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Pomona

Taco Bell

★★★★ 3.7 · 100 reseñas

En Taco Bell Pomona, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Disfruta de nuestros clásicos tacos, quesadillas y nachos, preparados con ingredientes frescos y un toque único. ¡Ven a vivir una experiencia sabrosa y divertida que te dejará con gana...

Taco Bell

Tex-mex · Pomona

3.7 · 1,035 avis Google
Yelp 2.0 (152)

À propos de Taco Bell

En Taco Bell Pomona, te damos la bienvenida a un mundo de sabores tex-mex rápidos y deliciosos. Disfruta de nuestros clásicos tacos, quesadillas y nachos, preparados con ingredientes frescos y un toque único. ¡Ven a vivir una experiencia sabrosa y divertida que te dejará con ganas de más!

Ce que disent les clients de Taco Bell

This Taco Bell receives mixed reviews. Many customers praise the friendly and efficient service, especially mentioning employees like Edgar and Samantha. However, there are frequent complaints about incorrect orders, cold food, and inconsistent quality, particularly during evening hours.

Plats populaires

nacho fries Doritos locos tacos cinnamon twists Crunchwrap nachos bell grande crispy chalupa cheese fries bean burritos

Idéal pour

Sur le pouce Solo Familles

Tip: Check your order before leaving, especially in the evening. Morning visits tend to be better due to more consistent quality.

Services

🅿️ Parking 🚗 Delivery 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner
🎯 Casual 👨‍👩‍👧 Family 👥 Groups

À voir à proximité

Ted Green Field
A 523m

Ted Green Field

parque

Voir les détails
Ted Greene Park
A 651m

Ted Greene Park

parque

Voir les détails
Palomares Park
A 667m

Palomares Park

parque

Voir les détails

Données de Wikidata

Explorez les environs de Taco Bell

Taco Bell est situé à Pomona, entouré de lieux d'intérêt culturel et historique. Voici quelques-uns des points les plus remarquables à proximité.

Parcs et Jardins

  • Ted Green Field (A 523m) — park in the United States of America
  • Ted Greene Park (A 651m) — park in the United States of America
  • Palomares Park (A 667m) — park in Los Angeles County, California, United States of America

Données de Wikidata

Questions fréquentes sur Taco Bell

Taco Bell est situé au 2204 N Garey Ave, Pomona, CA 91767, Pomona.
Près de Taco Bell, vous trouverez des lieux d'intérêt tels que Ted Green Field, Ted Greene Park, Palomares Park.
Taco Bell propose une cuisine tex-mex.
Taco Bell a des horaires d'ouverture. Consultez son profil pour les horaires à jour.
Taco Bell propose les services suivants : sur place, à emporter, livraison.
Les plats les plus recommandés chez Taco Bell selon les avis clients sont : nacho fries, Doritos locos tacos, cinnamon twists, Crunchwrap, nachos bell grande.
Taco Bell est idéal pour manger vite, manger seul, les familles.
This Taco Bell receives mixed reviews. Many customers praise the friendly and efficient service, especially mentioning employees like Edgar and Samantha. However, there are frequent complaints about incorrect orders, cold food, and inconsistent quality, particularly during evening hours.
Check your order before leaving, especially in the evening. Morning visits tend to be better due to more consistent quality.
1,035
Avis

Avis sur Taco Bell Pomona

3.7
1,035
5★
42%
4★
23%
3★
14%
2★
7%
1★
14%
Avis (100)
A
Anthony G

Never had anything bad to say about this location drive threw can get a little long but they always get everyone out In a timely manner.

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Yvette Johnson (thejgal)

I really like Taco Bell's Happy Hour, lol, getting one of their medium size drinks or one of their slushies for a $1 is a treat! The Baja Mountian Dew Slushy is one of my favorites but that new Apple Carmel Slushy flavor for fall is yummy!! Sweet and tart! Yup, happy hour between 2pm - 5pm is good, paired with their value menu? That's great eating on the cheap!!

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Elisa Arciga

Ordering ahead is always good for lunch when time is limited. By the time you get there your food is ready to eat!!! Yum!!!

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Lydia Grace Cintron

My son is the one that loves Taco Bell he always orders are supreme tacos. I'll sometimes get their breakfast raps which is really good.

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wrknmama3

January 6,2022 💛🤟 Although the power went out in this area, the staff at this location diligently worked to get their computers up and running for everyone who had pending mobile orders and other drive-through orders. Thank you.

