this particular location has messed up my order countless times, i've found earrings in my food as well. i ordered 2 large grinch meals, i got one with medium fries instead of my large, they didn…

First of all, If I walk up to the counter because I dont use the self service for ordering I am totally ignored. I dont use it for the following reasons:\n1. Its confusing to use.\n2. Everybody touch…

First of all, If I walk up to the counter because I dont use the self service for ordering I am totally ignored. I dont use it for the following reasons:\n1. Its confusing to use.\n2. Everybody tou…

girl with blonde hair was absolutely rude and would talk back. if you don't like your job, it's not my fault, leave then no one needs your attitude. idk what's up with the food either food always…

this (profanity removed) sucks the workers are lazy asf i've been waiting for 1 hour straight i don't recommend coming here if if ur about to die, they didn't even give me a sorry like there just l…

This filthy place has a disgusting floor, especially the playground in the restaurant. The food is not too bad but the floors are too filthy. Really bad service and they messed up my order. They do…

This certain location is overpriced for no reason... 5.99 for large fries? No thanks literally all other locations charge at most 4$ for large fries....

This certain location is overpriced for no reason... 5.99 for large fries? No thanks literally all other locations charge at most 4$ for large fries....

Don't waste your money here! I stopped by with my daughter and the employees ignored customers in the lobby. When my daughter tried to get someone's attention they ignored her. This is one of the w…

I ordered ONE drink, a caramel macchiato and they made park after I ordered in the drive thru. I waited 20 mins and I went inside to see it was a sh!t show. Everyone was waiting over 10+ minutes …

I went to the fast food to order some food. When they took my order I realized that the prices were really high. They wanted $24 and some change for my order. I refused to pay so I cancelled my ord…

The food was trash.the people who work there seemed very confused about orders. My father got a burger and it made him sick. And overall I would never recommend this place.EVER!

Super HORRIBLE food i've ever tried because I ordered myself a McCrispy Combo & Once I got the food, the fries just taste basic, bland. The McCrispy tastes super weird and I noticed there was a one…

After a few different occasions where I had bad service I'm over it. After paying $28 for food I get my drinks and was told to wait in parking space waiting 5min I get my food and drive home to f…

After a few different occasions where I had bad service I'm over it. After paying $28 for food I get my drinks and was told to wait in parking space waiting 5min I get my food and drive home to fee…

This place is the worst! I ordered sprite and they gave me water. It was too late for me to drive back because i was kind of far already when i took a sip. Employees need to pay more attention to w…

When ur ordering from the drive thru they make a bug mistake every time. Today they mixed up my order with a fish burger to a chicken burger. worst mcdona ever. Also forgot my chicken nuggets

I stopped at the McDonald’s on Saviers Road yesterday, I thought I would try the fillet of fish, I always order it with extra tartar sauce, which usually guarantees you a fresh sandwich. I had noticed they just added the tartar sauce, which isn’t a big deal. If the sandwich had been fresh, it was like they nuked the bun. It was so rubbery couldn’t chew it. And I paid Extra for the tartar sauce. I showed it to a gentleman behind the counter and told him I didn’t want a refund. I just wanted to let them know that it sucked. The young lady in the sitting area was very nice and courteous. I didn’t take a picture of it. It looked like a hot mess after I was trying to find the good parts in it.

Guadalupe

I placed a mobile pick up order for four sausage McMuffins with egg, etc. When I pulled up, I gave them the code, the worker told me they didn’t have cheese. I asked politely for a refund, and instead of handing it professionally, the worker complained and went, “ugh omg.”

Angel Ramirez

Always getting my meal wrong same thing every time it seems like they don’t listen, cant get anything right. And also last time I went there chicken was raw and made me feel nauseous a whole 3 days

Ravi

Had bad experience this McDonald location said my order was ready but it wasn’t I waited for 15 minutes. don’t go to this location.

jayyda

I don’t understand how you can mess up an order after they can read it back to you three different times and still get it wrong not. Management needs training!! There was an employee that did apologize multiple times on behalf of the others.

