Service is Lil slow but it whataburger wat u expect but over all its pretty good

Quick service and good food! Had a few issues with a missing item but the management made it right! Great pricing!

Best Service I’ve Had In A while Thanks to Ms. Bacon Great Manager skills

Amazing service! Everyone was super friendly and very nice.

This was amazing in clean place, manager was incredible. I am thinking it is the best fast food experience for past 3 years

Been 13 plus years since i had a good burger. Wish we had these back in Ky. Till next time!

Really great service and burgers. Loved the friendliness and helpfulness

Omg i love it here the staff is so nice & courteous & the manager she is so sweet. Not to mention the deliciously made Whataburger😇

+5

Service leaves alot to be desired but can't go wrong with the food

Glad to be back in the Waco area, Best Whataburger in Texas Is in Bellmead Tx. Always fresh! Wait can be 10 plus mins BUT my food is always hot. The bathrooms always clean.

The lady that took our order was in a very good mood and nice even though I had gone in not looking very good honestly. It was really clean like a greasy remodel

I always love going to whataburger when Mrs. Bacon is working. Mrs. Bacon has a personality and makes sure that her customers are always taken care of. Mrs. Bacon always "stands on business". definitely recommend coming to the bellmead whataburger. let Mrs. Bacon know that I sent you!

You have to try their new Southern Bacon Burger. Get extra sauce and fried onions on it. Absolutely delicious

Food is good came out hot, employee Mike is very nice and helpful person 10/10

Great deal!!!:I was on the motorcycle from Baltimore with a came out and brought my order to me at 2 o'clock in the morning.

This is the Whataburger that made me a fan of the chain, the perfect stop any hour when driving between West and College Station. #5 - a Whataburger With Bacon & Cheese, is the best burger on the planet (when made right).

Lady in the drive thru was so nice and got my order exactly the way I said it she was amazing!!!!

Great experience here! Clean dining area

Simply the best. Had a junior meal all the way always good. Good price, fast service and clean establishment love Whataburger.

Mrs. Bacon was a great host for our team. Got our food out fast and without any problems.

This was there anniversary day with the $.75 in app Whataburger. The store was completely packed but when I tell the manger atthis location Ms. Bacon ran those orders. She day exceptional service and she did it all with a smile and great attiude. The orders were coming out correct. Many other stores and location need a training be her.

LC Container LLC stop by to have breakfast here in Waco while working nearby. I’ve been to whataburger a lot and know the menu well and typically order the same things. Today I noticed an item that I have seen before, but it was not familiar with. I tried, for the first time, the breakfast burger combo and have to say it was a good change to the menu and what I typically order. the service was good but the lady Melissa, who works at the front counter was a little short and seemed irritable. Other than that, the food was great and exactly what I ordered. I will definitely be back and look forward to trying other options on the menu.

First time Ever having a Whataburger and Wow! It’s amazing! Plus the employees at this restaurant are so nice , the girl on front counter Named Jazz was so funny and happy. How much yall paying these Kids😃

Literally the nicest and fastest Whataburger I've ever been to!!!

Visited the zoo for the first time in about 15 years. Unfortunately, some of the animals were seasonal or staying with the vet. We need to return to see the ones we missed.

Ate here with my teammates. Mrs bacon and the whole crew were lovely and nice and hardworking

Arriving at a busy dine in with 40 people deep, we were warmly welcomed and attended instantly by the manager. We ordered our meals and within five minutes I received my meal. The hard work from the BOH and great leadership from the manager left me speechless. A very friendly environment

Where have you been all my life?? I've heard about this restaurant, but never lived near one. Saw them occasionally when traveling, but without any familiarity to its offerings, I seemed to choose what I knew. Went there for the first time and was HOOKED! Unlike any other hamburger fast food option! HUGE burgers that tasted delicious with wonderful french fries. Truly felt like I was dining at an actual sit-down restaurant, rather than eating fast food. YUM!

Mrs. Bacon was very nice to me. She got our food out very quickly and was making sure we had everything we needed. Food was fresh and very tasty.

When in Texas, eat at Whataburger! Fast and friendly service and hot, fresh food. Hit the drive thru on a long road trip and couldn't have had a better experience!

