Brick House Tavern + Tap
Bar grill · Humble
Sobre Brick House Tavern + Tap
Bienvenidos a Brick House Tavern + Tap, vuestro sports-pub moderno en Humble. Aquí encontraréis un ambiente relajado con cómodos sillones y una carta de comida de bar innovadora, perfecta para acompañar nuestra amplísima selección de cervezas. Con una valoración de 4.3, ¡estamos seguros de que disfr...
Bienvenidos a Brick House Tavern + Tap, vuestro sports-pub moderno en Humble. Aquí encontraréis un ambiente relajado con cómodos sillones y una carta de comida de bar innovadora, perfecta para acompañar nuestra amplísima selección de cervezas. Con una valoración de 4.3, ¡estamos seguros de que disfrutaréis de una experiencia inolvidable!
O que dizem os clientes de Brick House Tavern + Tap
Brick House Tavern + Tap in Humble is a popular spot known for its great atmosphere, attentive service, and tasty food. Many reviewers specifically praise the burgers, especially the Duo Bacon Burger, and the cold beer. Several reviewers mentioned positive experiences with specific staff members like Jasmine, Ashlin, Alerria, Haley, Shane, Kevin, Jess B, Patrick and Maria.
Pratos populares
Ideal para
Tip: Enjoy the great patio area when the weather is nice. Many reviewers recommend the burgers and cold beer.
Services
Perguntas frequentes sobre Brick House Tavern + Tap
Avaliações de Brick House Tavern + Tap Humble
I would highly recommend this place. It's very open and I love the wrap around patio!! On the inside of the establishment they have a fireplace burning and sports tvs everywhere so you never miss a game!! They have a ton of beer on tap!!! I order their knockout shrimp which carried a bit of a kick, but creamy and full of Asian inspired flavors on a bed of lettuce. My friend ordered their chicken and waffles. Battered to perfection, Very tender and seasoned with Cajun type seasoning. I loved their service. The waitress was very attentive and carried lot of the most popular recommendations.
Probably my most favorite restaurant. Food, drinks and staff are the best. Love the atmosphere and the Landrys loyalty program.
Thank you Thalia for great service tonight . Food and drinks served timely. Very attentive waitress ! How wings (double cooked) are on point! Crispy and well seasoned . Tator tots are fresh and cooked just right. About that brick classic burger tho ~ uumm uuummm goodT! Only negative thing was their chili ~ it wasnt to my liking See ya next week .
Can today with my significant and it was such a wonderful experience Kass our server was awesome we ordered the calamari, fried deviled eggs and the knockout shrimp. I can't lie the calamari was a little chewy, but I would definitely order the shrimp and deviled eggs again and again. The manager/supervisor on duty was very attentive and pleasent we will return ❤️❤️👏🏽👏🏽
This is one of my favorite hangouts in the city or should I say outside of the city limits. The location I frequent is in Humble off of 59 North and FM 1960. I have been going to this location for years for football, basketball, baseball, and boxing events. They have many flat screens to watch the games. They have a large patio area with a huge fire pit for when it is cold outside. They have plenty fans for when it's hot outside. The atmosphere is laid back and the staff is always on point. They also have nice happy hour and brunch specials. No, I don't work for the establishment but I do enjoy it thorough lol...oh yeah, my go to are the Buffalo tavern wings and the blackened Mahi Mahi...
Ok. If your looking for a great place to eat, this is it! Tuesday, 4:30ish half price appetizers, full order! We got the fish and chips with fried deviled eggs. All awesome! Did I mention the fries are seasoned? Atmosphere was great, like a sports bar, but not too loud. It was just right. New to Houston, looking forward to coming back here! You won’t be disappointed. Nyla was awesome! She was the icing on the cake. I wish my experience in Houston was better at other restaurants. But hey, that’s what honest reviews are all about, right? I don’t give 5 stars without a great experience.
Brunch was great! Dianna provided wonderful service— we had plenty of water refills, napkins , and she was very nice. Will definitely be back!
Everything is good on the menu. EVERYTHING. I got the Colosial Butger and was so big I had to cut it in half. Great place for lunch or dinner or to even have a drink to hang out. Only down side is that its pretty expensive. But its very good.
