Saltgrass Steak House
Steak house · Mcallen
À propos de Saltgrass Steak House
Bienvenidos a Saltgrass Steak House, vuestro rincón texano en McAllen. Aquí encontraréis una atmósfera cálida e informal, perfecta para disfrutar de una suculenta selección de carnes a la parrilla y refrescantes cócteles. Os invitamos a descubrir el auténtico sabor de Texas en un ambiente único y ac...
Bienvenidos a Saltgrass Steak House, vuestro rincón texano en McAllen. Aquí encontraréis una atmósfera cálida e informal, perfecta para disfrutar de una suculenta selección de carnes a la parrilla y refrescantes cócteles. Os invitamos a descubrir el auténtico sabor de Texas en un ambiente único y acogedor.
Ce que disent les clients de Saltgrass Steak House
Saltgrass Steak House in Mcallen is highly rated for its steaks, friendly service, and clean atmosphere. Many reviewers specifically praise the happy hour, range rattlers, and the filet. Consistent food quality and attentive servers like Nyssa and David are frequently mentioned.
Plats populaires
Idéal pour
Tip: Enjoy the happy hour for a great experience, and consider trying the range rattlers.
Services
À voir à proximité
Données de Wikidata
Explorez les environs de Saltgrass Steak House
Saltgrass Steak House est situé à Mcallen, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.
Parcs et Jardins
- Jaycee Park (A 772m) — park in Hidalgo County, Texas, United States of America; geonames ID = 4700789
Autres Lieux d'Intérêt
- Centro de Convenciones de McAllen (A 717m) — Centro de convenciones en Texas, EEUU
Données de Wikidata
Questions fréquentes sur Saltgrass Steak House
Avis sur Saltgrass Steak House Mcallen
Great food and service. Very pleasant atmosphere. Open holidays!
Took my wife and kids for a nice dinner on Saturday and we were sat as soon as we arrived. My kids were thrilled with all the restaurant steakhouse decor. The staff was attentive and friendly. The food was delicious and the portions were more than enough. This was my second time dining here and I really enjoy it.
My husband and I ate lunch at saltgrass today. We got the rattlers as an appetizer. I ordered the 8oz sirloin with a crab cake, broccoli, and a salad while my husband ordered one of the specialty steak options. The food was delicious. The atmosphere was welcoming and our waitress was so sweet and attentive as well. I definitely recommend.
I was kind of disappointed at first. I ordered a medium rare ribeye and it came out close to well done. I was just going to eat it and not say anything but I couldn’t. The staff was very kind and quickly changed it for the steak I desired. The manager even came out and offered his apologies. This doesn’t make me think less of this restaurant, it makes me think more highly of them. I know stuff happens and they can get it wrong sometimes, but it’s the attitude and the speed of fixing when there are problems. This location get 100% from me. They are superb in their customer service and satisfaction. Thank you
An amazing experience Huge thank you to our waitress Ms. Ximena. Excellent service
I love this place! We go every week because of the great food and service. David served us and is such a wonderful person. He is so humble. During ordering, he repeats the order to make sure he gets our order correct. When our food arrived, it was spot on! Thank you David for the great service and your great personality!!!
Have gone a couple of times and my only complaint was it took a bit to get our drinks. Other than that everything else is good. Food and service is great. I usually order the porterhouse and they cook it just how I ask for it to be cooked. Our servers have been nice and attentive as well.
Kassandra went above and beyond. It was my second time here... I love this place. Thank you, Kassandra.
After driving about forty five mins to McAllen and a long wait at Saltgrass.. definitely waited over thirty mins...did I mention it was Valentine's Day. Well even with the traffic as backed up as it was and the wait, it is totally worth it. I’d almost given up on enjoying my dining experience - no matter how big or small. My date and I dined at the Saltgrass in McAllen and received PERFECT service!! Our server “Sofie" was very friendly and made an excellent recommendation. She was on top of her game. I don’t think I could have asked for better. The menu was easy to ready and matching uniforms look great on them all. Now to the main topic, the food. Oh Lord, where to begin. Steak was cooked to perfection, served with a side of mashed potato. They will serve you a small loaf of bread with this exceptionally great sweet butter. I ordered a 12oz steak, and it was huge, I could only eat half. We will def go back again.
