Deborah euscher

I just ordered their new asiago bagel chicken sandwich I ordered the dressings on the side. to taste them first . it was absolutely delicious

Ann

Custom orders are always tricky, but the workers pulled through with flying colors. I asked for extra avocado, and I got extra avocado. Thank you all for what you do!

John

Ordered a regular coffee and a blueberry bagel. The bagel and coffee we're good. I was putting some sugar and cream in my coffee do-it-yourself. Okay no problem there. The creamer was running very low and just about out. So I was trying to get the last few drops into my coffee. One of the cashier's was staring at me, then barking at me asking me well sir do you need that creamer refilled or not. I do not appreciate being yelled at and I didn't ask her for her help in the first place. You should be refilling it and checking up on these things on your own. You work there. It's your job. It's not my job to tell you to do your job. Have a nice day please.

K A MILITELLO

Well I don’t treat much to this place and kind of a bummer today! Cold coffee and a lame Asiago bagel (usually great). At least the scone was good! Better luck next time maybe!!

Susan Beardsmore

On October 20th a bus of 45 ladies from Canada stopped to shop at Boulevard Square. About 20 of us went to Panera for lunch. My sister who organized the trip ordered her lunch but could not find the water for her drink. She took maybe half a glass of your watered down ginger ale. The older man calling out orders said to her you didn’t pay for that, so she replied I can’t find the water. She may have had two sips of her drink. Not sure if he followed her outside and again asked her did you pay for that drink? She said “ seriously you want me to go back in and pay and half a glass of ginger ale?” Yes he said we call that theft! She went back in to pay and one of our girls said to her are you kidding for 2 sips of a drink? Is Panera Bread this desperate to treat someone like this? Pretty disappointing, I would encourage the girls to eat elsewhere next year👎

Michelle Sciandra

Went through the drive thru tonight to get 3 bowls of soup and the 2 bowls of broccoli soup were super watery. Very disappointed when paying just about $10 for a bowl of soup. I could have drank it through a straw it was so watery! Hopefully this is not the norm now or we won’t be going back.

Benjamin Walsh

I will occasionally order the baker’s dozen of bagels at this store because they were at one point in time a quality product that would be good for either a quick breakfast in the morning, or even for a sandwich, but the most recent visit, the quality of the bagels was terrible. To preface, I’ve come to this restaurant before, and usually, at least the quality of the bagels is decent. That isn’t to say that there won’t be some sort of issue with the order, whether it be if the bagels are pre-sliced in a way that they’re actually able to be eaten, if the actual quantities of what I wanted are correct, etc. Well, this past visit, I swear they put all of my bagels in the parking lot and ran them over with an 18-wheeler. They were flat as frisbees. I don’t know if they’ve changed suppliers or if I got a bad batch, but regardless, they were very disappointing. Upon realizing this, I figured I’d call the store to inquire and see if there was anything that could be done. First off, it takes a lot of nerve to have your answering machine telling people that you’d prefer I call when it isn’t “peak meal time.” Why would I care whether you guys were busy or not? Maybe your restaurant should be staffed in a manner that allows for the phone to be answered. Second, I called a total of 3 times. Not a single time was during your peak times, so what’s the excuse for that? Finally, I like how the answering machine also says something along the lines of, “if it’s an urgent catering request, please stay on the line.” The answering machine still hangs up on you! What if I had a large catering order? I’ assuming you can’t contact the restaurant? I guess both the quality of food, along with the lack of customer service, left a bitter taste in my mouth. I don’t plan on coming back, and I hope you guys read this review and train your management on how to be more responsible when there’s a phone ringing. And as far as the bagels go, they need to either change suppliers, or throw out the ones that look like the dozen I recieved.

Betty Carey

1st time visiting Panera. No likely to go back. Indicated to cashier that we had never been here before. Placed our order of sandwich and 2 donuts. Cashier handed us a bag and said we were all set. So we left with our takeout order. Upon returning home about 20 miles away to open bag and only thing in bag was donuts. NO SANDWICH. called and spoke to manager and explained what happened. He apologized. I asked to put credit on my credit card Said could not do. Had to drive in another 20 miles to pickup sandwich. Was never compensated for experience. Will not be going back!

Austin J

The place inside is an absolute mess if you’re looking to dine in. Debris all over the floor, overflowing dish bins, and unclean tables. When I went I saw a table I was about to sit at that was unclean & featured a receipt that had been sitting on it for 45 minutes plus judging by the time stamp on it. Seems the employees just simply don’t care.

Lexie Simme

Ordered on the app for delivery, just extremely disappointing. I got a pick 2 with a Caesar salad and a grilled cheese, the sandwich was burnt on one side, had barely any cheese in it, and my salad container wasn't even filled half way, definitely not worth the 15 dollars this cost, and if you try to call the store to complain, the phone will just ring and ring and ring.

Michael Buttino

The service was bad. Nobody smiled or even looked at me when I spoke to them. I will never come here again.

Neil McGee

I am never really impressed with the quality of food or service at this location. Here is a picture of the disgusting sandwich I received last time I was there. It had the paper underneath and it was just literally thrown together with no care. This has happened a few times. Also at this time the girl who took my order was rude and kept interrupting me like there was a huge line... I was the only one. The worst part was she was a trainer.