Chipotle
Mexican · Montgomery
About Chipotle
At Chipotle, we're passionate about serving up delicious, responsibly sourced Mexican favorites that bring people together. In our casual restaurant, you can design-your-own burritos, tacos & bowls to your liking, and enjoy a warm atmosphere that makes every meal feel like a celebration. Our guests...
At Chipotle, we're passionate about serving up delicious, responsibly sourced Mexican favorites that bring people together. In our casual restaurant, you can design-your-own burritos, tacos & bowls to your liking, and enjoy a warm atmosphere that makes every meal feel like a celebration. Our guests rave about the freshness of our ingredients, the quality of our meats, and the friendly service we provide - from our baristas expertly crafting your drink to our servers making sure you have everything you need. Come taste the difference for yourself at our Bethesda location on Democracy Blvd!
Features
What to see nearby
Data from Wikidata
Frequently asked questions about Chipotle
Chipotle Montgomery Reviews
Typical Chipotle-inside-of-a-mall fare, but it's still delicious. The lines are often not too long here since there is such a wide variety of places to choose from in this food court. I have rarely had to wait more than 10 minutes to get my food.
Update: I raised this to three starts because I went by the location to order and they gave more protein. My recommendation is to only order from here in person. Original review: I love Chipotle and would order it all the time on Uber Eats. We order Uber Eats at least 2 to 3 times a week. After a few orders from this location, I never order from Chipotle online. It's really unfortunate because I could eat Chipotle every day. The problem is that the burritos and bowls are not made with any care whatsoever. Protein, forget about it. I've ordered bowls that come with about 1 tablespoon of chicken. And when I ask for hot sauce they carelessly drench the food to the point it's not edible. I remember the days I use to eat that huge burrito almost every other day. It was my go-to. Now, we never eat at Chipotle at home or on the go. My experience with this location changed my view on Chipotle. I recommend skipping this location at the mall.
As a long Chipotle customer, this location did not offer expected taste quality.
portions were small and barely any protein make sure to put a good amount of chicken.
Ordered a Barbacoa bowl and a build your own kids meal. The bowl was loaded with ingredients and tasted pretty good…except there wasn’t much rice (less than usual) so the rice that was there was liquidy. The corn in the kids meal was extremely salty so it was inedible. Overall, it was pretty good.
The burritos are tasty, but it seems like they've gotten stingy with the portions. For $10, I'd like to see a burrito that's a decent size. Used to give you a full scoop of rice on the burrito. lately, they'll give you about half of that unless you say something. Guac, $2.50 extra, and same thing. You're lucky to get a couple of tablespoons worth unless you speak up. I understand that everyone is in business to make some money, but I think $10 for $2 worth of food is over doing it.
Average experience every time I've gone. Be sure to ask for what you want as you move through the options because there are some things that don't cost extra but they won't offer unless you ask. For example, every time I go they don't ask if I want veggies and I have to mention it otherwise they don't ask. The veggies are yummy btw!
Sloppy service - My clumpy rice bowl was swamped with sour cream which made a hot meal cold. The exterior of my fountain soda was given to me messy. It had soda along the exterior sides of the cup. The server seemed upset that I wanted another cup. Just pass on this. No quality controls. There are plenty of options at the mall.
After multiple times of getting ripped off with a miniature burrito, I'm not going here ever again. Even the server gives me half a spoon of chicken, I ask for the regular amount and he says it will cost more. The burrito is the size of the small juice box and full of rice. What a rip off. Good bye.
Horrible customer service. Horrible under sized portions. How is this even a normal serving? Even though photo makes it look bigger than what it is. I don't know why I just didn't leave.
I found a piece of a cigarette in my bowl
Worst Chipotle I've been to. I usually don't leave reviews especially bad reviews, but this is just nonsense. I've grown accustomed to Chipotle skimping on their meats, but not to this extent. The lady working there probably gave me 1/3 a scoop of steak. It looks like you need to get a double or triple scoop in order to get an regular serving. I also asked for hot sauce on the side and was ignored. The cashier was a bit more pleasant. She asked me if I needed anything else and I mentioned the hot sauce, and right as I said that the employee that made my order gruntled that she knew and finally gave me the hot sauce. I give this Chipotle one or two years before they close down, unless they change their employees. Good luck.