Definitely a great place to eat, everything was delicious, the service was amazing, the guy was friendly the whole time, the place is super nice, the food was delicious, and the cheesecake was incredibly delicious. I give it more than 5 stars, I would travel 6 hours to come back here...
David, the manager, was very approachable and attentive. Our ribeye wasn’t as good today as it usually is, but still good. It was a bit busy so we had to wait quite awhile before our order was taken for food and we had to remind our server that we didn’t get bread, after we were already served. We love Saltgrass, today was just a bit off but the manager made up for it.
The food was delicious. The steak was on point. Now the service on the other hand was 👎 not!! We had to get up for napkins,water,more drinks. Everything. No No No.
Started the evening with Especial Margarita. It was not too strong and nice flavor. I ordered the steak and shrimp meal. Steak was perfectly cooked also great flavor. We ended the night with the carrot cake. Our server highly recommended. He was spot on. The carrot cake is large and could probably feed three people. Server was delightful and friendly. He made the evening enjoyable. Overall, great food, great drinks ka and great service.
Food is delicious, service is amazing our server Christian was such an awesome host. Very attentive and very humble. Would definitely recommend to Friends and Family. Great place for birthdays and family lunch or dinner. 10/10
As soon as we walked in, we were acknowledged with a smile. Atmosphere was good, music not too loud. Our waiter was attentive and very helpful. Made sure we had drinks or anything else needed. Food was cooked just the way we requested. Would definitely recommend this location to anyone.
I came here with some other business owners for a meeting .I was totally satisfied with the appetizers nachos cheese delicious .,My plate was a ribeye steak 🥩with shrimps🍤 highly recomended very flavory and I also ordered the half ribs there were perfect good.😋The service was fantastic no issues. We had a good time and the food was great.I really recommend this place 💯👌👍 for everyone.
Henry was our waiter tonight and he was very personable and attentive. He had excellent suggestions and made sure we received what we ordered and more!! The food was delicious. Salad was cold and crisp….the Shiner Bock Bread was fresh and warm. Steak was cooked to perfection and the ribs literally fell off the bone and melted in our mouths. The queso with brisket was sooo good! Spicy Ranger Rattlers added a pizazz to the Triple Sample Platter. Loved it all…. Finished the meal with a luscious chocolate cake with ice cream.
What a find!!! The welcome from the lovely hostess was so warm. We were able to have a spacious table for the two of us. It was sunday and the restaurant was super busy but even our waiter was busy he took the time to welcome us and tell us he would be back shortly and when I wasn’t sure about what kind steak choose CHRIS our waiter explain me everything super kind. We had a steak & shrimp and a filet medium with wilted loaded sweet potato and asparagus. It was ALL absolutely perfect. The service was exceptional. Thank you so much Chris. This is obviously something that can make or break a venue, even if the food is of the highest standard but they absolutely nailed it. It really is not surprising that the reviews are so good. Please keep up the hard work as we will be returning as soon as we can. Thank you, guys ♥️ I forget to take some pics because I really enjoy my time there but I left my receive.
It was our first time there and it was fantastic! All 3 of us loved our lunch entrees! Shrimp w/pasta, beef tenderloin tips w/mashed potatoes and the chicken fried chicken were all excellent! We also took advantage of the Caymus wine special which was over the top! Jackie was our server and did an excellent job! She made sure everything was perfect!