We brought the family here after church on Sunday and everything was delicious! Deanna took amazing care of us! She was so attentive and great with our kids! Food was great, service was exceptional, and prices are good too! We got 2 apps, 5 entrees (2 were kids), and 2 rounds of drinks was right at $100! Definitely going to be one of our go too spots!
Went at Happy Hour for drinks & snacks for a per Birthday party celebration. The service was quick & fast! The Happy Hour food was great too!
I really enjoyed coming here! I got the French Toast Breakfast and it was great! I came with a large group and we had Jessica ask our server. She was wonderful! The food came out quick and she was very attentive to our table. 10/10
Service and atmosphere were very welcoming. Had the spiked fried calamari and fig pig flatbread. The calamari was good, but the battered coating was not as flavorful in spice as expected. The fig pig flatbread was light with a sweet savory flavor; would definitely get again!
Sooo I am always looking for a Brunch spot and I landed on Brickhouse Tavern. I was pleasantly surprised. The Chicken and waffles were a large order and you could definitely share. The mimosas were flavorful and full. It was no wait, we were easily seated and everything was well- Kristen I believe was our server. Overall I would be back and would recommend this brunch to anyone.
Thalia was amazing she made our drinks and gave the best service!! Me and my family had a great time and she managed to take care of us our drinks and multiple tables! Impeccable.
We order the Mahi Mahi blackened and the south paw burger( sorry I was hungry and so excited to taste it and forgot to take a pic first) The fish was cooked fantastically and tasted delicious. All the flavors in the burger were just what my taste buds wanted. Our waitress Maddie was lovely and had a great personality!! You should certainly come give them a try. Oh and we did order the huge pretzel that was great too and forgot to take a pic. It's sooo big!!
FREAKN AMAZING ❣️❣️❣️ I kid you not! Lavell was a super amazing waiter who obviously loves his job & people. The fish n chips! OMG! Such a beautiful plate & the crust..need I say YUM❣️ The South burger was just as delish top bun embossed with their logo. So cool. We are 2hrs away and would drive back just to dine again. Oh and we sat by the beautiful fire & the raspberry mule was yummy!
Jessica B and the staff were very delightful and professional. Food was Great and Quick. "The Brick" is our GO-TO place especially when we are looking for 'no surprises'.... Jessica adds that special touch...it is clear she cares. CE
Alerria is so sweet and personable, helped us find the best beer on tap even though it took a few samples to figure it out. This place is a vibe! Expect smoky incitement and warm smiles with a good music station playing. Nice fire pit outside made for a great day
Food is always great and the portions are fair. Seems pricy on some items but then you see what you get and can be remotely surprised depending on what the item is. Example is their pretzel appetizer. It says it's big and it is... it hangs from a stand made for it and is about 16-18" tall and big around as a golf ball, yet still tastes great!! I had their sweet potato tator tots with a South Paw burger tonight. Both those were new to me here here and neither disappointed. I had a good server too and have the last 4 times I have been here (only been here 4 times :-) I'll certainly be back soon!
Server was great. She was very sweet and made sure to always have our drinks filled. It was an over all great experience. Would come back. Thalia was our servers name and highly recommend her.
We love the food here especially the chicken pot pie. Thalia was our server.She took very good care of us and was very attentive during our visit. We will be visiting again soon.
Very cool atmosphere. We loved the big fireplace. Although it wasn't busy when we arrived, our waitress went MIA, so another waitress brought our drinks and appetizer out..but by the time we got our appetizer, it was completely cold. When I waitress reappeared, she informed us she was in the bathroom. Even though we are all human and we all have to use the restroom, no one wants to hear that from your waitress, especially as long as she was gone. Make up a story but don't reference that to your customer! The food was good, my sandwich was bomb,but the side of fried pickles and peppers were cold so the taste of the side was not good. When fried food is cold, you can taste the oil, and if it's not fresh, you taste other fried foods. We didn't have the best server but I would definitely give this place a 2nd chance down the road. A table came in after we ordered drinks and appetizer but they had a different waitress and they got their drinks, appetizer and food long before us. We just had poor service. Our waitress also informed us she wished she could be drinking a beer as she acted like she already had been.