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Tn X

This location seems well staffed. I just bought 10 tacos and received my food within 1 minute, crazy fast service.

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Stephanie Leffler

The food is always fresh and timely. The staff is awesome especially your cashier Daniel... What a great young man and great service...

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Lionel Thomas

Oh taco bell..you are always there for us when we need a quick bite to eat. our trick is to order online and then pull through the drive thru. You tell them your name when you get there and they have it all ready. Since we eat vegetarian it makes it really easy to order because there is a whole online vegetarian menu. The other thing that is nice about ordering online is that you can put the number of hot sauces you want and they actuallyput them in!

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John Alexander (Super Node)

Good service here. The guys here behind the counter looking like they're working hard making sure we all get r food soon. The menu is huge with lots of deals. Our food was served up nice n hot. Will have to again another time n c if all's good the same.

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Rigo H Dz

Embarrassingly enough, I'm a regular here. The drive-thru to be exact. The service at the drive thru is so quick that I can leave work on my 15 minute break and have time to order and grab my 5 dollar box. If you need something quick and filling. This is where it's at.

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Cartiere Lopez

I have been coming to this Taco Bell for years. I have never gotten a wrong order and the longest I had to wait in drive thru is 5 mins

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aleksia hepner

Staff is always friendly, helpful and quick. We always get our food done correctly and quickly even when there is a long line.

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Adam Cene

The chicken quesadilla here one night sold me on it for a lifetime

B
BlueMoonCommentor Nash

Love taco Bell, always have. But went through the drive-thru, so I can't much about cleanliness or customer service, etc. Drive thru was good, no mistakes and didn't wait long.

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Gizmo

Hey taco bell, how are you? Doing great, once again, another company that doesn't mind throwing in some napkins and some sauces. Packed with love like always. You could learn from Taco Bell McDonald's, but hey, your McDonald's, why care right. Ever notice that McDonald's got the two lines to take your money but then always ask you to pull around and wait. Can't take our money fast enough right McDonald's, why have quality customer service if you can't even offer quality food. Least other companies still offer quality service.

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Latisha

I went to taco bell in Pomona today August 30th at 11:19am and the cashier was Julian he was so nice and sweet. He gave me the sauces I asked for and said it's my world which made me smile and laugh. I told him I wish.

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J G

Tired of those regular breakfast sandwiches? This is something different a breakfast toasted wrap with a cram filled cinnamon ball's. They have coffee but I always get the orange breakfast soda 😂 really good. The best part is it's less than $10 what a deal. Get more cinnamon ball's. Anyway the employees in this location are very nice 🤠.

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Valeria Cruz

I love this Taco Bell 😍 , the people are always nice in there , and I always come here with my husband and there’s this one nice guy Edgar he always knows my order 8 soft tacos no lettuce and 2 side of cheese cups and always gives us our senior discounts

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Ray Nulod

The box makes food affordable

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BabyNona BjWoodsII

I've Lived In Pomona 27yrs And This Is A Location That I Go To Often Due To Me Living In The Area It's Convenient Because It's Literally Within Walking Distance This Morning I Visited This Location And I Ordered A Crunchy Taco 🌮 Supreme I Am So Appreciative To Have Received Such Great Customer Service From Both Sarah And Luis They Are SO Professional & Respectful I Truly Appreciate It This Is A Wow Factor For Me Because The Customer Service Here Is Usually HORRIBLE So Thanks You 2 For Making This Experience A Memorable 1 The Entire Staff Needs To Definitely Take Notes From These 2 Thanks Again For The Amazing Hospitality You Showed Me During My Visit My Taco 🌮 Was Made To Order And It Was Fresh 5⭐

Val Cru
Val Cru

Edgar cashier was really nice , and very polite, and had patience ordered a big order and everything I said he put on the screen and everything came out fresh and not one missing item everything in the bag & he also gave me a $2 off meal for next purchase he was very nice. I love his energy. & his smile they need more people like him

iris ramirez
iris ramirez

I wish I got her name she was working the drive thru 10pm on Sunday 8/3/2025. She incredibly patient and I had 4 hungry kids asking for all these substitute and nailed with precision wow thank you so much for the hospitality and stellar customer service

Douglas
Douglas

It’s very rare that I would rate a Taco Bell less than five. It’s my favorite fast food place and the prices are reasonable here at this location. The service is impeccable.

Angelinas Aesthetics
Angelinas Aesthetics

Best taco experience by far!! Samantha is awesome and store is super clean!!

