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Artefact

Bar · Milano

3.7 · 15 avis Google
www.chick-fil-a.com

À propos de Artefact

Located in the United States, Artefact brings a fresh culinary experience to its new community setting. Guests appreciate the convenient drive-through lane and curbside pickup options, making it an ideal spot for quick breakfasts or solo dining between 6 AM and 10 PM daily. The atmosphere is clean a...

Located in the United States, Artefact brings a fresh culinary experience to its new community setting. Guests appreciate the convenient drive-through lane and curbside pickup options, making it an ideal spot for quick breakfasts or solo dining between 6 AM and 10 PM daily. The atmosphere is clean and welcoming, featuring updated decorations that reflect the brand's commitment to quality. Staff members are praised for their warm service and dedication to keeping food hot and fresh throughout the day. While recently relocated, the venue has quickly adapted to local traffic patterns, offering seamless access for visitors. With accessible parking and entrances, Artefact stands as a reliable neighborhood favorite where owners actively invest back into the community.

Ce que disent les clients de Artefact

Artefact receives mixed reviews. While some praise the excellent and fast service, especially via the mobile app, others complain about disorganization, slow drive-thru, and inconsistent food quality. The new location seems to have some kinks to work out.

Idéal pour

Sur le pouce

Tip: Consider using the mobile app for faster service, but be aware that the app may limit your options.

Services

🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🌙 Dîner Coffee
🎯 Casual

Questions fréquentes sur Artefact

Artefact est situé au 12448 Cherokee Hl Blvd, Fort Worth, TX 76028, Milano.
Artefact propose une cuisine bar.
Artefact a des horaires d'ouverture. Consultez son profil pour les horaires à jour.
Artefact propose les services suivants : sur place, à emporter, livraison.
Artefact est idéal pour manger vite.
Artefact receives mixed reviews. While some praise the excellent and fast service, especially via the mobile app, others complain about disorganization, slow drive-thru, and inconsistent food quality. The new location seems to have some kinks to work out.
Consider using the mobile app for faster service, but be aware that the app may limit your options.
15
Avis

Avis sur Artefact Milano

3.7
15
5★
60%
4★
7%
3★
7%
2★
0%
1★
27%
Avis (40)
S
Sara Thompson

Love chick fil a. Food is always hot and fresh and employees are amazing.

S
Senia C.

Fries and chicken cooked to perfection 🥰 Crispy and soft!

R
Ron Hopkins

Restaurant recently moved here from other side of I-35. FB commenters complained about traffic BEFORE it opened. I found it easy to get into and take the road behind the strip center to get back to McAlister Rd if heading south. Don't let that keep you from coming. Always great place to grab some nuggets, drink tea, and catch up on some podcasts. Always very clean and staff is friendly.

L
L. Gibson

Excellent service at the drive thru mid morning! Nice new location.

T
Tamara Mayfield

They went above and beyond to make sure I left happy! Thank you to the hard working crew at this location!

D
Derinda Kohn

Excellent service. I’m able to go on my 30 minute lunch break using the mobile app and lane. Owners invest back in the community.

Tanya Costa
Tanya Costa

Top always.

Derinda Kohn
Derinda Kohn

Excellent service. I’m able to go on my 30 minute lunch break using the mobile app and lane. Owners invest back in the community.

Ron Hopkins
Ron Hopkins

Restaurant recently moved here from other side of I-35. FB commenters complained about traffic BEFORE it opened. I found it easy to get into and take the road behind the strip center to get back to McAlister Rd if heading south. Don't let that keep you from coming. Always great place to grab some nuggets, drink tea, and catch up on some podcasts. Always very clean and staff is friendly.

Sara Thompson
Sara Thompson

Love chick fil a. Food is always hot and fresh and employees are amazing.

Dan Dawson
Dan Dawson

Clean and convenient

L. Gibson
L. Gibson

Excellent service at the drive thru mid morning! Nice new location.

M
Melina Salaman

I'm giving 4 stars for the food and decorations; the service needs improvement! I'm trying to give grace because I dined in on their second day opening (which I expected to be busier), however compared to the last location this was not a chick-fil-a experience. The service was slow, seemed new and inexperienced, and I don't recall anyone saying "my pleasure". My son said the play area is "so little" compared to the last one. My food was delicious and great job on decorating for the holidays! I honestly thought it was just going to be a second location opening closer to me and they were still keeping the first one. I do hope when I go back over time it will get better and better!

