KFC

Rod Taitano

They’re the worst! Took too long to get order and they didn’t get it right. Have gone here several times for convenience only to get disappointed with lack of proper service. Have opted several times to get my fried chicken at Lucky’s Supermarket because of poor service and expected improvement but no go. It’s Lucky’s Supermarket going forward.

heather C

I come to this KFC quite a lot, however, here lately at the drive thru, the order has been wrong consistently. It is like they don't even care weather or not they listen and attempt to put the correct food in the bag. The service very very slow!! I do believe I will go to another KFC due to the lack of concern for accuracy.

Brick Steele

They stole my money, or messed up my order, depending on how you look at it. I drove through and ordered 5 piece tender with 2 mashed potatoes. He asked if j wanted fries. I said no two mashed potatoes. I paid TWENTY dollars for this. When I get home there are NO mashed potatoes. Just the fries i said no i dont want. I have nothing to dip the tenders in. It's like a 10 minute drive back, so of course everything will be cold. Basically never going here again.

tracy pachote

Went through driv-thru today, asked for the 20 dollar meal box....repeat: we do not do that no more.....looking at the app you have 2, a honey one and the original one....do better

Y SR

First and fore most I left one one start because it is necessary for a review but I would do NO STARS if possible. Eta: If you decide to be a patron of this establishment don’t say you weren’t warned. The evening manager I’m not sure how to spell her name “Yolan” perhaps that calls herself the owner/manager and albeit or not she is rude and condescending towards her employees she yells at them and treats them like garbage as if they are her (and I’m sorry for the lack of a better word) slaves. This is very unfortunate to witness, as she calls her employees stupid and talks down to them when it not the employee’s fault for having extremely poor management and or training. She shouldn’t be a manager much less should she be a proprietor of such an establishment that serves the public. CORPORATE…. Should IMMEDIATELY review any and all videos of the managers treatment of these employees.

Pra Teek

Had a terrible experience on Memorial Day. Why is the drive-thru staff so rude and why do they throw sauce when someone is polite?

Gurleen Babra

The drive-through service staff was unclear in receiving and explaining the order. He didn’t have the courtesy to explain what he meant when I ordered the chicken pieces. All he repeated was if I wanted meal or separate and because of the way he spoke I couldn’t understand. Glad that another server intervened and took my order. It really spoiled my day and the meal that I was going to enjoy. I don’t eat much at KFC, this was maybe my second drive- through order so yes I needed clarity in if the fried chicken was to be bought sperate or as a meal. I’m never coming back to KFC, Pinole ever again because servers aren’t trained to explain clearly or help people like me. Just repeating ‘separate’ or ‘meal’ doesn’t help. Sadly, with the high prices of kfc food, the service is crashing down.

Jorge Lopez

I order number 14 and the Woman asks me if I want fries or other options, after she mentions the option I decided to get fries with my order! She was very disrespectful and she said why I ask for opinions and I decided fries! I told her you’re here to help Customers! In the window to pay she told me if I don’t like I have to go and she said bad words! I don’t think I get fast food on any KFC! Thankfully the Customers have many others options!

Morgan Ochoa

Unfortunately the woman taking orders has a bad attitude, to which I’m seeing is a regular occurrence from comments on here and Yelp. Very displeasing and uncomfortable to be yelled at through the intercom after asking a simple question about our meal. I understand now that this is the price we have to pay for fast food lol

S B

Literally been waiting for my food for 30 minutes on my own Doordash order when my food was supposed to be ready 15 minutes ago. They told me it was a 15-20 minute wait. What's the point of them accepting Doordash orders when they can't even be on time? Horrible staff. Fire them all and replace them with competent decent people who knows who m good to go their jobs.