First time here. Service was great! The food was not pushed on you to rush you out, your able to enjoy your meal. Steaks were cooked just right and that melt in your mouth moment with the first bite was outstanding!!! Pocket book feels it but we definitely felt it was worth it. ( it is what it is now a days)
I have been to Salt multiple times before and always enjoyed it, but this last visit was a letdown. The food quality was not what I am used to here. The tomatoes were overripe and mushy, and the steak had too many tendons running through it, which made it hard to eat. The salt board also felt less impressive than usual, missing some of the variety I remember. The service was the bigger issue though. We never received a drink menu and after we finally ordered drinks, our waiter disappeared. We had to flag down another staff member just to place our food order. Same story with dessert. When I had a question, it was the manager who came over because our waiter was nowhere to be found. This is the first time I have had a bad experience here and it has me thinking twice about coming back. The ingredient quality seems to have dropped and the service was simply not acceptable. I hope they sort things out because Salt used to be a favorite of mine.
Where do I start… it’s been awhile since I’ve eaten at SaltGrass whenever I would pass through Houston I I would stop,,, finally we got one here but never had the chance til recently and let me tell you it was AMAZING 🤩💯, atmosphere was great, are server was on point even when are waitress was busy someone else would check on us but the main character was the food… my steak was cooked to perfection 💯 I will definitely be making more visits and to the SaltGrass McAllen crew you were amazing 🤩 thank you 🙏
I came here for my birthday meal with my wife in November 2025. Our server was David Salinas - he was great, pleasant, and awesome all around. I could not criticize any aspect of his service or the food. Let me start off with his recommendation for the appetizer. Seafood Fondeaux: A creamy sauce with shrimp, crawfish, mushrooms, and spinach, served with garlic bread. My wife and I greatly enjoyed this. The second great thing that David did for us, I asked for some brown gravy as a topper on my potatoes. David was quick to point out: 1. There was a surcharge and 2. It was a small amount of gravy. David was very attentive to our beverages, bread, butter. He was on point. He visited the table frequently. He was genuine in his service and his willingness to address our needs. There are some people that will not appreciate a steak dinner at a franchise restaurant. For those people, I will suggest that they head out to the locally owned steak places in McAllen where you will easily spend a minimum of $125.00 per person.
Went to celebrate a birthday party and everything was great! We made a reservation online and were immediately seated when we got there. The waitress was very attentive and patient with the 18 of us. The food was delicious and they were very helpful with the birthday cake and things we needed.
I recently had dinner at Saltgrass Steak House and it was an outstanding experience! Our server, Alicia, made all the difference. She was attentive, friendly, and incredibly knowledgeable about the menu. Her recommendations were spot on, and she ensured we had everything we needed without ever being intrusive. The food was phenomenal, cooked to perfection, and wonderfully seasoned. The atmosphere was warm and inviting, making it a perfect spot for our evening out. Thank you, Alicia, and the whole Saltgrass team for a memorable dining experience. We can't wait to return!
This is the first time I have heard of and eaten at Saltgrass. It's a little more upscale than Longhorn. I had dinner here with a few coworkers. The atmosphere was great and we all enjoyed our meal. For appetizers, we had fried mushrooms and fried onions. Again, I chose my usual grilled salmon, sweet potato, and a side salad. If ever in the area again, I would come back! It was all good!!
What an outstanding experience I had at this restaurant for the first time. Everything we had is great! The waitress was very attentive and kept checking on us during our visit. The portion is very large. It is great for sharing. The steak that I had was cooked to perfection and had tons of flavor. This was the best steak I have eaten in a very long time! My husband had the Salmon Oscar plate with the sweet potato fries and a potato soup, and everything was absolutely delicious. I would highly recommend eating here!!!
Consistent good food and service. Not terribly expensive. I always enjoy my time there
Consistent good food and service. Not terribly expensive. I always enjoy my time there
Consistent good food and service. Not terribly expensive. I always enjoy my time there
Consistent good food and service. Not terribly expensive. I always enjoy my time there
Went to Saltgrass and had a 9oz filet Oscar and it was so good i was in a rush and everything was still timed perfectly I ordered 4 range rattlers and came out very quick then my salad and shortly …
Great happy hour! Nyssa was an excellent server, very attentive and made our experience great!