Melina Salaman
Melina Salaman

I'm giving 4 stars for the food and decorations; the service needs improvement! I'm trying to give grace because I dined in on their second day opening (which I expected to be busier), however compared to the last location this was not a chick-fil-a experience. The service was slow, seemed new and inexperienced, and I don't recall anyone saying "my pleasure". My son said the play area is "so little" compared to the last one. My food was delicious and great job on decorating for the holidays! I honestly thought it was just going to be a second location opening closer to me and they were still keeping the first one. I do hope when I go back over time it will get better and better!

K
Kelly Chattom

So far so good! I dont love this new location but it's growing on me.

Kelly Chattom
Kelly Chattom

So far so good! I dont love this new location but it's growing on me.

Michael Massey
Michael Massey

Update after a month: signage is put up for drive thru - today was my first trouble free visit. Hopefully all the kinks are worked out with the new location .

R
Robert J. Fletcher III

I ordered 4 L 1 M frie and I got the reverse, fries were kinda grainy like they were from an old batch, that doesn't bother me just annoyed I got over charged for what I got and didn't notice till I drove 10 more miles home.

K
Kyle Stacy

Parents, the playground has no slide. The playground is super small and my kid was bored after like 2 minutes. Luckily we had not ordered food yet. We ended up leaving and going to the one in front of HEB.

L
Lindsay Steeves

The dedicated drive thru for online orders only is a terrible design. The one lane that is open for non online orders is always backed up into the tight parking lot. Expect to wait twice as long compared to the old location.

Robert J. Fletcher III
Robert J. Fletcher III

I ordered 4 L 1 M frie and I got the reverse, fries were kinda grainy like they were from an old batch, that doesn't bother me just annoyed I got over charged for what I got and didn't notice till I drove 10 more miles home.

Kyle Stacy
Kyle Stacy

Parents, the playground has no slide. The playground is super small and my kid was bored after like 2 minutes. Luckily we had not ordered food yet. We ended up leaving and going to the one in front of HEB.

Lindsay Steeves
Lindsay Steeves

The dedicated drive thru for online orders only is a terrible design. The one lane that is open for non online orders is always backed up into the tight parking lot. Expect to wait twice as long compared to the old location.

M
Michael Massey

After months of confusion , no one can seem to comprehend the poorly labeled mobile order lane or it was just poorly designed in the first place - it has been changed back to 2 regular drive thru ordering lanes. Wish this location would make up its mind. If you have a mobile order - there is no advantage anymore - might as well just roll up and speak your order.

C
Christopher Young

Really disappointed that they removed the Mobile-Thru option. I eat here regularly and used it often to save time. It's annoying because I'm sure people complained that the Mobile-Thru was faster and they have to wait longer to order, but here is a hint: that's the IDEA. Serve customers in the most efficient manner possible. If you pull up and expect to order on the spot it's going to take longer. Want your food faster? Use the app. Not a hard concept. Instead we now have to take a step backwards to accommodate the laggards. Greg, don't penalize everyone else because people can't figure out how to place a mobile order in 2026. The more we do that as a society, the longer progression takes. Sincerely, A 5-Year Signature Member

I'm a be groovin till the world stop movin
I'm a be groovin till the world stop movin

I went after I ordered a 50 dollar order worth of food and asked the lady could she just please check my gift cards to see the amount on them because I believed one was having a problem and she acted like she did not want to do it and had a staringht attitude about just checking some gift card this was terrible customer service and her name was Myra and she works the front counter very unfriendly and baf customer service

L
Lisa McClure

Chicken portion size was way too small. It was mostly all breading. I don't think I'll ever eat at this restaurant again.

A
Aaron Horner

Drive thru sucks, they force you to all pile up in one lane and the wait times are terrible. They then talk down to you and say it would be faster to use the app so you can use the mobile take out lane. The app severely limits your options and is not intuitive at all. They only want you to use it so they don't have to hire as many people. Hooray for corporate America!!! Won't be coming back.

M
Mark Kline

Hey, sorry to report. I was one of those odd customers that got cold fries and cold chicken nuggets oh well. 8:30 pm at night. Only 4 cars in the drive thru. I guess they were already done for the day. Food was delivered fast. Just not enjoyable. It was gross to be honest greasy cold chicken nuggets Ewww

R
Rashad Goff

Went in after work with my kid and ordered a 12 piece nugget meal and a market salad. Took a while to get the order and as I’m walking to the car we notice they gave me the correct salad but someone else’s bag for the meal. I take it back in immediately and they gave the bag to the correct person, Aaron. The cashier tells the manager the mistake because apparently they have my bag to someone else. They said they’d get me mother meal. Then proceeded to make the next 15 meals before he has to remind them I’m still waiting on my food they gave away. They make a few more meals then finally get mine. I finally get home and see they forgot the toppings for my salad. Absolutely abysmal service. The worst service I’d ever seen at one of these franchises. Save your time and money and find another place.