Megan Andon
Megan Andon

I love these nacho fries and I buy them all the time but I never had it this fresh like this location. I just came from there and was very impressed with the quality of the nacho fries!

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Ron Hart

Love it.. Just when i came through the drive Through and asked for a $5 box meal.. They gave me Nachos instead of Cinatwist .. I asked instead for a small bag a Doritos instead .. And the guy told me thats all they had..not cool.. I get that they run out.. But gotta be a little more stocked if you wanna satisfy your customers.. Because i really do love TacoBell..

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Camryn Elias

It was good I had all my food together they didnt have new pineapple freeze but their was food was good the one taco bell in claremont is temporarily closed so I had to drive all the way to pomona to get my food at this tacobell they everything you can imagine but they dint have a salad I wanted but everything else is tasty.

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Lisa Vallier (Fireball)

Very búsy here and parking wasn't very accommodating. There was a line to go in and dine so we just ordered off the menu and then sat til it was done. we went and ate in the car whike we were shopping at a few of the stores other than the wait it was a good choice for a late lunch.

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Jonathan Patton

The thing that always impresses me about taco bell is the price for what you get. Sure the food is quite greasy, but dang is it cheap. A menu item I would personally recommend is the cheesy bean and rice burrito. Beans and rice together make a complete protein, so the burrito is quite filling. And it is only a dollar. Their drinks are a bit overpriced, but I've found that there's usually a McDonald's pretty close by, so if you get two of the bean and rice burritos and a drink from McDonald's, it's a very satisfying meal for just $3.30

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Roonil Waslib

This is an ok place, I think it was better back in the day when next door had an Arby's. Not bcoz of the competition of products, just that there were more people dining in (also not bcoz of Covid19 either, and it's just my opinion 😉).

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Chris Auten

I had a Chicken Chalupa for the first time the other day. I was hungry at the time and it was tasty.... Maybe a little expensive,I thought, it was good .... I won't lie and it did curve my hunger so I would recommend this Taco Bell.😀

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Seth Sutton!

A pretty good taco bell, their food is always good, I got the Lux craving box it SLAPS everytime, only thing about this location is there's a lot of weirdos in the area that could make dining in an unpleasant experience sometimes

D
Doug Murray

Taco Bell fixed their sign. Raising their rating 🙂

Garland Stewart
Garland Stewart

They were closed sunday morning so i had to go to a different location. 😢. Hope everyone in there was ok the staff is always friendly and great at their jobs.

Vianey Amador
Vianey Amador

On 5-28-2024 i went and order 6 dorito locos tacos 🌮 and 4 crunchy tacos supreme but instead I received 4 regular crunchy tacos. Please people check your order before leaving the place or else it'll happen like to me.. 😡

3
3lizabeth RiVera

Never had a problem before but lately if its not the tacos is my chalupas that have more lettuce then meat. I know they measure the amount but 3 pieces of chicken I didn't ask for salad..

C
C Cervantes

This location is less expensive than the one in San Dimas where Lowe's is located on Arrow and Bonita. The $5 boxes here are worth $5 vs $6 in San Dimas. Despite the price differences, the Pomona location took way too long for food to be served: 15 minutes in a nearly empty lobby. I've been at Taco Bell locations where workers are moving quickly with a sense of purpose and urgency, here they were taking their time as if they were making their own meals at home. The employees need to speed up a bit more within reason.

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Jack Bowman

Would be five stars because it's new and clean, but when they asked for my partner's name (Dynasty), the worker said "That's closer enough to Diana, right?" They called Diana for her order. Super disappointing.

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Sean Harwood

The ONLY reason I'm giving this 3 stars instead of 1 is because of an outdoor seating area that looks enjoyable, the lady taking our order was extremely rude, didn't even talk to us or answer us, leaving our change on the counter for us to pick up. At the end of our lunch, which I add was good, we had leftovers and reluctantly went back to the counter to ask for a to go bag. A completely different server was behind the counter and refused to grab us a bag that she was standing right next to until she was finished with her break. If you are standing behind the counter, you should indeed represent your company accordingly.

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j j

every time i go here there is a young man dancing whilst vaping food is okay

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Rommel Bautista

Sign of the times with fastfood now a days. Physically present customers are ignored in order to fulfill orders coming in. I don't understand why customers can't be acknowledged/greeted while they process orders 🤷👎

Ashleigh Salazar
Ashleigh Salazar

I generally come in the morning before work. Half the time though, the friers are broken. When friers work its fine, but half the time they dont so.....

