Blasdell Pizza
Pizza · Buffalo
Informazioni su Blasdell Pizza
Bienvenidos a Blasdell Pizza, tu rincón en Buffalo para disfrutar de auténticas pizzas clásicas y gourmet, alitas crujientes y deliciosos hoagies. Con una tradición de sabor y un ambiente acogedor, nos esforzamos por ofrecer una experiencia culinaria que te hará sentir como en casa. ¡Ven a descubrir...
Bienvenidos a Blasdell Pizza, tu rincón en Buffalo para disfrutar de auténticas pizzas clásicas y gourmet, alitas crujientes y deliciosos hoagies. Con una tradición de sabor y un ambiente acogedor, nos esforzamos por ofrecer una experiencia culinaria que te hará sentir como en casa. ¡Ven a descubrir por qué somos un favorito de la zona!
Cosa dicono i clienti di Blasdell Pizza
Blasdell Pizza is known for its Buffalo-style pizza and wings, especially the grilled BBQ wings. Many praise the friendly staff and fresh, delicious food. However, some customers report inconsistent food quality, order inaccuracies, and occasional rude service.
Piatti popolari
Ideale per
Tip: Try the lunch specials with pizza slices and a drink for an affordable and tasty meal.
Services
Domande frequenti su Blasdell Pizza
Recensioni di Blasdell Pizza Buffalo
I didn’t catch her name, but I just picked up my order at 1:30pm on Sunday, August 29th. The girl at the front counter was friendly, attentive, and clearly takes pride in her job. I had to wait a little extra time for my chicken finger slices, but she explained that they made fresh ones for me as the ones they had weren’t up to her standards and also gave me a wait time. Communicating why I had to wait a little extra time is going above and beyond in my opinion. I’m also grateful for the fact that I wasn’t given 3 hour old slices, so thank you so much. I could even hear her asking the pizza guy how long it would be on the slices a few times, and the second they came out she was on top of it. In a world where no one wants to work, blasdell pizza better work to keep this one! She’s an asset to the team!
Great pizza and subs. They use Costanzo's rolls for the subs. Great. Nice variety if you just want a slice, and when we call ahead, the order is ready for us to eat in and have a relaxing lunch. Friendly service. We usually go to the Southwestern Blvd. location. Their prices are in line with everyone else in the area, and when the cost of meat goes up like it has, you can expect prices to rise.
Always a pleasure to eat and order take out from here. Used to be my Friday lunch spot with the guys from the office and would order the "youz" the usual 2 slice lunch special. Retired in February and have not been back until today. Ordered a large pie and wings to go. Shouldn't have waited so long. They have the local joints around here beat by a long shot. If you're in the area stop and try something, anything on the menu. You will not be disappointed.
The best chicken wing pizza I have ever eaten.
Best Gluten Free pizza I have EVER had! Tastes just like regular pizza only a thinner crust version. I had given up on eating pizza altogether until I tried Blasdell's gluten free pizza. All other kinds have been extremely dry and taste like saw dust. This pizza has a great consistency and is packed with flavor! It is even cooked and served on a disposable cookie sheet so you know it isn't contaminated with the gluten from cooking the other pizza's.
Overall Excellent. They use top notch ingredients which means a great pizza. They also delivered it hot and fresh to my bus while I was waiting for my group at the high school. It also arrived much faster than expected.
Everyone knows about this place. It’s known all over Buffalo for having fantastic pizza. And it is fantastic, and so are the wings. What people might not know is they also have fantastic customer service. The place runs like a well oiled machine. Pizzas come out so fast it’s amazing. Their delivery system is down to a science and is so fast. And they go above and beyond too. I made a mistake when I ordered once and they fixed it for me and didn’t charge the extra it should have cost. Five stars, will always get my pizza here.
Terrific now. Lunch is fast and awesome food and awesome people as of 5-15-24 Use to be good years ago.disappointment last 3 times I have been here for lunch.whole chicken fingers sub,not mini equals 2 fingers cold on a wet roll.and broken fries. Sub of the month means nothing when complete rip off. Wonder what the mini sub has on it,one finger?