P
Patricia Lerma

Since moving the chick fil a location, it has been an absolute mess. Not sure where the workers went from the old location but they were always super nice, hard workers, and friendly. The new ones are lazy and condescending. I guess this location was supposed to be better and bigger but honestly it's a mess and unorganized. The lines take longer with the drive thru, the old one was way more efficient even if the parking lot wasn't very big. Those workers were up and moving to get it all going faster. This place has been open for a while and it's still disappointing. Do better, or move back because this location isn't only horrible service but also located in a horrible spot.

D
DrewCoker 04

Was in town from across the state and accidentally pulled in not knowing the restaurant hadn’t opened yet and the manager came out with an awful attitude and was just all over rude. Will gladly say will never return to this restaurant ever!!!!

W
Wes Blue

Very very unorganized drive thru service and not great customer service compared to the typical “Chick Fil-A standard” Do not recommend until they fix things.

Wes Blue
Wes Blue

Very very unorganized drive thru service and not great customer service compared to the typical “Chick Fil-A standard” Do not recommend until they fix things.

Lisa McClure
Lisa McClure

Chicken portion size was way too small. It was mostly all breading. I don't think I'll ever eat at this restaurant again.

Mark Kline
Mark Kline

Hey, sorry to report. I was one of those odd customers that got cold fries and cold chicken nuggets oh well. 8:30 pm at night. Only 4 cars in the drive thru. I guess they were already done for the day. Food was delivered fast. Just not enjoyable. It was gross to be honest greasy cold chicken nuggets Ewww

Aaron Horner
Aaron Horner

Drive thru sucks, they force you to all pile up in one lane and the wait times are terrible. They then talk down to you and say it would be faster to use the app so you can use the mobile take out lane. The app severely limits your options and is not intuitive at all. They only want you to use it so they don't have to hire as many people. Hooray for corporate America!!! Won't be coming back.

Rashad Goff
Rashad Goff

Went in after work with my kid and ordered a 12 piece nugget meal and a market salad. Took a while to get the order and as I’m walking to the car we notice they gave me the correct salad but someone else’s bag for the meal. I take it back in immediately and they gave the bag to the correct person, Aaron. The cashier tells the manager the mistake because apparently they have my bag to someone else. They said they’d get me mother meal. Then proceeded to make the next 15 meals before he has to remind them I’m still waiting on my food they gave away. They make a few more meals then finally get mine. I finally get home and see they forgot the toppings for my salad. Absolutely abysmal service. The worst service I’d ever seen at one of these franchises. Save your time and money and find another place.

Jaquelin Rojas
Jaquelin Rojas

One lane beware, now the line stretches out to the main road... and if you accidentally enter the mobile lane that isnt marked appropriately well that sucks for you, they do not take your order, I suggest pulling up and placing your mobile order while at the window, will shorten your wait time, I went ahead and left to chipotle.

DrewCoker 04
DrewCoker 04

Was in town from across the state and accidentally pulled in not knowing the restaurant hadn’t opened yet and the manager came out with an awful attitude and was just all over rude. Will gladly say will never return to this restaurant ever!!!!

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Informations sur Artefact

Comment s'y rendre

12448 Cherokee Hl Blvd, Fort Worth, TX 76028

Milano, TX 76028

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Artefact
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Points forts

👨‍🍳
bar
Type de cuisine

Services

🥞 Petit-déjeuner
🍾 Dîner
Café
🍰 Desserts
🥡 À Emporter
🚚 Livraison
🍴 Sur Place
🚗 Retrait en Bordure

Options de restauration

🍽️ Sur Place
🥡 À Emporter
🚚 Livraison
🚗 Retrait en Bordure

Infos Restaurant

Statut
Vérifié par le propriétaire
🕐 Horario Hoy
6AM-10PM
Note
3.7/5
💬 Avis
15
📞 Téléphone
+1 817-447-4552
🌐 Site web
www.chick-fil-a.com

Équipements

🅿️ Parking
Accessible en fauteuil roulant
💳 Cartes de crédit
🏘️

Le Quartier

Emplacement

12448 Cherokee Hl Blvd, Fort Worth, TX 76028

Milano, TX 76028

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