Zaxby's

Alicia Bauldree

The customer service I received was exceptional. Laura was knowledgeable, patient, and handled my concern efficiently. Communication was clear and timely throughout the process. She was very friendly I’m very satisfied with the service I receive today.

Dann Stubbs

Been going to Zaxbys about 20 years around Central Florida used to be my hands down favorite then a few years ago little things like under-filled fries and tenders getting really really small i just gave up on them, potatoes are one of the cheapest things so if a restaurant is going to skimp on that then no thanks - BUT was out a couple months ago looking to stop for lunch and decided to try the Apopka location and it was amazing! Portions good, food fresh and hot! So I’ve been going twice a week for past couple months wanted to be sure before i write a review and its been so consistent! The staff is super friendly as well, i am so happy to have Zaxbys back in my life and grateful i stopped into the Apopka location. Thank you Zaxbys!

Harleigh

Zaxby's is the ultimate chicken destination, offering a taste of Southern comfort. Their chicken is always perfectly cooked, with a crispy exterior and juicy interior. The wide array of sauces, from Tongue Torch to Insane, caters to every taste. With delicious sides like crinkle-cut fries and Texas toast, Zaxby's provides an unforgettable dining experience.

Christopher Chaviano

Ariel is truly an exceptional employee at this Zaxby’s. Their kindness, professionalism, and outstanding service create such a welcoming experience that I would return to this location specifically because of them. Ariel goes above and beyond, making every visit memorable.

Ashley Gounder

Matthew was very friendly and thorough in his job. Making sure he got all of our modifications correct and our overall experience was the best it could possibly be! Great service and great employees are hard to come by and should always be acknowledged! Great job! He deserves a raise!!!

E B

Exceptional! I frequent Zaxby's. I have visited many locations in a few states. This was the fastest service I have ever seen! I do not know how they do it. But my order was ready when I arrived at the pick up window. There was one car in front of me that pulled out as I approached the window. Staff handed me my order immediately. I noticed their sign saying they strive for 100 orders an hour. Did I read that correctly? This location strived for and provided exceptional service! My order was promptly prepared correctly. Food was fresh and delicious! It's because of exceptional service and my need to say thank you that I have spent so much time being a Google reviewer! Thank you!

Laura Lessard

Ariel was very friendly. She loves her job and it shows. Need more people committed to good service. Will be back soon. Thank you for good service.

Diane K

Brand new place had a coupon for a free chicken tender plate which usually cost the total of $7.44 so it was great to get it for free I had 3 chicken tenders, crinkle cut fries, Texas toast. Tenders were small but they were well done which I like Texas toast needs more butter or flavoring the fries were okay I just had 2 cook them a little bit more when I got home. Clean restaurant but they do need to fix the lock on the bathroom because it's been broken for over a week. Not bad.

Sarai Morey

Liza is very rude. I came back in to get extra sauce on my wings and she told me I should’ve said I wanted extra sauce placed on my wings.. even though It was barely any sauce to cover all my wings. I miss Zaxby’s old manager.

SouthernTide Photography

Order number : 37340329824780289 I placed 8/12/2025 in the website, while checking out, the time all of a sudden came to be not available. So, I had to choose another time slot to check out. No problem. I arrived, no one in the drive thru, no one in the store.. they claimed my order wasn’t available and didn’t come through. The workers and the manager looked completely lost and confused. I’ll make this location a place I never come to again. This isn’t the first time that they have been absolutely incompetent. There is zero excuse for a time slot to be available when your store isn’t busy. Goes with saying, this location clearly is going down hill and with good reason. I celebrate the day it shuts down for good.