Visited this restaurant based on a recommendation. Food and service was excellent! We tried the Steak pizza recommended by the girl behind the counter. A bit pricey at $23 for a large, but excellent mix ox flavors. The cheese, mushrooms, peppers, onions, and steak were wonderful. Then the additional seasonings put the pizza over the top! We will definitely return in the future.
Food is delicious. Very popular place so if ordering around dinner times expect it to be 30 mins for orders. Well worth the timing. Sauce/dough/toppings on pizza are all amazing. Subs aren't sloppy and are amazing. It's the go-to place of choice
Great food! Wonderful service.
Great place. We got delivery from here, and it arrived in about 30 minutes. The food was hot, fresh and tasted very good. The delivery guy was also nice. Will be back.
Ordered a personal pizza with pepperoni and hot peppers and a dozen hot wings.... This food was beyond amazing and delivery was FASTER than quoted. Highly recommend 5 stars across the board
Outstanding pizza place! This is a local Buffalo Only pizza shop there is 2 sides of the restaurant to sit in, you can also get delivery or take out if you desire. The food is outstanding as well as the soft drinks which are in a mashine or a 2 liter bottle to quench your thirst! The staff are friendly and the restaurant is relevantly clean! If you chose dine in you will order your food at the counter and go sit down and your food will be brought to your table! If it’s pizza night come here!!
First timer, got a whole ham sub, and it was literally the best I ever had. Half the price of most places.
GREAT experience here! We came to meet someone for a quick lunch, and we were AMAZED! We live 40 minutes away and will definitely be back! Everyone was super friendly, fast, and responsive. The food was hot and delicious. Thank you so much for the wonderful dining opportunity! See you soon!!
I want to give a shout out to your southwestern Blvd hamburg location today. I picked up pizza and wings just before the Bills game. It was very busy but the staff was calm cool and collected. Very organized and handled themselves well. Good job on them and food was good!!!
Didn't have time to take a lot of pics. First time coming here & the pizza was good. I ordered 2 slices of chicken pizza & a coke. Glad I cane here because I was craving pizza today. Food is good and definitely recommended.
Yesterday I ordered subs and antipastos for a party and they were excellent. Thanks Blasdell Pizza in Hamburg. You are awesome.
The 2 slice and 22oz drink deal for 8.99 let's you choose pizzas other than plain. I had a steak and a white pizza, and they were delicious, affordable, and served well.
They all do a great job keeping this establishment top notch. I'm always greeted with a friendly smile. Pizza is always delicious and fresh. The price points are average with other pizzerias going way beyond inflation prices to you. I get a better deal here.
Amazing Pizza and Wings! Bought this for our Tailgate for Sunday Night Football Bills Vs Giants. Cajun BBQ and Hot with Black Peoper. The wings were out of this world! The blue cheese was really good as well! Enjoyed everything. The pizza was fresh and cooked to perfection! This might be a weekly tradition !
We ordered a large cheese and pepperoni pizza with mushrooms and it was very good. I'd go back here again. I'm adding to my comment. I've gone back but now it's winter out and for some reason they have the temp inside at a cold setting. I'm not a fan of eating inside a cold restaurant. Very unhappy.
Wanted what I call old school sub wow I found it i had several since first sub lol love there subs
Although there was a small wait, the food was amazing. Pizza was so fresh and the wings were even better. I love Sicilian pizza, and that is exactly what they gave me. Best pizza place in Southtowns if you are around the area, or don't want to take that extra drive. Also I see they have deals on certain nights.
I had the pizza delivered to my hotel room. The delivery time was decent and the people where polite. I never had pizza delivered before and it was a fun first experience! The pizza was good. My only complaint was the crust; it was a little soggy. The price was a little high, but I’m cheap. Overall, Blasdell pizza is a good place to go for pizza.
