Your customer service was wonderful thank you

The service here is excellent they greet you with a smile the manager the employees are smiling at you and the service is fast great job keep it up I coming all the way from Corona California to eat in Baldwin Park excellent service

I love the taste of Church's Chicken more than KFC. Also the corn and mac and cheese, amazing. In this location the personal are very friendly.

Best chicken I've had for a long time. Limited menu however food is great.

Hey Siri, john is the best

Awesome Staff and delicious food.

Good food for the price. Chickens great but those biscuits are worth commiting atrocities for

Always great food.they never change their ingredients. Love it

I like the fried chicken here very much, but occasionally I eat it salty a few times, and the price is OK

Havent been to this location years but the guys there right now have great customer service.

Food was great. Got the new smokehouse chicken. The cashier was very polite. She had given good food suggestions.

I love their food 😋😋😋

I got the number 2 . 3 pieces of chicken mashed potatoes and the best biscuit ever. The staff are excellent 👍. They have pleasant personalities and make sure your order is correct and they do it fast. Recommend highly.

June 14, 2023. 11a.m. Alberto N. Honest, polite/courteous and excellent customer service. The bourbon/black pepper chicken was great 👍😃. Check # 10002.

It has been two years to have Church's chicken again. It was pretty good. Better than KFC or Jollibee. They were explaining another menu for me. I chose what they suggested, Three pieces of chicken. Service was great. Speed was fast. I think they are nice people so I hope to see them more smiling next time. : )

I was pleasantly surprised. It was the first time I went to this location. I went through the drive-through and put in my order. When I arrived home, nothing was greasy! My chicken was great, my fries were great, and my okra was awesome. At another location every time the fries were not crisp and the okra was wrapped in paper which was soaking wet.

Fast service. The young lady taking my order was easy to understand and had no complications. I pulled up to the window and she took my payment and gave me my combo. Everything was in the bag. The biscuit is amazing! Get yourself an extra biscuit, you won’t regret it!

Martin Martinez

Fast service. The young lady taking my order was easy to understand and had no complications. I pulled up to the window and she took my payment and gave me my combo. Everything was in the bag. The biscuit is amazing! Get yourself an extra biscuit, you won’t regret it!

John is very sweet and kind. He took his time and helped me in my Mom with the order. He made us the chicken fresh.

Ed Hani

John is very sweet and kind. He took his time and helped me in my Mom with the order. He made us the chicken fresh.

Seung Eun Lee

It has been two years to have Church's chicken again. It was pretty good. Better than KFC or Jollibee. They were explaining another menu for me. I chose what they suggested, Three pieces of chicken. Service was great. Speed was fast. I think they are nice people so I hope to see them more smiling next time. : )

This facility gave me a whopping 3 dips for a family meal. Come on church's. What am I supposed to do with 3 dips?

Best in town for fried chicken. Very crispy not dry yard bird. Try the damn biscuits, Mmm Mmm

Hate that the crackheads cone in and bother amd run out before the workers kick them out... other than that. Good. Food.

Good chicken, drive thru is a little confusing, but you can walk in and order too.

The chicken here is so crispy and with thin skin. It is amazing! The biscuits are sweet and go great with the salty chicken and some mashed potatoes.

Needs to staff up more. Drive-thru takes forever despite watching all the employees working diligently

Still loke their chicken however it seems their recipe has changed. The Chicken was alot more flavorful some years back

Restaurant needs to be cleaner staff not very tentative

Service was very accommodating despite being so busy. Excellent service and the chicken was great.

Good customer service very nice ladies, chicken nice hot and fresh love it.

Fried chicken was yummy. 3 pieces of chicken deal was a great value. Store look a bit run down. The customer service of staff was great, nice and friendly. But kind of slow.

Went to pick up a big order for my night shift workers were great. But I gave it a four star do to the fact the phone number doesn't work for phone orders I think it would have helped for me to make the order to pick up instead I had to make the order at location wait 20 minutes. Bet again the workers were amazing.

Fried chicken is fresh and delicious. Sometimes outside stranger comes to use the bathroom, and sometimes guests make unclean things on all table and chair (when she leaves, the worker clear soon)...althought the fried chicken is delicious, but I can't 100% to enjoy. still recommed their fried chicken.

