Nellie Asay

I’m so disappointed! Two years ago when I moved here, the chicken and coleslaw were amazing. Today I had to throw my order away. The chicken was not quality and the oil was almost rancid or old taste. The coleslaw had a sour taste- like it had been left out of refrigeration too long. I was sad. Maybe it’s a management problem. Now my tummy is hurting. Too bad

Bryan Gonzales

I've been here twice and both times it was disappointing. The chicken was like rubber, nothing fresh or even cooked within a reasonable time frame. I understand speed of service but not to a point that you serve old food to paying customers.

Chrissy Garcia

Incompetence at this location! The person (Richard) working the drive through gave our order away to two other customers TWICE! After waiting 45 minutes for chicken tenders, left without any food at all. Yes 45 minutes!!!!! After asking for a refund, the employee(s) couldn't figure out how to issue a refund to our card, resulting in payment back in cash. Not only are we very unhappy customers, but there are more than likely two other unhappy customers who received orders that weren't theirs! Super disappointed of the incompetence at this location. There needs to be better training of service and operating the register. Thank you for ruining our night resulting in lost appetites.

Larry Brown

Food was cold, rolls were hard, mash potatoes were also cold. Okra was cold. Nothing fresh, do not recommend.

Tommy Ruckel

This was the worst I have ever eaten at!!!! Everything was over cooked. The mash potatoes looked like they were under a heat lamp for days. There was a yellowish brown ring around the rim of the container. I almost broke a tooth on the okra. Their speakers at the drive through didn't work very good. I was going to ask the server at the window sometime but she just took my money and walked off. Nobody would answer the phone when I called.

Nash Lilly

Spent $20 in food asked for serendipity. They only offered two said I had to pay $.10 extra Per each extra packet no other chicken express I’ve been to has done this to me. Would suggest going somewhere else. If you use the serendipity. it’s salt and spices I could go to Olive Garden or red lobster and have the same price. For their breadsticks and salad are there amazing biscuits. Actually, it would be cheaper. It would be 18 instead of 20. I regret not going to them. Worth the travel to anything else. even tried to return my food. Was told the cops would be called. I left seeing my food in the trash can my money wasted because they can refuse service to anybody.

G S

If you read the other reviews on here they mention old hard food. Management needs to read these and understand people are trying to tell you something. Old, hard, discolored chicken has been my experience here the last TWO times I went. It was so tough from being old and left under a heat lamp you couldn't even chew it. This is the second time that has happened to me at this location. I tried it again recently hoping that the first time was just a fluke but it's not! Please set a timer and throw away your chicken once it reaches a certain time. Don't sell old hard food to people! Sell them fresh food and you will stay in business. This is twice now with the exact same experience with the hard, chewy chicken. The service was really fast and the drive-thru lady was very kind however the food was terrible and I spent $40. Please do better!

J Stovall

Horrible customer service on top old hold food. Paid $17 and didn’t get my full order. On top of that my chicken was cold and pink inside. Avoid this place at all costs!!!!!

Jordan Howard

I got food from here and they gave us expired Mac and cheese! It’s not a good texture the smell is awful even my 4 year old spat it out and said it was gross. I don’t typically due reviews but when we tried to call to talk to the manager she argued and said “that’s just how it smells and looks” no honey it’s not. They are gonna make someone sick

Jeff Duncan

Another example of an owner doing what is right for the back pocket and not the customers. I frequent...used to frequent....this location. We do construction and need a place to eat. Instead of opening the lobby, they ha e found (and I quote) “We are making just as much money as before and we don’t have to employ someone to clean the dining area.” What about the customers who need a place to eat? What about the freakishly long lines we now wait in? You don’t care about us. We are just an income to you. Well, you aren’t making anymore income from me until you open the lobby to serve the people.