Favorite place in town to get wings. Tried their online ordering today for pickup. No option for Medium wing sauce, so I ordered mild since my other options were plain or hot. Expected something similar to medium given the options I had, but got little more than butter. The lady at the counter was more than happy to correct the issue, and had my wings re-spun in medium. Thank you! Will add another star if website updates to include all sauce options!
Great food, and a great place for lunch. They have slices and wings ready to go for a quick lunch!
Still one of the best pies in WNY. We grew up next to one of the Geary brothers and been eating BP since the 80s. Stopped in for a slice and chicken finger sub.
Normally and historically I love the food from Blasdell pizza but the past few times we have gone there we have waited a very very long time for our food and it has arrived cold. Also the fries and chicken fingers were burnt. Very disappointing. I will start going elsewhere from now on. There are too many options for pizza places in the buffalo area to put out a poor product.
My husband and I go to Blasdell Pizza quite a bit because we live in a neighborhood right across the street. It’s just convenient. However, we’ve never really had a 5 star experience. Sometimes we find the person taking our order (on the phone) to be friendly and thorough (it’s literally ONE girl, have no idea what her name is though). Everyone else seems be monotone with zero personality at all. More often than not, when we pick up our order it is incorrect (missing ingredients on a sub, or adding ingredients we asked to please omit due to an allergy). This is something that is hard to check when we’re not eating in; so we always discover the error once we've already returned home. It’s just annoying. We continue to give them our business because again, it is SO close to our house (less than 1/10th of a mile)...but, jeeze Louise! —- Update 2021: Our orders are still always wrong. I’m not kidding when I say 9 out of 10 times our order is incorrect. This is frustrating as we’d prefer not to unwrap our subs to make sure they are correct before heading home. Every time we trust they got our order right (for once)! How difficult is it to get L,T,O, Mayo and oil right?!? I mean, really 🤦🏻♀️. It’s honestly incredible.
Busy place. Pizza you will not be disappointed with. VERY good customized sub sandwiches. Be prepared to wait because it takes time to produce a quality sub. TWO separate areas to dine in - in case you run into persons you do not want to dine with. Food for persons age 4 to 94.
ordered a sheet cheese and pep with extra sauce for ourselves and a couple guys doing work for us. plenty of cheese, sauce, and pepperoni, but the crust was far from cooked. im sitting here today, reheated a couple in the oven. there is no fixing it. crust was uncooked dough. ima eat the topping and throw the rest away.
It's okay. Always the same mediocre quality which isn't that bad. However, last time I was waiting for my order in the parking lot and the waitress inside was cleaning tables. This was no big deal until she drops the rag on the floor, picks it up, and continues to wipe away. Kind of gross especially considering it was snowing that day and the floor was full of that brown, Buffalo, salty, snow like slop.
Food has been on the down for years. Disappointing. It used to be so much better. I've been coming here with my parents and family for a long time. Prices up and expect better food. Not worth it no more. I had pizza and wings.
Ordered 2 subs and rolls were literally burnt. I wish I could post pictures to verify. Quality has gone way down even with prices are going way up, $27 for 2 basic subs. Wow. Used to be my go to place. Will definitely reconsider next time.
You will not walk away unhappy with your food. Do not use the website to order. Thinking that you are helping them out and not calling to order over the phone. You will end up getting charged with a $3 convenance fee. I have many food apps that I have ordered from and never had convenance fee. Tipping yes I have no problem with tipping
Great food, but they can not get a delivery right!! Always missing something. Beware if you order delivery. UPDATE - No more ordering from here. most deliveries take 40+ minutes to be delivered AFTER leaving the restaurant. If you want half or your order and for it to be cold, this is the place for you.
Way overpriced. $60 for a large pizza and ten wings is just insanity. Pizza was pretty good but wings were rubbery. Got an old dried up bag of carrot sticks and mushrooms on pizza had an old grease taste. Employee had attitude when I asked for a knife and fork for my child and then again when I asked for to go box. What the hell, it's such a simple request and no need for dirty looks.
