Denise Nobles

Jordan was absolutely Amazing for offering me the Salmon! Little did he know that I try different fancy restaurants to test out my favorite meal(Salmon) Talk about Reading my mind..Excellent job in Showing Awesome Customer Service!! My food was absolutely Beautiful(Extremely important to me)! and the taste Exceeded my Expectations 100% Out of my previous choices..Red Lobster is #2 for sure!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Makayla V! I dined at Red Lobster on 02/14/2026 at 10:02 PM (Table 47), and I have to take a moment to recognize Makayla V for her exceptional service. Although our experience didn’t start off the best, Makayla immediately took ownership of the situation and made it clear she was going to turn our night around — and she absolutely did! From the very beginning to the very end, she was attentive, professional, kind, and completely on top of everything. She checked on us consistently, made sure our food and drinks were perfect, and carried herself with such grace and positivity. Her attitude alone changed the entire atmosphere for us. It’s rare to experience service that feels genuine and intentional, but Makayla delivered exactly that. She made us feel valued and appreciated as guests. Because of her, we left happy and grateful. Employees like Makayla are the reason customers come back. She is truly an asset to this restaurant. Table 47 Transaction #: SO1USYILSOUWTMDI

JaXmyne Burnett

Lo the general manager was AMAZING! She went above and beyond to make sure everything was good for me. I haven’t had great customer service like that in a long time and it felt awesome! Keep up the good work and friendly vibes Lo it’ll take you and your team a long way! 🫶🏾

Marcus Quisenberry

Visiting from out of town for work. The food was really good. It’s been a while since I’ve visited Red Lobster but I’ll be back again for sure. Rennee was a great waitress with good customer service. She frequently checked on the table to make sure I had what I needed. Very respectful as well. Overall good experience.

Koko S

We just moved to the area and took our two grandchildren for dinner and the service and food was amazing! We went on Christmas Day which presented challenges for the kitchen and waitstaff but Loretta, the GM, stepped in when needed to make sure the staff and customers were taken care of. Overall an excellent Christmas experience and will definitely be coming back. Also, want to point out that the hostess was so sweet and friendly and made sure to wish us a Merry Christmas.

Karen McLamb

We enjoyed our dinner! The food and the atmosphere was fine but the SERVICE was EXCELLENCE. Ask for Jordan. Perfect balance of paying attention and giving space. He has been our waiter two different times and he has been exceedingly pleasant. Great energy.

Jerika Lewis

Jordan was an amazing bartender! Super friendly, attentive, and made the experience at Red Lobster even better. Drinks were made perfectly and quickly, and Jordan had such a positive attitude the whole time. You can tell they really care about the customers. Definitely a reason I’ll be back!

Alix Sanders

It was my mom’s 87 Birthday and she chose Red Lobster in Denton, Tx. We had my 4 year old grandson Grayson with us and Craig was very generous with his kindness and time showing Grayson Every Lobster in the tank 🫶🏻❣️Emily was our server and was very attentive and efficient !!! My daughter came in late so we were there a couple hours visiting and enjoying the food company and dessert! Thank you Craig and Emily for making my moms Birthday memorable 🎉❣️

Estefany Utterback

We visited this place on Saturday. I ordered the lobster tail and steak special with broccoli and mashed potatoes. The lobster was fantastic, but the steak was a bit old and chewy. I mentioned it to our waitress, and she kindly replaced it with coconut shrimp, which was absolutely delicious. I do wish the menu had a few more options, but the service truly made our visit special. Denasia was amazing! I brought my two-year-old to see the live lobsters, and she went out of her way to take one out so my little one could get a closer look. She didn’t have to, but her thoughtfulness made our experience unforgettable. I’m so grateful for the wonderful service and the great time we had!

Brandon Johnson

Our waitress Kylie was great! Super nice and helped me figure out the best option to get my son a lobster with his kids meal lol. He got lobster mashed potatoes 😂. Glad to see the changes to the menu and change in the energy around the place. My son and I have been having lunch here since he was born.