Tressa Smiley
Tressa Smiley

Hungry and in a hurry for something good and quick, so decided to try taco bell luxe value meal. For around $6 bucks, I got 1 taco, bean & cheese burrito, drink and cinnamon chips which, is not bad for the price. I'm not sure about the nutrient value, but I can tell you, luxe meal hit the spot. So, if you’re hungry for a quick bite, that's budget friendly, check it. Team Smiley ☺️

M
Mayra Lugo

We were in the drive-thru for about 20-30 minutes before finally being given our order, and she'd gotten our drinks wrong. I think we'll think twice before returning.

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Adam Densberger

Food was good but they messed up the only vegetarian item that was ordered. Leaving 1 person with their food and the other to enjoy picking apart a quesadilla.

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Anasu

I just stopped by here, it was late and no line. Service wasn't very good and they messed up my order, even after charging me extra for the changes. When I tried to call them to inform them of the mistake no one answered the phone, even after trying for 20 minutes.

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Olivia Williams

Customer service was great the place was clean obviously cuz you can sit in there but I asked for some hot sauce and salt and the cook was very very rude and said that she put it in it in my bag and she lied and it was nothing in my bag the food is indescribably nasty I would not consider this place a place to eat at the 2 stars is for the nice lady who took my order the blank stars are for the rude cook who lied and being rude.

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Lisa

The food used to taste pretty okay here for fast food. But now the flavor has changed. It either tastes flavorless or funky. I won't be going here anymore.

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Ito Alcala

Stop by to buy $5 box only 3 cars In front of us but it took a long time to get to the window had some cars behind us honking for us to move but it was nothing we can do the cars In front of us where not moving it to a long time to get their food. Some got frustrated & drove away.

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Jan Fabrissa

I came here after my dental appointment at GP Dental Center right across. The food was great, just like other Taco Bells I have been to. However, the service was terrible. They look down upon you for using coupons. Not acceptable!

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Anna Verdugo

Im not sure if they where short staffed or had a new employee but the drive threw took way to long and i didn't even get what i ordered but by the time i noticed i was already home and didnt want to leave again. Hopefully next time ill have a better experience.

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Cynthia Corbett

Went through the drive through.We ordered 4 tacos which were very skimpy mostly lettuce. $8+ for 4 tacos overpriced for mainly lettuce. Will not visit there again

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ashley morris

Don't bother going by the prices you see online or on their app ADD $3 to everything. Baite and switch really lol. I always get talked into coming back but the consequences are just not worth the price. 😂 $33 DOLLARS

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Vee eN

People in the drive thru waited for 20+ minutes. The cashier was confused and Forgot to check in my order that I placed on the app. Order was accurate.

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Eric Briseno

So I’ve been going to this Taco Bell for years and I have to say it’s only consistency is having some of the rudest people working the drive thru. Makes me wonder why these people choose to work there if they’re so unhappy doing so. 🤔 I digress…If you’re hungry for Taco Bell and you’re in the vicinity of this one then do yourself a favor and find another one. I won’t even bother wasting my photography skills on even giving you guys a picture. I’m not anti-Taco Bell just anti- people being rude to me and if I want it I know where to go. It’s literally all I have on this place. 🤷🏻‍♂️

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Vanessa Acosta

It smells like bathroom in here, and the lady who is always running the drive through sounds and looks drunk and is entirely unpleasant in her demeanor. I'd be nervous to order from this store.

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gabe nori

Only ordered 2 doritos tacos and 2 soft tacos. Waited over 10 mins

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john may

Have been going to this store since I started job down the street about 5 weeks ago at least twice a week for breakfast. For the entire time I have been going there I order coffee and have been told sorry our coffee maker is broken, 5 weeks!!! Last week I came a little later in the day and ordered breakfast and a coffee. when I drove up to the window a manager I assume apologised and gave me a free taco cupon because they did not have what I ordered. I told her I should be owed quite a few coupons since coffee machine has been broken for weeks. She smiled and said only one per visit. So the next day I went early to get food and ordered a coffee. Lady at the window knew nothing about the free taco cupon when I asked. I am thinking about buying the store a coffee maker so I could finally have coffee with my breakfast from the unable to fix their coffee maker store

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Moira Clarke (Nana)

Unfortunately your speaker was out but no more until you actually got rob the speaker. With only one window and no preordering the line was insane. We were there for 35 min..may I suggest they could have posted someone outside to take orders to ease the wait somewhat. Good great as always but just too long to sit in the heat and wait.