This is their 3rd strike on pizza. It used to be my favorite. Went a few months ago the pizza was flat and way too much sauce. Ok everyone has a bad day. Tried again a few weeks later. Still the pizza not what it used to be. Ok 1 more chance. Today the dough was still raw. Had to rebake it at home. Flat as a pancake. My last time here.
I'm only giving 2 stars because of inconsistency. We normally like Blasdell but today the pizza and wings we ordered were gross. The guy on the phone was in a rush, the pizza had a weird taste and the wings were not as ordered. The double order of wings were supposed to be half med, half mild, crispy/saucy. They were not crispy, no sauce and the med/mild were exactly the same, with no difference at all unfortunately. Better luck next time🤷♀️
The floor was so greasy I almost fell. The ladies room was the dirtiest I have ever seen, grease, dirt and mold, hard to believe this is a restaurant, i would have to see the kitchen. On the other hand it was great pizza
At 642pm I called to order 5 chicken finger Italian Style for pick up. I get there at 705pm to pickup. There is 1 girl working the front counter and she was doing amazing. Positive, apologetic for the line and very pleasant to deal with. I get home at 725 to find out that they were plain finger. I live maybe 1 mile away. So I call and they tell me they will deliver me a new order made correctly. At 826pm I call back to find out where my order is. It had never even left yet? Gets here 15 minutes later and they are made correctly, yay, but they are anything but hot. Absolutely ridiculous!
The Chicken Finger sub was ice cold. Employees made you feel like a burden for eatting there.
2nd time I got the wrong order. You would think I would learn my lesson. Frustrating. Not rocket science to get an actual order that you ordered. I got a sausage royal and ordered medium chicken finger sub. Hmm. 40$ down the drain. Maybe McDonalds will give me what I order!!! No time in my schedule to reorder. But the poor soul who is probably getting my chicken finger sub!!!
Ordered a stinger sub and everything that was on it was limited as much as possible. The steak um that was used for the meat, was hardly any was on the sub. Very little lettuce and very thin tomatoes. Sub seemed very flat and really over priced for the amount of fingers and meat that was on it. For the sub and a fountain drink the total was just shy of $18. Will not go back.
They take the phone off the hook around 8pm even when they close at 9pm. So I drove there and placed my order inside instead and called while inside and the line was still busy. I told the girl at the counter the line has been busy for about 20 minutes and she said “hmm that’s weird”. There was only one other customer inside picking up their order at the time. It’s 830 pm and their phone line is still busy. The food and service has taken a dive at this place when it’s used to be a really good place to get subs and pizza.
Would you pay $20 for this? We ordered 5 fingers and got 4.5. It took 45 minutes. I watched our order come out and the front employee ignored them for 20 minutes while we sat there and waited. They were cold when we got them. Will not be returning…haven’t had a good experience in awhile.
We ordered w/Uber take out. The pizza was OK, too thick a crust like domino's and the sauce was so-so. The wings were almost ice cold, dry with overcooked edges. They didn't even provide blue cheese which may have moisten it some. It was a late evening order and probably wings out all day under lamps.
Order a whole chicken finger sub, and finger dinner. Delivery was fast but only received two fingers on a whole sub and the sauce containers were a sloppy mess.
Tuna is disgusting and not fresh, the sub was thrown together with soggy tomatoes. The entire sub was a soggy mess. The personal pan pizza was cold. No warmth at all. Usually order from Bella because of past disappointment. Wanted to give Blasdell another chance and I regret it! Back to Bella.
Used to love this place, however lately it’s been hit or miss. Food quality has been either great or average. Not very consistent. Overall score is a two for my experience I just had today. I ordered a pizza for my wife to pick up on her way home. When she got there she was told I already picked it up. This in fact was not the case so I called to clear this matter up. The manager on the phone was beyond rude and needs some training in customer service. He told me first that someone gave them my phone number which is pretty ridiculous to think someone could just guess my phone number. I was in a hurry because I’m taking my kids to a concert tonight and was hoping they could make up for this error by delivering me the pizza to which he came back and just stated there was nothing he could do for me and I’d have to call back tomorrow. I was a bit upset because it seems like the least they could do given they gave my food away but he persisted to interrupt me, talk over me and dismiss me. No care at all for real customer service. Will probably not be visiting this location again anytime soon which is a shame because this used to be my favorite pizzeria in the Southtowns.