Great happy hour! Nyssa was an excellent server, very attentive and made our experience great!
Great happy hour! Nyssa was an excellent server, very attentive and made our experience great!
steaks are obviously amazing! It's a clean restaurant and the workers are very nice! I recommend getting the fries with the steak it is savory
Steaks are obviously amazing! It's a clean restaurant and the workers are very nice! I recommend getting the fries with the steak it is savory
steaks are obviously amazing! It's a clean restaurant and the workers are very nice! I recommend getting the fries with the steak it is savory
I always enjoy their filet with a sweet potato. Never disappointed. Salad is good too. service good.
Good food, but I don't think any food is worth the price you pay today
Awesome restaurant for a nice evening dinner, music isn’t too loud, able to have conversations without yelling, food is delicious, family friendly. Very hospitable staff from the hostess to waiter to server(someone else brought food other than our waitress). Food temperature was perfect, I’m very picky about my medium well steak and it was just right! Would definitely visit again. The price is worth the product.
If u want to know what this restaurant specializes in..just read the heading...STEAK HOUSE.... ok...my reviews always come packed with a grain a salt...meaning...my review..at the particular time i came here...Sunday..8pm..they close at 10... The steak is just as good as u will get at a fast food high quality restaurant...the sides were just as good....now...the country fried steak...that was not good...i think most restaurants similar serving would be a tad better.... I did sit at the bar area...which made my wait times a tad off the norm..and the server forgot the complimentary rolls when we sat down...he also forgot the extra shot of titos we requested.. I don't blame them...they had a full house... All in all i gave them a 4.5...there just isn't such a button to give them that... I highly recommend this place...clean..high end.. Just a great place to bring the better half after a kiss n make up😅😅😅... Mike
The place is incredible, the atmosphere is old country type!! Very clean and tidy. The dishes are exceptional with a lot of flavor and seasoning. The cuts of meat 🥩 are of very good quality. In my opinion, they need to be more cordial in attention and service, reception and waitress very rude and bad service.
Typical Saltgrass Steak house but it was clean and service was quick to start. The Rattler appetizer was very good and flavorful. The Titos Ice Tea went down smoothly.....too smooth. Service was fairly well but the waiter was slow on getting requests i.e. water and checking up on the table but otherwise service was fine. The NY strip was delicious 😋 and was cooked to my request. Cesar salad was a typical restaurant salad nothing special there. Overall the experience was good. Definitely recommend for a nice steak night out visit.
I Went for dinner with my coworkers, for appetizers we ordered the Cheese Fries they were delicious we also ordered the Queso fresco with brisket that was ok nothing special. I ordered the 12 oz. Pat's ribeye. It was cooked perfectly, to my liking. Tortilla Soup wasn't my favorite because it tasted like wild rice instead of tortilla soup.
I went on a Saturday and sat at the bar. The bartender kept leaving the area so I had to wait quite a while, but it wasnt too bad. The food was delicious and the drinks were cold.
This is our go to place for steak in the RGV. Last night was somewhat disappointing. My wife's food was very good. Mine in the other hand was not so good. I ordered my steak rare. At best it was …
Food was good, service was great. Nice wait staff , very knowledgeable and pleasant. However the info on the yelp site is out of date. prices are way out of line. Ordered a bottle of wine that was …
I was a little apprehensive about going since it only got 3.5 stars, but I tried it anyways, The restaurant is clean, the servers are very polite and attentive. I went 3 days while I was in the are…
Had a nice dinner at the bar. The food was very appetizing, and the staff friendly. Not bad for a chain steakhouse for an easy dinner.
Had a nice dinner at the bar. The food was very appetizing, and the staff friendly. Not bad for a chain steakhouse for an easy dinner.
Had a nice dinner at the bar. The food was very appetizing, and the staff friendly. Not bad for a chain steakhouse for an easy dinner.