Maria Garcia

They got all my orders wrong had to throw away all of my food and after they made me wait on the side for 8 mins they still got it wrong show your workers how to listen how do they get all 3 orders wrong

Jimena Carlos

Made me wait a long time for my meal bad service

Steven “Kingphoks” Plaza

5 am manager is rude and lazy. No hot sauce for a paying customer never coming back to this location.

Nevar Alliv

So i bought the the deluxe gold edition mcrispy the chicken is burnt and hard i was so excited to try it out instead i gave it to my dog

blanca delacruz

30 minute wait for a Mobile order, workers seem to be in chaos. Very bad service today

Juleni Villegas

The burger had paper in it!! How do you not notice that you never removed the paper that separates the cheese or the patties?!?!

Eva Ibarra

Ordered a caramel macchiato hot and a regular coffee. We received our coffee and we're told to park at the Starbucks parking lot to wait for our coffee. 15 minutes later we finally got out of our vehicle and requested the drink. We're then told that they forgot about our drink

Black Cat

I understand the idea behind using a self-service kiosk however when the kiosk tels someone to pay at the counter and that someone is waiting there patiently for around 20 min, you start to wonder if Taking tjw customer service element out was the best idea. I barely like McDonald's as it is but the service has never been this bad

TESS DOREGIOS

UPDATE 06/06/22: I know I’m being a Karen, but why do I always need to ask for napkins? And I’m given ONE NAPKIN for a meal and a kids meal? Again, no thank you and no response to you are welcome after I tell them thank you. No issues on the order. THANK GOODNESS! Oh corporate gave me a coupon for a small fry after my complaint. This store needs major customer service training. The person who took my order was fine. She didn't rush me and didn't interrupt me. The person who took my payment didn't say hello, didn't verify my order, didn't tell me the amount owed nor did she say thank you. I knew the amount owed because it said so on the ordering screen. The person who handed me the food also didn't great me nor said thank you. I asked for my McFlurry to be mixed properly and they said they don't have a machine that does that. I called the store when I got home and was told yes they have the machine. I asked is it working and she said yes. My fries I asked for no salt and it had salt. Also it's 2/3 full. $3.89 each for fries and McFlurry and it's not done properly. Total disappointment. When I worked at McDonald's In the 2000's we always said hello and thank you. We had the best customer service because we never knew if we would have a mystery shopper stop by.

Lui

I was going to be nice and give 2 stars. Went in pretty late and a kid in my group had a very undercooked patty. I paid for a McFlurry a soda and two burgers and small fries. Waited longer than usual and went to counter to ask for my food “we don’t have ice cream right now” the teenage girl told me. She gave me a cash refund for McFlurry, cool. THE FRIES. The small fries cost me $3.14 plus tax. I should have taken picture. I got maybe about 15-23 fries in a hash brown wrapper about 3 inches wide AND it wasn’t even full. About $3.50 cents total for roughly 18 fries. People were literally laughing at how miniature those fries were. That was the worst McDonald’s experience I’ve had In years. I also had to ask the workers for ketchup water and napkins because none of those items were available from the dining room. I guess it’s cuz there’s a bunch of homeless people in this area.. I grew up down the street from here. I’ll be avoiding all McDonald’s for the foreseeable future now. OH and I almost forgot to mention that they literally kicked me and my friends out while I was eating ! I had to stuff my face as they turned off the lights on me.. smh McDonald’s you’ve lost one other customer.

Starr Velasquez

I work the late night shift at another fast food restaurant, so I know how crazy it can be. We all make mistakes. But number 1 they they got everything in the bag besides the #1 thing, (my spicy chicken sandwich) then my mom goes to eat her apple pie and it’s already been bitten into. And when I got home from getting my sandwich my fries were cold cause they didn’t get me a new thing of fries. If I could I would give this place a negative star.

Gabriel Bo

This McDonald's is know to multiple times forget my order slow customer service but especially go cheap on there scramble eggs on there mcmuffins if you would like to substitute and put a scramble egg then round egg you will be disappointed. I highly recommend not this place but always check your bag before you leave cause who knows you just might come home to 2/3 of your order missing or might not get what you wanted. Thank you.