Shirley B. Was an incredibly attentive, thorough, kind, and wonderful waitress. She made our valentines meal so enjoyable! Thank your Shirley and Red Lobster.

Food was AMAZING....Service was spot-on...and we got soOo much food with our order. The food was so tasty. Drinks were delicious 😋

Great seafood. There can be a huge line depending when you arrive. We called ahead and put our name down with total guests and arrival time. When we got there fables were available and we were seated right away. Waitress arrived shortly after to take our order for food and drinks. Biscuits were late but hot out of the oven so well worth the wait. Main course was delicious. Only hiccup is we asked for extra butter but the waitress was so busy she didn’t bring it until after we finished eating and sincerely apologized. She made it up by sending us home with some extra biscuits. Would definitely return again.

+1

We had an enjoyable experience! We had friendly service and great food. Shirley was our server and she was amazing!

Visited for lunch, Shirley was our waitress..Very sweet and accommodating... pleasant to talk to and very friendly..She checked back several times to make sure everything was good...Also on top of our drink refills too ..It was a pleasure to eat here and the food was delicious ...Lobster baked potatoe & coconut shrimp .. yumm

Shirley is the best server. She is always so attentive and professional.

I had the ultimate feast and it was delicious and not to mention the waiter I had was just a blessing and really nice thank you Shirley for making the experience worth it

Shirley was extremely friendly and accommodating. Didn't rush us either. Wonderfully relaxing and delicious lunch.

We haven’t been in a Red Lobster in a very long time. But we tried it yesterday and the clam chowder and the biscuits are is still as delicious as ever. But a huge shoutout to Chayenne our waitress. She’s a doll. All restaurants should strive to have people like her for their businesses.

Food was good. Shirley was our waitress and she was great. It was our first visit in a long time and she made great recommendations and took great care of us. We definitely be back

I wanna say been a while since I went to Red Lobster and boy was it fantastic, drinks were perfect best of all. My wife and I waitress Julie was absolutely amazing 10/10 service. Took her time to explain the specials and the days catch. She recommended some fantastic drinks and desserts. Give that girl a promotion!!!! She made all the best recommendations and absolutely delivered on her service.

When we first walked into the restaurant we were greeted with a very friendly smile from Chayenne! She was our waitress also and couldn’t have been more professional and patient while we ordered! Excellent experience! Chayenne deserves recognition! Excellent job

I had a wonderful dining experience at Red Lobster, thanks to Sherley Jean! She greeted us warmly, provided excellent recommendations, and was attentive throughout our meal. The seafood was delicious, and her outstanding service enhanced our visit. Thank you, Sherley Jean! I can’t wait to return!

Shirley was awesome. She kept coming back and was very happy made the whole dinner so much better. Food was also great.

Charo was a phenomenal server! Brought great energy and remembered all our orders with no notes! Great waitress and wonderful energy! Really elevated the energy!

We were there st 2:00, and the dining room was very quiet. Shirley, our server, was great. So friendly, knowledgeable and efficient.

Shirley at red lobster on wolf road was awesome! She welcomed us kindly and was quick to serve us and continue to check in to make sure everything was going well. Such an asset to this red lobster location! Thanks Shirley!

We always visit this Red Lobster when we are in Albany! The food is always great. This last time we met Shirley Jean and she is such a great person and gave great service. Thank you Shirley, for being so friendly and fun, this is the reason we always come back.

Love, love, love this location. Parking lot was full when I arrived and I will still able to get seated immediately. Service was a little backed up because of the crowd, but they handled it nicely. Food was incredible. Great job from the staff.

+5

Dinner date on after work on Friday! It was ust awesome! We a had a great server and a great meal! I loved everything about it, we also got the margarita flight! Highly recommended! 5 Stars all the way around!

Shirley was our server at lunch. She was so friendly and accommodating to us. Our order was perfect and so was the Togo order we placed. She shows what customer service really should be!

Stopped by early evening for a great dinner in Albany!

