Kasey C.

After a long day looking for a quick bite to eat stopped at this McDonald’s location on Merrick Rd in Merrick. My order was taken, get to the window gentleman reviews my order, never gave me the receipt as he thought I was the car behind me. Next window a lot of talking and distraction going on, I get a drink, get my food glanced in the bag I began to drive home. Get home less than 10 mins away, food is wrong 2 Quarter Pounds, 1 Big Mac, Fries and the Sprite which was literally Seltzer water. To top it off NOT MY ORDER HORRIBLE!

Matthew Spohrer

I watched them take back small frappes from the car in front of me, then they tried to give those to me even tho I paid for medium. And the woman at the window tried telling me it’s OK she didn’t touch them last I checked that’s not true service protocol and I took so long three cars left the drive-through before they paid

D T

The fries here are always cold, taste like old nasty oil, never cooked right and they never give you the full amount when filling the fries containers. Everything else sub par as well. The fries are half the meals most the time and they cannot get them right or give you the right amount, it's why I don't go to this Mcdonald's.

S J

Used to be really good would come here all the time Old staff must of quit Avoid

Fred P

Wow, I came in on a fairly empty evening (just me and one other customer) and ordered two 20 piece chicken nuggets and a large fries for my 4 kids. This is what they passed off as a large fries. None in the bag. None eaten on the ride home. This is inexcusable. I will not visit this location again.

Samuel Lopez

I ordered through the drive thru, they got most of the order wrong, with some food wrong like apple pies, drinks and they left things off my order like a cheese and chicken burger. While the food we got everything looked thrown together like the cheese nearly all off, and over sauce the Chicken sandwich with a massive glop of sauce that spilled out. When I pulled up, the young man had dried mucus all across his face, wanted to argue his mistake with booger cover face and ask for the receipt which showed my order was indeed wrong, and gave me the receipt back all cover in chocolate or what not. Had to wait a long while for my corrected meal and I didn't even get an apology. Bad service with a bad attitude, I won't visit this McDonald's again. I should ask for my money back and left.

Jeffrey Sandoval

This has to be the SLOWEST McDonald’s in all of New York… it’s insane how you can be in the the drive thru line for over 10 mins without a single car moving… what exactly are y’all doing in there cause it’s clearly not making the orders.

Thomas Zenker

Zero stars place is horrible do not come here

Keith Bergen

Worst Mcdonalds on Long Island ice ever been to. Slow, rude, and order always wrong. Drivethrough personal dont care and its obvious. Hire some people that work maybe.

Darlene Jones-Hardwick

Came to the dining hall with my year old granddaughter it was locked around 9 pm Door would not open A man comes behind us opens the door and he gets service! Manager opens door and says sorry we are closed. I said but I was here and you seen me trying to get in and you let him come in and order. Do you see something wrong without me saying it? My granddaughter was hurt!! Mean while she locks the door after he comes in! But I couldn't get back in! hmmmmm

Ourania Correa

What happened to this McDonald's? It used to be so good! The service has gone to s$it and the food is atrocious! I live in Freeport and would go out of my way to visit this McDonald's, when I have one closer to me, just because the food and service was nicer. I can make my peace with bad service, but the food isn't cooked properly! The last 2 times, my burger is pink inside!!!! The container was falling apart from all the grease. Disgusting! Do better! Seriously, did management change or just give up? Original review from 2 years ago. ok I know it's a McDonald's and giving it 5 stars is probably insane to most people. However, when I compare this location in Merrick to the many other locations I've visited, it's worth the 5 stars. This is the only one I'll go to from now on. Quick, clean and as fresh as McDonald's fast food can get.

P D

It’s so simple to work here yet they make it so hard! Ordered 30 nuggets and got no sauce! Ordered 3 medium fries and no ketchup! Ordered cheeseburgers and No burger! Just cheese and bread! Disaster!