Kollectiv

I wear heels a lot. The compression boots are so good. My feet feel brand new each time.

Came here to get cryotherapy after my flight in and they were very sweet and welcoming. I really enjoyed having conversation with them especially while I did cryotherapy to help it go by fast.

Tried CryoSkin facial + double chin treatment for the first time and very impressed. I have been swollen due to traveling so my skin feels instantly lifted + there is already a noticeable difference in my chin/jawline definition immediately after.

This is a super cute store, a neighborhood gem. You can get beauty supplies, home goods and in the front they have a smoothie, coffee, juice station. They also offer home made health foods to go, for a snack or lunch.

LOVE Kollectiv. It's a one-stop haven for all things wellness. Gorgeous space. Beautiful energy. Excellent treatments. It's an amazing place to feel like you are part of a vibrant community. Head down with your laptop and be prepared to happily settle in with a delicious green juice, soup, infused tea, healthy hot chocolate with adaptogens, and a cauliflower rice sushi roll! Or pop-in for a divine, soul-expanding treatment. Check out Theraphi, too. It's an a m a z i n g energy healing treatment.

My favorite spa so far!

Maria is AMAZING. So kind, so helpful, and privided the most genuine experience I could ask for.

Suffering from TRAUMA -- in need of HEALING...? The newest offer is "Active Stretch" package included THE MOST AMAZING TREATMENT -- I never liked being stretched but this is mind blowing and healing.... I have so much pain in my body and this practitioner who worked at Equinox for 12 years stretched me and "ironed" my body with this large vibration machine -- he stretched and erased so much pain. He is a "body genius" and even showed me a stretch for my neck. My neck chronically kills me and that is a forever pain until I get surgery but the pain in my shoulder, leg and hip gone today. Next as part of the package is having my legs placed in big nylon like sleeps up to your groin for lymph massage for a half hour -- the automated massage does the intense dorsiflexion of your feet which felt amazing because I have so much pain in my feel and right ankle. 3rd part of package is Kryo -- the chamber is freezing so it gives me a break from all pain including the severe degenerative disc disease in my neck. The Kollectiv also have NutriDrip and that really helped me with stress -- I do B vitamin boosters, D, occasionally the skinny, etc -- LOVE the booster shots and I think that is a reason I did not lose my hair despite horrific stresses. I was violated at a MD's office in Soho but at the Kollectiv I feel safe. They have really good food too. I also by powdered herbs there to support me through terrible stress trauma.

I repeatedly have the MOST AMAZING EXPERIENCES HERE. I always book Tesla Theraphi and Bemer and sometimes sauna. I get alot of time here to reflect and rejuvenate. Staff is friendly and the space is absolutely stunning. Would def come over and over again.

michellegji

My favorite spa so far!

Sapphira Bella

I repeatedly have the MOST AMAZING EXPERIENCES HERE. I always book Tesla Theraphi and Bemer and sometimes sauna. I get alot of time here to reflect and rejuvenate. Staff is friendly and the space is absolutely stunning. Would def come over and over again.

Jack Kelly

Maria is AMAZING. So kind, so helpful, and privided the most genuine experience I could ask for.

Anna Mide

Came here to get cryotherapy after my flight in and they were very sweet and welcoming. I really enjoyed having conversation with them especially while I did cryotherapy to help it go by fast.

R C

Tried CryoSkin facial + double chin treatment for the first time and very impressed. I have been swollen due to traveling so my skin feels instantly lifted + there is already a noticeable difference in my chin/jawline definition immediately after.

KENZA

I wear heels a lot. The compression boots are so good. My feet feel brand new each time.

E K

This is a super cute store, a neighborhood gem. You can get beauty supplies, home goods and in the front they have a smoothie, coffee, juice station. They also offer home made health foods to go, for a snack or lunch.

Meredith Geller

LOVE Kollectiv. It's a one-stop haven for all things wellness. Gorgeous space. Beautiful energy. Excellent treatments. It's an amazing place to feel like you are part of a vibrant community. Head down with your laptop and be prepared to happily settle in with a delicious green juice, soup, infused tea, healthy hot chocolate with adaptogens, and a cauliflower rice sushi roll! Or pop-in for a divine, soul-expanding treatment. Check out Theraphi, too. It's an a m a z i n g energy healing treatment.