+4

I haven’t been to Red Lobster in years The local one is quite old competing with many other restaurants in the area. It seemed they should have gone out of business by now. My husband and I decided to go there for lunch while out Christmas shopping. How bad could it be, right? We were so pleasantly surprised that the food was excellent and our server “Shirley” was absolutely wonderful! Honestly, I can’t remember when I have enjoyed a meal so much. It’s disappointing how few people were dining there during what should have been the lunch rush. Red lobster should consider sprucing the old place up and advertising more locally in order to keep the Albany location opened.

I came in with my mother and had the best service from Shirley. She’s so sweet and I loved her kindness and support in choosing which meal suited us. Ask for her! She’s very helpful, attentive, and speedy!

Shirley was so nice and very attentive, she came back and made sure we had everything we needed. She made me feel welcomed and she gave us great recommendations.

Our Server Emeni an absolute Delight and was kind especially with my Stepfather as it was his Birthday she listened to him and was just a delight ❤️❤️❤️

The waitress Shirley, was definitely the best she handled all orders with grace, her memory was impeccable. Kind to all in the party, she gave suggestions as needed. She made the choice of having a birthday luncheon worth while. No complaints from no on their food choices. She's a great asset to your team

Went to Red Lobster on my birthday & had Natalia as our waitress/server. She was sweet, attentive, and funny-she brought over a live lobster for my son to pet which made his whole night. Atmosphere was quiet and peaceful, definitely a nice birthday dinner. Steak was also cooked perfectly by the Uncle in the back lol

Charo was amazing,she made us feel very welcomed. Best waitress there!

Service was absolutely amazing and the food was exactly how it looked in the menu, our server Chayenne gave us the best service and made sure I was taken care of. I highly recommend her as your server. BIG SHOUTOUT to her for being awesome!!!

Food was fantastic but the service was phenomenal. We had the most attentive and amazing waitress, Shirley! Thanks for a great meal, will def come back!

The photo speaks for itself! Great meal.

Natalia was our server We were in a hurry to get to a movie. We ordered two appetizers and something to drink. She was very friendly and served us quickly and checked on us frequently. A very pleasant experience

The waitress was amazing. Julie was very patient with me and kept checking in on me to see how my dinning experience was going. If I return soon I I hope that I would be seated at her table.

My waitress Shirley was super pleasant and very helpful! She made sure I was stocked with everything I needed to have an enjoyable meal! She also made sure she came by several times to be sure I had everything I needed! So many servers don't do that anymore! You'll be waiting forever for them to return to even replenish your water! My experience was great and I will definitely patronize this Red Lobster location again! Thanks Shirley!! 😃

Ruwan is The Bomb awsome . She helped me pick out red lobber who was sweetie pettie !!! Great service !!!

Our waitress, Shirley was so friendly and outgoing. She made sure my steak was cooked EXACTLY how I've specified. She is smiley and an awesome person.

What a delicious meal. Ordered the Sailors platter for lunch and so much food. My husband got the grilled shrimp. Our waitress Shirley was A+. So enjoyable and relaxing. Thank you.

Shirley Deserves A Raise ! So Attentive & organized when it came to my service . Had her as a waitress a few times and she never disappoints 🩵

Chayenne was a real blessing. She smiled, was professional and efficient in serving our large party (11) this afternoon. We had so many requests coming her way and she delivered with a smile and no complaint.

It's good !We got what was expected. The food was delicious and plentifull. Everything was freshly made from quality ingredients. It's not the cheapest place so when we were celebrating a special occasion we choose Red Lobster with no regrets.

My wife and I had our first date here 10 years ago. Every year, we decide to make red lobster our go to anniversary date spot. We haven’t missed a single year and do not plan to anytime soon. The whole staff makes the experience extremely special. This was the first place we held hands. I’ll never forget the impact you will have in my life. Please thank your whole staff. From the cooks, dishwashers, wait staff, management night cleaners and so forth. I love my life and it wouldn’t have been possible without you. Love, Adam

We had a great lunch today. We were greeted by a friendly hostess upon entering. Our server Shirley was great, knowledgeable and friendly. Our meals were delicious and reasonable priced

The server Shirley was exceptional. The food was very tasty. We certainly will make a return visit. Shirley brought my mother a birthday Sunday

Shirley was very friendly and she did an AMAZING Job taking care of us! We really miss the Queensbury location, since we live 1.5 miles away from that location! Anytime we are in Albany, we ALAWAYS stop and have a GREAT MEAL! Again Shirley was fantastic and took such great care of us!!

