, soggy shrimp and fried pickles. After food was dropped off server asked if we needed anything.. We asked for ranch and extra napkins. Never saw a server again. I ate the cold burger everyone else did not eat because there food was soggy and cold.. approx 7:45 server came back and asked if we needed boxes to go. I asked how long had the food been sitting at the pass because everything thing was cold.. I said I ate the burger just because I did not see our server to complain. I stated that I never got the ranch nor the napkins. The server asked me if I would like to speak to the manager.. first of all don't ask me if I would like to speak to the manager. Just say sorry about the issues let me have the manager come talk to you.... Anyway I said yes I would like to speak to the manager and could we get the fried shrimp and the pretzels redone and put it into a to go box.. no problem.. about 25 minutes later the manager brings the shrimp and pretzels over on a plate.. we stated that is suppose to be to go.. he turned around and went to kitchen and put them in a to go box and had the severer bring the box back to us... Never saw nor spoke to the manager.. then it took another 15 minutes to get the bill to pay.... Anyways there is even more to the experience. I feel that this location needs to be retrained or needs to be closed down.. I've read some of the other Google reviews and my experience seems to be on par with some other people... It's too bad because Applebee's is labeled as a neighborhood feel good restaurant and bar.. not so feel good.. hope this will help improve this location...

Richard Tonche

This was the worst experience we’ve had dining out in quite some time. Arrived there tonight at around 7:00 pm and we were seated immediately. Host saw our 7 year old standing in front of us but didn’t grab us a kid menu, so we asked for one as he went to seat us. That should have been our first sign as to how the experience was going to be. There were only about 10 tables occupied, including the bar area. That should have been our second sign. Waitress came over right away and took our drink and food order. Then we sat there for 20 minutes with NO food. Not even the appetizer we ordered. At that point, we just walked out. On the way out we noticed no one had food and others seemed just as annoyed. At no point did anyone come over and tell us why/what the delay was. This was were management needed to step it up. The table that sat next us (about 15 minutes into our wait) got their appetizer immediately (chips and dip) which just added to our frustration. On a side note, the place smells like the carpet has been soaked and molded for some time. Quite dingy. And not to mention that our waitress had her two toddler children sitting at a booth while she worked. Not sure her circumstances or reason for having them there, but I’m pretty sure there’s a policy against that. As slow as the place was for a Saturday night at 7:00, she should have just gone home with her children.

Kay Jay

Sat at the bar and order Togo. My food took 30min to come out. And I couldn’t even order a drink after she took my food order she did not acknowledge me until the food came out. I Subbed out my fries for mash potatoes and I never got my mash potatoes. In the bartender defense she went to the back to grab the mash for me but I had already waited enough and she was taking to long so I left. My burger was also supposed to come with a tomato soup never got that. The thing that made me mad and caused me to drive back for a refund was the wings. I had ordered garlic Parmesan. Look at the picture. The process for getting a refund was not simple either. Apparently the manager on duty do not have the power to refund me without taking it out of the bartenders pocket. So I had to give her my phone number and last four of my debit card so she could email a higher up to issue the refund. And I have to wait for a call from the kitchen manager. Just over completed and stupid in my opinion. Update, I still haven’t gotten my money back. I’ve gone back to the store and called the store on different occasions. Both time I talked to a different manager and they told me all they can do is send an email and wait because my refund hasn’t been issued yet and they are managers from different store filling in for the day. I wish I could give this place negative stars.

MJ

VETERAN’S DAY 11/11/25 @ 9:10pm I came in with my wife to celebrate Veteran’s day and of course get my chicken tenders which were okay, my wife got an appetizer platter and that was really good she enjoyed it however the service was incredibly slow and not many people were there ordering food. Of course we were patient and got through it but when we were done and went out into the parking lot we discovered that our car was gone. I am letting yall know now that if something were to go down in the parking lot of their business THEY HAVE ZERO SURVEILLANCE FOOTAGE! There is one little camera on the “To-Go” side but it ONLY captures the 3 parking spots right under it! Talk about USELESS!!!! As a Vet that really rubbed me the wrong way. Y’all need to do better and fix that!!! I would expect that out of Garland not Richardson. You are better off asking local businesses for their footage DEPENDING on where you park your car! Just making the public aware. 🇺🇸 Otherwise, the manager showed incredible concern and even called Richardson police for us and giving us useful advice. Thank you. We got our car back in one piece lol💯

+3

Perla Ortiz

It was the most horrible experience about service and food. Waitress she had no clue of she was doing. Food took for ever and the ribs we order were so hard they look uncooked, mi side of mushrooms cold and flavorless. We didn’t want to ask for a different dish or even mention it was my birthday because we didn’t wanted to wait another hour. We spend almost more than 30 min waiting for our checks to be corrected. I really appreciate the other 2 waiters trying to help her but what a horrible experience.