I ordered a large white pizza. Probably my fault for not reading what’s on it but I never had a white pizza with peppers. This was loaded with red and green pepper. Hardly any tomato. It tasted like a cheese pizza with peppers and I really don’t like peppers. It says roasted peppers but these were not. It cost $30. Very disappointing.
I am sad to say that this is now the second time we have had a terrible take out order at Blasdell Pizza. We ordered a sheet pizza for our family. The bottom of the pizza was so burnt, my kids wouldn't eat it. The pizza was so overcooked that it tasted like cardboard. We didn't take it back because the last time we had a bad order, they gave us a hard time. Also, we didn't have time to wait again for new food. We will not return.
I recently visited on 2/1/2020. I ordered a sub and 3 slices of pizza. I was in the store and talked directly to a cashier. My wife is particular with her steak subs. Dry white roll, steak, fried onions, and mozzarella cheese only. Not that difficult, actually pretty simple. The cashier read back my order, so I know she understood. I received steak, with mushrooms, lettuce, tomatoes, and oil on the roll with NO cheese. ALMOST the exact opposite of what was wanted. I know mistakes happen, but this is becoming more of an issue lately and I've not been one to complain. But this was un-exceptable. I didn't have the time to return to the store for any corrections. I was trying to be nice and sent a private message to their Facebook page and never received a response.
It’s amazing people who work in fast food and Resturant jobs get paid more than retail workers they get paid more but yet they still screw up your order timhortons , McDonald’s, Burger King , restaurants , wegmans , topps, lowes , Wendy’s , order two steak tacos from blasdel got one taco they always mess up orders this place sucks fast food places need do better much better for as much they get paid they need earn that 16.00 paycheck people in food industry complain there not getting paid that much probably because you always mess up orders don’t deserve to earn paycheck., If I want job get paid for messing up information not get fired I become weather person , news reporter
I ordered a “personal” 9 inch pizza for delivery. It cost $17. I could have gotten the same order thru door dash for $11. Except BP doesn’t allow special requests thru DoorDash. So I called and ordered a personal white pizza with (chopped) tomato and onion, extra garlic and spinach instead of peppers. It arrived in a timely fashion with zero consideration for my special requests. They sent me the standard white pizza menu item. I could have had it standard thru door dash for $6.00 less because I didn’t get my custom order. I live 2 miles away And your delivery is way overpriced. Doesn’t leave much wiggle room for a tip for the driver. I hope for their sake they get to keep the delivery fee.
My family ordered a sheet and a bucket and found the pizza was burnt on one half. This has happened before but it’s not common. The stores only solution was for me to return the pizza and exchange for a new one. This would only delay dinner since my family started eating the better half. CHECK YOUR PIZZA at the STORE!!!
Our pizza was inedible. The crust and large portions of the toppings were so burnt it was black. It was obvious looking at it that it was overcooked but they had no problem serving it to us this way instead of remaking it. We also ordered wings that were very small. Just an FYI, mild sauce is just a butter sauce. There is no hot sauce mixed in. We will not be ordering from this restaurant again. Obviously, there is no quality control!
Paid 38$ for 4 large tacos that were the size of an iPhone 5, and tasted like boiled chicken with no taco seasoning. Asked for sour cream didn't get it, and their slices of pizza were super old to the point they hurt my child's teeth from chewing on it. Would not recommend hamburg location. Not worth it
Tried to order Salads and Wraps at 5:15pm. Was told could not get either because them stations were closed down for the night. This has happened several times we have tried to order Salads. Thier subs are absolute trash, you get them cold and soggy. The fries are always undercooked and cold. Thier food has took a serious nose dive. Going back to Koz's. I'd rather wait longer and get good, hot food than have a shorter wait for trash.