Shirly was so welcoming and took great care of our table. The food was excellent.

He was sooooooo nice. Even when my brother’s soup took long he was apologetic and super understanding. Great guy would recommend again. I think his name was Danish I think.

Haven't been at a Red Lobster in many years. I will surely come back to this location on Wolf Road, Albany just because of the outstanding service by the best waitress Shirley. I expressed to her that I had a gluten allergy and not only did she make note of it in the ticket, but personally made sure the chefs in the kitchen were aware exactly what needed to be done. She took the time to go over all my concerns when I ordered. Never had to wait for drink refills or anything. She was very professional and pleasant. Red Lobster is blessed to have an incredible waitress like Shirley. I have to also say that the food I ordered was perfect. Delicious and safe for me to eat because of the extra step Shirley took to make sure I can enjoy my food and be safe to eat it. Hats off to a great person.

Always good food, everyone loves the biscuits, Julia (waiter) was very nice. The steak was overcooked, but the manager did give us a discount because of it. The mango lemonade was refreshing, the burger was solid, the clam chowder is delicious. Overall, great place for dinner, seafood or othetwise.

It’ a decent location compared to other establishments of Red Lobsters, I’ve been. The environment is quiet, and the staff are very attentive. I primarily use Instacart for my shopping and I get rewarded and promotions. When I earn enough, I use them here. That’s why I order here. I think the food is good and the portions are always enough for me to have leftovers. So long as those promotions keep generating, I’ll keep trying out the menu.

Chayenne was fantastic. She was super friendly, and thoughtful, kind and very patient with us and our brother. It was his birthday. The food was very good. The restaurant was clean and comfortable.

Dawn Lilyanne

Shirley is the best thing the Red Lobster has followed by the food! The scampi is always on point and I’m thankful she let me get broiled choices. Was very good, excellent service.

deshana mcarthur

Shirley was an amazing waitress at Red Lobster. From the moment we were seated, she was friendly, attentive, and made us feel very welcome. She checked on us often, made sure our orders were correct, and had such a positive and kind attitude the entire time. Her great customer service truly stood out and made our dining experience enjoyable. She is a wonderful waitress and a great example of excellent service.

Derek Fisher

Makaila is truly one of the best servers at Red Lobster. I always look forward to coming in because her service is consistently excellent. She is friendly, attentive, and makes every visit a great experience. My fiancé and I both love being served by her, and she always goes above and beyond. Highly recommend!

Eileen Williams

My best friend had brought me to Red Lobster To celebrate my birthday!! Our waitress, Shirley, Was very attentive and friendly and seated us immediately and brought out the cheddar biscuits right away! Once we placed our orders, the food came out was beautifully arranged, hot and very delicious! When we asked for the bill, she said she had something special for me and she brought out a complimentary birthday brownie sundae with a candle and on the plate in Carmel had written “Happy Shell-a-bration!” Shirley was very helpful and attentive in getting my 10% discount, which was not showing up in my rewards. Thank you Shirley! Red Lobster is our favorite birthday restaurant!!

Matthew Webster

My parents are older, my Dad has MS so they don’t get out often. I came into town to visit them and what they wanted to do most was go out to eat at the Red Lobster. It was such a great time that it lived up to all expectations. The staff and atmosphere had a lot to do with it. A sincere Thank You!

Mary E Kelleher

Our server, Cheyenne was the absolute best. She is an exemplary representative of red lobster. She is professional, friendly, and patient. I can’t say enough good things about her. I dine out often and she really is the perfect server. She has a terrific personality! Thank you so much. I was celebrating my birthday and this was just the icing on the cake. Mary

Christine Fehn

Shirley was a wonderful server. She was friendly and attentive. It was a pleasure to have her as our server.

Dirty Worm 850

Food was pretty good. Service was average. Will definitely go again.

O

Actually really so good. Excellent service from our waitress, she was really sweet. My dad wasn’t crazy about the seasoning on the fries and she made it perfectly right. The salmon bowl was good. Obviously it’s a chain restaurant and the building hasn’t been updated in decades, but we had a surprisingly pleasant experience.