I brought my husband here for his birthday. We used to go to the one in Arlington Texas all the time. This place was very disappointing as far as the dinner we had. I should have sent the ribs back because they were burnt. Our waitress was very distant towards us she did put a candle on the cheesecake though. 🤣
I ordered the ceasar salad. Disapointing, it seemed that they must have run out od the dressing and used mayonnaise with a sprinkle of anchovie sauce.
Our steaks were over cooked. We had a long day, too hungry to complain. On top of our server never checked on us. Not once redilled our drinks til we were bout done. Chicken fried chicken was dry. The salad was browning. Mac n cheese was good, the one out of 3 steaks was delish. The only one properly cooked to the right temp. I regretted the decision of not having them correct the other 2. Fries were overcooked. Our first time and last time here. We drove almost 2 hrs to try it. Mind you this was a monday. Not busy at all so no excuses on the mess ups. Or the server not checking on us. Just hope yall correct it for future.
Food was mediocre. The waitress was ok. Her attire was dirty. Her clothes were very dirty. Food was ok. Restaurant is over rated. Very pricey. Need a bigger selection of beer
Good location, plenty of parking. Staff very friendly and attentive. Visited today (3-19-21) for lunch, party of 2 and seated in the back of the dinning area. This part of the dinning area was very unconfortable due to the lack of air ventilation, very stuffy and unreasonably warm. I observed a floor fan in the center of the room apperantly to move the air, to no avail. The carpet had a musty odor and the tables and chairs were not properly cleaned. The food was ok, the steak was over buttered and the green beans over seasoned and over cooked, additionally the ribs were also overcooked. The food was ok, but in my experience in eating at other stake houses and other Saltgrass locations, this time this restaurant missed the mark. My experience today did not meet my expectations. Even with the less then stellar experience I still recommend eating at this location.
Service was A+ and is the only reason the server got a great tip. Top notch. But that’s it. The food quality was good but prep underperforms for steaks. No flavor and no seasoning. The meat was tender but without proper seasoning I missed the flavor in the meat. Speed was good too but may they missed out on seasoning or proper meat prep before grilling. Atmosphere can be loud. The wood ceiling design causes the room to sound loud when people are talking. Once the customers dive into the food the noise can drop dramatically.
The Food here is okay, I was very disappointed with the vaquero tacos, the brisket portion was minute and the flavor of it was boring, I was hoping for a more real brisket meat. The Laredo chicken was cooked perfectly, it was juicy and tender. Overall an okay place in my opinion.
Second visit was not as enjoyable as first . \nHusband's steak wasn't quite up to par 9 oz looked more like 6 baked potato was decent and Caesar salad was pretty sad looking . \nMaybe expectations …
Food is usually good, but I cannot afford to eat here anymore!\nI remember the time when you actually had to wait for nearly an hour to get a table here, now the place is practically a ghost town! …
Very tough steaks. Complained to the manager. Was given a second steak. Worse than the first. Not only has the price doubled but tha quality has gone dowm.
Very tough steaks. Complained to the manager. Was given a second steak. Worse than the first. Not only has the price doubled but tha quality has gone dowm.
Very tough steaks. Complained to the manager. Was given a second steak. Worse than the first. Not only has the price doubled but tha quality has gone dowm.
This place never disappoints!! Best steaks in town!! Edit: not at all pleased with rewards card, last visit ticket not applied towards rewards and on top of that the $30 in rewards that I had was applied to ticket without my knowledge. I was trying to save that for my birthday. If anyone is thinking about getting the card read the fine print on how it works first before spending your money.
Unimpressed. The Pat’s Ribeye was the best thing I had here and it was cooked perfectly to a medium rare. The fried pickles need to be taken off the menu. The fries weren’t very good either. They don’t even look appetizing - they look raw. Salad was fine, grateful it wasn’t drenched in dressing like most places. No complaints on the service, bartender took good care of me.