Alerria provided outstanding service during our visit. She was friendly, attentive, and made us feel genuinely welcome. Our drinks were never empty, she anticipated our needs without us having to ask, and she had a great attitude the entire time. It’s clear she cares about giving her guests a great experience. Thank you for making our meal so enjoyable — we’ll definitely be back!
Celebrated my son's 20th birthday last night and our server Kay was phenomenal. All food came out at the same time. No riders were mixed up or missing anything. The food all the way around was delicious and perfectly cooked absolutely no complaints. Will definitely recommend for large parties. We had a beautiful time abs enjoyed every minute of it. FYI for large parties there is a banquet fee and mandatory gratuity so be sure to ask in advance. It was a little over $2 per receipt. We were fine with it because it was a lot of us.
Alerria is amazing and y’all should acknowledge her!!! My friend and were seated at a 2 top table right by the hostess, behind the bar. The hostess was a blonde older woman. We sat for 30 minutes without anyone helping us until Alerria asked us if we had been helped yet. She noticed that we didn’t have any drinks and she took it upon herself to find out why we hadn’t been helped and said she would help us even though we were not in her section; she didn’t mention her section but it was obvious that we weren’t in her section. She was happy, energetic, nice, and had a great smile. Y’all need more people like her. Also, Maria and Patrick at the bar are always great!
I had been to several Brick House Tavern locations over the years and this one gets High marks. I sat at the Bar so my server was the Bar tender. She was friendly, courteous and expedient in helping me while helping several other patrons. Even though this was the early Thursday crowd the servers made sure to ask often if I needed another Beer or anything else. I had two Ice Cold Modelos and an order of Fish n Chips. The fish was Fresh n Hot made to order. Comfortable seating and atmosphere. I will be back but, for others I Highly recommend them. 😋🍺🐟🍟🤟
This is my first time here and this spot definitely leaves a good first impression! The food is flavorful and cooked just right. Customer service is great. Andrea was attentive, nice and professional.
I always come here for a nice dish, and I must say, I have never once been disappointed. I work at saltgrass (the one nextdoor by us-59) and am very familiar with how the service industry works. With that being said, I have never in my 6 or 7 months of coming here have I ever been disappointed. Starting from the front door, all the way to getting paid out, everything is amazing. From the top of my head, I shout out Jessica, Miranda, Alexus, and Adam (I think that was his name....)! I also shout-out management, as they are always a blast to talk to and interact with! Overall, super good stuff!
my boyfriend and I came in last night. We had a fantastic time. Our server Charlie was over the top on everything. Good food, good drinks, great service. Thank you it's appreciated! We were even checked on by the Manager, Patience. she was very friendly, and appeared to check on every guest and assist her staff well. I used to work at a restaurant so I noticed these things. Thanks again for the excellent service. We will definitely be back!
Yesterday I visited this place. It feels spacious, has a sporty American decor, and we were served by Kenza, with a good vibe, kindness, and a big smile. The chef here is a treasure. I've experienced the true taste of American food in his recipes. The fries are a true pleasure to see and eat, as are the meats and salads. 100% sure you'll enjoy this place.
Food and service was great! Lots of TV's to watch the games and not overly crowded. The duck wings were delicious and our drinks were good but strong. 😋 We didn't care for the fried deviled eggs but tase is subjective so you may like them. Overall I would go back for sure. Nice game night spot.🏉🏀⚽️⚾️
The chicken pot pie was perfect. And the fried deviled eggs was very flavorful. This place knows what they are doing in the kitchen 👌🏾💯
Great place to grab a drink and some food. Had the Duck wings , Spicy calamari, regular wings, fries , and the sweet potato tater tots.
Haley was absolutely amazing! From the moment we sat down, she was so attentive and genuinely sweet. She made sure we had everything we needed without ever being overbearing. What really stood out was how knowledgeable she is about the menu — she answered all of our questions confidently and gave great recommendations that did not disappoint. On top of that, she’s just such a joy to be around. Her positive energy made the whole experience even better. You can tell she truly cares about her customers. We’ll definitely be back and hope to have Haley again!
Thalia was our server, she was very attentive and answered all of our questions. The hostess was polite and seated us quickly. Drinks and food were great. The teamwork was very impressive, the staff helped each other, and the manager on duty was refilling drinks, picking up tray stands, etc. This has been our 3rd time there and we havent been disappointed.