John P

August 2025: Returned to Red Lobster for lobster again and it was even better than last time! The lobster, crab, and shrimp were all cooked perfectly—so soft, tender, and flavorful. Our server Jennifer was such a delight. She mentioned she recently started, but you would never know it from how attentive and helpful she was throughout the meal. We had a small issue with the side of broccoli, and she immediately took care of it with a smile. Her manager Duane also came by, and he was so gracious—it really made us feel taken care of. To finish, we tried the chocolate cake, and wow—SOO sweet and rich, absolutely delicious! A perfect ending to a wonderful dinner. Thank you, Jennifer and Duane, for making our night so enjoyable. We’ll definitely be back again!! ~Previously ~ Thanksgiving dinner isn’t necessarily turkey. In fact, my daughter LOVES — SEAFOOD! So Red Lobster⚠️ HERE WE COME!! It feels pricey but the food and charms are certainly worth it. We try to combine the best we appreciate but it can get tricky. At the end, the combos ARE the best deals. 😬 We let the waitress know we didn’t need everything at the same time, and this helped us manage the food —The first dish came earlier. Still, at the end, after the 2nd dish and dessert, my daughter ate so much to give her an aweful tummy-ache!! I felt so bad… 😭 I couldn’t believe how available they were. Although I’d made a reservation, especially being right before thanksgiving, it was really unnecessary.. Albeit it was very early at 4PM.. Even when we were leaving around 6, you could have walked in without any wait. Bottom line, a bit pricey but great experience if you want LOBSTER!! 💪💪

Fonda Zhao

We had ultimate feast and the Maine boil, the food looked almost identical to the menu pic, exceeded our expectations. Our waitress Alma was great, very patient and informative! ….will be back!

Danielle Kane

CEO damola’s tiktok’s convinced us to stop by red lobster. i haven’t been here in a while and it was an amazing experience! shirley was the best server we could’ve asked for. i will definitely be coming back and definitely requesting shirley again!!!

Joy Smith

Went to Red Lobster in Colonie for a late lunch and WOW! What a great experience! Service was great, atmosphere was pleasant and very clean and the food was delicious! Had the lunch shrimp scampi which was super fresh and very flavorful. Shrimp were cooked perfectly and the scampi sauce was fresh and light! And who can resist the amazing cheddar biscuits!!😍 The meals were reasonably priced for how big the portions were! Looking forward to going back! Don’t hesitate! Give them a try!

Rachael

had the coolest waitress ever named olivia and she had the coolest blue hair ever. she was really helpful and attentive. the food came out really really fast. she was really nice and probably my fave waitress i ever had. plus she likes anime like berserk and tokyo ghoul. give her a raise pls. c:

Lue Ellis

Great food and the service was exceptional. Shirley was our waitress and she does her job well. She is a lover of people and it shows. Great job Shirley ❤️ P.S. Update: Went again and had a great time. I always ask for Shirley's section. She always is so attentive to our needs. She is the best🥰

We arrived at 1:30 and the place was hopping. We were greeted and promptly seated in Shirley's area at our request. She has waited on us in the past and remembered us. You can tell she really likes h…

We arrived in Albany last Friday and had stopped by on the way to our vacation home. We were promptly greeted and Shirley was our server. She was fabulous. Very personable and took very good care of …

We arrived at 1:30 and the place was hopping. We were greeted and promptly seated in Shirley's area at our request. She has waited on us in the past and remembered us. You can tell she really likes…

We arrived in Albany last Friday and had stopped by on the way to our vacation home. We were promptly greeted and Shirley was our server. She was fabulous. Very personable and took very good care o…

My sister wanted to have a shrimp cocktail and suggested Red Lobster. I love lobster so we chose to have an early dinner. Our server, Suzanne (with a Z, I asked!) was delightfully friendly and also a…

Awesome food! Lobster fest is back really enjoyed my lobster, salmon and shrimp plate

Awesome food! lobster fest is back really enjoyed my lobster, salmon and shrimp plate

We decided to have an early dinner and chose Red Lobster. We started with the crab stuffed mushrooms, then I created my own meal with Shrimp Scampi, Bay Scallops and Fried Flounder. My wife had the…