Always hot and tastes fresh. Not a big fan of cole slaw till I tried it here. Biscuits with honey is also a must

Got those new wings original. Missing the spices! Tenders were bomb as always.

Dan Martinez

Got those new wings original. Missing the spices! Tenders were bomb as always.

Food don't taste the same nomore..service could be very better

Compared to kfc and pop eyes and polo loco churches is on the bottom only thing thing really here is the chicken sandwich and thats basicslly all

bruh they I ordered the chicken tender meal with fries and mashed potato’s and they forgot the fries and the biscuit

The chicken was not hot and crispy. They gave me chicken that was sitting there a while. Disappointed.

This place is good when I don't feel like cooking there special are super on price and the taste well all let your mind. Decide.

Overall great exp. My overall concern is that when I ask for spicy I always get a mix of regulary and spicy when I've asked for all spicy.

Good food. Just be careful, I went through the drive through got home with 10 min. The heat inside the chicken burnt my tongue.

The food is great here. I when there and ordered 2 seperat meals i only got one

Chicken was okay, not as tasty as years back. The Jalapeño poppers, biscuits, and fries were good, mash potatoes and coleslaw were okay. They were out of hot sauce, did not give us honey and was told it would take 20min for mac and cheese... I'll stick to KFC..

Chicken was good and fresh. We had to wait around 20 min for it to be done. We ordered the dark meat meal and got mixed. I know it's more expensive, but we don't like white meat and we didn't even get one drumstick. Why is hard to get good service in Baldwin Park? Things are either missing or incorrect.

I heard Church fried chicken was pretty good, but I am very disappointed of my order, for some reason they came out not good at all (over fried & chicken feathers are still attached) and not worth the price I am paying.

We have been a loyal customer since 2009 when I arrived here in the US. My family like their fried chicken. But lately when we ordered take out when we opened the box they gave us burned fried chicken pieces. This happened twice already. It would be the last. 09-16-2025

Gavino Berino

We have been a loyal customer since 2009 when I arrived here in the US. My family like their fried chicken. But lately when we ordered take out when we opened the box they gave us burned fried chicken pieces. This happened twice already. It would be the last. 09-16-2025

Dan Ma

I heard Church fried chicken was pretty good, but I am very disappointed of my order, for some reason they came out not good at all (over fried & chicken feathers are still attached) and not worth the price I am paying.

Taz

Chicken was good and fresh. We had to wait around 20 min for it to be done. We ordered the dark meat meal and got mixed. I know it's more expensive, but we don't like white meat and we didn't even get one drumstick. Why is hard to get good service in Baldwin Park? Things are either missing or incorrect.

Tables hadn't been wiped down & chicken was a little undercooked.

Everything was cool until I realized your shrimp is dirty. I guess church is cool with people eating s$&@.

Not the best Church's experience. And i love Church's.

Lil dirty and chicken for Me was not all that. I think Popeyes is better

I have to say their chicken is good but their biscuits are the best. And add.. on my recent trip (today) I was given the wrong order. i did not check, by opening the boxes while in line, but opened the boxes when I got to my destination. the order was wrong. I called ..no answer..and mailbox is full. with it being to far to return just for chicken..we ate it. just next time I will check the order while in line. reason for 2 stars. its disappointing when youre set on eating what you want but was given something else .so it didnt go down easy. 😣

Great customer service but it's unfortunate that our chicken came out tasting like gas. My guests and I immediately got stomach pain from consuming the food. We got a full refund with an understanding cashier.

It would have been better if they would have given us our biscuit that was supposed to come with our meal. The phone didn't work so I couldn't even let them know. I hope they see this and call me back.

My sandwich was as sad as the guy who made it

Mark

My sandwich was as sad as the guy who made it

Disappointed chicken was overcooked biscuits were overcooked dry and hard macaroni was burned the worst 40.00 I over spend

Severe diarrhea two hours after eating

Hands down the worst Church's Chicken I've ever been to I'm not a picky person but they have no idea what they're doing.

Waited behind a car in the drive thru and pulled up finally just to have some guy randomly walk up and have his order taken first by a blonde employee who just stared at me awkwardly for a second.

