don kirtland

I was driving my farm truck and I know it's not pretty plus a little exhaust leak not really loud but you can hear it running. I did not get the same service as I get when driving my car. Idk why it would matter what I'm driving as to the service I get. The food was the same but the people different. I normally give a few dollars tip. But not that time. Oh well now I know.

llaila longoria

11/20/25 night shift. HORRIBLE! ordered 2 drinks took 15 minutes to make them!! they packed the cup with nothing but ice the STRAW wouldn’t even go though! didn’t wanna go back then they would’ve took another 15 minutes to make 1 drink. Mind you NO cars were there that should’ve been my first sign! lol NEVER WILL i be back.

Diana Barker

I can no longer use their app my phone is too old I'm not willing to buy a new phone for Sonics app so sad about that I can no longer get their Bargains and eat their meals so long Sonic

Amber Baca

As much as the blasts costs, you would think they would put some toppings in there. Three blasts and they are made sorry as hell.

k l

Alot of money for the nastiest looking burger ive ever seen come out of a sonic

Motorhead883_

Employees were great, not sure if they just were slow and had to make my burger but it wasn’t cooked all the way. Today is 11-3-2024 and this order was around 7:30pm. I am assuming they didnt have the patty’s ready so they had to rush because i waited for around 5 minutes. Not An issue with me as long as the food is good. Well now i dont have a receipt to get a refund. ALSO PLEASE CHANGE YOUR WATER FILTERS. Every time you get a drink here it taste like unfiltered water. Dr.pepper always taste like toilet water here.

BabyGirl Criswell

Here I AM AGAIN!!! figured my order couldn’t be wrong again!!! Mind you the first order they messed up they have still yet to fix!!!!! So I go to day and I get the chicken sandwich with mayo lettuce and I pay for the tomato and sure enough it’s not on there!!!!! Here the proof and my noble order mind you the order that’s under MCKINNLEE CRISWELL is me to and I have tried calling multiple times for weeks to make them get it fixed but no they don’t fix it So I will now be contacting the District manager!!! Kinda funny yall can answer to every good 5 stars yall get but won’t contact anyone else regarding y’all’s mistakes

Michelle Baker

Waited forever for someone to take our order, then finally went through drive thru. Saw workers goofing around as we came around. Ordered an Oreo and Reese's peanut butter shake. This should have a peanut butter flavor. I watched them make it and they added no peanut butter. When I asked about it the young man got very rude. He kept repeating himself and not letting me speak. They remade it and handed it to us very rudely. They gave me no straw. I then asked the young lady who came to the window his name and she was rude as well. She slammed window and refused to give a straw. VERY rude.

S “Shay” Armstrong

You would think it would be easy to make an order correctly when it's a number one cheeseburger mayonnaise no mustard with chili cheese tots but apparently every single time this is entirely too much for this Sonic to handle. I have never had hot food from this location Nor has my order ever been 100% correct. Due to lack of options in Shallowater I continue to give this place a chance.

Lauryn Tynes

Terrible ...... came and this was the last place to stop and grab food before arriving to the town we were headed to so we had no choice. Waited at a stall for nearly 20 minutes with no help but they helped others who pulled in. The screen worked so it was not that. Went through the drive through and ordered two meals. She didn't ring that up so didn't receive the second drink and second side of fries. Acted like I was an inconvenience.... if you can't keep up with demand then close down the drive through or just close the stalls. Pick one or the other.... nearly 40 minutes for terrible service!