I have to say not only disappointed, but ripped off. I ordered the Salmon Oscar. The menu says Jumbo Lump crab, lemon caper sauce. There was no Lump just Chump, me for not sending it back. I know Jumbo Lump Crab meat when I see it. Heck I would have been satisfied with regular lump crab meat. There was literally no crab meat what so ever. There should have been these nice large, white chunks of crab meat atop my bland Salmon. None I tell you, definitely more capers than Crab for $ 26.99. We ordered tea but the flavor was off, like the urn needed cleaning, so we exchanged it for diet cokes.The bread tasteless with no texture, to dry for me, and served on a plastic cutting board that was so scratched up, and faded, it should have been replaced a thousand cuts ago. The salad mediocre, iceberg mostly, diced tomatoes with a sprinkle of shredded cheese. I ordered blue cheese, worst dressing I've ever eaten, tasted more like Ranch, probably was because it's the only thing they serve with all their appitizers. We ordered the Shrimp poppers, they have some catchy name, but to me it's 4 little overpriced breaded shrimp and jalapenos, served with soggy onion strands that were cold and greasy. The best part of this meal was the bread pudding with candied pecans, served with ice cream. The bread pudding could have been over the top if it would have had raisins, or anything besides just bread by itself. Honestly, I felt the ambiance lacked something to make it more inviting, it had more of a saloon vibe than a restaurant feel, and I wasn't feeling the paint stains or whatever it was that was on the table, Also, our server never checked back with us after we were served by a runner, he did stop by at the end of the meal, to late to be called good service. I hear they have good Steaks, but after being taken for a losing ride, and over all not impressed, I probably won't be back.
We felt that our waiter tried too hard to sell us dinner in a hurry, food came quickly to the table, then we felt hurried to eat and check out. Not one minute to talk and enjoy the atmosphere, if there was any. Our extra food was quickly dumped in a box to go, then it became obvious that our exìt was expected. The worst part was that our meals were not any better tasting than any other steak house yet the price was way more. Two dinners, including a $13.50 very small gobblet of ordinary wine and a $9.00 beer, plus tip - $142.00. Never again.
The place stinks, specially around the bar area and near the restrooms!! The food quality has gone down tremendously .. will not come back! waiting area has no AC!
worst ribeye ever cooked right med rare all grissel couldnt even chew it . and cold baked potatoe salad was not fresh just awful meal and its not cheap
worst ribeye ever cooked right med rare all grissel couldnt even chew it . and cold baked potatoe salad was not fresh just awful meal and its not cheap
worst ribeye ever cooked right med rare all grissel couldnt even chew it . and cold baked potatoe salad was not fresh just awful meal and its not cheap
worst ribeye ever cooked right med rare all grissel couldnt even chew it . and cold baked potatoe salad was not fresh just awful meal and its not cheap
The silver ware was dirty. The plates were dirty I asked for a beer glass and was dirty/ not enough waitress. We were eating in the entrance plates and when the main courses arrived they didn’t cha…
The silver ware was dirty. The plates were dirty I asked for a beer glass and was dirty/ not enough waitress. We were eating in the entrance plates and when the main courses arrived they didn’t cha…
We were there last night, ordered sirloin, had to send it back twice, looked like they had placed it in the airfryer, all toasted and red inside. Smh, brought it home for the dog, hefty bill. Two managers, one for each time they brought it out and couldn't sense our disappointment.
The food was not great. The service was fine. The restaurant's appearance was similar to the dining room inside a Drury Inn. We had a large party and our server was doing her best. I ordered the Hill Country Salad and for some reason, the salad was very sweet — it tasted like someone sprinkled sugar on top. The chicken was sweet (why??), along with the tomatoes and bacon. For $15.99, it's not worth it at all. The salad at Whataburger is better — something a pricey restaurant should strive to be better than. My mother-in-law's steak arrived extremely well done when she ordered it medium. She sent it back and after everyone was finished, her steak arrived and it was raw inside. She ordered the kid's meal size, but after sending it back twice, no one came to apologize for the mistake. Thankfully, she didn't have to pay for it. Based on my food alone, I would not recommend eating here.