We ordered chicken fingers, Greek chicken salad, taco, and fries tonight. The total was $43 with a tip prior to drivers arrival. The delivery guy showed up 1hr and 10 mins later and forgot the blue cheese and honey mustard; I specifically ordered extra. The food was cold and the fingers were soggy. When we called the manager and asked for the condiments he said ya but I don’t know when it will be there. When we asked for 3 new fingers the manager said are you going to give us the other ones back. We have been customers of Blasedell for a long time and never have been treated like that before. When the delivery guy returned they still forgot the honey mustard, the 3 fingers were worse than the the original order “completely over cooked”. We will be ordering elsewhere from no on, you don’t treat customers like that or serve food that disgusting. We ended up tossing it, the fingers were that bad.
I ordered a sausage parm whole sub. When I got home opened it up it didn't look good. It was burnt the ends look like charcoal. The roll was black. Cant think any body would actually sell somebody that sub. Couple bites tossed it. The most disgusting sub i ever had!!!!
If your not picking up your pizza yourself don't plan on it coming. Manager doesn't know how to ask for proper directions to find who ordered pizza. Calling customer back one time for further information is not several times as he claimed. Then the next day when asked if he would make good on the situation by some form of discount. He declined to do anything to right the situation.
I ordered a couple of subs today and when I bit into mine there was a piece of plastic in it! I've gotten pizza in the past and that was terribly greasy and under cooked. I was hoping their subs would be good but I guess that place just sick all around. Over priced too... I'll never order food from there again.👎👎👎
Tried to order for delivery, was told they could not deliver over 5 miles, being from out of town and not sure where this place was, I was like ok. But I Google mapped it, I was 3.7 miles away! I called back, informed them but they said I was 5.8! WHAT Google maps is wrong? Had over a $100.00 order. Went to Bella Pizzeria, they delivered, it was hot and delicious. And they were happy to have my business.
I came here with my family hoping for some good pizza. We have been here before and it was decent. This time we found ants in our drinks. I wish I was making this up. Nor were we the only ones people around us found ants in their drinks. Then when we got our pizza it was burnt. I will not be coming back here. Highly disappointed.
Wow is all i can say, I ordered for lunch today had it delivered. Was looking forward to eating until I opened the container. I ordered chicken finger wrap and fries, first thing i notice a black hair right on the wrap, then i took a bite and there was another huge black hair i had to pull out. Absolutely disgusting, heres an idea why dont you invest in some hair nets. Not to mention the fee for delivery so it came to about 20$. I wont be ordering again thanks for ruining my lunch.
I ordered a chicken slovaki salad and a Taco. They said it would be ready in 20 minutes. I live not even 2 miles from there. I go to pick up my order and they said it wasn't ready yet. I waited an additional 25 minutes then asked them where the SALAD and TACO was, they went to got it. I asked to speak to the manager and I explained my frustration. He said it was a very busy night even though there were 2 couples in there and staff standing around. The staff were sneezing on everything and dropping food on the ground , picking it up and kept cooking it. Nasty! When I got home the Taco was cold and they forgot the dressing for the salad, but they did give us 3 hard bread sticks!!!!!! Yay! Horrible horrible place.
Went here with a whole bunch of friends yesterday and we ordered just your basic large cheese pep, when it came out it was so greasy but we were hungry so we ate it. we all woke up this morning with the worst food poisoning you could think of. Definitely not going back here again.
Re review, staying at one star, came in early for a pickup, subs were done but wings were not, which is fine, until I waited an additional 20 minutes for the crispy wings that were anything but! The chicken finger sub was not that good but the Philly cheese steak was very good. I also seen a kid drop a wing and drop it back in the fryer..