This evening we had the best dinner and experience we have ever had at a Red Lobster. First, every single staff member (from the host/hostesses, waitstaff, server (two who brought food to the table) …

Seven of us visited the Red Lobster on Wolf Rd. for lunch. Our very friendly and attentive server was Tim. He was just wonderful. Everyone totally enjoyed their meals, they were served quickly a…

Seven of us visited the red lobster on Wolf Rd. for lunch. Our very friendly and attentive server was Tim. He was just wonderful. Everyone totally enjoyed their meals, they were served quickly…

Red Lobster has been around forever. I have visit throughout the years. I have gone to this particular location several times since 2019. To say the least between 2019- 2024 ts was inconsistent at best and the food was not good. I only went once to twice a year because of this. This location has been a massive change in a positive way. I have recently visited the location in person and had delivery. The in person service was exceptional. The atmosphere was welcoming and the noise was low to moderate as I was in during early happy hour. The delivery was good but they forgot my smoothie and it seems impossible to refund even though it was ordered through their website directly. The food for my in person visit and delivery was delicious. I went during lobsterfest and enjoyed their shrimp and lobster linguine, the new lobster pasta, and lobster mashed/baked potatoes. The seafood mushrooms and caesar salad are mouth-watering. The costal colada drink is phenomenal. The Mariners seafood boil with old bay butter was good but I would not order it again. I may have received the incorrect butter because it tasted lemony and it was not good to me. I would try another boil in the future and triple check the butter is what I ordered. The interior is classic old school Red Lobster. Highly recommend the new and improved Red Lobster.

Server was amazing and nice to our party, would recommend going back again! Food was decent, not as it used to be but still good!

Came here the other night with my son and godmother. Was not too busy, but for some reason, the service was very slow. We still ate and enjoyed our food. Our waitress was very nice with a great personality. I’m assuming maybe they were understaffed? Well, the food was good. And we had a great time so that’s all that matters.

Shirley are server was fantastic. Very pleasant and attentive. Food was good. It’s been awhile since we’ve been in so we were surprised that the ‘sides’ were not always included as they used to be.

Natalia my server was wonderful! She was very kind and super funny. She accommodated all of my needs and was so sweet about it. Will be returning with the hope to have her a server again!

The staff are wonderful at this Red Lobster, have had many pleasant encounters. The food is typically decent, though the salad has a chance to be less fresh than id like.

Natalia was super nice! My friend and I got the Mariner’s seafood boil and it was decent. My boyfriend got the admirals feast and loved it. Overall good experience.

Red Lobster definitely stepped up their food, I had zero complaints this visit (my past experiences weren't so great). I ordered the ultimate feast, my Lobster was cooked beautifully, the snow crab legs were tasty (still annoying to eat though lol), the fried shrimp was nice and crispy, the grilled shrimp was nicely seasoned, the hush puppies and biscuits are always delicious, the Mac and cheese was nice and creamy. If they keep this up, I will definitely be back. I hope they have plans in the future to upgrade the interior, it's so gloomy inside and very outdated. The service was good and even the manager came to our table to make sure we were alright. Overall, I was very pleased with this experience, I hope they remain consistent.

I really loved the service at our table. I wish I remembered the servers name. If I get it later I’m going to re-edit this and put it in. Anyway she was great at her job. She had to take over for a new girl because the questions we asked she couldn’t answer. Anyway she did a great job. That being said, when we first came in there was a couple waiting before us but they went to the side to wait for others I would assume. The hostess came out (wish I had her name too) and asked what to do and a woman at the counter said seat these people (wish I had her name also) but she didn’t point at who she was referring to. So the hostess asked which couple she was referring to and the lady at the counter snapped at her like she was stupid and said “them.” I wanted to flip. That hostess took her nasty attitude so kindly and just seated us but she did not deserve that treatment. I’m sorry I had to see that. The food was delicious though I must say. Getting the lobster next time though.

