Gabe

So I guess if you order teriyaki chicken. Your supposed to specify that you want them to put teriyaki sauce on it. Lol. That makes sense. It's like if I order a cheeseburger I'll have to specify for them to put cheese on it. But I feel better because when I called right now. They assured me that they will make sure whoever make this plate, if won't happen again. Awesome customer service.

Terisa Lund

Drive thru. Ordered a plate w/orange chicken, mushroom chicken & 1/2 steamed rice 1/2 super greens. Had to repeat & correct order a few times. Got to window & paid cash. She handed me back change & receipt & then immediately handed me my drink. So I shifted hands & took drink then proceeded putting change away, in wallet that was on my lap.And she immediately shoved order sack at me. I said wait a minute honey. No one’s in that big a hurry here.There was no one behind me.The look she gave me was pure disrespect attitude.I said nothing else to her. When I got home with order there was one brown napkin wadded up on top. Plastic fork/napkin & fortune cookie OK. Inside. All orange chicken no mushroom chicken. All steamed rice no super greens. Either pick better employees and or train them better. This was unacceptable on several levels.

Alycia

Server was rude and they don’t have the eggplant tofu vegetarian option. Barely anything I could eat, wouldn’t go back. The chow mein wasn’t even cooked well sone of the noodles were still raw and uncooked.

Manuel Longoria

Ordered both plates with fried rice and gave me one with chop suey im calling and no one answers. I live on the other side of town which is why i checked the food til then.

Went there for dinner Lady manager (with dark shirt) was really rude.

Beto Sandoval

They only take cash on their drive thru. Aweful service!

Angie Rendon

Ernesto the manager needs to be retrained when it comes down to customer service. Has no ambition or customer service. Really rude and uptight. The environment felt really off. They need new management. Horrible

Ben Bass

My experience was absolutely terrible. Feels like human decency no longer exists. Even here of all places by the border of (Mexico) I expected better service, especially with all this political crap and yet here we are; hence my disappointment. I will seriously need to speak to someone in corporate to understand how you would advise your employees to treat your customers in such manner ei not to service someone in your small town that is literally a thru for semi trucks. Please advice how I may fit my 18wheeler in your drive thru? How dare you refuse me service after I had to park, and walk to your establishment or staying at the hotel next door, while your hours were listed as open. And yet I was still refused service at the window. Please advise as I would love to understand this. Absolutely terrible. I understand this may be a small town and they may not know how the real World works but come one now. This will not be the end. Train your employees better, Be Better I literally payed the next customers meal as they were willing to place an order me since they were in a car. How nice were they to be willing to help and yet your employees couldn't even take my oder as my semi truck wouldn't fit in the drive thru. Absolutely terrible. Where has decency gone? Absolutely terrible.

DAVID LIZARRAGA

The treatment of the cashier named Danitza was rude, impatient and filthy. When I asked for an extra fork, she handed it to me with her hands dirty from handling money and taking it from the picks. I will not stand there again. Poor portions and cold food!! Super disappointed that the manager Ernesto does not have the ability to manage his staff and restaurant well.

pendu american

They aint let me in i ll go there 8:55pm on Sunday , they close dine in 9pm , i just go for take out

Isabella Archuleta

Month in advance we talked to the Assistant managerErnesto about a huge catering order for our company, we even went over yesterday to confirm we would have to just be there for pick up at 3:30. IT TOOK THEM MORE THAN ONE HOUR TO FINISH THE ORDER. We had our event start late today due to them not doing it on time. It was something planned ahead of time. I am so mad and embarrassed for this situation. WOULD NEVER AGAIN order there.

Kimberly Pena

We order online: when I came to pick up my order, they stated they have already “pick up.” I had the email and reservation # but they did not care. When asked to called to corporate they PRETENDED they did it. when asked to see the cameras to see who has gotten my food they denied it. Then they decided to “make the food again” I waited about 50-60 minutes for my food that was already payed for. Do NOT order via online/app.