We ordered over the phone and repeated the contents of the order to make sure nothing was forgotten. Once we got to the restaurant the girl at the counter insisted they had no orders from us and was very rude when we insisted that we did. Once one of her co workers pointed out that they did in fact receive our order the girl still was rude and did not apologize as well for the way she acted. Once we got back we realized that they shorted our order and we were forced to go back to get the rest of the order. This isn’t our first bad experience at this location but this certainly affirmed that we will not be taking our business back to blasdell pizza or any of their other locations as well.
My family and I each got the steak subs a couple weeks ago. They were complete garbage, they were dry as hell and the bottom of each sub was burnt. My wife left a review on their facebook messenger with the photo of them burnt and they never reached out to her. I would Highly recommend taking your business somewhere else. We go to Pasquale’s in derby, they have the best subs and the service is top notch.
Italian sub was cold and not toasted and fries were soggy lump in bottom of box had it delivered food cost over50 bucks and was barely edible was getting as a treat for grandson whoever made that i hope they don’t work there anymore this was on Tuesday April 22 in evening
Been coming here weekly for over 35 years. But from now on I'm going to the one on South Park. Tired of my order being wrong when I get home from picking it up. This time it was a Steak Deluxe Sub. It comes with mushrooms, onions, and peppers. Asked for extra mushrooms and cheese. Got home and it had lettuce and tomato and mayo. This is a Hoggie. It doesn't get lettuce and tomato and mayo. Too far to return every time. So I'll just switch location. South Park location has never screwed up an order.YET!
Came it to get 9 specials of 2 slices and a 22oz pop. After the nice girl at the counter took our order. And started serving us our food. She was told to never do that again. They had 3 slice pies up. We were almost denied service. Made us just want to take our money back and spend it with a pizza shop that would appreciate our business. They even made out money. Was 6.79 per special. Why advertise a special. Then almost refuse it because we order 9 of them. Next time advertise a limit per order. Then we will walk up 1 at a time and do it. Bad business.
$26.35 for burnt mini subs with bottom of the bag chips and a soft drink. The best part of the meal was the soft drink. Never again...Blasdell high prices and awful food.
we frequent blasdell pizza as we live in derby and usually they’re fantastic but tonight, everything fell flat. i placed an order four hours in advance and when i came to pick up, the pizza was ready and nothing else was - after waiting 15 minutes after my scheduled pick up time i inquired again about when they would be ready. by the time we got home our pizza was ice cold and i had to rebake. they called me about the wings when i placed the order to confirm the flavors because of additional pit charges - i said no problem, when we got home and opened the box, not a single char or grill mark on ANY wing. no blue cheese given at all. asked for extra ketchup for the fries wasn’t given a single packet. half the pizza is over cooked and it’s half cut. i think maybe we’re going to make Edie’s our regular place - take out is very expensive now and this is not okay.
Ordered a pizza, they said 20 minutes and when we went to pick it up they said there was no order. So we ordered another pizza while there . Came back 20 minutes later and there was no pizza. They said we didn't pay for it when we ordered. They had both phone numbers. This place has gone completely down hill. We've been coming here over 30 years. We have had numerous orders screwed up over the years. Never an apology. Prices go up, service and quality goes down. We're done with this place
Ordered wings. They were so small it was humorous. Some of them had no meat. No skin. Just bone. Truly disgusting. Can’t believe they actually sent them out like that. What an embarrassment when we rave about our wings in this area. When I brought them home and opened the box my family couldn’t believe it. Terrible.
Blasdell Pizza is dead to me. Ordered a sheet and a bucket a day in advance to feed group of customers. Asked "can this be ready by 11:40 AM for pick up?" and was told yes. I arrived at 11:45 to find sheet ready but no wings. Girl tells me it will be "just one more minute on the wings." After 10 minutes goes by I ask "where are the wings?" Now she tells me it will be another "7 minutes." Meanwhile I have to feed a group of people at noon. I grabbed the pizza, flew to the customer and dropped it off. Came back for the wings and they STILL were not ready. I ask this girl what's up and she tells me their delivery driver made off with my wings. Do you think she could have told me this when I first got there? Do you think there was even the smallest of apologies for the inconvenience? I got attitude, a giant head ache and a $20.00 gift card. Mind you I was offered nothing until I complained. Blasdell Pizza your food is good but your service sucks-never again!