Keitha Gallien

Excellent Experience at Red Lobster Denton! My family and I recently had a fantastic meal at the Red Lobster in Denton, and we couldn't be happier with our visit. From the moment we sat down, our server, David, was incredibly attentive. He truly anticipated our needs, making the whole dining experience smooth and enjoyable. It's always a pleasure when a server goes above and beyond like that! Beyond the exceptional service, the food was fresh, hot, and tasted great. Every dish we ordered was prepared perfectly, and the quality really shone through. While we had a wonderful time, we do have a couple of suggestions that would make an already great experience even better. It would be fantastic to see rice pilaf options added to the menu. Also, we'd love it if crab cakes and fondue could make a comeback – they were always such favorites! Overall, Red Lobster Denton is doing a fantastic job. Keep up the good work, and we'll definitely be back soon!

Matilde Figueroa

Who ever made this drink…. Criminal that’s at least one night in jail bc why did it get to the table and the “festive sprinkles” were not festive anymore they were sad and melted in the drink. But any who’s food was amazing and the servers are really nice 😊

Kelly Fuhlman

David was our server and we were a large party. He was amazing and so sweet. Please make sure he is taken care of.

Kennedy Scott

I wish I could remember our servers name but she was so sweet and was extremely prompt! I enjoyed the stuffed mushrooms. However, the food is very bland and lacked seasoning unfortunately. I would maybe come here for appetizers.

Really like the Red Lobster Franchise, but this location was not up to par. We should have known when the parking lots next to it was jam packed and only 5 cars here. Olive Garden and Texas Roadhouse was poppin'....now we can see why this place is not. Surprised to see so many 5 stars reviews honestly, as I checked to see what was up with this location? Maybe not enough to visit to even do the reviews? We finally called for a manager when we were told to crack the crab legs by hand...as they had no hardware to crack the legs/claws open? Only five or so tables were occupied? Told that they get stolen....well then dont sell crab legs. Finally they find one for the 2 of us to share. Manager was friendly and she tried to make it right. But at this point between the loud music (made it hard to talk), the wet silverware then wrapped in napkins (dry them first next time), the rolls where hard as rocks (this should be a signature for yall, dont mess up the rolls, and surely dont send them out to your guests when you can see they are dark brown), then the appetizer came out literally 1 minute before our food. Did 2 scoops of dip and then had to make room for the dinner plates. Food was good (minus the rolls), thank you for that, but the experience was....yikes! Hope the manager that spoke to us gets some help to support better service, I can tell she cares...so hoping this review wakes up someone higher up to look at staffing with the right people and maybe step outside and look at the restaurants right next door. Ask yourself, why are they busy and yall are not? People want an experience and good food. Ruin the experience from the start and its hard to make it up with good food only. And let's not run out of the obvious hardware. People dont buy crab legs and expect to do it all by hand. The cocktail was good, so cheers to that!

Madyson Wilson

Server, Jordan, was extremely nice. If you go ask for him! The 2 stars is for the atmosphere and remaining staff. The seafood boil I ordered was supposed to come with a lobster tail and it didn’t. When we asked asked another server, just to confirm, she said yes and walked away. A few moment later came back and threw a lobster tail on our table. We were very confused. If it wasn’t in the bag seasoned I was okay without it. This separate served then went and complained about my husband and I to the other staff. All within ear shot. The table next to us and us both heard the conversation and looked at each other in disbelief they were talking about us so closely.