Great staff!!! We had a large group after a game. They took our orders (from an excited group of teenagers) efficiently and quickly with smiles on their faces. The orders were correct and the food came out quickly. They congratulated the boys and even helped celebrate one of their birthdays. Great experience!

Angelique Johnson

I usually don’t write reviews, but I really wanted to take a moment to shout out Madison, Bacon, Daniel, Bryan, and Yolanda for working during this winter storm. Every single one of them was absolutely amazing so patient, kind, and welcoming. I truly hope they see this review and know how appreciated they are as individuals. I wish them nothing but the best and hope they stay warm and receive everything they deserve in life. This is the kind of southern hospitality we all need and deserve, and when you visit this location, walk in with a smile knowing you’re about to receive great service and good food. Stay happy, healthy, and warm everyone!!😊🤞🏼

maddie dunn

I just have to take a minute and shout out this Whataburger. This is by far the best experience I’ve ever had with a fast food place. Not only are they working their tails off to be open during 2026 snowmaggedon, they constantly have an amazing attitude. But tonight was something special. I got to meet Daniel and Miss Bacon in the drive-through, and I truly have it smiled and laughed that hard in a very long time. Kindness goes such a long way, and I hope whoever reading this gets the chance to meet these two lovely individuals! five stars all the way around! way to go, Bellmead Whataburger!

Eva Hernandez

Not feeling my best today. Instead of cooking I decided for Whataburger. The lady that took my order had a sweet and caring voice. We need more order takers like her at restaurants. Shari R was fabulous. Thank you for taking my order with kindness.

Lovely Peace

Friendly staff, great hot food, clean lobby and restaurant.

David Thomas

Used the drive through and they were polite and efficient despite the long lines on a busy day. The food was fresh and it's an easy 5 star review

Jessica Boreman

We came after the lunch rush, so the dining room was a little messy. But, the employees were friendly, the food was freshly made, and delicious. Great location to visit.

Kathryn Marteney

I just had a memorable experience! I went through the outside lane of the drive thru and was waited on by an employee named Austin. The service was so fast because Austin was actually running! It is a hot day and this young man ran the extra mile for super fast service!!

Patience Littlefield

I have never visited this location until today, and I am SO glad I did. (I usually go to the Woodway location and the last two times have been very disappointing to say the least). I came to the Bellmead location and didn’t have much hope; That was until I was greeted by Tricia. Her customer service and personality was just amazing. I think some people should take some lessons from Tricia ❤️

Chaplinfan

Stopped here on our way home from a weekend getaway. My husband had points on his whataburger app and we didmt know how to use them. Melissa, the cashier, was the sweetest most helpful person!!! If you stop here, hopefully you'll be lucky enough to have Melissa take your order! Very clean inside and the food was awesome!

Samantha Collins

Bacon manager and her team have fun and do a great job. Never Been to a fast food restaurant where the girl taking your order is singing and smiling so big. Food was good, but always is at this location. Just wanted to give a shout out to the employees at this location. Extra nice

This is the Whataburger that made me a fan of the chain, the perfect stop any hour when driving between West and College Station. #5 - a Whataburger With Bacon & Cheese, is the best burger on the pla…

This is the whataburger that made me a fan of the chain, the perfect stop any hour when driving between West and College Station. #5 - a whataburger With Bacon & Cheese, is the best burger on t…

BEST WHATABURGER IN THE STATE OF TEXAS!!! \nI went to eat here on a busy lunch hour of the day walked in around 11:45 line was at least 15-20 people deep and questioned if I should even wait. I ended…

BEST whataburger IN THE STATE OF TEXAS!!! \nI went to eat here on a busy lunch hour of the day walked in around 11:45 line was at least 15-20 people deep and questioned if I should even wait. I end…

Shout-out to Aurora, A++ customer service!\n\nWe needed gas and how lucky Whataburger was just couple gas stations away, a couple minutes walk !\n\nCreamy pepper ranch is my favorite dipping sauce …

We came here on May 31st while driving up to Dallas and had a good visit! The fries were fresh and warm, and I enjoyed my cheeseburger as well. My fiancé also enjoyed her food. \n\nLast, shout out …

This is the Whataburger that made me a fan of the chain, the perfect stop any hour when driving between West and College Station. #5 - a Whataburger With Bacon & Cheese, is the best burger on the pl…