For Brooke ❤️❤️❤️❤️ Our server was incredible! Super kind, patient, and on top of everything all night. They made us feel so comfortable and taken care of. The service was fast but never rushed, and they had the best energy. 10/10 experience!
Maranda was are excellent waitress she went above and beyond ! Unfortunately while living 4 years in SATX I missed the delicious food that city doesn’t have a Brick Tavern, their loss. So happy to be living in HTX again, I took my Mom it was her first time at this restaurant and she was highly impressed. It was around 4 pm on a Wednesday the atmosphere was wonderful and we could hear ourselves talk which was great. I love the Humble location the workers were welcoming, friendly it was a good vibe!. I hope to visit soon with my husband to catch an Astros game outside on the beautiful patio!
Food and service were great but the reason I gave 1 star occurred after I left. I had forgotten my credit card there and went back to get it (from realizing it was missing to arriving back to get it occurred within the span of 10 minutes). The lady working at the front was very nice and was able to get my card for me, which she said was stored in a safe. However, after I left the second time, someone tried to add my card to their Apple pay. That tells me that one of the staff tried to steal my card information either when I paid for my meal or after I forgot it there. My advice to anyone reading this is to always be vigilant of your account activity and use two-factor authentication. Update: After seeing my review, management found the person that stole my card information and fired them! Truly grateful for their promptness and I'm extremely satisfied with the outcome! I have updated my review to reflect as such!
If you come here, please request JESSICA! She might be behind the bar, but she was serving tonight and we were one of the lucky candidates to get her as a waitress tonight. She’s so friendly, has great recommendations, and made my first time at Brick House feel like I was at home! Loved her! Food was 10/10, and the vibes were immaculate!
We had a fantastic experience thanks to our wonderful waitress Charlie! From the moment we were seated, she made us feel welcome and well taken care of. She was friendly, attentive without being overbearing, and incredibly knowledgeable about the menu even offering helpful recommendations that turned out to be spot on. What really stood out was her genuine smile, patience with our questions, and the way she checked in just the right amount. Our drinks were never empty, everything came out perfectly timed, and she handled everything with grace and professionalism. Great service like this truly elevates the dining experience. She’s a real asset to the team we’ll definitely be back and will ask to sit in her section again!
We came to watch our favorite football team play, have a beer and eat something too. The service was phenomenal!! They accommodated use so we can watch our game. The waitress herself was very attentive and others that worked there. I love the huge pretzel they have. Definitely will be coming back! Thank you!
We had the best energetic and attentive server! Thanks Charlie!! We had no idea about the Happy Hour apps and it allowed us to try a few of them! Comfy seats, service with a smile, great recommendations and flavorful made for the perfect family dinner night out! Pictured are the Tavern Wings, Fried deviled eggs, mozzarella bricks, pork belly burger and chicken and waffles. YES, we left with to-go boxes!! Be back soon only to sit in Charlie’s section!
I always enjoy the atmosphere and my server was awesome, very attentive!!!!! I was a little disappointed at the calamari. It was good but it wasn't as much as usual...more peppers less calamari. My potatoes were cold, but they got that taken care quickly. The mozzarella sticks were delicious. All in all Lots of laughter and a enjoyable night .
Outside bar.\nGreat service from Ashlin.\nGreat menu. \nEat here. \nQuick and friendly service.
Outside bar.\nGreat service from Ashlin.\nGreat menu. \nEat here. \nQuick and friendly service.
We had a wonderful time. The service and food was wonderful. My husband David ordered the Duo Bacon Burger with 2 patties, Canadian bacon, hash browns and a fried egg on top and finished it all. The …
We had a wonderful time. The service and food was wonderful. My husband David ordered the Duo Bacon Burger with 2 patties, Canadian bacon, hash browns and a fried egg on top and finished it all. Th…
We had a wonderful time. The service and food was wonderful. My husband David ordered the Duo bacon burger with 2 patties, Canadian bacon, hash browns and a fried egg on top and finished …
We had a wonderful time. The service and food was wonderful. My husband David ordered the Duo bacon burger with 2 patties, Canadian bacon, hash browns and a fried egg on top and finished it all. …
Ashlin was by far the best bartender in town! \nBeer was cold and burger was amazing!!!