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Daniel Angulo

Quit after going into do the order and found whatever the F this is on 4 of the boxes . yucky ... I wont work where I wouldnt eat... When I brought it to the managers attention no repercussions ever happened in hopes of stopping there being goo in the stew

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Ashley

It took 20 min to get my food for some reason. Long drive thru and indoor wait... rude employees... cashier on her phone texting instead of working... one employee picked up a chip that fell and threw it into the customers bag.

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Kyndal Nicole

The workers are very rude. I did a school social experiment and when I asked them a simple question one of their workers who sounded like a young woman cussed me out. DO NOT GO TO THIS PLACE!

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steezy steezy

Worst Taco Bell to ever go to . Stay away from here . The employees are very rude and won’t talk with you at all . They will give you the wrong stuff and tell you they didn’t mess anything up . Stay AWAY from this Taco Bell location . Worst one out there hands down .

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ernest belk

this is the third time I was short a burrito Supreme why can't this store complete an order when I went back server was rude. very bad customer service

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Brian Landeta

here now. this is the worst taco bell ever. asked to substitute a regular taco for a doritos taco .was told I cannot do that with an attitude followed by I can only replace with a regular taco soft taco or dorito taco. this lady hates her job here on top of barely being able to understand or hear her another employee is outside cleaning the parking lot with headphones is singing his music super loud . never comming back here again.

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Crystal Tellez

Long wait time and had many other customers upset because of the long wait time and after repeating my order 3 times they got it wrong and charged me more for the wrong items. This company need to help their staff be fully staffed in location. Unacceptable to have employee work under those conditions and had other customers upset and had them waiting for a long time. Awefull place to go

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Desiree Mejia

I love taco bell but every time I come here they always get my order wrong. Like how hard is it to remember beans and cheese on the simple burrito? I just came from there to give it a chance because my sister wanted it and they still got it wrong AGAIN. So disappointed.👎👎

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Sharif S

Not covid safe. Went there Sunday, December 19th at 8pm and nobody inside was wearing a mask. If they can't be bothered to wear a mask in a pandemic then how can I trust them with hand washing or any other dirty stuff they might do on the sly.

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candy flores

What happen to this place, worst service, dirty at night. I was standing the waiting for someone to take my order and the guy for got to get guve me my cups and still took a while to get my food. Drive thru went faster. This place was not like this before.

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Kara Gomez

Worst taco bell ever!!! Got charged for tacos supreme but didnt get supreme; ordered our daughter a chicken chalupa supreme and got beef not supreme so we they basically stole money from us then we ask for a lot of sauce for 20 items and they put like 5 in the bag then give attitude when we ask for more. Um hello we just spent $40 on a messed up order then you want to act like we are asking for too much when we want more sauce!!!

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Pauline Davis

Worst fast food experience ever. I came here yesterday and ordered and they asked for my name to call out my order. It was not busy at all so after 10 minutes of not hearing my name or order number called I ask if it is almost ready. They then tell me they did call me and someone picked up my food. Either that was a lie or they gave my food to some guy named Carlos because I was there the whole time and that is the only other person they called. So they said ok we will make it again let me see what you ordered? I showed them and proceeded to wait another 10 minutes. They kept giving people their orders that got there way after me. Finally I got so fed up, lost my appetite and asked for my money back. At first they refused and asked to look at my receipt again. They had not even started my order yet!! Then they got the manager and I got my money back and left and I am never coming back to that location ever. They hire the worst staff. It should not take more than half an hour for people to get their food. It's called fast food for a reason.

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Rod Cross

I left, I came in an staned behind the first customer, we stood an waited for our orders to be taken, about a good 5 mins, before it dawn on the girl, working drive Thur, too tell us to finally use the kiosk to order from. Taco Bell needs to have I little bit more consideration for his customers they could have wrote a sign and put it on the counter, I went over to the Mex. Restaurant off Town just before foothill on the end corner of the little strip be mall. I found something better Taco Bell.

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Priscilla Danielle

I tried to go for breakfast this morning after my graveyard shift. Online it says they open at 7am. I arrived around 7:30am and they werent open. The worker looked at me and shook their head as if they werent going to open anytime soon. Very disappointing. Update: Ordered two nacho fries deluxe boxes yesterday 6/1/24. Both Nacho Fries had hair towards the bottom of the box. This is the closest tacobell to me but I will be driving further out from now on.