This is the whataburger that made me a fan of the chain, the perfect stop any hour when driving between West and College Station. #5 - a whataburger With Bacon & Cheese, is the best burger on …

I got a Whataburger meal and it was typical Whataburger. The counter help was great, the manager, not so much. I asked for a military discount and the manager said no and walked off. No apologies, just turned her back on me and left. The counter help apologized but I assured her that she wasn't a problem but her manager could use some lessons on manners

Stopped by at 2am to eat while on a road trip. I ordered the Patty Melt combo instead of my usual #5. Service was great and the sandwich really hit the spot. I think I have a new favorite combo. So glad I stopped here for a meal instead of buckees.

One of the cleanest Whataburgers I've been too.

+3

Good food but a bit on the pricey side.

Good food tasted great nice there open late grab something after traveling all day but over priced for fast food . Spicy chicken was very good

Great service. Food hot & tasty, definitely cooked when ordered. Love the salty fries. Lobby kept clean and nice. Will be back.

Felicity Schwanbeck-Bergman

Had the Sweet & Spicy Bacon Burger with fries and their Nashville hot boneless wings. Fries were a 6/10 but the burger was AMAzing!!!!!!! So good and juicy amazing flavors had a great kick of spice. The sweat tea was actually sweet and was pretty good actually. After ordering when the order is done the actually deliver it to your table staff was nice.

My husband and I ordered $21 worth of breakfast today and left assuming all of our food was in the bag. Got all the way home and did not have our hash browns. It is frustrating because you are at the…

My husband and I ordered $21 worth of breakfast today and left assuming all of our food was in the bag. Got all the way home and did not have our hash browns. It is frustrating because you are at…

We always order unsweet tea and always get sweet and never get ketchup or napkins. No matter if going thru drive or delivery.

We always order unsweet tea and always get sweet and never get ketchup or napkins. No matter if going thru drive or delivery.

15-20 minute line at the drive-through mid-evening. No greeting, no reply to my, “Thank you”, no telling me what my change was back from a $20 bill, no napkins, no ketchup. fries were sort of warm.…

Food quality at all locations have gone down over the years. The hamburger patties are so generic now. Used to taste real and homemade. Now they're just like flat patties. Might as well grill at home.

Biscuits and bacon looked old. I shouldn’t have taken a bite and did have stomach issues after.

15+ minutes in drive-thru line & order was still missing items. We are a business & eat there regularly. The guy working the drive-thru line outside was super friendly. I had to ask for my receipt, then wait for a long time (while my food was getting cold) to get it. Then there were missing utensils and dipping sauce when I got to destination to eat. DO BETTER GUYS!!!

Decent burger, amazing banana pudding shake though

This is the first location I did not rate 5 stars. The food was taking a long time to come out. I checked with the counter and she said they were still working on our order. Another 10-15 minutes passed and I went up again. This time they found our tray of food sitting on a counter in the back. Our food was cold and we had onions on one burger, that should not have had onions. The tables, floor and restrooms were dirty.

Meowa

Service was functional but nothing special (friendly enough, but not the legendary Whataburger hospitality everyone raves about).

Tim VZ

Sadly it just ain't what it used to be before the Chicago Sell Out. They do seem to be, possibly, getting back on track, so I continue to try them. Plus, I openly admit, the burgers are still the best fast food burgers around.

Jana Brockman

I ordered a breakfast taquito and small drink and cinnamon roll. She asked me two times if I wanted picante sauce and then she didn’t even give me any. She charged me for a meal. I didn’t order a meal! Whataburger needs to hire more competent people. McDonald’s has them beat in this area!!!

Cheryl Wirkus

After order, I was never given a cup for my drink. I had to ask. When my order arrived for dining in, they didn't bring out any ketchup like they normally do. Food was lukewarm. As I sat in the restaurant eating, a lot of dirty tables were there .with no efforts being made to clean them. As I watch people fill their drink cups, 2 of the fountain drinks were out. All they had to do is switch tanks. Whataburger, you can sure do better than this

Andrew Izzo

We stopped here for a quick dinner. Plenty of parking outside. There’s lots of seating inside and a drive thru. It’s very clean and has a good atmosphere. This location is 24 hours and serves breakfast for 12 hours. The staff was very friendly, but unprofessional. There were a lot of high school and college kids working, didn’t seem like they had worked there that long. The food was just ok. The French fries were very good. I really enjoyed the spicy ketchup they gave as an option. The burger was just ok. Not the worst fast food burger I’ve eaten, but far from the best. I will say the burger was huge. I got a double, but the Pattie’s were much bigger than other fast food chains.