Coconut shrimp was a little overcooked. Ruwan did a great job. She smiled when she greeted us. She explained the specials and happy hour. She checked on us and made sure our drinks were good. She asked if we wanted a 2nd spoon to share our bowl of chowder appetizer. Please tell her thanks!!!! (And 100% A+)

Valentine's Day dinner. Made reservation but still waited almost 40 minutes. Service was ok but it was really busy. Good was delicious. Drinks good if been better (stronger)

Krazed One

After a long pause in visiting, we decided to give Red Lobster another shot. The food has definitely returned to how I remember it from my youth (yummy) and the service was outstanding (thanks, Shirley!) And who can say no to the Cheddar bay biscuits? Not us, that's for sure! We took advantage of Crab Fest and we were not disappointed. The only slight knock would be the shrimp scampi...slightly overcooked shrimps and the salt was a tad higher than I prefer. If, like us, you haven't been in a while, it's worth trying again!

We went there last night to celebrate a friends birthday. The menu has changed quite a bit and many of the old favorites are gone.\nFor this not to be fresh seafood, and coming from frozen shrim…

We went there last night to celebrate a friends birthday. The menu has changed quite a bit and many of the old favorites are gone.\nFor this not to be fresh seafood, and coming from frozen shrimp…

I went to Red Lobster for Mother's Day and it did not meet my expectations of service.\n\nI did not have a reservation and was told it was a 2 hour wait for 5 person table. I added my name to the w…

I went to Red Lobster for Mother's Day and it did not meet my expectations of service.\n\nI did not have a reservation and was told it was a 2 hour wait for 5 person table. I added my name to the w…

I went to red lobster for Mother's Day and it did not meet my expectations of service.\n\nI did not have a reservation and was told it was a 2 hour wait for 5 person table. I added my name to the…

Don't bother going to the Albany Red Lobster on Valentine's Day unless you don't mind hanging out at your table for 2 hours waiting for your food to be served... with wait staff saying sorry ov…

Don't bother going to the Albany Red Lobster on Valentine's Day unless you don't mind hanging out at your table for 2 hours waiting for your food to be served... with wait staff saying sorry over…

Ordered the crab Alfredo and a salad. The salad was an extra 3 bucks. The salad had been sitting somewhere for quite a while. Wasn't appetizing at all. The pasta came out Luke warm. I realize they …

We wanted to go because they advertised that lobsterfest was back. The cheddar biscuits were good as always. They had happy hour - $5 drinks. She got 2, but there didn't seem to be much alcohol in th…

We wanted to go because they advertised that lobsterfest was back. The cheddar biscuits were good as always. They had happy hour - $5 drinks. She got 2, but there didn't seem to be much alcohol i…

We wanted to go because they advertised that lobsterfest was back. The cheddar biscuits were good as always. They had happy hour - $5 drinks. She got 2, but there didn't seem to be much alcohol in …

Went for Lunch to get their $25 "All you can eat Shrimp." This Special is only available on Mondays. Had the Dragon Shrimp, which were very Tangy and Good, as well as the Garlic Shrimp and Grilled Sh…

Went for Lunch to get their $25 "All you can eat shrimp." This Special is only available on Mondays. Had the Dragon shrimp, which were very Tangy and Good, as well as the garlic shrimp and g…

Stopped for lunch, not tea busy, very friendly staff, food was great but felt we could have gotten more shrimp on the sticks we ordered. Everything else was great.

Stopped for lunch, not tea busy, very friendly staff, food was great but felt we could have gotten more shrimp on the sticks we ordered. Everything else was great.

Stopped for lunch, not tea busy, very friendly staff, food was great but felt we could have gotten more shrimp on the sticks we ordered. Everything else was great.

Our first time ever attending a Red Lobster, with mixed feelings. service by far was top notch. Our waitress Chayenne J. was attentive and polite. We began with an appetizer, which unfortunately…

Our first time ever attending a red lobster, with mixed feelings. Service by far was top notch. Our waitress Chayenne J. was attentive and polite. We began with an appetizer, which unfortunately…

Our first time ever attending a Red Lobster, with mixed feelings. Service by far was top notch. Our waitress Chayenne J. was attentive and polite. We began with an appetizer, which unfortunately t…

Ate here with my wife...well, tried to. Quickly seated and noticed that the place was fairly empty. We were there around 4:30pm. By 5:15 we had the biscuits and our drinks...which had been empty fo…

Went at 7pm on a Friday night and it was dead, manager was already telling staff to finish up their shift and go home. I haven't been here in years and it has definitely changed. It was a very quiet atmosphere.

