Amy Brown

I love the lady that works drive thru overnight. Always happy to serve you. Food is always good .The line can be long at times but what fast food place doesn't have that occur from time to time? Bacon Ultimate Cheeseburger is my fav!

Placed a mobile ordered, was missing part of the order and had to go back. Then took a drink of my Dr. pepper, or what they called Dr pepper because it surely did not taste like it. Tasted like a…

Service on the inside is lacking.. drive thru definitely the way to go.

Laura Comer

Sticky floor, no dr. Pepper. Soda machines screen is foggy and needs to be replaced. Just made me sad we used to eat here a lot when we visited longview.

Darlene Hatton

Manager here is nice. Can’t say that for the girl at the window. No skill with working with the public. You need to be friendly and pleasant with ALL customers. I expect better from this place. Where are their auditors? Sure don’t want to see them close like the other three in this area did. I love Jack in the Box food but their tacos were awful. I threw mine in the trash because it was that bad. The rest of my food was great. Always remember good customer service is a big part of getting good reviews and people coming back. People need to see someone who can be nice when paying you for their food.

Tina Martin

I just didn't like the food. The meat on the burger was super thin and cold. Tacos were warm but no flavor. Curly fries were ok. They had cheese sticks but no Nashville seasoning.

James Coggins

Food is good, wait at the drive through was insufferable. 3 cars ahead, 40 minute wait is unheard of. Next time ill just go to Ihop. It's obvious from the other reviews they need to hire more, and probably more compensation to make sure the workers get what they deserve.

Misa Misa

I love jack in the box but the employees are just terrible. not once have i been there and the employee at the window was nice. theyre always rude, stuck up, and just act like they hate their life. i get it, not everyone loves their job, but thats not an excuse to be rude to customers who did nothing wrong. today a whole meal was missing from my order. after calling, she just admitted to not putting it in the bag and acted like we were in the wrong. no refund, nothing. extremely disappointed.

Keith Proctor

The burgers had good flavor for a fastfood restaurant. The prices were reasonable. More training would be a plus for the employee at the window. We asked for ketchup with our order and repeated this at the window. The girl said that she had put some in the bag. Upon inspection not one packet of ketchup was found. I again asked her for ketchup to which she insisted that she had put some in our bag. I informed this employee that there weren't any and I repeated my request. She reluctantly handed over a fist of ketchup packets.

+3

The food is not made fresh, it's old and nasty. The team members are rude and the service is terrible.

The food is not made fresh, it's old and nasty. The team members are rude and the service is terrible.

The food is not made fresh, it's old and nasty. The team members are rude and the service is terrible.

Ordered breakfast this morning. We threw it in the trash!\n1. Hashbrown fried in oil so old, our car stank all the way back to Henderson!\n2. Sourdough ultimate breakfast sandwich. One piece of limp …

Ordered breakfast this morning. We threw it in the trash!\n1. Hashbrown fried in oil so old, our car stank all the way back to Henderson!\n2. Sourdough ultimate breakfast sandwich. One piece …

The food tastes like (profanity removed) the tacos did not look like the picture they shouldn't sell tacos no meat just damn mushed up beans or whatever the hell it was worse experience ever from fas…

The food tastes like (profanity removed) the tacos did not look like the picture they shouldn't sell tacos no meat just damn mushed up beans or whatever the hell it was worse experience eve…

The food tastes like (profanity removed) the tacos did not look like the picture they shouldn't sell tacos no meat just damn mushed up beans or whatever the hell it was worse experience ever from f…

Aysia Carpenter

Ordered through doordash so I wouldn't have to drive so late being tired after work, figured the money was worth the safety... My boyfriends order came correct but all I ordered was 5 spicy chicken strips.. compared to his whole burger order, thought mine would be simple ... I got 3 egg rolls instead. Even though they let me know they were out of spicy chicken and we okayed that regular chicken was fine.....They wouldn't answer the phones so no refund available. Drive up to the store even more tired than I was when I ordered,, they give me 3 spacey chicken strips immediately and I do t even notice till I'm home again that they messed me up again. Would like my money back....

Mayra Rosales

The employees are so rudei wasn't even done with my order and they just cut me off on the drive through

David Morgan

Went to this location after seeing advertised bonus jack combos from 4.49. Was told we don't have that here and that it wouldn't be $4.49 if we did. Servers and asst. Mgr acted like they had no idea what I was talking about.

William Shutter

I have taken my family here twice in the past week because my wife usually loves their tacos. This store is the ABSOLUTE WORST jack in the box we have ever been to. The workers are so RUDE and they take forever to get your food to you and the order is never right. Please don’t ask for extra hot sauce or they will give you a lecture of why you don’t need more and that it’s against policy. This owner need to step in and get new management soon.

Jill Shelby

You take away the potato wedges for 2 years or so and then you bring them back @4.00 a box, but this is what you get for your money. Another case of shrinkflation. People will get tired of being ripped off by you people.

Justin Doty

Got to the restaurant at 930. Door was locked. Someone came to the door and said they were closed. I said it says lobby closes at 10. He says. Ok and shuts the door…. Tried them again last night. Grease was dripping out of the tacos almost seemed like they were fried twice.