+2

The cashier couldn't successfully scan my loyalty QR code from the app on my phone and offered no help to resolve the issue. Once my order was placed, I received my food promptly but the fries were cold - yuck. I'll not return anytime soon - if at all.

For the price, low quality and not fresh food

Today at Whataburger my dad when to go use the restroom and accidently went into the women's restroom because his eyesight isn't every good he just went in there to wash his hands and one of the female workers went into the restroom and quickly went out of the bathroom and started to gossip about him and after my dad apologies a bunch of times she still kept talking about him. And when we got served my father asked which burger was which 4 time and our server ignored him.

Went through drive-thru. Salad, 2 drinks , burger and fries. They forgot 1 drink, no utensils with the salad and my chicken was just ripped in half instead of cut up. I had to scrounge for my emergency spork.

Order 142765998: Placed my order on the app about 15+ min before my arrival. Arrived there after my order was set to be ready according to the app. There was no clear place for mobile pickup orders. It was about 4:30pm on a Saturday, there was one cashier and LOTS of other staff just standing around. I was never acknowledged standing at the counter. I finally got someone's attention and asked if I needed to stand in line just to pick up a mobile order, there were about 3 families in line. She asked for my name and said she would check on my order, she went to the back and disappeared, never saw her again. In the meantime, I was hoping the women's bathroom would open up as the cleaning sign was up blocking it from the time I walked in. I do appreciate a clean bathroom, but as a traveler stopping in and needing to use the facilities, I'm guessing it was 15 min before she was finished cleaning. It was so urgent that I even peaked my head in and asked if I could come in, but she told me "no". Finally I walked over to where the drink station is and through the window I could see a girl with a headset just standing by the tea maker in the back. I asked for her help and she checked on my order and said they were still waiting on fries and proceeded to walk off. I stopped her and asked if they were making my drinks or if I was expected to get them myself (efficiency was majorly lacking here). She informed me that they don't even know what kind of drinks I ordered, even though the app gave me the option to specify and even option to request extra ice or no ice, condiments, etc. Waited about another 5 min on my fries that were ultimately not fresh. Didn't get any of the condiments specifically requested in the app. None of the staff seemed to be Management. All young kids mostly socializing versus trying to help with orders or acknowledging customers. So, moral of the story, if you're stopping here because you're in a hurry, don't. AND double check your order, especially straws, condiments, and napkins (of which I had none).

Rightfully busy due to location. Not enough team members to manage the traffic. The staff rushed us to the point that members of our group were forced to put multiple orders on one ticket misplacing costs on to incorrect parties. Aside from the rush, the standard Whataburger hospitality was not shown. Tram members were incredibly rude and short with us and other customers. The 2 stars is provided over a 1 star because the food was still ok, but still not the quality of a standard visit to Whataburger.

Service is super slow! Its like theres almost no point in making an online order u end up waiting 30 mins for an online order which they claim on the app os ready for pick up only to come in there and have to wait even longer

to go order I'm five minutes away from drive thru at place to eat and fries are stone cold and the burgers is barely warm enough to eat. Wait at the drive thru was way too long so my simple order (burger, fries, coke) probably sat for 7-9 minutes before I picked it up...

Well let's start with them taking the order. My grandmother asked for a Jr. burger but they didn't lesson to that so paid for a full. My husband wanted no pickles no onions he got onions and pickle…

Wow, we were discriminated against here. They refused to make our order or give us any help after waiting 40min and seeing everyone before us come and go. They flat out ignored us, had to flag what…

Service crappy, wait crappy, experience crappy. The entire restaurant was complaining about time, asking for updates, and had to go back 2-3 times to correct their incorrect order. Patrons went as …

service crappy, wait crappy, experience crappy. The entire restaurant was complaining about time, asking for updates, and had to go back 2-3 times to correct their incorrect order. Patrons went as …

