Chipotle

Jamari Mcdaniels

I found a piece of a cigarette in my bowl

Axel Klein

Worst Chipotle I've been to. I usually don't leave reviews especially bad reviews, but this is just nonsense. I've grown accustomed to Chipotle skimping on their meats, but not to this extent. The lady working there probably gave me 1/3 a scoop of steak. It looks like you need to get a double or triple scoop in order to get an regular serving. I also asked for hot sauce on the side and was ignored. The cashier was a bit more pleasant. She asked me if I needed anything else and I mentioned the hot sauce, and right as I said that the employee that made my order gruntled that she knew and finally gave me the hot sauce. I give this Chipotle one or two years before they close down, unless they change their employees. Good luck.

Bella Janna

Rude staff, hardly understand English. They always OVERCHARGE. Greedy people never end well LOL Lousy food. We love Bethesda downtown location, but the mall chipotle really sucks.

Trae Williams

Probably the worst chipotle service I’ve had. Worth skipping and going to literally any other in the area.

Mekonen Getaw

I took my lunch here every day,they have good food and good staff but because I keep finding double and triple charges on my card.I went to ask them why they said, "It is just you no one else complained." I am sad to loose my favorite spot!

Kimberly Flores

The worker have nasty attitude!! I did an online order and it specifically said that certain item will be added if I order this . Lady try to tell me I need to pay for it after I already did online . How are you guys over charging people when they already paid . Do better an hire new employee because once the manger came out she claims she didn’t charge me for the item but made a whole issue out of it .

Narr Singh

This is the second time I had the really bad experience with the same Spanish lady with the glasses Who refused to give her name after she provide horrible service and rude, disrespectful behavior, She’s the one who make her own rules only in this chipotle, I got 4 kids meal for my kids and she refused to give guacamole and kids cheese quesadillas, She said kids meal only comes with rice, beans, soft small tortilla, kids juice and kids chips, Evan there was another customer who corrected her but she still didn’t listen and told us to go to another chipotle because this chipotle in Montgomery mall have different rules and this what their manager told them and that’s all they know. I ask her name and her manager to talk she refuses to give the information, for that rude behavior there were two other customers with the kids who left. I would like to get her name and complaint to CEO of the chipotle. I will request a Maryland State Government to visit that place to see the behavior of these criminals, so they can close this place

Jay Boot

I wish I could give them zero. Staffs are very rude, never smile or thank you customer. I know you get minimum wage but at lease love what you are doing, Management should get in charge for that rude behavior.

Christine Devaughn

Every last person was rude I had ordered a burrito and the lady had guacamole on her hand trying to wrap my burrito. I nicely told her to change her gloves and she caught an attitude but she changed her gloves and then she wrapped my burrito but it was falling apart I asked her can I have an extra tortilla on the side she told me 27cents I come here all the time I never get charged extra!!!! I was willing to pay but the Al cashier Maria started to be rude telling me I need to pay right now! The employees are disgusting and ibwill never come back!

Mirna Moon

I put in a complaint about how there were practically no chips in my bag. I told them I would pay for more and she told me all they had was a small baby chip portion. The lady Jan was very rude and I'm shocked that they have this lady as a cashier. Needless to say I won't be eating at this restaurant ever again.