SoulKittyKat

So I thought maybe the onion rings on the crispy onion whopper were just being used as false advertising... No, they just didn't put them on mine. And they've discontinued the brisket whopper, but it's still displayed on the menu. So whomever is in charge of that needs to take care of it. And I'm pretty sure I got shorted on my jalapeño bites. I get that it was right around 5pm, but I'd rather wait a little to get food made correctly. The fish patty is now sadder than the McDonald's fish patty, so guess I won't be getting that anymore.

Connie Rogers

Odered thru the app to make it easier. I ordered a vanilla ice coffee with cold foam. Got the drink, no cold foam. I asked for it and they put a little bit on top. I have had it before, there is supposed to be more, you oay 60 cents for it. Ordered a whopperjr brisket. No pulled pork on it. This after 20 minutes waiting to get my food. There were no customers at the counter.

My husband put in an order to pick up our food was old fries old cold disgusting my wraps were disgusting the chicken was old and cold my husband's burger was not made properly and cold his fries too. For the prices you charge the food should be fresh

Jonny Ruby

We are there and my mom got food poisoning from the chicken

Lorraine Mcavoy

Where is management? I used to love this place. The burgers are cold , old, and half way off the bun! Do you take pride in your work? This is why so many jobs are going under. No quality, just pathetic. And this is a frequent problem. I’m done trying.

Ian

The food is awful, the service is poor with frequent mistakes made due to the corporation not giving a damn about their employees, and the tables and floor are sticky and dirty. I won't even go into the utter and complete NIGHTMARE that was the store's restrooms. Don't go here. It's not worth your time or money.

Nathan Slayy

I had put an order in around 2:30-3:15pm I only received one double cheeseburger, two chicken sandwiches, one whopper, and a large sprite out of the whole order through DoorDash. We ate the food and it was good but I didn’t know I had to submit a photo of my food for refund.. usual a refund is no problem never had to before.. mind you the bag was sealed but what am I suppose to take a photo of? like my dasher had been sitting there for a long time texted with him through it all. This is not the only time I’ve had problems with a one cheeseburger like okay whatever things happen but when half of my order is missing that's when I have an issue and I have talk to an DDagent about my missing food and that there is nothing they can do… I never made it an issue until now This location always doing something else besides their job. I will definitely be ordering from another bk location! ✌🏼

Sarah A

We placed a delivery order and made specific selections to accommodate our toddler’s dietary needs—he can’t have chocolate chip cookies, so we chose a toy instead. Unfortunately, the toy was replaced with the cookie, and his milk was missing as well. The trick-or-treat bucket we ordered wasn’t included, nor was my drink. We tried to report the issue through the app, but it only offered a $10 coupon and didn’t provide a way to speak with a real person. While I understand mistakes happen, this was a disappointing experience for our family—especially our toddler. We’d appreciate a refund, as we won’t be ordering from Burger King again.

Rhondalee Tarbox

Endwell Burger 🍔 King pretended to sell us a $5 meal deal. But really changed it to 2 for $5. So we got half the food for twice as much money. Left there feeling really ripe off while they laughed at us saying have a nice day.

N A

I have been going to the same McDonald's everyday during the week Monday through Friday and no matter who's on the shift if I walk in I wait 5 minutes for somebody to come up if I go through drive-thru I wait 5 minutes for somebody to come up and they always handle the other end of the store first if I walk in the Drive-Thru gets handled first even though they came in after me if I do drive-thru don't walk in gets handled first even though they come in after me I am fed up it's the Burger King Endwell there's no excuse for this treatment I'm taking it personally.

Margaret Londa

I’m looking at the money in my account. My card never has a problem anywhere. Drive thru says “it’s not working” I said “I’m looking at it in my account right now” drive thru says “yeah I don’t know. It’s not going thru”. No solution given, just a “well it’s not really my fault”. So ya know. Too tier problem solving there when I can clearly see the money in my bank account.

Buzzsaw 420

Ordered delivery through the bk app. Got a completely different order. The receipt was correct but that’s about it. Tried to contact costumer service on the app and AI offered a $10 credit on a $40 order. All I wanted was the correct order! so I escalated it to a rep who I found out wouldn’t get back to me for 24 hours? All I wanted was the correct order!! So now I call the number listed for the location and got a fax machine. Again. All I wanted was the correct order!!! You rule!!! Not ordering again. I’m done!