Dunkin'

Why is it MY fault you got my order wrong?? I go here literally every morning because its on my way home. Their attitudes change every day and everything takes so long.

Max Mccallum

Ordered $30 worth of drinks and food. EVERYTHING was wrong. I called to speak to a manager and big shocker… NO MANAGER ON SITE!! Do better! Thoroughly dissatisfied.

Tim Messier

Place is an absolute mess on a daily basis. The workers can’t keep up and they cant count to 6. it’s needed a change for a long time.

Jamie NEWTON

i’d like to stop at this location because it’s close to home, The girls are usually pretty friendly. There’s a new gentleman within the last six months who hasn’t picked up the food service industry very well he’s frantic all the time overwhelmed in the morning when he opens by himself he’s swearing treats, customers like crap and bashing the company itself several times he said that a breakfast sandwich and a coffee is gonna take 15 minutes because he’s all by himself and he doesn’t know what to do this morning. I go there and as usual his poor attitude swearing he’s gotta run the place by himself and the sloppy sandwich and the water coffee was not worth what I paid for. . Maybe some coaching and training and add somebody on in the morning.

Meghan Mattison Music

Everything is always wrong, the quality is never good or consistent. Only go every once and a blue moon if there's nothing else available in the location I am in.

Kristin Waller

Id give it less stars if possible. Service was sorely lacking, there was dirt and donuts on the floor, & they were the least friendly and attentive staff members I’ve ever encountered at a Dunkin.

Jared Davidson

This location has been awful for years , there’s a high employee turnover over, poor service. Everytime some one gets it right they change people and I recently heard using it as a training facility so we get over priced coffee that’s usually made wrong after a long wait. The location is to small not enough room for employees to move and they always have to many or to few ppl in there , the parking sucks and the line is often in the road.

Brian I

I can see why this location has bad reviews. Walked into the lobby today to place an order to sit in and eat. Was the only customer standing in there. Stepped up to the counter and waited, and waited more. Made eye contact with at least 3 employees while waiting. After about 3 minutes of standing at the counter and walking around the lobby, it became apparent they did not care. During the whole time I waited, one of the employees appeared to be complaining to their boss in the back room about people not showing up to work. I wonder why…..

Michelle Sherman

Everytime I come here it's like I'm sitting down at a restaurant and ordering food. Doesn't matter if I go in the store or thru the drive thru. I sit and wait. They do spend more time worrying about the drive thru and making that line shorter than they do the customers that walk in. And of course with America as lazy as it is u will wait forever.

Melissa Viau

Just went through this morning for three items and waited 20 minutes which I’m patient on the time I understand. I’m not OK with is the girl- Krysta Or whoever her name was doing, the window was so rude and unprofessional to a customer. No customer service skill whatsoever. Funny thing is I applied there probably a month ago and they said that I was going to get a call back and never called me, Tried reaching out, they ghosted me for whatever reason I would be a delight for anybody that I work for especially customer service industry.. What a shame that their quality of people has gone to crap. Do better Dunkin..

em aych

I have never written a bad review about any place. I try only to highlight the great service or experience I had but recently it was so bad I HAD TO say something. During this last week I had the most disrespectful customer service experience. The language and attitude was horrific, especially for a customer facing job. They were very rude when I asked questions. I will not be returning to this Dunkin’ Donuts again. Extremely disappointed in this shop of the franchise! I will highlight the South Glens Falls and Gansevoort Dunkin’ Donuts have the BEST customer service so maybe if you’re thinking about getting some coffee drive the extra 5 minutes to support a shop with better service.

Lena Mallory

Just went to fortedward Dunkin worst experience this is supposed to be a colata and a frozen coffee and there is nothing frozen about it I called and told them and got additoud about it don't go to fortedward Dunkin ...