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Auntie Anne's
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Auntie Anne's
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Auntie Anne's

Pretzel · Rochester

4.0 · 89 avis Google
www.auntieannes.com

À propos de Auntie Anne's

At Auntie Anne's, we're passionate about serving up delicious, soft pretzels with a variety of toppings and dips in a welcoming atmosphere. Our mall location offers a convenient quick visit experience, with features like curbside pickup, delivery, and in-store shopping. Customers rave about the fres...

At Auntie Anne's, we're passionate about serving up delicious, soft pretzels with a variety of toppings and dips in a welcoming atmosphere. Our mall location offers a convenient quick visit experience, with features like curbside pickup, delivery, and in-store shopping. Customers rave about the fresh, buttery taste of our signature pretzels, as well as our attentive customer service. From classic mustard to creative pizza pretzel, we have something for everyone. With wheelchair accessibility and a range of payment options, including NFC mobile payments, you can enjoy our treats with ease. Come visit us today!

Ce que disent les clients de Auntie Anne's

Auntie Anne's in Rochester is known for its delicious, fresh pretzels and great customer service, especially from employees like Ashlyn. However, some customers have reported issues with rude employees, long wait times, and occasionally, finding hair or receiving old pretzels.

Plats populaires

pretzels (11) giant pretzel pizza pretzel cinnamon sugar pretzel nugget lemonade

Idéal pour

Solo Sur le pouce Décontracté

Tip: Visit when the pretzels are fresh out of the oven for the best experience.

Services

🚗 Delivery Accessible

À voir à proximité

Greece Memorial Hall
Patrimoine
A 525m

Greece Memorial Hall

edificio

Voir les détails

Données de Wikidata

Questions fréquentes sur Auntie Anne's

Auntie Anne's est situé au 376 Greece Ridge Center Dr, Rochester, NY 14626, Rochester.
Auntie Anne's propose une cuisine pretzel.
Auntie Anne's a des horaires d'ouverture. Consultez son profil pour les horaires à jour.
Auntie Anne's propose les services suivants : à emporter, livraison.
Les plats les plus recommandés chez Auntie Anne's selon les avis clients sont : pretzels, giant pretzel, pizza pretzel, cinnamon sugar pretzel nugget, lemonade.
Auntie Anne's est idéal pour manger seul, manger vite, décontracté.
Auntie Anne's in Rochester is known for its delicious, fresh pretzels and great customer service, especially from employees like Ashlyn. However, some customers have reported issues with rude employees, long wait times, and occasionally, finding hair or receiving old pretzels.
Visit when the pretzels are fresh out of the oven for the best experience.
89
Avis

Avis sur Auntie Anne's Rochester

4.0
89
5★
52%
4★
28%
3★
2%
2★
2%
1★
16%
Avis (40)
P
Piano Song

I love their preztels especially their pizza pretzel! Super good. I've never had an issue with their service.

J
Jayne Robinson

I hadn't been here for a really long time. I shopping at the mall and saw Auntie Annie's and stopped to get a giant pretzel with yellow mustard to dip it in. It was delicious. You have to try it. I love their gaint pretzels.

S
Shira Sand

Love their pretzels. Tables in the mall corridor are limited, and at times, non-customers use them for activities other than to eat.

E
Erin early

Always great customer service when we visit, auntie Anne’s pretzels are a must when visiting the mall! Love the pepperoni nuggets

J
Jakob Tipton

Hot fresh pretzels and lots of smiling faces behind the counter! 🥨

Jakob Tipton
Jakob Tipton

Hot fresh pretzels and lots of smiling faces behind the counter! 🥨

Piano Song
Piano Song

I love their preztels especially their pizza pretzel! Super good. I've never had an issue with their service.

Ruby Sand
Ruby Sand

Love their pretzels. Tables in the mall corridor are limited, and at times, non-customers use them for activities other than to eat.

Katie
Katie

Love these delicious, buttery pretzels, and customer service is great ☺️🥨

Jayne Robinson
Jayne Robinson

I hadn't been here for a really long time. I shopping at the mall and saw Auntie Annie's and stopped to get a giant pretzel with yellow mustard to dip it in. It was delicious. You have to try it. I love their gaint pretzels.

S
Stephani Michelle

We have been coming here for years and never encountered a bad experience. Customer Service is always great. The pretzels are always fresh and the lemonade is amazing 🍋 🥨🌭

Stephani Michelle
Stephani Michelle

We have been coming here for years and never encountered a bad experience. Customer Service is always great. The pretzels are always fresh and the lemonade is amazing 🍋 🥨🌭

E
Eileen Fichter

Yummo!!! My favorite pretzels. Buttery and salty, or sweet and buttery. Soooo good!!!

P
Pretty brown girl Ari 22

Pretzels are usually fresh when i get them. One time i found a gnat on my pretzel but besides that, I haven’t had any issues.

J
Jamie L

Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.

M
Malik Dove

When just out of the oven, it is perfect.

Malik Dove
Malik Dove

When just out of the oven, it is perfect.

Pretty brown girl Ari 22
Pretty brown girl Ari 22

Pretzels are usually fresh when i get them. One time i found a gnat on my pretzel but besides that, I haven’t had any issues.