Slow service just for pancakes and didnt think i would've had to ask for syrup and butter but they didnt give... no napkins, no forks or syrup :,(. Just unfriendly attitude. How convenient for fast…

Don't order online thinking you're saving yourself from waiting 30 minutes in line for your food. You're still going to wait over 30 minutes. They have 2 lines on the drive through, they should m…

Don't order online thinking you're saving yourself from waiting 30 minutes in line for your food. You're still going to wait over 30 minutes. They have 2 lines on the drive through, they should mak…

You know this place is bad when I have to download Yelp just to write a review. \nFirst off, this place is filthy not clean at all, I walked in to get my order and the floors look so disgusting to …

Stay away ! I live around here and this is easily one of the worst ones around Waco. I done went idk how many times fries are soggy and food is cold by the time we get our food.STAY AWAY. 0 stars.

Over an hour wait for a junior whataburger with fries! The order taker never got our order and by the time we pulled up, had to put the order in again. we had to wait an HOUR to get it. Absolutely …

Service was exceptionally SLOW!!!! We were in the drive-thru for over 20 minutes and we were only the 3rd car. It's like they were not cooking anyone's order until they paid for it. Employees were…

service was exceptionally SLOW!!!! We were in the drive-thru for over 20 minutes and we were only the 3rd car. It's like they were not cooking anyone's order until they paid for it. Employees we…

I need to say this is the worst whataburger we have ever been to. First off we waited in line to order for over 20 minutes. Then it was more than 25 minutes before food arrived, in a bag, though…

I need to say this is the worst Whataburger we have ever been to. First off we waited in line to order for over 20 minutes. Then it was more than 25 minutes before food arrived, in a bag, though…

Every worker I met was very nice and the meal was also good. The manager yelling at people in the back was kind of crazy. Also he wanted them to clean the milkshake machine while we were waiting on one, and ended up getting brownies instead of the shake. Absolutely terrible behavior on the manager there. 06/12/2024 around 9pm.

Complete and total crap!! We waited well over 25 minutes in the drive through to receive our order only to find that our food was cold! How do you wait 25 minutes for cold food?? Then as I am finishing my cold burger, I take a bite and a 4 inch long piece of plastic wrap pulls out of my burger in my teeth!!! Are you kidding me?!? Whataburger quality has gone hill drastically since the Chicago company purchased the chain. Every single location we have been to all over Texas has been terrible. It WAS a Texas institution. I will never go to another Whataburger.

I ordered through their whataburger app 20 minutes before I picked it up & the order was still not ready, cool no big deal. I made it home but then realized not one, but two meals were missing. What the hell is the point of ordering ahead of time & it still not being ready when I arrive?? Half of my order was missing. Would rate 0 if I could. Never coming back to this Whataburger. Do better.

Made an online order. Paid online. Went through drive thru. No one answered the outside speaker which is usually online pick up. I drove up after 5 cars ordered on the other speaker, just thinking the outside speaker was broken. I spoke to a woman at drive thru, she ignored me. I spoke to another woman that was walking out to deliver an order. She informed me that no one was working that lane. There was no cone blocking the lane. She was rude. Now she never offered to go ahead and bring out the food althoug I did mention I had already paid. No breakfast. No bueno. Loss of money. They won’t answer the phone.

🤬🤬 all I wanted was a Buffalo ranch chicken salad. Can I take that 1 star back??? I've been going here since a kid and was excited for the new building, but the quality has went to 🗑

Must be the absolute slowest "fast" food ever, ridiculous

Ordered online and picked up on my small 30 minute lunch, only to go back to work and find that my order of a number 1 meal did not include a piece of meat on my burger. When I used my entire lunch time to get a piece of meat added to my burger, I was treated like dirt. I will not go back In spite of how close my work is to whatsburger

I can't tell you the experiences I've had here. Poor service. Shutting down the shake machine early in the night. For real I'm sure the money they've lost. Bars close at 2am you and Jack n a box are the choices and you choose then?? Try between 330am -630am. A slower time because all your doing is losing money and now customers have to fight for a refund? 2 shakes cost like $15 now days and you'll offer to replace it with another drink not even half the cost of the shake. It's infuriating.

Ordered online so I don’t have to wait 10-15 minutes, I get there at the estimated pick up time, and have to wait 20 minutes for cold burgers, burnt onion rings and the wrong shake(that they wouldn’t remake) this Whataburger used to be awesome. It’s trash now.

