Mario Aguilar

The bread they served me was burnt. I get bread burns sometimes but I don’t understand why they just don’t do it again and replace it. I love Jims but this place is not great at all. Please check your food before you go.

Jeremy Hey

Ok so I don't usually write bad reviews, but this was unacceptable! I got home from being out of town at 3:00 a.m. and was starving. Besides McDonald's, Jim's was the only option. Back in the day when I used to drink alcohol, I'd get a 4:00 a.m. sub and it was alright. Anyways I ordered a Jim's Blue, basically just a half chicken finger sub with blue cheese and small fries. Ok, the sub was ICE COLD - so strange - bc the chicken fingers were crispy but the entire sandwich felt like it just came out of the freezer. Their fries are usually good - these tasted old and had maybe the slightest bit of warmth to them - old gross disgusting fries. How are you going to serve me a hot sub literally cold as ice cubes? There was also a handful of onions on this sub, an obscene amount of onions on the sub which i had to remove - gross, learn proportions. It was beyond terrible. Listen, I get this place is for drunk college kids and for ppl who go out when they need a bite after they're wasted. But even if I was annihilated, seeing doubles and unable to walk in a straight line - this sub would still have been trash and disappointing - this sub seriously was sub-par for Buffalo standards. I was so hungry and just wanted something decent to eat after being on road for hours. I will never return to this establishment.

MD “EMRAN” HOSSAIN

Order the food and my family was with me, told them they need to use the restroom, employee replied, knock the door, then I did and told them it's locked. He said keys doesn't work. Now I wonder why this location has the lowest reviews. Corporate please take this action

Mother earth

I normally enjoy my food from Jim's however on 1/28/25, i couldn't. I came in to put in an order between the hours of 12 am and 1am. The African female that took my order had gloves on however I wondered why, because she was handling everything with those gloves on. I watched her handling money, touching her glasses, using her telephone, touching her clothes and then finally the food. I was so annoyed thinking about all of the germs she just spread. I was so tired, that I didn't address her and left with the food and through it out.

Lexi Yktv

I asked for extra crispy & saucy chicken fingers. This is not extra crispy or extra saucy. They forgot my blue cheese, we had to go back up and ask for it. They gave me the wrong size blue cheese, I was supposed to get a bigger one. I’m a former Jim’s employee on Chippewa, I know this. There’s an older woman working there, she was RUDE as hell. It wasn’t busy either. But even if it was busy, keep it respectful. Dave would’ve fired us if we were rude with a customer. This woman needs to change. I understand mistakes happen with orders as well, but this was too many mistakes. I did still eat it, but the point was that it’s not how I ordered it, & the older lady was disrespectful.

Rambling Non-Conformist

Would NOT recommend! For $18 you would think you'd get great customer service with a smile, fountain drink refills or at least an amount of food that justifies the price we paid. None of that happened here. Grumpy cashier even though it wasn't busy or packed. Tables were dirty. Smallest burrito I've ever had - fit inside my size Medium palm - not even covering my whole hand! Fries were also super small. Save your money because you'll get more for $6 down the street at BK with drink refills. Or just go to Moe's for a Human sized Burrito with Tortilla Chips included for around $16.

Yamaris (LxveFruitt)

I was just here earlier today, and I want to say how the older woman was incredibly loud and rude to other customers. When our food was ready, I got up to grab it, but my family and I were apparently taking too long, as the woman aggressively threw her arms up and snapped, "It's yours" she said. She also forgot to add our condiments. I will say the gentleman who took our order was very kind and easy to talk to.

Bflo JAC

Long day working didn't feel like cooking so I ordered a burger sub this is what I got, it was a disaster, I will never order food from this location, you should be shut down FY you stole my money.

matt n

Disappointed this time- chicken tenders were hard and tough and small like the Purdue kind you get out the freezer at tops. Last time we came they were the large, flat, juicy, almost battered, you know the kind. Like high quality restaurant grade tenders you can only get out at a bar or something. Lame

فوزي معلم

Not everyone who come late night on Friday is drunk. This is the second time where I ordered a stinger and got tiny chicken patty and a sloppy sandwich overall. Compared to what I am used to getting from Jim’s Steakout, this whole sandwich chicken would have been about half a sandwich. Not coming there anymore.

Jon Peck

Is this some sort of joke? I asked for no tomatoes and I got two of them. Also I only got one tiny chicken finger. What a waste of money. Never eating at this Jim's again.