Suzannah Troy

Suffering from TRAUMA -- in need of HEALING...? The newest offer is "Active Stretch" package included THE MOST AMAZING TREATMENT -- I never liked being stretched but this is mind blowing and healing.... I have so much pain in my body and this practitioner who worked at Equinox for 12 years stretched me and "ironed" my body with this large vibration machine -- he stretched and erased so much pain. He is a "body genius" and even showed me a stretch for my neck. My neck chronically kills me and that is a forever pain until I get surgery but the pain in my shoulder, leg and hip gone today. Next as part of the package is having my legs placed in big nylon like sleeps up to your groin for lymph massage for a half hour -- the automated massage does the intense dorsiflexion of your feet which felt amazing because I have so much pain in my feel and right ankle. 3rd part of package is Kryo -- the chamber is freezing so it gives me a break from all pain including the severe degenerative disc disease in my neck. The Kollectiv also have NutriDrip and that really helped me with stress -- I do B vitamin boosters, D, occasionally the skinny, etc -- LOVE the booster shots and I think that is a reason I did not lose my hair despite horrific stresses. I was violated at a MD's office in Soho but at the Kollectiv I feel safe. They have really good food too. I also by powdered herbs there to support me through terrible stress trauma.

Beautifully designed Wholistic store dedicated to lotions, 'elixirs', cbd oil, tinctures etc, seems to be a center point for a small wellness community and they throw events and talks related to the subjects very dedicated staff. Interesting devices like liquid nitrogen recovery machines in the spa downstairs.

Ryan Muir

Beautifully designed Wholistic store dedicated to lotions, 'elixirs', cbd oil, tinctures etc, seems to be a center point for a small wellness community and they throw events and talks related to the subjects very dedicated staff. Interesting devices like liquid nitrogen recovery machines in the spa downstairs.

Tried going by to get some services and no one is answering the phone went by and they are closed until 5:30 please update store hours.

This review is actually for the staff and service as many others have previously stated. The man is incredibly cold. It’s confusing to go to a wellness spa and be greeted with such carelessness and impatience. It is funny, like someone else said because I’ve never experienced someone with such little customer service experience. The place would definitely be happily returnable if not for the fact I can’t support a business with such poor service. I’m not sensitive I just don’t think it should be condoned. The infrared sauna and rooms itself were fine. I definitely didn’t feel rushed and had ample time to change etc. pretty good prices comparable to Higher dose.

Yuzly Mathurin

Tried going by to get some services and no one is answering the phone went by and they are closed until 5:30 please update store hours.

Rachel Tang

This review is actually for the staff and service as many others have previously stated. The man is incredibly cold. It’s confusing to go to a wellness spa and be greeted with such carelessness and impatience. It is funny, like someone else said because I’ve never experienced someone with such little customer service experience. The place would definitely be happily returnable if not for the fact I can’t support a business with such poor service. I’m not sensitive I just don’t think it should be condoned. The infrared sauna and rooms itself were fine. I definitely didn’t feel rushed and had ample time to change etc. pretty good prices comparable to Higher dose.

This used to be a nice place to pick up herbs and tinctures but now it’s badly stocked and the mark up on the products is outrageous. For example - they are selling the Hudson Hemp CBD for $96… yet this is $40 if you buy from HH direct!!!!!! Avoid like the plague, that price hike is unforgivable. 👎

An absolutely HORRIBLE experience! I would not recommend at all. I see many high star reviews here which is why I gave this location a chance, not sure if it is because I am a POC or what but the experience was the worst Ive had at any spa/wellness center. I proceeded downstairs to the spa and greeted the man at the front desk with a warm smile and a hello and all that he said was “room 3”, nothing else, no greeting, did not inform me of the facilities/amenities, how to use the phone to play music in the sauna room or anything. As I enter room 3, alone, he comes in and hands me a plastic reusable cup for water, probably breeding germs from other guests. The towels were hard and looked used. He set the timer on the sauna to exactly 30 minutes. Typically at a sauna you are given 5 min additional to take your coat and clothes off so that you can get your true 30 min in the sauna. I rushed to take my clothes off and get started, the sauna was semi hot, Ive experienced hotter ones, barely caused me to break a sweat until the last 10 min. Upon leaving the room, I came out towards the general area and the same man looked at me and turned his head. I was shocked!!! I was also confused because this was my first time visiting here and I was so cheerful and nice. I am not sure what is going on at this facility but I have never experience such blatant unprofessional and rudeness. I will NOT be returning. There are plenty of other sauna/spas that provide superb experiences, customer service and cleanliness.