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Eric “Ed30”

Came in to get food. Michelle the Cashier was great. I asked about a special or specials. I was looking for the grand slam special but Michelle wasn’t sure if they still had it. So she went to ask the kitchen staff if they had it still. But kitchen staff ignored her. One of the kitchen staff name was Laura who ignored her completely even when Michelle approach her. I’m not sure if Laura was a manager but if she is. I got to say worst leadership and team player.

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netta kins

This location customer service was far worse than the ones I have recently visited. I ordered online and was not able to pick up. They had racially profilied me because the order I bought was under my nickname but I paid with a card that had my full name and I gave them both name they said it was suspicious and that my order wasn't there. I got a refund from that location and will never order from this location again! Do Not Recommend!!

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Jasmine Toms

The staff was rude and messed up half my groups order. The floor was soaking wet from being “mopped” but still smelled (like old nasty stale water).

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Joseph Ashford

Wow. This crew knows NOTHING about FAST food service. 20 minutes of waiting in line, only to pay and 3 minutes later find out that they don't have the shells for the Mexican pizza! IF THEY KNEW THEY WERE OUT OF THE SHELLS THEN WHY IN THE WORLD WOULD THEY CHARGE ME FOR IT? That level of stupidity is usually reserved for... Well fast food employees. Congrats for keeping the stereotype alive.

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Alex Soto

Waited 20 minutes in the drive thru just for Pablo to tell me there system isn’t working to just come inside. I didn’t even understand what they were saying. Just rude.

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Suzie Arredondo

Very very disappointed. Ordered 8 Dorito Taco Supremes only to find they did not add the sour cream and salt there was a heaping tablespoon of meat in each Taco is being generous! Shells were filled with Lettuce. If we wanted a salad, we would have ordered a salad. Worst Taco Bell experience ever!

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Russell Kyle

First time trying this Taco Bell. Unfortunately, the guy on the drive through was rude and horrible. Messed up the order over and over again and then eventually read it back correctly. Guess what? The order was messed up in the end. Then I get to hear the crew in the back making fun of me because I had a question about the menu. Guy on the drive through is hard to miss and if you can, give him and the restaurant a miss. Guy had lots of gold chains and medallions.

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Chris Davis

First off I would like to say I am a Taco Bell fanatic, I think most people would agree they are one of the better fast food options so I am disappointed in having to write a bad review. For starters the lady seemed pretty rude at the drive thru ordering window, which is no big deal if the following events didn’t occur. 1- was told I can’t upsize my drink in a meal, which I know is false because I’ve done it many times before. 2- ordered a specific menu item and didn’t get the item I ordered, I was home by the time I realized and not worth going 3 miles back over a messed up item. 3- the drinks were mostly carbonated and had little to no flavor syrup in them. Both were the same flavor and 1 was extremely carbonated with no flavor. 4- nacho fries were cold and stiff like they’ve been sitting around for about 30-40 mins 5- the Mexican pizza looked like someone just piled it with very little topping and spun it in the air and threw it in the box, and they didn’t cut it into sections like they normally do. 6- the overall interaction with the food service worker made it seem like I was an inconvenience to be ordering at the establishment which again I understand everyone has bad days, but the other issues made me think they just don’t care. Cant say I’ve had more of a careless order at Taco Bell before so it’s surprising more than anything. Overall I still will eat at Taco Bell but maybe not this location. It was very mediocre. Overall 1 star. Normally a 4-5 star place to eat for the money and service but it was littered with bad customer service and bad food preparation and quality assurance.

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Sistah Centzi

I went through the drive through on 02/26/23 around 3:10pm and ordered some quesadillas and two fiesta potatoes. I paid around $33 bucks and received my order. We drove off, but then I realized they only gave me one fiesta potatoes. I had to park and go inside and also I never received my receipt. I came up to let them know and the manager right away was denying that I had ordered two fiesta potatoes. I told her to check the order because they also did not give me my receipt. She proceeded to look and realized she was wrong and I had paid for two fiesta potatoes. I then had to wait for them, when she gives it to me I ask her if I can have a small drink for compensation of my time and there mistake and she laughed and said nah! I asked again and she said no! Mind you that it’s happy hour and drinks are on special. So I told her that I was going to write a bad review. Any time that the workers get a drive through order wrong the customer should be compensated for the mistake and loss of time for the customer. I received bad customer service from this manager at this location. Because if she would have been professional she would have just completed me with a drink but instead she was petty. Bad management, bad customer service!