The website says they close at 10 but they technically close at 9 because they can only make 2 pieces of chicken from 9 to 10 according to their manager of the night.... so make sure if you want to go to this churchs in baldwin park you order your chicken at least by 8:55p.m. such awful customer service and me and my fwmily live down the street and used to order 50 to 75 pieces of chicken here.... well too bad they lost our business because we are no longer contributing to their hours or paychecks....ill rather go to a farther churchs chicken than this one... never heard of such a thing... Wow smh very unprofessional!!!!

I'm disappointed. I ordered the real big deal combo with there signature jalapeno pepper and i got home and no pepper. So i tried calling and no one answers so i cant even complain about not recieving part of my meal. So don't go there if you want missing items from your combo.

I drive uber ... I have found that most of these establishments have bad speakers over cooked food ... The best place is in norwalk ... Alondra & pioneer ... Always good ... Imperial& atlantic should be shut down always out of chicken ... Rude and micro managed to death ... Close it

I order the 2 pieces and it had a hair and I call the manager and looked at me and he said yes what do you mean yes you think I'm going to eat this after he seen it and told him his staff should wear hair nets to cover their head 😝

I ordered the tenders wasting my time I demand a refund

This is the second time they give me a old hard chicken sandwich I tried to give them a chance and I don't like leaving negative reviews but they just don't care the brand and chicken were hard infused to work at KFC a long time ago and I know when chicken if left out all day and yeah they saw old sandwich and instead of throwing it away let's give it to someone who paid money to eat a fresh chicken sandwich there Mac n cheese is great the biscuits are always glazed right but their chicken is horrible this is sadly the last time I go to this place and yes they always do forget to put something in bag it happend to me twice at least they are consistent about it stay away they also have a phone number that doesn't work so good luck trying to reach them and tell them they made your food wrong

Consistency with the issues is the norm at this location. From getting orders wrong, having conflicting information, and other small issues. The last two times the employees failed to properly close the lid on my drink and caused to spill on me or inside my car, and the first time they didn’t even fill the cup up. Somehow out of ice today so I have a warm drink. Don’t even get me started on old/stale biscuits and old fries. For as expensive the food has gotten I would at least not have to worry these things when every other place of food I visit in the area offers a vastly better basic experience. I don’t see myself visiting this location any more going forward. I’ll make the extra couples to go to KFC nearby if I have a craving for fried chicken I guess.

Just ordered 9pc chicken mix for $12 good deal but the chicken they gave me was stale, cold and hard. No wonder they’re so quick to give my order. Had a doubt so I asked the guy if the chicken is fresh and he even said yes. I trusted him only to find out it was cold and hard when I got home. Tried calling them but no one answered. So disappointed.

I ordered 14 pieces of chicken legs for dinner at Church Chicken, and found that they only gave me 9 pieces when I got home. After dinner, I went to the church's chicken and told them that they less me five chicken，She asked me to bring the box back and show her. I don’t need chicken , but her attitude makes me very angry. My English is not good. She Kept laugh at me until I took out the phone to record the video. I will never forget her arrogance. So So So rude，Worst restaurant ever！

Employees have really bad attitude. Again I guess I dont learned the lesson. I went back today the 02/07/19 at 8:50 PM I got the offer they told me over the drive thru the cashier Crystal was very rude. Then No mac and cheese available,when I got home my chicken was very hard and dry . This place needs more nice people specially a young guy his tall hes also like a manager but he needs to learn how to be a customer service as an sample of the employees

Milton saves the day but the other people working were not good or friendly , I don’t speak Spanish and they were only talking Spanish which isn’t cool . It was almost impossible to order .

I ordered through postmates and I was sent rancid chicken all of the food including the fries were made in this oil they tasted disgusting. The mac n cheese was all burnt. I only received 1 biscuit. I would never buy from here again postmates did nothing about getting me a refund when I reached out to them.

The oil smells not good, it may have been used too many times. Employees always chat with each other when they work，so they are slowly，don't come unless you want to have unhappy experience.

chicken is good-service is terrible-better count your pieces of chicken in the box before you leave-they short us every tme- tonight it was 3 pieces. If you try and call them on the phone about it-they just don't answer. TERRIBLE SERVICE. only reason we keep going is because it's convenient.

