DQ Grill & Chill

Brailey Gunter

9-11-24 8:05pm Sat in the drive thru for at least 5min. Not a single greeting. A simple "I'll be right with you" makes all the difference instead of not even acknowledging a person is there. I finally just drove off. Only 1 person if front of me. Never again.

Luis Maldonado (Louie the cop)

Normally this location is pretty good but on this particular day the lobby is closed and the two female working were too busy cleaning to even come to the window to take people's orders the only one that was somewhat helpful was the cook. He seemed to be in a better mood

Lucy Salinas

The food is good ! & The workers hate their job horrible attitudes. I can only imagine their attitudes at the ending of their shift. And they need to train their employees on how to make ice creams right I got a sundae with one strawberry literally. And no one was cleaning up the tables.

Bill Gierisch

The new remodel job has taken out a bunch of tables and added an ice cream kitchen. Waste of space if you ask me. Doesn't have a welcoming feeling anymore. Two girls working the front. One at the window and one in the ice cream kitchen. Neither acknowledged the fact that i was standing at the counter waiting. The girl that waited on me, after I had to ask if anyone was working the counter, didn't know what a frosted coke was and didn't know how to make a cherry coke. Obviously completely untrained. This place has gone to Hell since the Taylor's retired. No one cares probably but I won't be going back.

Roberto Zamora

The guy who is serving the ice cream is always with a bad attitude, this time he didn’t put pecans on my sundae and I just told him while I was there waiting he ignored me and went on making other ice cream for the drive thru then came back and started making another one then I told him again, can I just get the pecans on this sundae because it’s melting then he rolled his eyes at me and came all mad to add the pecans. He is always with that mad face I think he should get fired for bad customer service

David Bryce

Don't order the taco salad. Very small compared to other Dairy Queens. Had no beans in the bottom like there is supposed to be. The taco shell tasted nasty. Not worth the money. The fries that I order tasted old and not fresh to order. Who ever owns this Dairy Queen needs to sell it or do some changes in this store because it really was very disappointing for a Dairy Queen franchise.

C Rod

OMG!! I order my food, the lady hands my drinks to me thru the window, spilling over the top, i ask her for napkins to clean my truck and cups. She tells me to pull around to wait for my order! I’m like, can I wipe these cups real quick. So I proceed to pulling around and there’s already a car waiting for his food so I pull beside him to wait too, a different lady(manager) comes out rudely telling us to park right! And barges back inside! The way the stores parking is on the pulling around the drive thru side is impossible to easily park when coming around. Those ladies were complete bit@&$. I’ll never go back!!

Bri Diiaz

My husband just got home from a long hard day of work & purchased a Nachos Deluxe & come to find out they DID NOT EVEN PUT MEAT IN THE NACHOS!!! AND ITS NOT THE FIRST TIME THEY'VE MESSED HIS ORDER UP THEY NEED TO GET THEIR ORDERS CORRECT!! 😡😡😡 Just money down the drain!

DavidM

I can't believe I just left there after waiting almost 10 minutes for my food and was served cold leftover food that was mostly inedible. I guess they wanted to give me the appearance that they were making me fresh food so they made me wait. The only thing warm in my whole country basket was the gravy. And it was only warm not hot. The only fries in that basket that were somewhat warm must have been close to the light because there was zero crunch on the rest of the cold fries. I have been stopping by there once every 2 to 3 months sometimes more for many years now. Time to give something else a try.

Fresh CutGrass

Quality of the hot food is a hit and miss but the ice cream is always on point . The customer service tho is greatly lacking , I have been to this location more than once and Have experienced poor and rude customer service both at the intercom and window everytime . The tone and demeanor of workers seems as if they hate there jobs and that it is just an inconvenience for them to take my order and allow me to pay. The speed of service is also lacking even when it appears there are only a few vehicles in the parking lot and no line in drive thru with that being said be prepared for Ridiculously long wait for something a simple as a dip cone or large drink.