Kenneth Kraus

Super friendly staff and great atmosphere. Food was served hot, fresh, and in a very reasonable time frame. Will definitely be going back.

Tammy Nolan

Our experience was great, as always!! Host seating us was accommodating and friendly, server Brian was AWESOME just like he was in the past and food was delicious. Ask for Brian as your server you won’t be disappointed!!!

Sean Damson

What I like is the staff is friendly and if there is ever an issue they accommodate. If you ever have a problem and ask your server for a manager they will have a manager come to you to correct the problem. If you don't ask for one than it is on yourself. I like that managers visit with their guests. It makes me want to go back to particular restaurants. It shows they care about my business. Some on this review as other restaurants reviews just like to complain. If you Don't like something then speak up while dinning. Yet to complain on a review? If you don't ask for something to be rectified then they can't correct the issue at the time, failure on a customers ability to ask only leads more than likely to anothers loss in job.

We picked up togo tonight and had the pleasure of speaking with Mercedes. Have to say she was a breath of fresh air. This place management has been lacking for many years and she is absolutely perfec…

Im basing this review by our most recent visit. Our combination fajitas with grilled shrimp was delicious. Meat was tender, not fatty. Our margaritas were tasty. service was great. The Nashville ho…

Im basing this review by our most recent visit. Our combination fajitas with grilled shrimp was delicious. meat was tender, not fatty. Our margaritas were tasty. Service was great. The Nashvill…

Love coming to this location purely for the server Rachel shes very attentive and always has the best recommendations.

Ok Wylie chilis always delivers! food is consistently good and it's always got a lot of flavor!

My wife and I had lunch here today after seeing TV commercials about three for me meals. I had the smashed burger with fries. It was excellent, better than I expected. Service was perfect and the p…

Nov 10-11, 2022: We sat at the bar and met Eric. He was friendly, the bar was busy, and he made us feel welcome. She had a margarita and I had a draft beer. Her drink was good and my beer was c…

Nov 10-11, 2022: We sat at the bar and met Eric. He was friendly, the bar was busy, and he made us feel welcome. She had a Margarita and I had a draft beer. Her drink was good and my beer was cold. …

Nov 10-11, 2022: We sat at the bar and met Eric. He was friendly, the bar was busy, and he made us feel welcome. She had a margarita and I had a draft beer. Her drink was good and my beer was …

More like a neighborhood bar than a big chain restaurant. Everyone knows everyone. Bartenders, staff and Marla the manager are the best in the business. food is excellent and the atmosphere is fun!

More like a neighborhood bar than a big chain restaurant. Everyone knows everyone. Bartenders, staff and Marla the manager are the best in the business. Food is excellent and the atmosphere is fun!

Adriane Klager

Our server was Ashley and she was very proactive. She brought a family member an ice cream for their birthday and was quick on refills. I tried the dragonflies lemonade and got a to-go cup. Excellent mushroom swiss burger and fries.

Richard C

We were here on July 29th around 7:30 pm I had the Alex's Santa Fe Burger, see pics, and it was not bad. Parts of the burger were a little past well done while the rest was medium well. When served the burger had a large chunk of meat that had separated from the rest of the burger. That was not a big deal, but from a presentation perspective it was not nice to see. It made me wonder what made it happen. Flavor wise it was fine, it was somewhat sloppy to eat because of all the toppings but that was ok and it made the big chunk that fell off less of a big deal. I ended up cutting it in half to make eating easier and less messy. I opted to have broccoli instead of french fries. The broccoli was good good, not too soft or too hard. I added some melted butter and it made it tasty. Feedback from others at my table and their food was pretty good. We had not been here in several months because of the Corona situation. We had stopped coming prior to that because the quality of service and some food quality had declined. Now quality seems to be making a comeback so we will come back too.

D. Michelle

It amazes me to walk into a restaurant & there's no greeting from the host/hostess. Besides not being greeted, I Love the Southwestern eggrolls! They're always the bomb & my waitress Rachel was Great! Her service made up for the greeting fail.

Leah C

Last minute decision for dinner. Burgers are still great as long as cooked thoroughly. I ordered the old timer with cheese, it had too much pink in the middle, I had to send back to get a well cooked burger. The new burger was juicy and delicious. Fries were nice & crispy. Our waitress was awesome.

I luv the Santa fe salad but I've noticed that some places are using pre-made guacamole instead of slices of Avocado and I'm not tasting any cilantro anymore. Consistency is key to any good restaurant If people don't like it they can delete what they want. My salad was good not great! AND WHY IS A CHICKEN SALAD AND TEA 21.00?????????DO BETTER CHILI'S

everything was pretty good but the main things that i really dislike is the food the steak was cooked a different way I wanted it to be and the service was mid and the soft drinks are different t…

everything was pretty good but the main things that i really dislike is the food the steak was cooked a different way I wanted it to be and the service was mid and the soft drinks are different the…

I come to this location on a regular basis and love hanging out in the bar and having a beer. But I've tried so many things on the menu that I have to honestly say this restaurant sucks. The food t…

I did Chili's To Go, and they have now stopped allowing us to text them to bring the food out when we arrive. They now require you to go inside to pick up your To Go orders. This is inconvenient, but not the end of the world. But they still have the giant concrete bollards in place. There are no flags/poles on them either so you can't even see them outside your door on tall vehicles, like mine. I have hit the edge of my door on these the last two times I've been here. Either remove the bollards or continue to bring customer's orders out to their vehicles. To top it all off the gave us asparagus on two steak dinners that were supposed to have fries and broccoli instead. The steaks tasted great, but my son and I both felt the steak had an excessive amount of gristle. Not happy.