Awful place. Don't even get to eat and the manager made this clear. Just wait and we'll will help you he says. Followed by us standing there while another woman helps 2 more people walking in after us. Dirty small location and bad staff. Won't be back.

3/26 sat night 7:30 pm ordering at the drive thru unpleasant lady taking my order with no customer service training I'm a 61 yes old man asian .she just totally talking ro me like im homeless uneducated person I'm so frustrated with the service. I cannot believe a young lady will talk like that to me

This place sucks 🥴 Popeyes has way Better chicken than this Place with better flavor

Their manager Britney is very rude. Customer ask why it waiting too long, the drive way waited more than 15 min, the manager told customer go to somewhere else, then refuse to sell. But actually they were just chatting in the store, made drive way customer waited over 15min. Her coworker was recording customer and they were laughing together.

Pretty disappointed. I understand what is on the menu but if I ask for specific why would you try to change my order. 😑 Then I place my order only to be told No Mac and cheese. 😬

I ordered an 8 piece family combo and added a side of fries. I trusted everything would be in the bag so I drove off without verifying. I get home to find they forgot to include the 4 piece biscuits that were included in my meal which I obviously paid for. Then I had to deal with my upset children!

The employee Johnathan S did not provide the correct items with my order. I purchased 8 pieces of chicken, which should come with 4 biscuits, but I did not receive any biscuits. Additionally, I requested BBQ sauce and signature hot sauce, but I only received two BBQ sauces, no signature hot sauce, and was instead given regular hot sauce by mistake.

One day in 2021, their chef may run away from home. I'll drive to el Monte's to buy fried chicken. Please take a look at the excellent works of Baldwinpark's fried chicken shop. Updated on June 22, 2023. Has this chicken baby been made into food by you？

The number of large fries is simply getting less and less! Before 7 dollars to give a lot! Now I've tried it two or three times and I'm disappointed!

Went here on Labor Day around 1:30pm. I ordered an 8pc family meal to go with and a side order of coleslaw and biscuits to go. They forgot to put my side of smash potatoes and on top of this my first bite of the chicken had a huge hair inside of it (see pics). I went back and got a refund. Never coming back to this location.

Spicy chicken would have been good if it had not been COLD. Both my orders were missing biscuits and jalapenos and I could. It ho back because I rode the bus I walked up ibuy they made me order at drive thru window(very hazardous and a lawsuit waiting to happen when somebody gets hit by a car!) I am in this neighborhood frequently but will go to KFC across the street from now on!

Don't go to store #787 in Baldwin Park. They give you old foods like biscuits and they forgot to give me one of my side order.

Phạm Nhật Tiến

The employee Johnathan S did not provide the correct items with my order. I purchased 8 pieces of chicken, which should come with 4 biscuits, but I did not receive any biscuits. Additionally, I requested BBQ sauce and signature hot sauce, but I only received two BBQ sauces, no signature hot sauce, and was instead given regular hot sauce by mistake.

evan yau

One day in 2021, their chef may run away from home. I'll drive to el Monte's to buy fried chicken. Please take a look at the excellent works of Baldwinpark's fried chicken shop. Updated on June 22, 2023. Has this chicken baby been made into food by you？

Bob

The number of large fries is simply getting less and less! Before 7 dollars to give a lot! Now I've tried it two or three times and I'm disappointed!

Francisco Reinosa

Went here on Labor Day around 1:30pm. I ordered an 8pc family meal to go with and a side order of coleslaw and biscuits to go. They forgot to put my side of smash potatoes and on top of this my first bite of the chicken had a huge hair inside of it (see pics). I went back and got a refund. Never coming back to this location.

David Elder

Spicy chicken would have been good if it had not been COLD. Both my orders were missing biscuits and jalapenos and I could. It ho back because I rode the bus I walked up ibuy they made me order at drive thru window(very hazardous and a lawsuit waiting to happen when somebody gets hit by a car!) I am in this neighborhood frequently but will go to KFC across the street from now on!

