Dustin Koga

I came here for lunch three days in a row since it’s close to where I’m working. My experience was great until my last visit. I order a 16oz cold brew lite ice with my sandwich to perk me up on my 70-hour workweek. The kid in the back made an honest mistake and gave me a small. Not a big deal things like this happens. I ask him for the correct size. He took my beverage, poured it into the right size cup, and filled the rest with ice. Maybe he was having a bad day, but it’s no excuse to take out your frustrations on a paying customer. A word to the younger generation, if you’re not happy where you’re at in life, nothing stops you from bettering yourself but yourself. Many people are still looking for work, and anyone with a steady income should feel privileged in this pandemic. I know I do.

Reality chk En

Very disappointed with my bacon turkey bravo sandwich. The cheese was no where to be found. Totally destroyed the taste of the sandwich.

Matthew Kess

The last 3 times I went to Panera, I walked out without buying anything. The menu keeps shrinking while the prices increase. I used to look forward to going, now it's almost completely off my list.

Joyce Walters

This Panera Bread has the same wonderful pastries and coffee as all do. Staff is friendly. However, they have a few issues. They are trying to keep it cleaner. Yea! As a matter of fact, they were cleaning windows with spray and a feather duster over some carry-out boxes which were open and being filled gradually. I suppose there is no other room other than the front booths for filling the carry-out boxes? Actually there was so much room at the rear of the store for packing. It's freezing back there so I hated to move there, but wanted to get away from packing boxes and loud, but friendly, manager type who was packing.And when I went to the restroom, there's a stench in the hall, not so much the bathroom itself. Sewer lines? By the way, i just heard management discussing that a guy is coming back to finish drain work. Good! Also there was delivery of linens through the front door. There is a rear door! Well, sorry Panera, gotta do it. Usually 4 stars, but not today. I'll bet back and hopefully give a better report. Photos attached.

Taylor Lynch

This location always does something wrong. Wrong sandwich, no sandwich, no baguettes, wrong size soup…you name it, it’s happened to me here. Every time I come it’s one of these situations. The night manager George always makes the situation right with refunds and so on, but HOW is the food coming out wrong each time? And don’t even get me started on waiting in the window at the drive through for 10 or more minutes before someone even talks to you, and it’s just to hand over your food with no good customer service. I wish I didn’t like the food at Panera so much because this location drives me crazy.

Ibrahim

Every time I come to this branch I order an iced coffee, and every time for 6 months it is always watered down. Now I have to drive to another branch just to get coffee

Jordan Hall

Third bad experience I’ve had here. My family loves coming to Panera Bread but when they mess up you order they want to argue with you. Then you explain to them what happened and they still don’t make the food so your family will sit there enjoying their meal and they still haven’t started making yours properly. Also, the manager on duty refused to make eye contact or address people standing in line to ask for drink cups. When I asked to just refund my money and forget remaking the order, they still wanted to argue with me.

Leslie Shields

Food was ok - not worth the outrageous price we paid. Drinks were flat - highly disappointing when they're charging over $3 for a small. There is a sewer smell. Many tables look as if they have not been cleaned well. Our table and the walls around our table were absolutely disgusting. Stuff crusted all over them. Most frustrating is my kids were trying to work on their homework and the people working in the kitchen were hollering, joking around, and cursing. It was so loud, we couldn't even carry on a conversation. This used to be one of our go to places, but I doubt we will return.

Debra Mciver

My sourdough bread was so soggy with mayonnaise I couldn’t eat the bread, just the crust. There was hardly any steak on the bread and the mozzarella cheese that should’ve been melted was a blob of cold cheese, that I did not eat!!!

Lisa Shauling

Ordered a group order of the pick two. Side apple…. They picked the apple from Snow White (rotten, ugly, dry) incredibly disrespectful. On the the second order Side: chips….. as you can tell by the pics…. Oh wait they’re aren’t any pics because they did not give us any smh.