Christopher Weadon

I always get really great service from the servers here. It's Chili's, so expect nasty bathrooms... You'll find that here, so go before you go. We ordered bone-in wings as an appetizer, but they came out boneless. They fixed it, and they were much better than I expected...bbq & some kind of spicy honey. Then I ordered the triple dipper. I ordered bone-in wings again ( yes, I like wings). They came out boneless again. Again they fixed it, and everything was great. Everyone in Willow goes to this place for dinner every day of the week, so get there early if you can eat early, or you'll probably end up waiting for a table. The bar usually has spots open. It's Chili's not Bob's Steak and Chop House, but it is a good Chili's.

Finally a fantastic Cosmo! It is hard to find a bartender that makes them the right way. Going to call him Gandalf the Gray for his beard. Make sure he's the one making the drinks! Oh.. the food was also on point tonight 😁

Robert Krebs

Very dissapointedntonight whiule dining at Chili's in Wylie, Texas. ur party of 5 ordered our favorite Skillet Queso... to find out they no longer serve it. We were given some cheese you get at the state fair. No More Queso... no more chili's! We can get this type of food anywhere. While we were eating a mother and 2 daughters ordered the skillet queso and heard about the change and left. Good bye old friend!

Rachael

The food is good at this location. It’s very much what you expect from a Chilis. Quick service elevated fast food. However, on my last visit to this location they sat us in a booth by the mirrored wall area. There was a manager with glasses, braided hair and forearm tattoos. Wasn’t able to get her name hence the description. She stood at this table and talked loudly to the two people there for the whole hour we were there. She did absolutely nothing you expect of a manager from engaging with customers to handling experience issues or managing staff. She stood there talked talked and talked. Meanwhile, the person I was there with didn’t even get her order correct and we sat there without the correct order until we were almost done with our other food so at that point just cancel the missing item. This manager has the time to give out freebies to her friends and stand there chatting but not to ensure our order is correct. It would’ve been ok to say hi to a visiting friend and move on with your job responsibilities but to stand there and loudly talk for an hour is not what customers want to see of managers and it ultimately effects our visit too. Our waiter was ok, not exactly pleasant in demeanor but she did her job.

waited 45 minutes for our food then had to wait an extra 20 minutes for dessert will not come back

waited 45 minutes for our food then had to wait an extra 20 minutes for dessert will not come back

waited 45 minutes for our food then had to wait an extra 20 minutes for dessert will not come back

The ad clearly says all day everyday all month long, this marg is available with a free stache straw. Ordered one just FOR the straw, waiter said they ran out and will not be ordering more. Is the …

Horrible service!! The bigger man who was our waiter was completely uninterested and would mumble under his breathe after being incredibly rude to our faces. Because of this we decided to ask to ca…

This chilis To go curbside is and has been terrible for a long time. I'll wait a couple of months, try it again, and still garbage. Tonight, every sauce we got was watered down and gross. The salsa…

Ordered to go and could not have been more disappointed. steak was undercooked and tough. The chicken quesadillas had to be thrown out. The cheesecake was excellent though. Waste of time and money.

The food was cold, flavorless, and looked nothing like the picture. Took over an hour for the food to come. Got charged for someone I didn't order and the waiter walked away when I told him. Ended …

Having a tough time finding something positive to say! We have ordered to go several times and each time there has been a problem. Most recently we special ordered a cheeseburger - no Mayo, no pick…

The bartender would rather talk to his friends then serve the others at the bar, if you to be ignored go to this chilis. We have been to others and this one we will not be back. I think this bar is…

daisy ysidro

My chicken was literally so burnt to the point of it not being eatable. Usually the plates are full too it looks like leftovers. Literally dine at chilis all the time and it’s never been like this. Don’t know what they had going on up there. Want a refund couldn’t even eat my food after a long shift.

Sarah K

We went yesterday between 1-2pm. The restaurant was about 1/3 full. At first we were seated right by the entryway to the kitchen which was loud, so when the waiter came over we asked to be moved away from the kitchen. The waiter was not welcoming or friendly and seemed annoyed that we requested to be moved. We order two flavored lemonades and a water. When my daughter tried her watermelon lemonade she did not like the taste. When the waiter returned to take our order we asked if she could change the watermelon lemonade to strawberry lemonade. The waiter left the unwanted watermelon lemonade on the table and walked away. We watched him across the restaurant standing near a table near the hostess stand. My daughter used the restroom and saw there was not a party of customers at the table he was leaning near. Eight minutes after we asked for the strawberry lemonade he brought it. By then my daughter decided she just wanted water. I advised the waiter that after waiting eight minutes for her beverage in a slow restaurant she no longer wanted the strawberry lemonade but just water. I also asked him to take the lemonade off the bill. He said he had been busy with customers and that is why it took so long. This is not true as we watched him the entire time. Only once our food was delivered did he seem to give a crap about service. Probably thinking about his tip at that point. I notice he was much more solicitous of the preppy looking couple nearby. Sad for him as I was a waitress earlier in my life I am a good tipper. Typical more than 20%. My daughter was paying but we did not leave a tip due to the crappy service. To top it all off, while the food was tasty and we all shared everything, we all have been sick to our stomachs today! This was a big meal so it was our only meal yesterday so we know the cause of the sick stomachs are they food we ate at Chili’s. We will never go to this location again!!