Service was great, waitress was wonderful. My salmon was good and one of the best brussel sprouts I've had but my friend got two twin lobsters and she wasn't happy with them, I guess a little rubbery. Mine was $23 & her meal was around $50

Jackie J (Jay)

While the menu was not exactly the greatest, the staff went above and beyond. Love the staff the food not so much. My drink was the best thing I had.

N. “Aniel” Galloway

My food was cooked very well, though the portioning and quality of my partners food was less on point. Our server was fantastic , she was on top of things and overall we were happy with her. The atmosphere could really use an update/upgrade as it has a very low budget corporation kinda feel to it The bathroom when we got there was atrocious, though by the time we left (After or near closing time.) It had been cleaned. Soap dispenser and sink on the left don't work though. Edit: paid another visit and had a solid experience. Server was nice, food was prepared well. Definitely an overall improvement

+8

Red Lobster used to be my favorite chain restaurant, but it has sadly gone downhill.\n\nTo start, the prices are astronomical. For example, the Ultimate Feast used to be about $30, now it is $50. L…

red lobster used to be my favorite chain restaurant, but it has sadly gone downhill.\n\nTo start, the prices are astronomical. For example, the Ultimate Feast used to be about $30, now it is $50.…

My husband and I stopped by for lunch. We had the fried calamari, which was delicious. I had the fish and chips which was okay, but not the best. My husband had the soup and salad, which he…

My husband and I stopped by for lunch. We had the fried calamari, which was delicious. I had the fish and chips which was okay, but not the best. My husband had the soup and salad, which he said …

I wanted lobster and they were having their lobsterfest. I ordered the ultimate - 2 lobster tails, pasta with seafood, biscuits, fries, veg. The lobster tails and pasta were a bit dry - like t…

Decided to try out red lobster since it’s become such a hot topic. I got their boil and sadly it was the most disappointing thing I’ve ever tasted, the corn was cold, one cluster of crab and a split lobster tail, the garlic butter was nothing but minced garlic spread everywhere. The only redeeming part of this whole experience was the margarita flight annd the biscuits. Until they fully revamp red lobster menu and restaurant aesthetic I sadly will not spend money here anymore.

Food was overpriced and nothing to rave about. Service was very slow. Restaurant wasn't busy so for the time it took to get the food was very unacceptable.

Our first time ever attending a Red Lobster, with mixed feelings. Service by far was top notch. Our waitress Chayenne J. was attentive and polite. We began with an appetizer, which unfortunately the new crab fries were unavailable, so we settled on Mozzarella Sticks, which were good. Also hot and fresh were the biscuits. Moving onto the entrees is where trouble began. One order was for Rainbow Trout, which seemed a bit on the thin side and possibly overcooked a tad. The other order however for salmon we found to be very undercooked. Both dishes had a side of broccoli which was cooked, but on the crunchy side. The waitress was informed on the salmon and acted quickly to have removed from the bill. Overall, service was great, but food could use some elevating and better critiquing before going out to customers.

+1

Overall nothing went terribly wrong but nothing stood out either. Our server didn't seem to have the personality for his profession, he seemed disengaged, perhaps an off night but I doubt it. He took our order, checked back before we took a bite and then we never saw him again until we were ready for the check. I would've loved more water while enjoying dinner but it was hard to come by; he was prompt when we first sat down but after that not so much. The decor hasn't seemed to have been updated in years, maybe decades...menu was lackluster in my opinion. Typical chain restaurant.

Not one, but 2 steamed lobsters were half inedible, as they were not fully cooked and too raw to eat. Additionally, the lobster quality itself was disgusting, with waste/liver/eggs like I’ve never seen in a tail. We all decided our lobster money will be spent at higher quality establishments. For reference, I eat fresh lobster atleast once a month, and have traveled extensively along the east coast eating lobster. It felt as if this restaurant had just discovered the creature and had no idea how to prepare it.