Rude staff, hardly understand English. They always OVERCHARGE. Greedy people never end well LOL Lousy food. We love Bethesda downtown location, but the mall chipotle really sucks.
Probably the worst chipotle service I’ve had. Worth skipping and going to literally any other in the area.
I took my lunch here every day,they have good food and good staff but because I keep finding double and triple charges on my card.I went to ask them why they said, "It is just you no one else complained." I am sad to loose my favorite spot!
The worker have nasty attitude!! I did an online order and it specifically said that certain item will be added if I order this . Lady try to tell me I need to pay for it after I already did online . How are you guys over charging people when they already paid . Do better an hire new employee because once the manger came out she claims she didn’t charge me for the item but made a whole issue out of it .
This is the second time I had the really bad experience with the same Spanish lady with the glasses Who refused to give her name after she provide horrible service and rude, disrespectful behavior, She’s the one who make her own rules only in this chipotle, I got 4 kids meal for my kids and she refused to give guacamole and kids cheese quesadillas, She said kids meal only comes with rice, beans, soft small tortilla, kids juice and kids chips, Evan there was another customer who corrected her but she still didn’t listen and told us to go to another chipotle because this chipotle in Montgomery mall have different rules and this what their manager told them and that’s all they know. I ask her name and her manager to talk she refuses to give the information, for that rude behavior there were two other customers with the kids who left. I would like to get her name and complaint to CEO of the chipotle. I will request a Maryland State Government to visit that place to see the behavior of these criminals, so they can close this place
I wish I could give them zero. Staffs are very rude, never smile or thank you customer. I know you get minimum wage but at lease love what you are doing, Management should get in charge for that rude behavior.
Every last person was rude I had ordered a burrito and the lady had guacamole on her hand trying to wrap my burrito. I nicely told her to change her gloves and she caught an attitude but she changed her gloves and then she wrapped my burrito but it was falling apart I asked her can I have an extra tortilla on the side she told me 27cents I come here all the time I never get charged extra!!!! I was willing to pay but the Al cashier Maria started to be rude telling me I need to pay right now! The employees are disgusting and ibwill never come back!
I put in a complaint about how there were practically no chips in my bag. I told them I would pay for more and she told me all they had was a small baby chip portion. The lady Jan was very rude and I'm shocked that they have this lady as a cashier. Needless to say I won't be eating at this restaurant ever again.
Sign in to leave a review
Sign inRemove ads and manage your menu
Explore Your Area
Rosemary Bistro Cafe
Ghar-E-Kabab
Cafe of India
American Tap Room - Rockville
Ted's Bulletin Gaithersburg
McDonald's
Kabuto Hibachi and Sushi
Cenaduría y Bar Ajua
Cesco Osteria
matchbox McLean
1 Photos
Explore Chipotle's photos
About Chipotle
How to get there
7101 Democracy Blvd Spc FC16, Bethesda, MD 20817
Montgomery, TX 20817
Highlights
Services
Dining Options
Restaurant Info
Amenities
The Neighborhood
Location
📍 Explore the Neighborhood
Upcoming Events
Montgomery Biscuits vs. Biloxi Shuckers
16 May 2026, 18:05
Riverwalk Stadium
Thunder From Down Under
16 May 2026, 19:00
Ramblin' Hall at Wind Creek Casino Montgomery
Emo Orchestra With The Spill Canvas - An Evening Of Emo
16 May 2026, 19:00
Montgomery Performing Arts Centre
Steve Solomon My Mother's Italian, My Father's Jewish & I'm In Therapy
24 May 2026, 16:00
Montgomery Performing Arts Centre
park in Montgomery County, Maryland, United States of America
Gaming
🎮 Earn Points While You Explore!
Play Find Me and redeem points for discounts at Chipotle and other restaurants
Earn Points at Chipotle!
Play Find Me and redeem rewards here
Earn extra points and redeem them for rewards at Chipotle
🏆 Rewards at Chipotle
10% Discount
At Chipotle
Free Appetizer
On your next visit
VIP Table
Premium experience
to redeem rewards and earn points
📋 How Do Rewards Work?
Play Find Me
Every 100 score points = 1 reward point
Collect Points
Workers earn 2x points per game
Redeem Rewards
Discounts, free food and VIP experiences
Is it yours? Claim it FREE!
Remove ads and manage your menu