Ashlin was by far the best bartender in town! \nBeer was cold and burger was amazing!!!
Nice big outdoor patio. Duck wings in the apps menu. Never had before, so ordered them. They are definitely worth trying! Great service. Our server was Jess B.,full of energy, good sense of humor…
The food hit never misses! Everything is so good and fresh! Staff is also very attentive, even with a crowd! Kevin our waiter for the night was excellent!
Food, service, and atmosphere was great! Ashlin is quick at the bar too! Their honey mustard is really tasty
We had a great time at Brick House Tavern! The environment was great and the food was even better. Alexus was our server and she did a great job! We will definitely be back!
Good service as soon as we sat down bri has been a good server and on time food looks real good waiting to come again
Alerria is the sweetest and the best! Awesome food as always and great experience and ambience thanks to Alerria!
Food was great. Had the steak and the south paw burger. Service was even better. Shane did a great job. He was very attentive and had a very bright and pleasant attitude.
I had a Thai chicken salad. My husband had the burger. We also had the fried jalapeño deviled eggs and the amazing bloody Mary with Guinness beer in it! It was absolutely phenomenal and our waitr…
Hadn't been to this location I. Years but decided to go by before a flight out of Bush IAH. \n\nGreat patio area to enjoy when the weather is nice and friendly staff.\n\nHad the chicken and waffles…
I had a wonderful experience at this restaurant. The food was fresh, flavorful, and beautifully presented. The staff was friendly and attentive without being intrusive. The atmosphere was cozy and …
I had a wonderful experience at this restaurant. The food was fresh, flavorful, and beautifully presented. The staff was friendly and attentive without being intrusive. The atmosphere was cozy and …
Jasmine was fantastic! The food was wonderful and Jasmine was very attentive and quick with refills and the food. I will continue coming here with my work team.
I had a wonderful experience at this restaurant. The food was fresh, flavorful, and beautifully presented. The staff was friendly and attentive without being intrusive. The atmosphere was cozy and …
This has always been one of my favorite places to visit! Anytime I have a customer in town, we go there….Always great food, great service and great atmosphere!!!
Great visit during the Super Bowl bartenders Patrick and Maria were very responsive and provided tasty drinks great visi
We had a great experience here. They were really busy but treated us like V.I.P.s! Can’t wait to go back! The food was good, Drinks were good. Nice ambiance.
We were seated right away. The service was excellent. The food came out quickly. I had a hamburger wife had a chicken sandwich both were very good. They have lots of TV screens thought out the res…
Although I haven’t had the food yet! The manager, Melissa, went above and beyond to ensure my order was correct. Not to mention, she was very detailed about preventing cross-contamination for my allergies. 4 stars just for the service!
We visited this tavern and were pleasantly surprised. My partner ordered a Guinness that wasn’t as cold as he likes and the waiter and bartender corrected it immediately. We didn’t wait long for our food or drinks. The food was great, high level of customer service and they are apart of the Landry’s Select Club.
I’ve got a list of chain restaurants that I tend to like more than others and most of them share certain qualities in common: casual atmosphere, sports on television, America style food, and beer in abundance. A restaurant that checks off all these boxes is Brick House Tavern & Tap in Humble. This Brick House Tavern & Tap is located close to the Deerbrook Mall, right next to Interstate 69, so it’s easy to find. It features a casual atmosphere and a large interior with a good deal of seats, so there is usually no wait. And yes, there are televisions on multiple walls and they are situated on multiple angles, so that you can view them and watch the sports you love from most any seat in the house. The menu at Brick House Tavern & Tap is focused on pub grub like burgers, flatbread, soups and salads, wings, seafood, etc plus an extensive list of appetizers and a separate brunch menu. Oh, and there is a nice beer selection, with enough options to make most anyone happy, and that includes the more finicky beer snobs among us. I usually go for one of the burgers when I visit this restaurant, and I like not only the quality, but also that they serve assorted sides so you aren’t stuck with the usual, boring fries like with some restaurants. I’ve also enjoyed their Philly cheesesteak- it’s loaded with meat and contains lots of green peppers, red peppers, onions, and cheese. I usually leave feeling satisfied but not stuffed. There is ample parking at this Brick House Tavern & Tap, so I don’t have any issues there. I have noticed that some of the appetizers, like the deviled eggs, are not quite up to par, but other than that small issue, Brick House Tavern & Tap in Humble, TX is a good choice when you want some agreeable American pub grub and a tasty craft beer to wash it down.