Jamie L
Jamie L

Love their pretzels!! The young lady Ashlyn was very polite excellent customer service skills. Thank you for making our experience a good.

Eileen Fichter
Eileen Fichter

Yummo!!! My favorite pretzels. Buttery and salty, or sweet and buttery. Soooo good!!!

J
Jen D

This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the last 2 visits

Jen D
Jen D

This location used to be good and the pretzels are fine but it's the employees that have gone downhill. They wear whatever they want which seems inappropriate to me, especially with open toed shoes on. They also pay more attention to talking to eachother than helping a customer. I'm sure this is not all employees there just what I have seen the last 2 visits

S
Samaria Pugh

I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget. As I toss that one and grab another I realize that I was given probably the oldest batch that was made today. They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time. Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received a bad batch.

Samaria Pugh
Samaria Pugh

I was upset when I returned to my car to opened my little treat that I had bought for myself, just to bite into a hard dry over cooked cinnamon sugar pretzel nugget. As I toss that one and grab another I realize that I was given probably the oldest batch that was made today. They were too old and too hard for me to enjoy, and of course no one answers the phone so I can return these rocks to grab fresh ones at another time. Some are burnt. I have been patronizing Aunt Annie’s for many yrs and I have never received a bad batch.

A
Alexander Smith

Food was delivered cold and drink had no ice in it. Won’t give refund.

C
Cheryl Pagano

I’ll never go there again! After spending $15. at this store today, the store manager refused to give me an empty cup with a lid for my 2 year old grandson without charging me $1.29. which I didn’t not pay . Outrageous!! I will be calling corporate office!!

J
Jessica Ranney

Claimed the food was fresh and it wasn't even warm. All workers were rude execpt for one of them. Will never go there again

L
L Moon

Pretzel was great. The tall Gyrl making the pretzel dough was rude bc I asked for a certain pretzel from the cashier. She yelled at us

T
Tyshawn Myricks

They are thieves... one of the employees messed up and shorted me on my change then tried to argue with me about it. They would not count the register to confirm who was right and still owe me money.

T
Tat ttina

I found a hair baked into my pretzel. Didn't bother to return it because the employees were already rude to me when I ordered.

G
Grayson Voisinet

Something tastes weird. I think it's their oil they used in this pretzel. It's tastes bitter, kinda like a soap or chemicals. Something is just off. I hope there is nothing bad contaminated the food. Do their employees ever do taste test at all daily whenever they do a new batch? If they did they would have known this weird taste.

E
Emily Smith

Waited in line for 40 mins. 4 people working in the store and no one would help the kid working the register. 3 people were making pretzels and 1 person was serving every guest, getting all their drinks and orders together. Would’ve been a lot faster if the employees actually helped each other.

Alexander Smith
Alexander Smith

Food was delivered cold and drink had no ice in it. Won’t give refund.

Jessica Ranney
Jessica Ranney

Claimed the food was fresh and it wasn't even warm. All workers were rude execpt for one of them. Will never go there again

Grayson Voisinet
Grayson Voisinet

Something tastes weird. I think it's their oil they used in this pretzel. It's tastes bitter, kinda like a soap or chemicals. Something is just off. I hope there is nothing bad contaminated the food. Do their employees ever do taste test at all daily whenever they do a new batch? If they did they would have known this weird taste.

Tat ttina
Tat ttina

I found a hair baked into my pretzel. Didn't bother to return it because the employees were already rude to me when I ordered.

Emily Smith
Emily Smith

Waited in line for 40 mins. 4 people working in the store and no one would help the kid working the register. 3 people were making pretzels and 1 person was serving every guest, getting all their drinks and orders together. Would’ve been a lot faster if the employees actually helped each other.

Tyshawn Myricks
Tyshawn Myricks

They are thieves... one of the employees messed up and shorted me on my change then tried to argue with me about it. They would not count the register to confirm who was right and still owe me money.

Cheryl Pagano
Cheryl Pagano

I’ll never go there again! After spending $15. at this store today, the store manager refused to give me an empty cup with a lid for my 2 year old grandson without charging me $1.29. which I didn’t not pay . Outrageous!! I will be calling corporate office!!

L Moon
L Moon

Pretzel was great. The tall Gyrl making the pretzel dough was rude bc I asked for a certain pretzel from the cashier. She yelled at us

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Informations sur Auntie Anne's

Comment s'y rendre

376 Greece Ridge Center Dr, Rochester, NY 14626

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Auntie Anne's
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Points forts

Bonne note
4.0/5 étoiles
💬
Bien noté
89 avis
💰
Économique
Niveau de prix
👨‍🍳
pretzel
Type de cuisine

Services

🥡 À Emporter
🚚 Livraison
🚗 Retrait en Bordure

Options de restauration

🥡 À Emporter
🚚 Livraison
🚗 Retrait en Bordure

Infos Restaurant

Statut
Vérifié par le propriétaire
🕐 Horario Hoy
10AM-8PM
Note
4.0/5
💬 Avis
89
💰 Niveau de prix
$
📞 Téléphone
+1 585-227-5750
🌐 Site web
locations.auntieannes.com

Équipements

Accessible en fauteuil roulant
💳 Cartes de crédit
📱 Paiements mobiles
🏘️

Le Quartier

Greece Memorial Hall Patrimoine

building in the United States of America

A 525m
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