The slices were ok. Not as good as the Buffalo location. The steak and spinach sub had almost no meat on it and was dry and tiny. Delivery, service charge, and tip came to $14 , not including taxes. Total bill was close to $50 for the sub and 4 slices.
Horrible customer service with subpar food. A $10 difference over the phone compared to the cost when picked up. The manager at the counter could care less. She needs to find a different calling bc isn’t customer service. that’s why she’s working at a pizza joint. Will not return or spend a dime more here. Word rather drive 30 min for Tim and Bonnie’s subpar food..
It’s a shame that this place can’t get a simple order right, every time we go there. We’ve gotten a barely cooked pizza, we’ve gotten a burnt pizza. No matter if I order in person or through door dash, they consistently mess up my order. If I order a sub without cheese or other ingredients, I can be sure they will put it on there. I’ve given this restaurant many chances but they keep failing. Funny, the location in Blasdell is consistent and delicious. Update, redelivered through DoorDash tonight after the first order was messed up, they messed it up again.
9/12/25 at 8:10 went we walked in the women off the bat was rude once she found out if we were ordering to eat and not a pick up. The women had no patience, she interrupted us twice while ordering to give us the price. She through the food on the table and stormed off. It’s 2 hours before closing, got the impression they were cleaning up for the night. Never coming again
Ordered mozzarella sticks and a chicken finger dinner. Got home to discover no blue cheese was given with order. The mozzarella sticks had salt all over them so could not eat. Spent over $20 on a meal that could not be eaten. Will not be returning and do not recommend.
They need to replace the person who cooks the pizza’s. For the past few months they have been burned black! The chicken wings have also been burned and rock hard. If you door dash a sub it doesn’t matter what you order on it, they just throw everything on it. Their pizza used to be great. Even the slices in their single slice case are burned. If you order a single slice to eat there they don’t heat it! Served cold. The woman that works at the counter is fantastic! Friendly, efficient and just all around great!
Just had an AWEFUL experience with Blasdell Pizza. I placed an order online for delivery. There is a section to write a note for the delivery driver. I wrote "please leave it at that front door. Thank you!" Simple, polite. I get an email that the order is out for delivery. A half hour goes by (I was less than 5 minutes away but very busy), nothing. I check the front door in one of my neighbor says they came, knocked at the door and left with the order. My wife calls and told them that I left a note, they have the audacity to say a note was never left. Then they called back and said that it's not policy to leave food at the door. So which is it? The website didn't mention anything about a policy. Another phone call later they ask my wife for permission to leave the food at the door, which was kind of in writing when the order was placed. The guy comes back with the same order from about an hour ago. The subs were room temperature. The fries were completely soggy, cold and inedible. Not a single fry was eaten, the entire thing went right into the garbage. My mind is just completely blown at the stupidity here. I would advise that you think twice about ordering from Blasdell Pizza.
I don’t know what’s going on here but I’m done with this place. We’ve given it the benefit of the doubt at least 5 times now and they continually disappoint. BBQ wings not put on the pit, undercooked pizza, toppings on pizza incorrect, long waits after pick up time, attitude from teenage staff, just bad tall around. The staff is obviously poorly trained in both food preparation and customer service. In the evening there never seems to be anyone over the age of 21 around let alone a owner or manager who actually cares. I don’t want to lump everyone together, there are some friendly employees there who seem to care, but I’ve also encountered some very rude non caring ones. The pizza tonight was the last straw. It was barely cooked. Peel back the cheese and it’s totally raw. How do you even put that garbage in a box and charge good money for it is beyond me, not worth the box it’s in. I get every place has its bad days here and there but this place has been going downhill for a couple years now. Too bad because it used to be great back in the 90’s through early 00’s before the original owner passed. You have lost the privilege to take any more money from me and my family.
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4837 Southwestern Blvd, Hamburg, NY 14075
Buffalo, NY 14075
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