We went here last minute looking for a place to have lunch. The food was good, big portions, services was a little slow, but to bad, server was really nice. Chicken & waffles, and the ribeye meal was a hit with my family. Very good! There were flies bothering us, while in the resturant that was the only nuisance we experienced. My son manage to drop his phone between the wall and booth seat and the waitress was super nice and worked to get it back.
Fried eggs were fantastic and a nice twist on the typical deviled eggs. The Mushroom flatbread was a nice surprise as well , had. A good crisp and flavor was great. The bang bang shrimp were outstanding and I would say the best we tried there. The fries are frozen and not good , they were cold and greasy. The bartender made great drinks but the service was terrible. We would try again
So this has always been one of our to go places for the fish and chips due to price, taste of food and portion size. This time we were highly disappointed not only did they change the fish (they ar…
Very dog friendly and a large selection of craft beer on tap. Went on a Saturday and the wait was about 20 minutes. Service was good and they also give discounts to veterans. I ordered wings in buf…
I believe the woman who helped us was Patience. She was very attentive to our needs. This place is perfect for watching a big game with all of their TVs in good view
I’ve got a list of chain restaurants that I tend to like more than others and most of them share certain qualities in common: casual atmosphere, sports on television, America style food, and beer i…
Horrible service. We stopped in for a “quick” bite to eat. It took 20 minutes for our waitress to take our order of nachos- no sour cream- water and a mimosa. It was almost 20 minutes before our …
Service was great, server Haley was fantastic, food was okay. Felt that the philly was a little dry, and the fried egg on the burger came out over hard when ordered over easy. The burger broke through the paper and caused a spill through the basket. Otherwise the burger was delicious. Should probably serve on a plate.
It's your garden variety franchise. Hospitable staff and clean tables more often than not but the food is pure salt. The drinks are great and for the most part strong. If you're coming for something to cut the edge off a buzz the food's good. If you're coming for quality food then prepare to be disappointed.
This place has changed since my 1st time. The atmosphere is very good and neat. I love the decor. My favorite thing is the fireplace. They have some sofas for seats, making it a very comfortable visit. They have nice TVs for game day. There is a large bar with indoor and outdoor seating. This is a great place to get together. I, however, go there to eat. I was impressed with the quality of their food, but they have completely changed their menu. It's simple and not much to offer like before. Great if you only want a burger or wings. We both ordered the chicken fried steak with cheesy mashed potatoes and a side of fries. I will say this was a big CFS. It was tasty with a thick piece of steak and lots of breading. Unfortunately, it wasn't the best . It was ok but not the worst I've had. I was not impressed with their gravy. The amount of potatoes was very disappointing for price of this plate and it being the only side it came with. The service was good and friendly.
Beautiful place and great service, but poor food quality The place is very beautiful the atmosphere, the setting, and the facilities are all very clean and nicely maintained. Our server was amazing she gave us excellent attention from the moment we arrived. For her alone, I would give five stars. Unfortunately, the food was very disappointing. I ordered the ribs, and they were drowned in barbecue sauce so much that I couldn’t even taste the meat. The ribs were dry underneath all that sauce, and the flavor just wasn’t there. Overall, the food was not good at all. The only reason I’m giving these stars is because the place itself is lovely and the atmosphere is great. But I wouldn’t recommend it for the food. Huge thanks to our wonderful waitress, though she was truly the highlight of the visit.
Ok so we were hoping to get some ribs from this place but we aren't locals so we didn't know this is not the place to get this. What we did order that was top tier were their chicken wings with the…
Hot pretzels were great. Nice cheese sauce as well. Pizza not so good. Philly cheese steak was tasty but lacked texture. burger was nice quality. Attentive service. Fair prices.