Joey Esquivel

This evening me and my family went to Red Lobster for dinner. We have never had any issues until tonight. When we got there the host took a minute to get a table cleaned for us, even though there was no one inside the restaurant. When he came back we were greeted buy a young lady who looked to be multi-racial with her hair in two braids and tied back. She took our drink ordered and it took about a good 15 minutes for us to receive them. As soon as she got back with the drinks we went ahead and put our order in. I got - lobster pasta with the flat pasta with two different kinds of lobster, with asparagus, tomatoes, in a lobster sauce. and a cup of lobster bisque. My partner got - the shrimp linguine My nephew got - salmon with shrimp, with fries and rice Once we put in our order the waitress came back and asked us if we wanted to make our order to go. She also asked the customers in front of us the same thing. This was about 15 minutes after we put our order in. We politely said no and she went back to the back. We noticed the manager on duty, he was an older gentleman with white hair and a white beard. I was trying to joke with him and asked if we could get 50% off our order if we took it to go, keeping in mind we got there @ 6:45 pm and the time was now @ 7:30 pm and the location closes @ 9:00 pm. He just no and turned his head in a snooty way and walked off. After that our waitress pretty much ignored us as much as possible and only came back around 8:00 pm with our order. Everything was as we expected it but she forgot my lobster bisque with took about another 20 min for her to bring with no spoon. I got up and asked another waiter but to no resolve. I then went up to the host and asked him for a spoon and he bough us one to our table. And while as this was going on our waitress was no where to be found and there were about 6 other tables with about 3 other waiters one the floor. Everyone at table was enjoying their food, but it seemed like she was going out her way to ensure my food was not like it was described in the menu. The dish was mostly pasta with no lobster sauce besides the water from the pasta. It did seem like she was going out her way to ensure my meal was not enjoyable. When we finally paid our ticket @ $112. She had added on (accident) two more dishes that we did not order on just my meal line on the receipt. We waited for her to come back to the table for about another 15 min until I had to finally go to the front to let the host know so that he could get our waitress and correct the ticket. We finally left @ 8:40 pm from the restaurant. We were at your restaurant in Denton, TX - Golden Triangle Mall / 2801 S I-35E Denton, TX 76210. Sadly to say that after a 2 hour meal and costing around $112, you would expect better customer service especially for the price.

Janice Whitaker

The service was great but the food on the other hand was cold when it arrived at the table and I think the lobster was bad couldn’t eat didn’t want to get sick all three plates even after they remade it

We arrived around 1:00 PM to celebrate my parents’ 60th anniversary at Red Lobster. There were several empty tables, so we thought we were in luck… plot twist: 1-hour wait due to low staffing. Our waiter was pleasant and kind — truly doing her best — and we appreciated her attitude. The manager was also out there bussing tables, which shows they were trying to help where they could. Once seated, the food took over 45 minutes for our table of seven. When it finally arrived, most of it was cold, and we had to ask for silverware and napkins after the meals were already on the table. Not exactly the anniversary dining experience we had envisioned. While we waited, I counted over 10 parties between 2–7 people leave because of the delay. That’s a lot of lost revenue — and a lot of hungry, disappointed guests. If my parents hadn’t had a gift card and specifically wanted to celebrate at this restaurant for sentimental reasons, we likely would have left too. I understand staffing challenges happen, but long waits, cold food, and empty tables don’t make for a memorable celebration — especially when you’re honoring 60 years of marriage. Hoping things improve, because milestones like that deserve hot meals.

Red lobster, RED Lobster....... what is going on. I debated posting or not. I ordered scallops bacon wrapped. Scallops tasted like nothing. A Lobster plate with a tail and lobster tail it had fried bits in th tail and Lobster scallops pasta. The tail had poop on top and cooked into it it went thru at least 3 people. The alcohol drink had no alcohol in it. I rarely drink like 2 to 3 times a year maybe. I gave the drink back. And the platter. I paid $36 for the tail bites and four small scallops and that was with a veteran discount. That is crazy and ridiculous. I am never going back to any red lobster ever again. I feel so sorry for the manager. This company should be ashamed.

I’m really disappointed with my curbside order tonight. I waited about 30 minutes, only to be given the wrong meal. I ordered the Shrimp & Crab Pasta, but instead I was handed fried shrimp and a baked potato that I did NOT order, and the main item I paid for was completely missing. This wasn’t a small mix-up—it was an entirely different meal, and no one checked the order before bringing it out. Waiting that long and still leaving without what I actually ordered is frustrating, especially when curbside is supposed to be quick and convenient. I hope management improves order accuracy and double-checks meals before bringing them out so this doesn’t keep happening to other customers.