Amy Borchardt

I've been here 2 times and they have messed up the order both times. I ordered fried rice and received brown rice while my other order had fried rice, and the previous time they left out the drink and this time I at least remembered to ask for it or it would have happened again.

OG Reviews

ordered doordash for a chow mein and orange chicken bowl seeing as i'm at work today, even ordered in advance since 10am just for the food to get here aaannndd its white rice with the chicken 🤦‍♂️ thanks for not even bothering to call ahead and let me know you were out of noodles, that is, assuming they were out in the first place and didn't make this mistake in utter incompetence. how do you mess up an order much less not communicate it when placed hours in advance??

Mallory H

I don’t usually leave reviews, but I had a really disappointing experience at this Panda Express location. The employee named Gracie was incredibly rude and unprofessional. Her attitude made the entire visit uncomfortable—she acted like she didn’t want to be there and took it out on the customers.

Violet Valentine

Staff very unfriendly and not accommodating to customers. Stood at the counter for 5 minutes being acknowledged but nobody came to help me. Nobody seems they want to be here. As well as found a piece of plastic in my food.

Mariah Judd

Received black, burnt egg roll. We returned to the window where the employee argued that the food “wasn’t that burnt” and she would just have eaten it. When asked for our money back she refused to give a refund or speak with her manager to get one stating it was against policy. Last time I checked egg rolls were meant to be golden brown…not black and dark brown…the contents were crumbling out in little black pebbles…no thanks.

Heather Carney

My bf and I order two plates last night from them and we both immediately got sick not even minutes after eating. We even both didn't finish because it tasted off. I've been getting sick all night and he had to call off work because of how sick it made him. We both feel the meat wasn't cooked long enough which seems to be a constant issue there just by going through other recent reviews. I also ordered white rice for my meal and the rice seemed to be overcooked or had been sitting there forever. It was all clumped together and hard as a rock. I felt like after a bite of two it made me stomach feel like a rock. Please have your chefs relearn how to cook. It's their only job. It should not be that hard. My bf and I will not be coming back here because this isn't the first time we've left panda and gotten sick. Is there not a corporate person monitoring these reviews that can please put a stop to this nonsense? With how many bad reviews have been posted recently I don't understand why nothing has changed. We also had to wait forever for food that seemed to not even be fully cooked. When the food was ready the lady sat at the window with our food in hand just chit chatting with another employee instead of giving us our food. My bf had to get her attention to get our food since she was too busy flapping her gums. I really don't get how hard it is to find decent people that just do their job. Needless to say if no one from corporate reaches out to give me a refund of some kind my bf and I will not be back.

Ryan Driggars

Absolutely horrible experience at this location and I love this chain. Not only did they not get my order right once. They got it wrong 3 times and I continued to wait. I waited for an hour and they never came out to bring me the rest of my food. After an hour of sitting in their parking lot they told me they were closed? I didn’t ask for anything extra and I only wanted what I paid for. I had the reciept and everything I showed them and accused me of not ordering even after they saw the receipt and charged me. I will report them as often as I can and I will make it my goal to not have people go through the same bad experience I went through. DO NOT GO HERE. I paid for items I did not receive and I’m pretty sure any reasonable person would consider it theft.

Ms.

***UPDATE*** So, the food has gone from bland to just outright disgusting. The Honey Walnut Shrimp was just Shrimp. The egg rolls were old, grease soaked and disgusting. If you're not going to serve fresh food made right, just close. I try to go after the lunch rush in the hope the food will still be fresh. The food is pretty bland. Just confirmation that I need to start cooking my own meals.

Anissa Acosta

Found plastic in my kids food! There was also a napkin in my food!! Thank God I saw before I served my kids! Will not be returning!

Mohamed Sunbul

$9.00 of my hard earned cash down the drain. I eat panda express at least once a week (beach st, and the Presidio shopping center) and usually I'm satisfied. I thought i should give this location a shot since it's 5 minutes away from where I live. Should've listened to the other negative comments. Cold, stale, and old food. Do yourself a favor and pass!