If you're coming in to a place that's understaffed on a Football/Church Sunday for a tea and Coke only and to be ignored afterwards then this would be a five star review. Didn't take long to get our drink order, but when we told the waitress to give us a couple of minutes to look at the menu she disappeared, while her other tables had food. She passed by our table and looked at us 3 or 4 times, but we weren't looking at our menus. 15 minutes roll by and still no service. So, we got up, she saw us and she comes rushing to our table. She gave us an apology mixed in with excuses, which means it wasn't sincere and she knew what she was doing. She said she would take her order and I told her she took too long, that her "big church crowd" party had their food and told her the sweet tea and Coke were delicious. Also, that we are leaving. To the GM: Hire more people, if there are large parties then have your staff help each other and train them to be attentive. Also, DO NOT service a table with more than 8 people when you don't have enough staff. Better to make smaller parties happy (could be more people in collectively) than worry about a large party. Why? Your staff will make more tip money per person, but also you can turn around those tables faster so that they are exposed to more customers. Larger parties means: more complaints, longer dining time,the hassle of splitting checks and someone not tipping because they know that the other person tipping makes up for them being cheap. The end result, it frustrates your staff but infuriates your smaller tables because their waiter/waitress wasn't attentive, waited longer to order their food and majority of the time their food is cold. Depending on the severity, could mean: free meal, waiter/waitress no tip, getting yelled at, get bad review on the internet and possibly them telling others about to come in your restaurant to prepare themselves for crappy service. Waitress: More times than not, in the long run you actually put in more work and make less money per person for a large party. How? Please read the note I left for the GM.
Had dinner here both meals were both raw and dont get me wrong it looked good but taste was nottt all that and stay away from baked rigatoni!!! Also chips and queso were so bomb probably what i ate the most of. i got the spiked calamari cuz i loveee Calamari but this timeee it was soooo mid not worth near 15$ for and our server was very sweet i do wish she wouldve came around a bit more other than that we know the food issue wasnt on her Oh and i did indeed throw up the food in the morning
Worst experience ever food (flatbread) was not edible service sucked and they didn't even apologise and had to ask to remove from the bill. Server was absent and we waited 20mins to pay our bill. S…
Normally good service at the bar. But you can be a regular and spend money everyday but as soon as certain groups walk in you no longer matter. You will get a drink when it convenient!!! Only a cou…
Lunched here with friends almost every Wednesday for two or more years. Decent bar food and genuinely friendly, personal service kept us coming back. Servers remembered names, favorite drinks and …
Lunched here with friends almost every Wednesday for two or more years. Decent bar food and genuinely friendly, personal service kept us coming back. Servers remembered names, favorite drinks an…
Lunched here with friends almost every Wednesday for two or more years. Decent bar food and genuinely friendly, personal service kept us coming back. Servers remembered names, favorite drinks an…
We were seated quickly, by I am guessing the manager. We waited almost 20 minutes no server. I had to get up and go get the manager to even get water. She went and got someone finally to wait on us. …
We were seated quickly, by I am guessing the manager. We waited almost 20 minutes no server. I had to get up and go get the manager to even get water. She went and got someone finally to wait on us…
We were seated quickly, by I am guessing the manager. We waited almost 20 minutes no server. I had to get up and go get the manager to even get water. She went and got someone finally to wait on us…
We were seated quickly, by I am guessing the manager. We waited almost 20 minutes no server. I had to get up and go get the manager to even get water. She went and got someone finally to wait on …
First and last time. Worst service and worst food ever. Waited (2) hours for a 4 oz soup and a half a salad. Lame excuses and the waitress informed me it was because I was "special." This was our first time visiting a Brick House and it will be the last. We are also Landry members and I can say this was not Landry quality. I wish I could give it zero stars.
Large party of 13 went for late lunch. Very slow service. Took over 45 minutes to get first round of bar drinks. Food orders weren’t put in until child’s plate and appetizers were delivered, even though it was a long wait for those. Waitress seemed a little defensive with questioning about the status of our orders. Never have waited this long for a bar drink anywhere. My daughter and I split a fig and pig flatbread but could not eat it because of so many red pepper flakes. She said the cook must have used the wrong shaker. Credited that entree and asked if we wanted anything else but we had already been there at least 90 minutes by then, so passed on that. Not a pleasant experience at all. Left a tip but looking back now, I’m not sure we should have. I have eaten at other locations in Texas with no complaints, but this location was bad.