We came around 10:45 and didn't get served until around 11:25. A other couple of customers said they had been there since 10:30 and they lost their food completely. @corporate tell your managers not to let employees bump orders off the screens until the food is made they're faking service times at this location. At least the food was mostly fresh though fries were cold.

I placed the order and asked for no onions but thats what I got. I did not notice the error until I made it to my destination. I will not stop in Bellmead again.

Walked into this location to order breakfast every employee looks at me but nobody takes my order thanks for the terrible Service never stopping here again

I ordered my food online showed up and they gave me my food 13 mins past time i was supposed to get it very bad customer service at counter rude employees and when i got my food it was cold wouldn't recommend going here at all

If you wanna start your day in a bad mood, this Whataburger location is the place to go during their breakfast hours. I did a mobile order and the lady working. The drive-through acted like I was a huge inconvenience for her because she had to go get my order. This is the second time that I’ve visited this location and had horrible customer service.

My burger and fries took 15 minutes and they forgot the fries. Lame.

This place is not following COVID regulations, ppl are sitting next to each other! This why we have high case court and about to shutdown again. If I eat out, I just do drive-Thru

Every car that pulled in behind me got served. The girl taking the orders at the window told me to hold on while 3 cars went through the speaker in the 1st lane. Then I finally get up to pay and 6 cars received their food ahead of me. I had a chicken sandwich and grilled cheese. The customer service was awful! I’ve never been to a whataburger where they treat people this way. I’d never recommend it.

Very disappointing experience, ordered ahead in app, picked up order and they had forgotten all the fries is the order! Then after opening them, this is what we found: burnt burgers! I don’t know if they reheated them or what…? And spent $40 on the order! Normally very satisfied, so this was a little rare.

This what’s burger is falling apart fast. Been in line for over 20 minutes. People who have ordered been waiting for over 45 minutes others are asking for their money back. Non workers not in uniform standing in kitchen. One side of kitchen not even staffed. Poor shift planning. How can we fix this problem.

33 mins in the drive through. Could not get out how they have it constructed. 33 mins to get food from when I spoke. Wack. Take notes across the street.

Tell me why they had me waiting 45 minutes just to serve me this disgrace. Bread was hard, fries looked alright but I was not going to eat them because there is no telling how old they were since the burger had grown mold.

Joshua “Catz”

I had a very frustrating experience at this Whataburger location. The cashier kept asking my young son what we wanted to order instead of communicating with me. I repeatedly tried to show the cashier my phone to explain our order through text, but he ignored me and continued focusing on my son. I did not like this at all. My son is a child and should not be obligated to speak for me. It is my responsibility as the parent to communicate with employees. Instead of respecting that, the cashier even involved two more employees to continue questioning my son. This was extremely frustrating and made me feel disrespected, especially because I am deaf. I had a clear and accessible way to communicate using my phone, but the employees did not seem to care or make any effort to read my messages. This is a serious communication barrier. Because they refused to communicate with me through text, they failed to understand our order and chose to rely on my son’s voice instead of my written communication. Customers should be respected for the tools they use to communicate. Please do better.

Marisela Cervantez

Placed an order to be picked up of course they didn’t get it right shocker huh? All that needed to be on this burger was meat, cheese, and bread. I don’t know what’s so difficult about that but apparently it is very difficult because the burger was loaded down with onions in between the two patties. The location I ordered and picked up at is about a 30 minute drive from my house so when I called the restaurant to let them know about the mistake of course their phone is off line or not working whatever. This place is absolutely ridiculous. The service usually sucks. The food is usually good but there’s always an 80% chance that your order will be incorrect.

Devin Jones

They all wear gloves. Would be great if they ever changed gloves. They go from making food to cleaning to taking out trash to scratching their arm pits then right back to making your food and no one EVER changes gloves at any point. So its basically like having people who never wash their hands making your food.

Inry

A headache! This location is always a problem. This photo shows what large look like soggy and not even full, they added ketchup on top to i guess cover it up. Also! No union rings. I except the food i paid for to be in the bag not missing and half empty. Called and asked if I wanted to come back well i live 30min away. Do they really expect me to drive back?