Unsafe, unprofessional & disorganized. This kind of place should be closed down. Booked four services left after first one after numerous red flags. The individual who opened the door for me was the cleaner and spoke zero english. The issue here is that it was confusing on what I was doing, where to put my belongings and what the spa schedule would look like. There were absolutely no other people (workers or costumers) in the facility when I entered the property. This was 10AM on a Friday. As this was my first time here, it felt confusing and disorganized. Sauna had dirty towels and slippers with wooden slots coming off sauna walls. I was uncomfortable the entire time! Worst costumer service I have ever encountered at a spa, especially Ricardo. He gave me old socks and men’s size 11 crocs to wear in the cryobody, didn’t explain why these were needed. It seemed like He had no understanding of cyrobody service and laughed at me when I asked any questions. Basically no privacy as well, most services are out in the open and as a young lady in her underwear (their recommendation) I felt completely unsafe around their staff. Safety is NOT a priority and neither is hygiene. As I said I left early because it was a joke and didn’t want to get injured. Felt gross the entire time, wish there was more regulation to stop these types of facilities. Do not be fooled by pictures or other five star reviews, it is not a zen experience.

Caro Fall

Unsafe, unprofessional & disorganized. This kind of place should be closed down. Booked four services left after first one after numerous red flags. The individual who opened the door for me was the cleaner and spoke zero english. The issue here is that it was confusing on what I was doing, where to put my belongings and what the spa schedule would look like. There were absolutely no other people (workers or costumers) in the facility when I entered the property. This was 10AM on a Friday. As this was my first time here, it felt confusing and disorganized. Sauna had dirty towels and slippers with wooden slots coming off sauna walls. I was uncomfortable the entire time! Worst costumer service I have ever encountered at a spa, especially Ricardo. He gave me old socks and men’s size 11 crocs to wear in the cryobody, didn’t explain why these were needed. It seemed like He had no understanding of cyrobody service and laughed at me when I asked any questions. Basically no privacy as well, most services are out in the open and as a young lady in her underwear (their recommendation) I felt completely unsafe around their staff. Safety is NOT a priority and neither is hygiene. As I said I left early because it was a joke and didn’t want to get injured. Felt gross the entire time, wish there was more regulation to stop these types of facilities. Do not be fooled by pictures or other five star reviews, it is not a zen experience.

Nurse Alex

An absolutely HORRIBLE experience! I would not recommend at all. I see many high star reviews here which is why I gave this location a chance, not sure if it is because I am a POC or what but the experience was the worst Ive had at any spa/wellness center. I proceeded downstairs to the spa and greeted the man at the front desk with a warm smile and a hello and all that he said was “room 3”, nothing else, no greeting, did not inform me of the facilities/amenities, how to use the phone to play music in the sauna room or anything. As I enter room 3, alone, he comes in and hands me a plastic reusable cup for water, probably breeding germs from other guests. The towels were hard and looked used. He set the timer on the sauna to exactly 30 minutes. Typically at a sauna you are given 5 min additional to take your coat and clothes off so that you can get your true 30 min in the sauna. I rushed to take my clothes off and get started, the sauna was semi hot, Ive experienced hotter ones, barely caused me to break a sweat until the last 10 min. Upon leaving the room, I came out towards the general area and the same man looked at me and turned his head. I was shocked!!! I was also confused because this was my first time visiting here and I was so cheerful and nice. I am not sure what is going on at this facility but I have never experience such blatant unprofessional and rudeness. I will NOT be returning. There are plenty of other sauna/spas that provide superb experiences, customer service and cleanliness.

Sophia Owen

This used to be a nice place to pick up herbs and tinctures but now it’s badly stocked and the mark up on the products is outrageous. For example - they are selling the Hudson Hemp CBD for $96… yet this is $40 if you buy from HH direct!!!!!! Avoid like the plague, that price hike is unforgivable. 👎