Food was great. Thalia our server was terrible. Not attentive. Grunted when we said thank you. Disappeared after our food was brought. Had to cash out with another server after I sat at bar for 10 minutes waiting on service. Im all about giving grace but there's a limit amd it was passed this go around.... do better Brick House
I used to come here in 22/23. It was amazing. Place was packed and service was great. Now it is horrible. Took 10 minutes to get greeted even after I asked the hostess to send a server over. It’s a UFC fight night tonight and the place is a ghost town. Back in 23/24 they used to have t shirt, shot girls walking around and even a DJ on weekends. Management needs to change. Clean house.
Went to go eat on 1/17. Got seated really quickly. No one came up to us to take our drink or food order. we waited around for about 20mins, then decided to leave and go somewhere else.
Update: finally after hours of searching i found corp. On July 24th I got my refund finally.... i will never return n honestly thinking about not going to any restaurant this company Came to this place for the first time. We ordered to go on Monday June 16th, when we came in we took a min and looked over the menu. I'm not sure if it was a hostess or a waitress but she didnt know her job, what they carried or even the register. My husband orders shrimp appetizer and the triple burger. He asked for no house sauce on the burger but mayo and mustard. The young lady taking our order first stated they hand no mayo or mustard, she found the mayo on the screen and we found the mustard. My husband asked for no fries with his order as well. I ordered the chicken tenders, I asked her what came with them and she said nothing, I also ordered the mozzarella bricks I think they were called. We waited for our order in the hallway, we got the order went home and we didnt open everything up till about 1am and the restaurant was already closed by this time. My husband order came with fries after we said no, the burger was suppose to have 3 cheeses on it and it looked like only cheddar, also his sugar was hard and came with no sauce, no mayo, no mustard not even the house sauce.. the sugar was hard so my husband took it apart and had to eat one by one cause all three was to hard to bite into. My order the chicken was hard and also had fries. I asked for ranch didnt no come with it, my mozzarella no marinara. I get that its just sauces but to just have 2 entrees and 2 appetizers 71.93 is alot for all that.. when I called the next day I spoke with skyler the manager, she first told me the refund would be back in 5 to 7 business days. I called on the 7th day and when I call back then when skyler informed me of new time frame. That she submitted it to Corp to see if they are going to approve it... like what u mean if? I'm sry but as far as im concerned if I gave u details on why I want my money back as a customer there for one shouldn't be no if they approve it. Give me my money back and I sure as hell shouldn't have to wait a month or longer to get my money back for crappy service and food I didn't eat I gave it to my dogs. I will never return to any of these locations this is Unacceptable.. so if u ever order from her to go make sure u check ur food before u leave if not don't expect to get ur hard earned money back. Update sent email waiting on response.. still nothing July 13th called the restaurant again about my refund sense now its getting close to a full month that manager had no idea no notes about he said nothing... if the manager never put my refund it that is very unprofessional. There is no corporate phone number that I can find. The one number another store gave me that guy was no help. This whole establishment is unprofessional. Still no email back as well will had photos of that also... never coming back... if I don't hear nothing back im contacting BBB to get my money back. And the owner even removed their comment with their email... really why are u hiding now. All I ask if for my money back food that was so crapy I gave it to my dogs. I CALL THE RESTAURANT AND ALL I GET IS THAT THEY R WORKING ON IT..... THIS IS NOT THIS HARD AND STILL NO RESPONSE FROM THE EMAIL AND THE RESTAURANT THAT I VISITED IS NOT RAISING THEIR VOICE AT ME AND HANGING UP ON ME.... ANYONE WOULD BE MAD IF THAT CANT GET THEIR HARD EANRED MONEY BACK FOR SHITTY SERVICE... AND GETTING THE RUN AROUND, NO WAY TO CONTACT CORP. AND NO RESPONSE EVEN FROM THE EMAIL PROVIDED BELOW AND I SENT MORE THEN ONE EMAIL..... THIS IS NOT OK... i ask for corp number and they provided me a number to a auto place.... like this is so unprofessional at my job if a customer asks for a refund we don't argue we just do it and it goes back in 5 to 7 business days. That's what I was first told by skyler the gm. And here we r and still no refund still no answers just oh they r working on it. I'm so over this and I have given plenty of time for someone to reach out or my refund.
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140 Farm to Market 1960 Bypass Rd E, Humble, TX 77338
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140 Farm to Market 1960 Bypass Rd E, Humble, TX 77338
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