I'm a little disappointed i took my family on a Monday night. The parking lot was not full, the tables half empt, so you would imagine service would be fast, right? Nope, sat down waited 15 mins and not one but two servers walk past us not a welcome or even take down our drink I understand if it was a busy night but half of the tables were empty so we just got up and left and went somewhere else where I was greeted and have my order taken right away
Could not even rate any food service alone deserved 0 stars waiter did not even offer us anything to drink we were waiting 15 minutes. While every one else was served. Will not come back!
I made reservations on 5/12 at noon for 13 people for 5/13. I called on 5/13 around 3pm and asked if we could bump it up to 6:30pm which I was told yes. I arrived at 6:20pm and they said it would be a 30 minute wait which I was fine with. We ended up leaving at 7:10pm after a manager came out and said it would be another 25-30 minutes. We let him know we had a reservation he turned around and never came back out. I had the whole party waiting inside and some in there vehicles and ended up somewhere else. No apologies were given.
I've visited many Landry's restaurants across the U.S., but this location is the only one that does not honor Landry's Select Club member priority seating. When I arrived with my family, two adults and a child, a young woman with long black hair at the host stand told us we had to wait 15 minutes to be seated, just like everyone else, despite my informing her that I was a Landry's Select Club member. She responded with a smirk, took my phone number, and said I would receive a text when our table was ready. To make matters worse, I never received that text. After 20 minutes of waiting, I noticed the host seated another group of three that arrived after my family. I approached her to ask why she prioritized that group, but she offered no explanation and eventually seated us. It’s frustrating that the Rio Grande Valley only has one Saltgrass restaurant and one Landry's restaurant, and we had to endure such poor treatment. It is disheartening to experience a bad attitude, especially from someone at the front of an establishment. And to the host, you had one job! And by far one of the easiest that the food industry may have, do better!
The worst , never again service was ok but what they called food was atrocious couldn’t even eat it they asked if I needed a box I said HELL NO . I would love to reply to your link however it will not let me click on it or anything, and the food was still atrocious.
Corporate office needs to go visit this location, we waited 45 minutes to be seated( it's understandable on mothers day) the problem was from the time we order our food to the time we left without our food, since it was nowhere to be ready. That was at over 1 hr, yes you are reading this correct, over 1 hr, my sons saw two entire episodes of his favorite series. I would understand if our order was complicated but kids pizza, shrimp n chicken, my was grilled shrimp and macaroni, chicken fried steak, and my daughter asked for a steak and shrimp with macaroni. Our waitress apologize, she was frustrated because she knew we were there for a long time, she was great. What is unacceptable is the manager by the bar back and fort instead of assisting the kitchen manager, our waitress called him and the kitchen manager apologize to us, unfortunately the time we lost, we will NEVER get it back!! We completely understand mothers day is hectic for restaurants but you had empty tables by the window and behind us, so what is your excuse?? How I wish I can post the video of my children disappointment and feed back regarding your service. Your McAllen location has a problem and clearly it starts with management and service. Get it together or you will end up clossing this location just like many other restaurants. Service matters, specially when you have higher prices than local restaurants and your service is horrible. #WHATABURGER RESCUE US AFTER ALMOST 3 HRS LOST!! We tracked our time thru the calls and messages we received. #mothersdayruinedbysaltgrass
Worst 45.00 steak I've ever had in my entire life. Had so much gristle on it there was more gristle than steak. Not only that they could not cook it medium rare three steaks later it still come out Raw. Won't be back wish we didn't come here should have gone to Longhorn
If I could give it 0 stars I would, my wife asked for a medium rare steak and was completely raw. Didn’t give us a new one just gave us the same one attempting to save it and it was worse. Service was terrible. Would tell anyone to never go there.