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Nelson Leon

Worst experience ever. Walked in around 7pm to an empty taco bell. One of the female workers was filming the others on "tic-toc". I was on my lunch break so was on a timed schedule. They didn't take my order immediately. The young lady was talking to the other two in the kitchen who were looking at me. The kid on the cashier was outside. The young lady called him so he ran inside to the restroom. He finally came to take my order and didn't greet me. I gave him my order and he took it. Then one of the cooks gave me my order and aggressively told me to "Have a nice day, 3 times repeatedly while staring me down like a thug".

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Caitie Gongora

Big Hispanic woman in the drive thru window kept giving her nasty attitude and was slamming the window and just tossed the food after tossing the food she was dead staring at us like she was going to do something check your nasty attitude before dealing with customers your customer service is terrible and poor and ur threatening attitude was very obvious I don't care if u had a bad day! It's disgusting! It's crazy!!! ur having a bad day go home nobody cares about what ur going thru we care about the food. Your customer service is bull! By the way we were super nice to u !

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Loretta Verdugo

I have had some bad experiences here before but tonight was the WORST. The young gentleman who took my order in the drive thru lacks more than customer service. I ordered 2 Deluxe cravings boxes with lemonades and a taco supreme the total he said was $34 and some change. I questioned the young man about the total and asked for receipt from another worker. I was charged for 2 cravings boxes instead of the deluxe boxes. When I brought this to his attention he said that's what I ordered. Sheesh. I wanted my money refunded and he said he couldn't. I will NEVER buy anything from this establishment again.

A
Andrew

Tried to order at the drive through, made me wait for 10min to finally tell me the system is down. They then took my order, waited another 10min to tell me sorry it can’t be placed go somewhere else. Worst service in my life.

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Mario Edgar Vargas

No line thru the drive thru at 11:20pm roughly, some how the young lady taking my order kept laughing while taking my order and sure enough got the whole order wrong. I ordered 12 crunchy tacos and 2 # 6s and at the end i ended up with half soft tacos and no # 6s. All bad service.

H
Hannah

waited an hour for an mobile order, checked in upon arrival, kept asking if my order was ready but never got a response. i told the manager and she said i had to check in and i did, so waited another 15 mins then finally got food. everyone in there was very disorganized and prioritized drive thru above everyone else. i knew not to expect much from taco bell, but an hour and 15 min waiting for food? wowie.

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Markus A.

I like Taco Bell, but I've had it with this location! Not only is the line frequently way longer than it needs to be, but at least half the time we just plain get the wrong items. This time they screwed up TWO of the items we ordered! How hard can this be? It's right on the monitor above their head! If only there was another location that isn't a 15 minute detour for the route that I need to drive pretty much every day. But, who knows, maybe if they know how to serve people efficiently there, it might still be faster on average. And the reduction in wasted money for wrong items that end up in the trash will probably easily pay for the extra gas. Just in case the management is reading this: I usually stop by around 6pm on a Monday, Wednesday, or Friday. You need to make some changes to that shift!

Jasmine
Jasmine

Gave me my whole order wrong i asked for 3 Doritos tacos , large cheese fries and cinnamon twist they gave me small cheese fries forgot my cinnamon twist and gave me the regular crunchy tacos it’s crazy how these workers cant follow some simple rules like who hired these people and they take forever to make your order too i rather drive 20 min to the next Taco Bell if I have to rather then come to this worthless place again hire better people to do their job right

Chris Villalobos
Chris Villalobos

I've been to this location a few times and in the morning, it's usually great, but if you go anytime. After lunch it is just horrible. I was in the drive through a line on Saturday night for a doordash order. And the cashier who sounds like she smokes a pack of cigarettes a day argued with me about a drink being on the order when it was on the receipt, and it was on my doordash order, but she wanted to argue and not even look for herself to see if it was there. This is not okay and not acceptable, and the manager needs to have a talk with her

Ash H
Ash H

Girl… I know it’s “Taco Bell” but oh my god was this the worst Taco Bell I have ever had. If you’re getting ready to spend your last few $$ or craving Taco Bell or idk just passing through DO NOT COME HERE. Ordered a Crunchwrap & received a burnt tortilla with a tsp of meat/sour cream 😬 Beefy 5 layer & received two tortillas folded together with a little nacho cheese & sour cream. Fiesta potatoes & received shriveled potatoes from 1999 with one singular potato covered in cheese& sour cream… Again save your money. The one on Indian hill or foothill is just a few miles away but worth it. Ordered 6/29 around 10:30

Brandon Guzman
Brandon Guzman

At lost with words. Service was awful can't even begin to explain that. Waiting duration took far too long, while I could understand being busy it doesn't make up for the fact my order was still missing food and not only that since my order was through the kiosk they failed to give me my order even though it was was marked as ready. Wouldn't recommend this place if I could rate 0 stars I would.