Jay Thai

Don't go to store #787 in Baldwin Park. They give you old foods like biscuits and they forgot to give me one of my side order.

I placed a online order today 10pc family meal today and had my husband pick it up and when I opened up the chicken it looked burnt and my sister in law said tasted like old oil. Everything was cold and nasty never again will I eat at churches chicken

That was the worst burnt chicken I've ever had! The one in Norwalk is so much better!!

Terrible service today. I could clearly see my food was ready and just sitting on the table in the kitchen, but it was completely ignored. The FOH girl with glasses and tattoos was too busy chatting with others and forgot about my order. I was literally the only one in the dining area, and there was just one car at the drive-thru. No excuse for this kind of service.

I just left from here. The worker was nice, but they close at 10. I arrived at 8:41, and he told me they weren't serving spicy chicken at the moment. I don't usually leave reviews, but coming an hour before closing, right after work, and then having to go to another location (KFC) was a bit inconvenient and pretty disappointing.

This restaurant needs repairs the personnel and the up keep of the building are not up to standards very difficult to exit the restroom and food taste like the deep fryer hasn’t been cleaned and personnel very rude about the situation.

I pulled up there at 6:00 they don't close until 10:00 p.m. I wanted spicy chicken they told me they only had plain regular, I told the girl aren't you going to be making spicy and she tells me well yeah but it's going to take at least 30 minutes I said that's okay I can wait about 20 minutes later they brought me out my chicken the pieces were really small I was kind of disappointed. With the two deals I was supposed to get a jalapeno and a special sauce with each "THERE WAS NOTHING IN THE MEAL BOXES,THEY DIDN'T INCLUDE IT...and it came with a biscuit, but the butter they brushed on each biscuit was RANCID, YOU COULD SMELL IT AS YOU LIFT IT TO EAT....SMELLED LIKE VERY OLD OIL...NEDLESS TO SAY,' I WONT GO BACK TO THE B.P. CHURCHES ON RAMONA. WE WERE VERY DISAPPOINTED!

This is my third time going to this churches and they’re giving me burnt chicken that look like it been cooked in dirty oil bad customer service. I get home to find out. I just purchased a box of burnt chicken.

KIMBERLY PIKE

That was the worst burnt chicken I've ever had! The one in Norwalk is so much better!!

Marina Deharo

I placed a online order today 10pc family meal today and had my husband pick it up and when I opened up the chicken it looked burnt and my sister in law said tasted like old oil. Everything was cold and nasty never again will I eat at churches chicken

Bobby Hernandez

This restaurant needs repairs the personnel and the up keep of the building are not up to standards very difficult to exit the restroom and food taste like the deep fryer hasn’t been cleaned and personnel very rude about the situation.

Shin Khant Aung

Terrible service today. I could clearly see my food was ready and just sitting on the table in the kitchen, but it was completely ignored. The FOH girl with glasses and tattoos was too busy chatting with others and forgot about my order. I was literally the only one in the dining area, and there was just one car at the drive-thru. No excuse for this kind of service.

samantha d

I just left from here. The worker was nice, but they close at 10. I arrived at 8:41, and he told me they weren't serving spicy chicken at the moment. I don't usually leave reviews, but coming an hour before closing, right after work, and then having to go to another location (KFC) was a bit inconvenient and pretty disappointing.

Dianelaine929 truthbetold

I pulled up there at 6:00 they don't close until 10:00 p.m. I wanted spicy chicken they told me they only had plain regular, I told the girl aren't you going to be making spicy and she tells me well yeah but it's going to take at least 30 minutes I said that's okay I can wait about 20 minutes later they brought me out my chicken the pieces were really small I was kind of disappointed. With the two deals I was supposed to get a jalapeno and a special sauce with each "THERE WAS NOTHING IN THE MEAL BOXES,THEY DIDN'T INCLUDE IT...and it came with a biscuit, but the butter they brushed on each biscuit was RANCID, YOU COULD SMELL IT AS YOU LIFT IT TO EAT....SMELLED LIKE VERY OLD OIL...NEDLESS TO SAY,' I WONT GO BACK TO THE B.P. CHURCHES ON RAMONA. WE WERE VERY DISAPPOINTED!