Dunkin'

Flies in donuts 🍩 n baby Flies mostly in summer windows are open at drive thru n no protection or doors on donuts shelves I have pointed it out but they don't care they was still severing the donuts n manager see it n don't care people need to look carefully n reports it.

M

Customer allow to use the bathroom health department need to do better in this location

Greg Burke

I’m writing this review on behalf of a young man who was in the store when I was there. He appeared to be studying so I’m assuming that he was a student. The manager at this location decided that because he was in there too long without making a purchase that he wasn’t allowed in the store. I’m all fine with kicking people out of the store who aren’t customers however that kid was studying something when the manager at the store decided to come and bang on the table really loudly in front of a lobby full of guests yelling and rudely demanded him to leave and it was pouring down raining. If this is how the employees treat our aspiring youth then I’m not sure if I want to continue to come to this location. It was like he had no regard as to why he was in there or the extreme weather conditions outside. I didn’t get a chance to get the managers name but everyone knows he’s the store manager

Omar Cannon

I come to this location all the time to study and listen to my podcasts in the morning as I do not have strong enough WiFi at home. It’s pouring down raining and this day I was in here for no more than an hour when the manager (older guy without glasses) comes up to me and forces me to leave in the pouring rain in front of other guests because he felt like I was there too long even tho I bought something previously when I first arrived. He was very rude to me and assuming that I wasn’t a customer and even threatened to call the police if I didn’t leave so I quietly left. Please fix your staff at this location, some of them have nasty dispositions towards the public and the use of the dining room policies. If I had to guess it was due to racial concern

Herbert Bowden

Gross they won't make other fresh donuts cause flies around touch it i ain't go eat it yawl better not until they do replace fresh one not leftover cause flies around there no thank I'm go other place better n clean!

Matthew Tillman

Manger being disrespectful and ice coffee is getting bad don't taste good

Shirin Majedi

I’ve visited this Dunkin’ Donuts location a few times, and each time has been disappointing. Somehow, they consistently get my order wrong, even after I’ve repeated it at the drive-thru multiple times. The wait times are unreasonably long, and the staff is rude and unprofessional. After giving this location several chances, I’ve decided I won’t be coming back again!

Alexa Moran

My friend was racially profiled BY THE MANAGER and accused of stealing his own order that he ordered off of the app for no reason. Zero excuse. Do better. Do not recommend this location.

Alexis Rivera

My husband and I ordered something through the app, and when we were picking up our order, my husband was accused of stealing or attempting to steal somebody else’s order. And when we prove them that this accusation was false through the order number on the app they shrugged it off like they didn’t make a mistake or do anything wrong. These actions are absolutely unacceptable and it was the manager that handled the situation!!!

Christopher Andrews

I recently moved into a new area, with a drive thru Dunkin. On Veteran's Day 2022, these communists tell me they are not honoring the free donut promotion to those who served our nation. I'm told I need to buy a coffee (which I don't drink, never have). In years past, I've gone to the counter at other locations and they have given me no quarrel whatsoever. So, I said fine, I'll buy a milk from you guys. I get my total and pay it. I was given a meager 5% discount off the entire check... it should've been closer to 50%, since I bought a 1.99 milk, and the donut was 1.29. I'm extremely dissatisfied with the level of customer service at this location (Rosedale, MD, route 7 and King Ave)

Andrea Bury

Absolutely the worst Dunkin' donuts around. I order the pumpkin spice cold brew and I got everything but. My husband ordered a black coffee and got all kinds of stuff added to it for some reason. They don't pay attention to what you say they just do what they want. If they mess up your order price wise forget about them trying to be able to fix it because their minds will be lost. Don't go here Don't waste your time.