Ryan Cantwell
Ryan Cantwell

Damn can’t get anything right and you get paid how much a hour? No hot sauce, craving boxes not in boxes. Had to ask for straws for the drinks. Remind me why these people get paid so much?

Dogeramsey
Dogeramsey

employees getting orders wrong and acting unprofessional. I ask for extra meat on a crunch wrap, and they put NO meat which was actually kind of funny I'll give them that.

Mason Romero
Mason Romero

A very unprofessional woman was working at the Drive Thru this past Thursday around 7 pm. I asked her for a couple of seconds to decide, she did not answer back. I asked if they had Lemonade when she asked me what kind of drink I wanted and she said nothing but just put the order down without a verbal yes or no answer. She asked me if I would like to round up to donate and asked if I wanted sauce; I said "No to both". Then she asks "So you want one of each sauce?". Then I humored her and said sure. Then she asked if I wanted to donate again, I said No. I get up to the window and she takes my card for payment. She asks again if I wanted sauce I said No its fine (terrible listener). Then she gives me my box and my card on the top at the same time, what if my card dropped?.... please fire this incompetent worker. The cashier name on my receipt started with a G.

Matthew Shimono
Matthew Shimono

Editing my rating from 5 stars to 1 after my wifes terrible experience tonight 5/3/20. Our kiddos like the cinnamon twists from here so wife decided to go pick up Taco Bell. After she received food from drive thru she checked sealed bags and realized we were shorted two bean burritos and no receipt. She goes in, tells the workers about the missing burritos and they say okay and they make two burritos real quick. No biggie, all is good... nope. When she gets home we find that the burritos are plain bean and cheese, no onions or sauce. Our young daughters tacos were placed in locos taco shells, so inedible for her. And the taco in my box was crushed. The rest of my box was good though. Now the wife swears she's never going to go back. The kiddos will never get cinnamon twists again. And now I have to go break the bad news to them and listen to them cry... thanks.

Hector Briseno
Hector Briseno

Horrible. Horrible service. I waited 10 mins. Cool I get it. I get there and the dude was just standing there not helping the cook. They had a line of 8 cars but nah he’s cool just standing there. Then my food all came out cold. I had to heat it up myself. Oh and he forget my drink. I had to reverse and ask him. I get its fast food and what not but no mames ..

Warriors
Warriors

Terrible customer service. Came here to get a crispy chalupa and got get. Came back literally the next day and the guy tells me they don’t make them crispy. I said I just got it made that way yesterday. He responds they never have done it that way. Interesting how someone tells me what I ate and paid for before!

Yolanda “Yolibird” Rosales
Yolanda “Yolibird” Rosales

Last Sunday decided to get an order of nachos bell grande not long after abdominal pain with nausea and vomiting 🤮 I've missed work since Monday. Honestly I would not recommend this place they obviously don't handle food safely.

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Informations sur Taco Bell

Comment s'y rendre

2204 N Garey Ave, Pomona, CA 91767

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Taco Bell
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Points forts

💬
Nombreux avis
1035 avis
💰
Économique
Niveau de prix
👨‍🍳
tex-mex
Type de cuisine

Services

🥞 Petit-déjeuner
🍽️ Déjeuner
🍾 Dîner
🍰 Desserts
🥡 À Emporter
🚚 Livraison
🍴 Sur Place

Options de restauration

🍽️ Sur Place
🥡 À Emporter
🚚 Livraison

Infos Restaurant

Statut
Vérifié par le propriétaire
🕐 Horario Hoy
8AM-1:30AM
Note
3.7/5
💬 Avis
1,035
💰 Niveau de prix
$
📞 Téléphone
+1 909-392-9474
🌐 Site web
locations.tacobell.com
📋 Menu
Voir le Menu

Équipements

🅿️ Parking
🚻 Toilettes
💳 Cartes de crédit
📱 Paiements mobiles
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Le Quartier

Ted Green Field

park in the United States of America

A 523m
Ted Greene Park

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A 651m
Palomares Park

park in Los Angeles County, California, United States of America

A 667m
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