Fer Mendoza

Exceed Expectations. Thank u McDonald's Team. and Josh were so kind with my family!

John Ramirez

A Well-Deserved Five Stars for the Faithful Laborers at Cotulla’s McDonald’s Review: Blessed are the hands that work swiftly and kindly, for they nourish both body and spirit. As a faithful DoorDasher, oft do I traverse the highways and byways of Cotulla, and among the many houses of sustenance, McDonald’s standeth as a shining light. Though the line of chariots be long and the lobby filled with many souls seeking bread, yet the workers within faint not, nor are they overcome by the tide. Their labors are constant, their demeanor gracious, and their preparations swift. Rarely have I seen an order delayed, and rarer still have I been met with anything but kindness and cheerful spirit. Even under great burden, they maintain a noble standard of excellence, serving all with fairness and diligence. Verily, I bestow five stars upon each and every one who toils there. They are worthy of all honor and commendation, for they slave not in vain, but ensure that the people are fed and satisfied. May their efforts be blessed, and may those who partake of their labors remember to be patient and grateful, for behind every meal is a soul who hath worked hard to provide it.

Chad Miller

Place is clean, the employees were extremely helpful and brought food out to me. I noticed the Manager was really hands on helping his staff to get the orders out faster.

S

*another update* On 08/29/2024 at 7:30pm......The staff were very friendly the food was cooked the way we asked, they were fast and efficient. We have experienced this the last two times we have gone. However previously to that we have experienced the comments below. This is a huge improvement, they did forget something but fixed it the second we showed our receipt (check your items before driving away.) When ordering on the app we have found ordering online then picking it up through the drive-thru is the quickest way to get your order. *update* I tried picking up in the lobby to see if it was quicker. It has been over an hour, the staff are overwhelmed and under trained they are running around but aren't progressing with what needs to be done, and it's a mess in here very dirty Ordered an online order from the time we ordered it to the time we got the food it was over a hour keep in mind we were waiting there for around 40 minutes, my husband went inside they said they know nothing about the order then they said oh yeah there it is then we waited another 20 minutes (no one in drive through) he went in to check again. They then try and give him the $4 oatmeal in a packet and said here you cook it, my husband said no you are supposed to, they then put boiling water in it but didn't give us the fruit or raisins with it. Then in the bacon egg and cheese biscuit they only put bacon in it with nothing else. On a different day their app wasn't working it was 8:30pm showing breakfast food only to order but they refused to give the pick up discounts because we had to do drive through because their app wasn't working. Other times for pick up it has taken 30 minutes and we go when it is not busy. They need a new manager!

michael bbruher

Ordered a DOUBLE bacon quarter pounder. I was charged for one yet only a single in my burger. How do u put the receipt saying DOUBLE and put it in the DOUBLE box yet only give me one patty😂 couldnt even put the cheese on right

Red Moore

Same as the rest, overpriced and drive-thru is not longer priority. Took so long I skipped out and got food down the road.

Kiki Rymers

The employee that served me was disrespectful and looks dirty and wasn’t even dress in uniform right. She was arguing with an employee right infront of my face who was trying to help me. I believe her name started with Jan and had a B for her last name. I will definitely not be coming back.

Marely _Queen

After an hour they still didn’t serve no one their food who came to dine-in ,we ended up leaving

Hibett DS

i order just 4 coffes and a L french fries and took 20 minutes and one of the coffes was cold ask to change it and take another 10 minutes more, they just freze and askto cancel didnt do it just ask for my ticket and left the store

Jonathan Adrian

Never in my life seen a mcdonalds open up so late. 7a? We all at work by then