Dunkin'

Roland Smith

My food was mishandled by the workers the way they prepared my food was very unsafe,and they also got my order wrong, I'm not sure why they prepared my food this way and every other order was done the right way.

Franmarie Vega

The donuts are STALE. They don’t change their donut cases, I got a Boston crème donut & I couldn’t even bite into it…. Chocolate tasted dusty.

G Q

The receipt said my correct order and they got it wrong. They accepted that it was wrong and then decided they were right and I was wrong. Needless to say, but I won’t be coming back here again.

Hey you

Worst service operation I have ever experienced. 2 people keep switching on the register and then one takes the cup and the other does the second step. They must have done 5 orders from online. While store was backed up. Then, they put the cup with ice and sat it on the coffee bar for a long time. Making other orders. Ask the girl about just putting coffee in the cup. She goes “you need to wait” mind you she’s taking orders so she can then go back and work as a 2 way chain that doesn’t work……..

Joel Levy

Disgusting: Basically a homeless shelter. Smelly homeless people who haven’t showered in months are allowed to take up all the tables and sleep all day with their belongings scattered about. A disease health hazard. Staff is fine with it. They basically live here and sleep on the tables from opening until closing. Don’t go unless you don’t mind eating or drinking in a filthy disease ridden environment

Maya

Beyond rude. The cashier was talking on his personal phone at the register and completely ignored me trying to order. When I asked for a bag for my three boxes of donuts he said they were all out and told me I’d have to hold them. When I asked him to look again he magically found one and gave it to me with an attitude.

anup kalia

My experience has been relatively bad always. The service quality is poor. You ask for hot coffee. They handover a cold one. They make you wait for a while. I mean too long compared to other Dunkin’s.

Joseph Mathias

My order was not made the way I SPECIFICALLY said in my online order. And the food was literally thrown together. My roll ups looked like they just threw it in the oven to heat it up and then rapidly wrapped it up, with cheese still oozing all over the place. My whole bag was covered with cheese from the roll ups! My wraps were cold, looks like they were frozen and they heat them up, that is not good! Iced coffee had absolutely no milk in it, even though my online order specifically said how much milk to add, along with sugar. Iced coffee tasted terrible, like it was burnt and they just added water to it to mask the taste. Won’t be coming back to this Dunkin’.

Sweta Keswani

They don’t keep their masks on while they pack ! They were talking over the donuts while packing them ! I even told the girls to keep it on as it’s not safe for us and if the health authorities find out it won’t be good ! They r really nice though so I hope They can follow the new protocol ! I won’t be going back though, not anytime soon !

Stephanie Harris

Terrible customer service. Not busy at all as I was the only customer. There were 3 people standing behind the counter talking amongst themselves and all walked away. The only 5 star goes to the man doing maintenance/cleaning that had the sense to acknowledge me even though he doesn’t handle register. Another customer walked in and sat her child on the counter. Somehow they could see her and one woman slowly made her way out to serve her before me. Can’t imagine if it was actually busy