Todd Z

New Update 12/23/25: We went back one last time, and were not impressed. While the waitress was very professional, and anticipated our needs (more beverages, more condiments, etc), the food was less than stellar (as it has been as of late). The cheddar biscuits were underdone and hardly had any of the buttery seasoning on them (I sure couldn't taste it). I am glad I didn't ask for some biscuits to go. She seemed to enjoy her lobster and steak, but my fish was (yet again) something left to be desired. Oily & over cooked. Well, at least my mind is made up now - no more trips to Red Lobster in the foreseeable future, or in the future, at all...😢🥺 __________________________________________________________ UPDATE 06/20/25: We went back to have yet another wonderful time and unfortunately we were disappointed! We were shown to our table, and waited for about FIFTEEN minutes for someone to come over for our drink order. When no one came over, I spotted the "general manager", and asked if we could be waited on as we had been waiting for around 15 minutes now (I stated it in a firm and normal voice. The "general manager" got snarky and said someone would be with us in a moment and told me not to yell. Not to yell?? What was he on? I believe he DEFINITELY needs a refresher course in CUSTOMER SERVICE. Anyway, by that time a server finally came over (SHE apologized) and took our drink and food order as well. We were served quickly (nice hot out of the oven cheddar biscuits too 🥰🤤) and had a wonderful dinner for the most part. I had ordered the fish & chips (substituting mashed for fries). When I received my food, the fish portions looked no bigger than store bought fish sticks. Who are they kidding? I believe it will be quite some time if we ever visit Red Lobster again. Shame 😞 ------------------------------------------------------------------------------------------------------- We had the most wonderful time there. Food was delicious and hot. Waiter was attentive, smiled, and said "Thank you and have a good night" when we were leaving.

+18

I just received the $12.00 "bowl" of "clam" chowder that I ordered through Door Dash. The delivery itself was super fast and the food was still hot, so kudos to DD. Considering that it costs $4.0…

I just received the $12.00 "bowl" of "clam" chowder that I ordered through Door Dash. The delivery itself was super fast and the food was still hot, so kudos to DD. Considering that it costs $4.00 …

My first visit in a while. I had the crab carbonara. It was horrible! sauce was just like a melted butter. The meal was so salty I could barely eat it. The crab was in such small pieces, I coul…

My first visit in a while. I had the crab carbonara. It was horrible! Sauce was just like a melted butter. The meal was so salty I could barely eat it. The crab was in such small pieces, I couldn…

Worst service I have ever had at a restaurant. We had to wait for refills on drinks until we were done with our food at least the three of us that got our food. My husband food never came out until…

Saturday night visit ordered a boiled dinner was very disappointed when receives a dinner and the potatoes were raw. The managers answer to that was well they’re big so I guess they didn’t cook all the way through. Absolutely ridiculous comment the other order was swimming in I guess butter and grease the lack of the management having any concern is just unacceptable I expressed my concern was not looking for anything in return but I’m very sorry but didn’t get that just a ridiculous answer about potatoes being too big. I really feel like the management needs some Customer Service training.

Bradley Wilcox

My wife and I visited this location for the first time and were not impressed. For starters the booth we sat at, the table was loose and looked like it was coming off the wall. Let me start off by saying the restaurant was not busy at all. Our crab legs were very tiny and when they came out they were barely warm. Our server didn’t bring out butter or the things to crack open the crabs at first and took over 20 minutes to bring them out meaning we couldn’t eat the crab and it got cold. We asked several times for more biscuits and didn’t get any until before we left. And she then tried charging us 10$ for more biscuits but ended up bringing some out after I brought up the fact she never refilled ours. We asked for a refill on cocktail sauce for our fried shrimp and we asked twice and we never received it. My wife got the roasted Brussel sprouts and they came out completely burnt. (Can provide a picture if needed). Brought this to the servers attention and she did remove it from our tab. We hardly saw our server this evening and when we asked for to go containers and the check it took another 25 minutes to get the check and containers. When I went to wash my hands off in the bathroom the soap dispensers were broken so they had a bottle of hand soap on The counter that was empty. While In there I saw an employee using the urinal and then just rise his hands off (couldn’t use the soap if he wanted to) and then walk out and go back into the kitchen. All in all we were really disappointed as we wanted to like it here but our experience was lack luster. I’m hoping this was just an isolated incident but still ruined me and my wife’s date night.