I took my wife here for our 6 yr anniversary and what a definite disappointment. We had wanted to try this place out for such a long time ...we should've waited longer. If you ask me to name one good thing about our experience...I'd be hard pressed. The beer was cold? We ordered Ranger Rattlers....jumbo jalapeños stuffed with shrimp, cheese, and cilantro. First warning sign is how quickly they came out...too quick. Are they kept frozen back there? We've ordered similar food at other places and they come out piping hot but tastes fresh. The shrimp didn't taste so fresh and the jalapeños tastes pickled...like from a can. Bad start... We both had tortilla soups for a side...and we received a watery type of soup that had tortilla strips already inside. Seriously lacking in flavor... barely any chicken...no cheese. The veggies in the soup were these diced up tiny bits of food... didn't feel freshly made. Another star lost... Now our meals...my wife had the sirloin w/ a baked sweet potato and I had a ribeye w/ sweet potato fries. Her plate looked ridiculous...a gigantic baked sweet potato next to the steak...the presentation is awful. The steak looks tiny next to the sweet potato... switch up the plate so it doesn't look so empty. Her steak was nothing to rave about... basically checked off the "X"s. My plate was a huge disappointment for the price. First it wasn't hot...the steak felt lukewarm along with the fries. My gut says they waited for my wife's baked sweet potato to come out so my food started getting cold. On top of that...I ordered my steam medium and to me it didn't feel like a medium steak, it was closer to medium-well/well-done. The steak had nice taste to it but for it's price...? Service was also lacking...the server would come and go. He was very curt...felt like he wanted to leave already. And to top it off...when he brought my wife's plate, he grabs my beer and tells me he needed to grab something cold because the plate was extremely hot and his hand felt burned. So you decide to grab my beer mug? In the end I asked for my check. He came and dropped it off...I was literally about to hand him my card to pay and he just turned around not even paying attention. I then saw you can pay using a code attached to the receipt...which is how I paid. But seriously...maybe you should inform the customer "you can pay this way if you like" before just turning your back on them. Glad we tried this place because now we know to avoid it...if you want a perfectly cooked steak with attentive staff, Longhorns is right down the block....
Connectez-vous pour laisser un avis
Se connecterSupprimez les pubs et gérez votre menu
Explorez votre quartier
233 Photos
Explorez les photos de Saltgrass Steak House
Informations sur Saltgrass Steak House
Comment s'y rendre
3000 W Expy 83, McAllen, TX 78501
Points forts
Services
Options de restauration
Infos Restaurant
Équipements
Le Quartier
Emplacement
3000 W Expy 83, McAllen, TX 78501
📍 Explorer le Quartier
Événements Prochains
La Fragua Dance Studio - 11th Annual Recital
31 mai 2026, 16:00
McAllen Performing Arts Center
Hadestown (Touring)
03 juin 2026, 19:30
McAllen Performing Arts Center
Novus Dance - Coppelia & A Trip Around The World
06 juin 2026, 18:30
McAllen Performing Arts Center
Ralph Barbosa: The Red 40 Tour
13 juin 2026, 19:00
McAllen Performing Arts Center
Centro de convenciones en Texas, EEUU
park in Hidalgo County, Texas, United States of America; geonames ID = 4700789
What people say about Saltgrass Steak House
Jeux
🎮 Gagnez des Points en Explorant !
Jouez à Find Me et échangez des points contre des réductions chez Saltgrass Steak House et d'autres restaurants
Gagnez des Points chez Saltgrass Steak House !
Jouez à Find Me et échangez des récompenses ici
Gagnez des points supplémentaires et échangez-les contre des récompenses de Saltgrass Steak House
🏆 Récompenses de Saltgrass Steak House
Réduction 10%
Chez Saltgrass Steak House
Apéritif Gratuit
Lors de votre prochaine visite
Table VIP
Expérience premium
pour échanger des récompenses et gagner des points
📋 Comment fonctionnent les récompenses ?
Jouez à Find Me
Chaque 100 points de score = 1 point de récompense
Accumulez des Points
Les workers gagnent 2x points par partie
Échangez des Récompenses
Réductions, nourriture gratuite et expériences VIP
C'est le vôtre ? Réclamez-le GRATUITEMENT !
Supprimez les pubs et gérez votre menu